4/10
The hotel itself is great. The problem is the staff and housekeeping. One day they simply did not clean the room even though I called front desk 4 times. The first day the bathtub was clogged and it took them 1 h and 30” to send maintenance, I could not leave because it was not possible to have a shower. 6 nights and no vacuuming on the floor. The only lady that was nice was the one at breakfast. The others looked at us as if they were doing us a favor. The worst was this lady named Ashlund. Staff needs urgent training !
cristina
Hospedou-se por 6 diárias em nov.. de 2019