4/10 - Insatisfatória
Justin N.
15 de ago. de 2025
Our stay started off wonderful the place is super nice. Day two of our stay the toilet in the master bedroom became clogged. At that point I realized the toilet had been slow to flush that morning. I tried for 15 minutes to fix it with the plunger as to not have to contact the host. Unfortunately I was unable to fix it. The problem clearly had been from someone other than us flushing things they should not be flushing down the toilet. I contacted our host at 5:45 pm with no response two hours later I contacted them again. It took them 19 hours to respond and we had a two bathroom reservation with only one toilet. We were a party of mixed sexes on this trip and we needed two bathrooms for three grown adults.They only responded after I messaged them again at 12 pm the following day. They responded and said we didn't give them enough time to fix the problem. We left early for a river trip, but the host didn't know that we didn't stay til check out time at 10 am. They could have tried to have fixed the toilet that morning, but they didn't even bother getting in touch with us. The messaging was through VRBO messaging but the host asked for my cell phone number and email address before check in which I had of course given to them. They had multiple ways to contact me. I would be very skeptical to stay in this beautiful condo again.
Justin N.
Hospedou-se por 2 diárias em ago. de 2025