4/10 - Insatisfatória
Matthias S.
20 de out. de 2025
Pontos negativos: Limpeza
We arrived later in the evening after a long drive from Colorado. We were tired and ready to sleep. Upon check-in, I noticed immediately that the primary suite bed linens had been slept in and re-made - not changed. We then looked at the other 2 beds and found recent blood stains and oil stains on those bed linens. We were appalled and reached out to the manager who could not help us as it was late and there were no other available properties in the area. So, we spent the next 2 hours stripping the beds and remaking them with the what extra linens we could find in the closets. It was pretty obvious to all of us that the cleaning company had not changed the sheets and hoped we wouldn’t figure it out. Needless to say, we were exhausted and disgusted and didn’t sleep well. The carpet is also old and filthy and needs to be replaced. The laundry machine smells like mildew. While changing the sheets we encountered spiders and more dust and filth behind the headboards and under the beds. We were given a credit toward our bill, but we won’t be back. Just gross.
Matthias S.
Hospedou-se por 4 diárias em out. de 2025