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Avaliações de Amani Luxury Apartments Diani Beach

4 out of 5
Amani Luxury Apartments Diani Beach
Diani Beach Road, Diani Beach, Kwale County

Avaliações

7,2

Boa

Nota 10 - Excelente. 3 de 7 avaliações" "
Nota 8 - Boa. 2 de 7 avaliações" "
Nota 6 - Ok. 0 de 7 avaliações" "
Nota 4 - Insatisfatória. 0 de 7 avaliações" "
Nota 2 - Terrível. 2 de 7 avaliações" "

7,0/10

Limpeza

8,0/10

Serviço e funcionários

6,0/10

Comodidades

7,6/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Ian

Hospedou-se por 2 diárias em fev. de 2024

10/10 - Excelente

Matthew

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
A very clean, safe and comfortable property. Definitely more like an air B n B that has some hotel qualities. We enjoy cooking and the Amani had all the cookery we required. The staff is friendly and helpful. The only perplexing part was when we asked to extend our stay. The travel websites I checked said that there were vacancy's but when we inquired the front desk said no and it appeared to me that they didn't even check. Also no elevators so if don't like stairs this may not be for you. Otherwise I would certainly would come back and recommend.
Hospedou-se por 11 diárias em jan. de 2024
Resposta de Team Amani em 22 de jan. de 2024
Thank you for taking the time to share your experience! We're delighted to hear that you found Amani to be a clean, safe, and comfortable property with well-equipped amenities for cooking. We appreciate your positive remarks about our friendly and helpful staff. We apologize for any confusion regarding the extension request and will address this with our team. Your feedback is valuable, and we hope to welcome you back for another enjoyable stay.

2/10 - Terrível

Callen

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The place is cheap. There were spiders all over the place. Beds were cheap, bathrooms were so tiny, I paid for 4 nights but stayed for 1 night but they didn’t refund my money. Will not recommend
Hospedou-se por 4 diárias em jun. de 2023
Resposta de Team Amani em 17 de jan. de 2024
Dear Callen,Thank you for sharing your feedback with us. We're sorry to hear about your experience. We apologize for any inconvenience caused by the presence of spiders. Our regular fumigation process aims to maintain a comfortable environment. In the future, please notify us immediately if you encounter any issues during your stay, so we can address them promptly. Regarding refunds, our policy states that we do not offer them after check-in. We appreciate your understanding and hope to have the opportunity to improve your perception in the future.

10/10 - Excelente

Roland

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The apartment is humongous and has three balconies. Very luxurious and at that price! We enjoyed our time there. The staff was very friendly and helpful. The amenities were plentiful and complete and clean. The kitchen area was great! The swimming pool was clean and tidy and pool staff was very attentive. Bedrooms were quite convenient. The surrounding was so quiet we thought we were there alone!
Hospedou-se por 3 diárias em set. de 2022
Resposta de Team Amani em 15 de out. de 2022
Greetings from Diani Roland,Thank you for taking the time to leave us a detailed review. It was a pleasure to host you and we are looking forward to your return to Amani.See you soon :)

10/10 - Excelente

James

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em mar. de 2021
Resposta de Jimmy em 26 de abr. de 2021
Thank you very much for a great review.

2/10 - Terrível

Sul, Vancouver

Viagem em grupo
Pontos negativos: Limpeza e comodidades
We were travelling from canada to diani fornthe first time, to have this hotel cancel on us during the busiests of time of the year. We were to spend new years here and without notice or an update they camcelled our booking even though we had fully.paid 2 months in advance. Beware if you're booking here, staff didnt help and expedia werent sympathetic when trying to help us Given the biggest run around
Hospedou-se por 3 diárias em dez. de 2019

8/10 - Boa

Amos, Ohio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel for families and close to the beach
The experience was great! My family had a great time within a 7 minute walking distance to Diani beach. The staff was excellent too! WE will definitely be back!