2/10 - Terrível
Skylar
Viagem com família e crianças pequenas
1 de abr. de 2026
Pontos negativos: Limpeza
Beware!! Potential scam!!
This was such a nightmare after trying to make my daughter’s 13th bday really magical- we arrived to the cabin with confirmation of our dates. I hadn’t received the info to get into the cabin by the time I arrived so I called the management company they go through, evolve. The lady told me that my reservation was canceled! News to me as I had no notification of this, the money was taken out of my account and the confirmation showed on my app and email. It was the worst experience ever, I was alone with my kids and had to drive down the mountain in the dark searching for service and a hotel or any place to stay that would pick up the phone. We finally found a comfort inn 45 mins away. Over $200 worth of food melted and meat rotted. My daughter never got her birthday steak and was devastated after seeing the cabin and running around outside then forced to leave with absolutely no accommodation. I still have not been refunded my $500 and as a single mom that’s a hard hit especially in the middle of vacation and my daughters birthday. They told me I need to dispute it with my bank and gave absolutely no resolution or even help finding something else. I’m not sure if this place is a scam or just completely unorganized with their booking arrangements but DONT RISK IT!
Skylar
Hospedou-se por 2 diárias em mar. de 2026