Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 194 de 755 avaliações" "
10 - Excelente
194
Nota 8 - Boa. 265 de 755 avaliações" "
8 - Boa
265
Nota 6 - Ok. 152 de 755 avaliações" "
6 - Ok
152
Nota 4 - Insatisfatória. 86 de 755 avaliações" "
4 - Insatisfatória
86
Nota 2 - Terrível. 58 de 755 avaliações" "
2 - Terrível
58
7,6/10
Limpeza
8,0/10
Serviço e funcionários
7,0/10
Comodidades
7,0/10
Condições e instalações da propriedade
7,4/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Alexandre
29 de ago. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Relação custo benefício boa
Gostei
Alexandre
Hospedou-se por 2 diárias em ago. de 2018
10/10 - Excelente
Elizabeth
Viagem a dois
30 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our room was clean and pleasant. We we definitely stay here again!
Elizabeth
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia CSR em 3 de mai. de 2024
Hi Elizabeth,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!
8/10 - Boa
Laquiva
Viagem a dois
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was clean, relaxing.
Laquiva
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Hi Laquiva,Guest satisfaction is our number one objective, we really appreciate your wonderful rating and review. Our Team hopes to have the chance to serve you again on your next visit.
8/10 - Boa
Ron
Viagem com a família
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Desk employee was great and had things under control. Great job!
Ron
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Hi Ron,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
8/10 - Boa
Ana
25 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice service
Ana
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Hi Ana,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
8/10 - Boa
Elizabeth
Viagem com a família
22 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Stay was fine, staff was very friendly, hotel was clean. Parking was tight.
Elizabeth
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Hi Elizabeth,On behalf of our entire staff - It was our pleasure to provide you with such a wonderful experience. We would love to see you back on your next trip to the area!
10/10 - Excelente
Heather
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room was clean the front desk guy was very friendly. Breakfast was good and the price was very fair fcompared to others in the area. Would stay again
Heather
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Dear Guest,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!
10/10 - Excelente
Candice
Viagem a dois
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The front desk lady was very nice and did a great job with everything. It’s not the best shape hotel but it got the job done, we were just in town for the night. Walking distance to Denny’s is great too.
Candice
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Hi Candice,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
6/10 - Ok
Kerry
Viagem com família e crianças pequenas
21 de abr. de 2024
The hotel is getting old and worn down. Cleaning staff tries to come in around 845 to start cleaning and we were still in the room. That was a shocking experience
Kerry
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Hi Kerry,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
8/10 - Boa
Michael
18 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Michael
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Hi Michael,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
2/10 - Terrível
Tabatha
Viagem de negócios, Viagem com animais de estimação
16 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The staff were super nice. The hotel was disgusting and had a gap about 1/4 inch wide from top to bottom and about 3/4 inch from the floor. I could literally see people walking down the hallway. I could hear everything, people smoked inside, that night. It smelled bad. Not my list of recommended hotels. I will not be back.
Tabatha
Hospedou-se por 1 diária em jan. de 2024
Resposta de Sophia CSR em 19 de abr. de 2024
Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
6/10 - Ok
Jacqueline
Viagem a dois
15 de abr. de 2024
Pontos negativos: Comodidades e condições e instalações da propriedade
good for price
Jacqueline
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 19 de abr. de 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 - Excelente
Sylvia, Omaha
Viagem com a família
15 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was very well maintained and clean.
Sylvia
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 19 de abr. de 2024
Hi Sylvia,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
6/10 - Ok
Diamond
14 de abr. de 2024
Diamond
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Jenifer
14 de abr. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Clean nice staff affodable
Jenifer
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 14 de abr. de 2024
Hi Jenifer,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
2/10 - Terrível
vanessa D
Viagem de negócios, Viagem com família e crianças pequenas
13 de abr. de 2024
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Worst breakfast ever! Room so dirty, I found a lot of hair on the bath!
vanessa D
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sophia CSR em 14 de abr. de 2024
Hi Vanessa D,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
10/10 - Excelente
Theresa
12 de abr. de 2024
Theresa
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 3 de mai. de 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 - Excelente
Michael
1 de abr. de 2024
Michael
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Hi Michael,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 - Excelente
Lupe
1 de abr. de 2024
Lupe
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 - Excelente
Mary, Long Beach
Viagem com a família
1 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great front desk staff.
Mary
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 1 de abr. de 2024
Hi Mary,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
10/10 - Excelente
Michael
30 de mar. de 2024
Michael
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 19 de abr. de 2024
Hi Michael,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
10/10 - Excelente
Luciano
Viagem de negócios
27 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice room clean,smell good people work on front desk is very friendly
Luciano
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 27 de mar. de 2024
Dear Guest,Thank you for taking the time to share your wonderful rating and review. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
8/10 - Boa
robert
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly staff.
robert
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sophia CSR em 26 de mar. de 2024
Hi Robert,We can't thank you enough for sharing your feedback with regard to our staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. Thank you again for your time and our team hopes to have the chance to serve you again on your next visit.
8/10 - Boa
Rita
Viagem com a família
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
The staff was friendly and the housekeeping was exceptional. It was the food that was not so good. They should just get rid of the egg option all together or serve boiled eggs cuz the flat round ones are not it.
Rita
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sophia CSR em 26 de mar. de 2024
Hi Rita,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us and we will surely forward your valuable feedback to our team for improvements. We look forward to sharing another exceptional experience when your adventures bring you back our way.
4/10 - Insatisfatória
Jacque, Newton
Viagem com a família
24 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel is old. Walls are thin . Pictures on their website make it look better than it actually is. The room we stayed in, the bathtub was dirty. When i was trying to check out, the hotel staff working was screaming at someone on the phone then walks off while Im waiting to check out. I will never stay there again.
The only thing good is it was convenient right next to the highway
Jacque
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 24 de mar. de 2024
Hi Jacque,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.
10/10 - Excelente
BeYo
22 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I just like how organize and clean it was. Made me feel safe and welcome.
BeYo
Resposta de Sophia CSR em 26 de mar. de 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
8/10 - Boa
Jana
17 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was friendly at check-in. Room was clean. Needs updated and minor repairs cleaned up. Housekeeping didn’t come back but wasn’t that big of a deal.
Jana
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sophia CSR em 18 de mar. de 2024
Hi Jana,A hearty thanks for your review with generous appreciation. We always welcome our guest's ideas and suggestions and will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
4/10 - Insatisfatória
Emily
Viagem a dois
17 de mar. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
Overall everything was okay, but when you got into the room.... There were big long cracks in the ceiling like they didn't even try to make it look like one but they put up new sheetrock and just put the stuff on the ceiling to make it bumpy. And then in the shower, The shower head was sticking about four to five inches out of the wall. There were cracks all around the bathroom where it looked like the wall in the ceiling have separated or the tub had moved and separated. It was Nice to be able to stop and sleep for a night, but it seriously needed a renovation. The fridge was sitting on a shoe mat, we had to lift the fridge. Because there was a lip on the mat keeping us from opening it easily
Emily
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 18 de mar. de 2024
Hi Emily,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
6/10 - Ok
Karen
Viagem com a família
12 de mar. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
The staff were great and very friendly. The location was great for us. We were able to access the downtown area, the Plaza, and Overland Park super easily. It’s close to Antioch Park, so we were able to walk in the morning. Our room was really small for three people, and the floors were dirty. The breakfast was just okay. That said, I would stay here again just for the location.
Karen
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sophia CSR em 13 de mar. de 2024
Hi Karen,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.
8/10 - Boa
Leeman
Viagem com a família
10 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tej was working the front desk when we arrived, and he was very nice and very competent. The room was exactly like what was promised. The breakfast on Saturday morning was a disappointment. Almost all the food had been depleted, and very few options with very little seating space. The girl who checked us out was also working the breakfast area, and it was not her best day. Overall, a good experience.
Leeman
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 11 de mar. de 2024
Dear Guest,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services and promise to remain as committed to you as we are now. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
8/10 - Boa
Rachel
Viagem em grupo, Viagem a dois
10 de mar. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was good for an overnight stay, and I would have been fine staying there more if that had been in the itinerary. The location is off the highway and is easy to get to. The area isn't too bad but def would have been more of my surroundings if my husband hadn't been with me. The room itself had some dirty spots and wear and tear, but not too bad. The king bed was nice. It is a tight squeeze, so I would recommend only two to a room or three if with a small child. Overall, I would stay again.
Rachel
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 11 de mar. de 2024
Hi Rachel,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.
8/10 - Boa
Valerie, Olathe
6 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My stay was good. Very friendly staff. Easy to get to. Centrally located. I will definitely stay there again
Valerie
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sophia CSR em 11 de mar. de 2024
Hi Valerie,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!
6/10 - Ok
Deisy
5 de mar. de 2024
Deisy
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sophia CSR em 7 de mar. de 2024
Hi Deisy,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
10/10 - Excelente
Jocelyn
3 de mar. de 2024
Jocelyn
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 24 de mar. de 2024
Hi Jocelyn,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
8/10 - Boa
Monica
27 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The front desk manager was nice
Monica
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sophia CSR em 29 de fev. de 2024
Hi Monica,We can't thank you enough for sharing your feedback with regard to our staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. Thank you again for your time and our team hopes to have the chance to serve you again on your next visit.
10/10 - Excelente
Marco
Viagem a dois
20 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Mr Tej in the front desk was wonderful, he provided more than the best service I never had.Thank you very much!
Marco
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sophia CSR em 22 de fev. de 2024
Hi Marco,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
6/10 - Ok
Bruce Carla Kaup
Viagem com a família
19 de fev. de 2024
Pontos positivos: Serviço e funcionários
The smell of Marijuana was so strong we smelled it in our room. We thought maybe it was staff as our room was close to maintenancr. Anywsy we won't be back
Bruce Carla Kaup
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sophia CSR em 11 de mar. de 2024
Dear Guest,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
10/10 - Excelente
Kaden
18 de fev. de 2024
Kaden
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sophia CSR em 21 de mar. de 2024
Hi Kaden,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
8/10 - Boa
Jan
Viagem de negócios
13 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Me came to my car and took my luggage out of the trunk and put it in my room. I did not ask him to do this. I am a senior citizen I really appreciated that .I was so tired from being in the hospital all day with my family member.
Jan
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sophia CSR em 15 de fev. de 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
8/10 - Boa
Melissa
Viagem com a família
5 de fev. de 2024
Everything was great! A new guy was training and he was doing good. Rooms were clean. Everybody was friendly.
Only problem I ran into was the sink didn’t run hot water.
Melissa
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sophia CSR em 6 de fev. de 2024
Hi Melissa,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
10/10 - Excelente
Christopher
Viagem a dois
4 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was very comfortable and quiet
Christopher
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sophia CSR em 4 de fev. de 2024
Hi Christopher,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.
2/10 - Terrível
Brian
24 de jan. de 2024
Pontos positivos: Serviço e funcionários e conforto do quarto
Nice hotel, But...
Horrible sound in walls, changed room. Next room started same noise around 11 at night when asleep. Turned out to be the refrigerator.
Bubbling / gurgling sound, very annoying. Breakfast was steamed biscuits and boiled gravy from a crockpot. No meat no eggs.
Watered down 2% milk. Continental breakfast might have been better. Will not go generic hotel again.
Brian
Hospedou-se por 1 diária em jan. de 2024
Resposta de Sophia CSR em 25 de jan. de 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
6/10 - Ok
Troy
Viagem de negócios, Viagem com família e crianças pequenas
21 de jan. de 2024
Pontos positivos: Serviço e funcionários
Troy
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Sophia CSR em 23 de jan. de 2024
Hi Troy,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
2/10 - Terrível
Gary
15 de jan. de 2024
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Gary
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Sophia CSR em 17 de jan. de 2024
Hi Gary,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
6/10 - Ok
Jennifer
15 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The stay was fine. I do prefer carpet floors but I knew what I was getting into. The one issue I had were the linens. They were nkt washed very well. The fitted sheet and the blanket on top of the comforter had small spots of old blood.
Jennifer
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Sophia CSR em 16 de jan. de 2024
Hi Jennifer,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.
10/10 - Excelente
Joy
15 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Friendly and orderly
We were very pleased with the accommodations and the size of our room. Everything was orderly and fairly comfortable. The hotel is older it seems and they have maintained it pretty well. The bed was okay. Not soft as we would like but that’s just our preference. They gave extra towels upon request and everyone was very friendly
Joy
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Sophia CSR em 16 de jan. de 2024
Hi Joy,Thanks for taking the time to share your prestigious opinion about our property. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again.
6/10 - Ok
David
1 de jan. de 2024
David
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Sophia CSR em 5 de jan. de 2024
Hi David,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
10/10 - Excelente
Viajante verificado
Viagem com a família
1 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Sophia CSR em 7 de jan. de 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 - Excelente
christine
27 de dez. de 2023
christine
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Sophia CSR em 31 de dez. de 2023
Hi Christine,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 - Excelente
Maria
11 de dez. de 2023
Maria
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sophia CSR em 12 de dez. de 2023
Hi Maria,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.