Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 368 de 573 avaliações" "
10 - Excelente
368
Nota 8 - Boa. 94 de 573 avaliações" "
8 - Boa
94
Nota 6 - Ok. 48 de 573 avaliações" "
6 - Ok
48
Nota 4 - Insatisfatória. 25 de 573 avaliações" "
4 - Insatisfatória
25
Nota 2 - Terrível. 38 de 573 avaliações" "
2 - Terrível
38
9,2/10
Limpeza
8,6/10
Serviço e funcionários
8,4/10
Comodidades
9,2/10
Condições e instalações da propriedade
8,8/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Susan
Viagem a dois
23 de mai. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Only one main complaint- the outside doors are locked at night, even at 10 pm and the only way in is to call the main Marriott reservation line and then get transfer. We were stuck outside during a thunderstorm with another family with a young child. Seems like having a person at the door or a key fab would be beneficial. Otherwise a very nice hotel for a reasonable price.
Susan
Hospedou-se por 2 diárias em mai. de 2024
10/10 - Excelente
Tara
Viagem a dois
19 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great place to stay! Staff always friendly!
Tara
Hospedou-se por 1 diária em mai. de 2024
Resposta de HotelMgmt em 23 de mai. de 2024
Tara, thank you for your perfect rating of Rand Tower Hotel. We are delighted you had an excellent stay and were pleased with the friendly service our team provided. The pleasure would be yours to welcome you back!
6/10 - Ok
Gbadebo
Viagem em grupo
17 de mai. de 2024
Pontos positivos: Limpeza
Good spot to stay in
Gbadebo
Hospedou-se por 2 diárias em mai. de 2024
Resposta de HotelMgmt em 23 de mai. de 2024
Gbadebo, thank you for your valuable feedback. We are glad you enjoyed your stay and were pleased with our location. The pleasure would be ours to welcome you back again!
6/10 - Ok
Angie
Viagem com a família
11 de mai. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Front lobby staffs were not as courteous or friendly as they should be.
Angie
Hospedou-se por 2 diárias em mai. de 2024
Resposta de HotelMgmt em 13 de mai. de 2024
Angie, we truly regret if your interaction with some of our team was not the warm welcoming experience we want you to have. We will review your feedback with our team and we thank you for taking the time to share your review. We hope you will give us another chance to welcome you back so that we can create the perfect stay for you.
10/10 - Excelente
Thomas, Fridley
4 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
…
Thomas
Hospedou-se por 1 diária em mai. de 2024
Resposta de HotelMgmt em 7 de mai. de 2024
Thank you for your perfect rating, Thomas. We at Rand Tower Hotel are delighted you had an excellent stay and were pleased with our comfortable accommodations. The pleasure would be ours to welcome you back!
10/10 - Excelente
Ethan
3 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved it
Ethan
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 7 de mai. de 2024
Ethan, thank you for your perfect rating of Rand Tower Hotel. We are delighted you had an excellent stay and were pleased with our accommodations and amenities. The pleasure would be ours to welcome you back!
8/10 - Boa
diana
1 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My room 2101 had 2 very visible carpet stains that were unappealing. Made me feel they didn’t take cleaning seriously
diana
Hospedou-se por 2 diárias em abr. de 2024
Resposta de HotelMgmt em 3 de mai. de 2024
Thank you for your review, Diana. We apologize for the carpet stains in your room and understand how this impacted your perception of our cleanliness standards. We strive to maintain a clean and welcoming environment for all our guests, and clearly, we missed the mark in your case. Your feedback is crucial for us, and we have addressed this with our housekeeping team to ensure that our cleaning procedures are thorough and meet our high standards. We appreciate you bringing this to our attention and hope to have another opportunity to host you, providing a stay that truly reflects our commitment to guest satisfaction.
10/10 - Excelente
ingrid
29 de abr. de 2024
Great amenities and location.
Would stay here again.
ingrid
Hospedou-se por 4 diárias em abr. de 2024
Resposta de HotelMgmt em 2 de mai. de 2024
Ingrid, thank you for your high recommendation of Rand Tower Hotel. We are thrilled you had an excellent stay and were pleased with our accommodations and amenities. We hope to welcome you back again soon!
10/10 - Excelente
Denita, Brooklyn Center
Viagem a dois
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had an amazing stay. From the moment I entered the building to check out.
Denita
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 30 de abr. de 2024
Denita, thank you for your glowing review of Rand Tower Hotel. We are thrilled to hear you had an amazing stay and were pleased with our accommodations and amenities. We hope to see you again soon!
10/10 - Excelente
Carolyn, Jacksonville
Viagem a dois
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent location, friendly & accommodating staff, fast elevators, room was stylish and clean.
Carolyn
Hospedou-se por 3 diárias em abr. de 2024
Resposta de HotelMgmt em 30 de abr. de 2024
Carolyn, thank you for your kind words about our location, team, elevators, and stylish rooms! We are thrilled you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back soon for another great experience!
10/10 - Excelente
Demetrious
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Relaxing
Demetrious
Hospedou-se por 2 diárias em abr. de 2024
Resposta de HotelMgmt em 30 de abr. de 2024
Demetrious, we are thrilled to hear that you had a relaxing stay at Rand Tower Hotel. Thank you for your high recommendation. The pleasure would be ours to welcome you back!
10/10 - Excelente
Casey
Viagem com a família
25 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, close to everythung we needed. Friendly staff. Quiet. Afforadbke. Parking very close by.
Casey
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 26 de abr. de 2024
Casey, we love knowing that you found so much to enjoy during your recent stay with us! Thank you for choosing the Rand Tower Hotel, and for your perfect rating. We hope your plans bring you back soon!
6/10 - Ok
Shawn
Viagem a dois
21 de abr. de 2024
Pontos negativos: Limpeza, serviço e funcionários e comodidades
Front desk said happy hour was at 3 but we couldnt get a drink at all at the bar before our event upon return from our event we tried to get drinks at the bar upstairs they decided to close the bar early and we were turned away. In the future we will choose a different hotel we got a room downtown so we could drink and not worry about driving home.
Shawn
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 24 de abr. de 2024
Shawn, we apologize for the confusion regarding happy hour and the early bar closure. We are addressing these service inconsistencies to improve our guest experience. Thank you for your feedback, and we hope to have the opportunity to better serve you in the future.
10/10 - Excelente
Mark Jr, Sioux Falls
20 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful property, well appointed rooms.
Mark Jr
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 22 de abr. de 2024
Mark, thank you for your perfect rating of Rand Tower Hotel. We are glad you had an excellent stay and were pleased with our beautiful location and accommodations. The pleasure would be ours to welcome you back for another great stay!
8/10 - Boa
Julia
Viagem de negócios
17 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The restauarant seemed understaffed, the turnover was a little half rushed (didn’t take out my trash one day) and the elevators were kind of wonky, but everything else was very nice. Rooms were clean and stylish, the bed was incredibly comfortable, it was well located for downtown Minneapolis, and the food at Bar Rufus and the drinks at Miao Miao were great.
Julia
Hospedou-se por 4 diárias em abr. de 2024
Resposta de HotelMgmt em 22 de abr. de 2024
Julia, thank you for your feedback. We apologize for any inconvenience with the restaurant staffing and elevators, and appreciate your understanding. We are glad to hear that you enjoyed our clean, stylish rooms and our location. We look forward to welcoming you back!
10/10 - Excelente
Julia
Viagem com a família
10 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful, quiet rooms. Very elegant and well appointed.
Julia
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotelmgmt em 16 de abr. de 2024
Julia, we're so glad that you enjoyed the peace and elegance of our accommodations! Thank you for the kind words. We hope to have you as our guest again soon.
10/10 - Excelente
Andrea
Viagem a dois
8 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel was a short walk to US Bank Stadium. Check in was easy & fast. There was a bar/restaurant that was a little spendy but we liked the convenience of having it on site.
Andrea
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 11 de abr. de 2024
Andrea, thank you for your perfect rating of Rand Tower Hotel. We are delighted you had an excellent stay and were pleased with the convenience of our location and restaurant. We hope to have the pleasure of welcoming you back the next time you are visiting the area!
10/10 - Excelente
Tim
7 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cool remodeled building from 1929, redone in 2020. Cool atmosphere
Tim
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 11 de abr. de 2024
Tim, thank you for staying with us at Rand Tower Hotel and for your high recommendation. We are thrilled you had a great stay and appreciated our history and current remodel. We hope to see you again soon!
8/10 - Boa
Annika
7 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Annika
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotelmgmt em 10 de abr. de 2024
We are delighted we made such a great impression on you, Annika! Thank you, please visit again soon.
10/10 - Excelente
Michelle
Viagem a dois
7 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed at The Rand because it is within walking distance of US Bank stadium and it is lovely! It feels art deco with beautiful modern touches. The ladies lobby bath has beautiful tile, artistic loon tile and gold fixtures. The elevators were clean and so is the lobby & bar. Everyone was so helpful. We valet parked our car. Our hotel room was beautiful. The bed was comfortable and the bedding was so cozy. The bathroom is beautiful with tile shower and elegant touches. I would definitely stay here again.
Michelle
Hospedou-se por 1 diária em abr. de 2024
Resposta de HotelMgmt em 11 de abr. de 2024
Michelle, we are thrilled you enjoyed Rand Tower Hotel's art deco charm, comfort, and our attentive service! Your praise for the design, cleanliness, and coziness is much appreciated. We are delighted to hear that you would stay with us again. Looking forward to welcoming you back for another memorable experience!
10/10 - Excelente
Lisa
7 de abr. de 2024
Lisa
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotelmgmt em 27 de abr. de 2024
It was a pleasure to have you as our guest, Lisa, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!
6/10 - Ok
Jakaia
7 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Jakaia
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotelmgmt em 8 de abr. de 2024
Thank you for rating your stay, Jakaia. We’re sorry to hear that your experience did not quite live up to your expectations. We hope to have a chance to better impress on a future visit.
10/10 - Excelente
Amina
1 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
always a great stay.
Amina
Hospedou-se por 1 diária em mar. de 2024
Resposta de HotelMgmt em 3 de abr. de 2024
It's always a pleasure to host you, Amina! Thank you for continuing to choose the Rand Tower Hotel, Minneapolis, a Marriott Tribute Portfolio Hotel for your visits to the area. We're grateful for your five-star review and can't wait to welcome you back soon!
10/10 - Excelente
Nestor, Philadelphia
1 de abr. de 2024
Nestor
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotelmgmt em 2 de abr. de 2024
Receiving your five-stars means a lot to us, Nestor! Thank you and we hope to see you again soon.
8/10 - Boa
Kristin
Viagem de negócios, Viagem com a família
25 de mar. de 2024
Pontos negativos: Comodidades
Parking was too crowded. Place was ok
Kristin
Hospedou-se por 1 diária em mar. de 2024
Resposta de HotelMgmt em 28 de mar. de 2024
Kristin, thank you for staying with us at Rand Tower Hotel. We are glad you had an overall enjoyable stay and were pleased with our accommodations. Please accept our sincere apology for the inconvenience with parking. We hope to welcome you back for an improved experience in the future!
10/10 - Excelente
Kasra
24 de mar. de 2024
Kasra
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotelmgmt em 13 de abr. de 2024
Thank you for your five-stars, Kasra. We look forward to your return and hope it's soon!
10/10 - Excelente
Camille
16 de mar. de 2024
Loved it.
Camille
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotelmgmt em 19 de mar. de 2024
We're so happy that you loved your stay, Camille! Thank you for the positive feedback, and we hope to see you again soon.
10/10 - Excelente
Lisa
Viagem a dois
5 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff at Rand Tower were amazing - they went above and beyond for us. In room amenities were top notch. Loved Blondette for brunch and the gym was well appointed. Great location and well decorated!
Lisa
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotelmgmt em 10 de mar. de 2024
Lisa, it's wonderful to hear you enjoyed every aspect of your stay with us! Thank you for highlighting our team's hospitality, as well as our excellent amenities and the delicious dining options at Blondette. We're pleased our prime location further added to your experience, and we can't wait to host you again when your travels bring you back to Minneapolis!
10/10 - Excelente
joseph, Minneapolis
25 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
joseph
Hospedou-se por 1 diária em fev. de 2024
Resposta de HotelMgmt em 21 de mar. de 2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Joseph.
10/10 - Excelente
Douglas
18 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent experience
We had a great stay. Really nice staff. Everyone was very helpful.
Douglas
Hospedou-se por 1 diária em fev. de 2024
Resposta de HotelMgmt em 20 de fev. de 2024
Douglas, we are glad you had an excellent stay at Rand Tower Hotel. Thank you for your high recommendation. It is wonderful to hear that you found our team helpful and welcoming. The pleasure would be ours to welcome you back!
10/10 - Excelente
Thomas
15 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Thomas
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotelmgmt em 17 de fev. de 2024
It was a pleasure to have you as our guest, Thomas, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!
10/10 - Excelente
Amina
Viagem em grupo
12 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
my top favorite hotel. never disappoints.
Amina
Hospedou-se por 1 diária em fev. de 2024
Resposta de HotelMgmt em 12 de fev. de 2024
Amina, we are thrilled to be your favorite! We are always here to ensure your stay is exceptional. We cannot wait to welcome you back soon.
10/10 - Excelente
Larry
10 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Front desk employee's was exceptionally nice! Bed was very comfortable. Have a great time at the bar. Would definitely stay again.
Larry
Hospedou-se por 1 diária em fev. de 2024
Resposta de HotelMgmt em 12 de fev. de 2024
Larry, we are so glad to hear you had a great experience with our front desk team, enjoyed the comfortable bed, and had fun at the bar! We are looking forward to welcoming you back for another enjoyable stay.
10/10 - Excelente
Laura
9 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
nice night out
great place for a get away
Laura
Hospedou-se por 1 diária em fev. de 2024
Resposta de HotelMgmt em 12 de fev. de 2024
Laura, thank you for your glowing review of Rand Tower Hotel. We are delighted you had a great getaway and enjoyed your time with us. The pleasure would be ours to welcome you back!
10/10 - Excelente
Mary
13 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value stay in downtown Minneapolis.
Property and room very clean. Staff attentive and helpful. View not terribly interesting. Convenient location.
Mary
Hospedou-se por 1 diária em jan. de 2024
Resposta de HotelMgmt em 18 de jan. de 2024
Mary, thank you for your perfect rating of Rand Tower Hotel. We are glad you had a clean and comfortable stay and appreciated our convenient location. Your kind words about our team are very much appreciated. We hope to have the pleasure of welcoming you back again soon!
10/10 - Excelente
Anika
Viagem a dois
12 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This place is stunning!
Anika
Resposta de Hotelmgmt em 16 de jan. de 2024
Anika, thank you for your glowing review of Rand Tower Hotel. We are thrilled you had an excellent stay and were pleased with our accommodations. The pleasure would be ours to welcome you back again!
8/10 - Boa
Cheryl
Viagem em grupo, Viagem a dois
10 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed on New Years Eve. The room was clean and well appointed. The bar on the upper floor needs more staff.
Cheryl
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotelmgmt em 12 de jan. de 2024
Cheryl, thank you for staying with us for your New Year's Eve celebration. We are delighted you enjoyed your visit and were pleased with our clean accommodations. Your feedback is appreciated and we hope to have the pleasure of welcoming you back again!
10/10 - Excelente
TYNETTA
9 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing place
I almost don’t want to give this a great review. It’s definitely a hidden gem. This is my second time staying here within two months. It’s smells so amazing when you first inter the hotel. The decor is very sexy/hip/adult. The staff is always pleasant. The rooms are very clean. Some of the rooms have vaulted cellings and an amazing views. I can’t say enough about my stay. Each time we try to venture out around the hotel. There are two store near if you need clothes, meds or snacks. Two liquor stores within walking distance if you need that sort of thing. The price is always right.
TYNETTA
Hospedou-se por 3 diárias em jan. de 2024
Resposta de HotelMgmt em 11 de jan. de 2024
Tynetta, thank you for your glowing review of Rand Tower Hotel. We are thrilled you had another excellent stay and are delighted that you were pleased with our clean accommodations with beautiful views. Your kind words about our team are very much appreciated. We hope to welcome you back again soon!
6/10 - Ok
Celia
8 de jan. de 2024
Celia
Hospedou-se por 1 diária em jan. de 2024
10/10 - Excelente
Jeffrey
Viagem a dois
3 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice shower and room. Bed was amazing.
Jeffrey
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotelmgmt em 8 de jan. de 2024
Jeffrey, thank you for your perfect rating of Rand Tower Hotel. We are delighted you had an excellent stay and were pleased with our comfortable accommodations and amenities. The pleasure would be ours to welcome you back!
8/10 - Boa
Kimberly
3 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Kimberly
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotelmgmt em 8 de jan. de 2024
Thank you for your wonderful rating, Kimberly. We cannot wait to welcome you back to our hotel!
6/10 - Ok
Matthew
2 de jan. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Matthew
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotelmgmt em 8 de jan. de 2024
Thank you for rating your stay, Matthew. We're confident you'll enjoy a much-improved guest experience the next time you visit.
6/10 - Ok
Kellie
2 de jan. de 2024
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Meh….
This hotel nickel and dimes you for everything. I will not choose this hotel again next time we return to Minneapolis. It’s nice, and historic. But not even basic amenities are available. The restaurants are nice, but if you have a cold and would like a cup of soup, forget it.
Kellie
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Hotelmgmt em 5 de jan. de 2024
Kellie, we are sorry to hear about your experience with our amenities and services. We strive to balance our historic charm with modern comforts and will review your feedback for improvements. We hope you will reconsider us again for a more fulfilling stay in Minneapolis.
10/10 - Excelente
Crystal
1 de jan. de 2024
Crystal
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotelmgmt em 8 de jan. de 2024
Thank you for the five-star rating, Crystal! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
10/10 - Excelente
Woon Ho, Rice
1 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Woon Ho
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotelmgmt em 22 de jan. de 2024
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, Woon Ho, and we look forward to welcoming you back in the near future!
4/10 - Insatisfatória
Mitchell
Viagem a dois
1 de jan. de 2024
Pontos negativos: Serviço e funcionários e comodidades
I didn't like that i got double charged for a room that was supposed to have a city view. It didn't. And i prepayed for the room 251 dollars. Than got charged 233 upon checking out. Not too happy.
Mitchell
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotelmgmt em 4 de fev. de 2024
Mitchell, while it is difficult to address the details of your final bill in this forum, we deeply apologize for any errors you encountered. We hope that, by now, our team has resolved the situation to your satisfaction, but if not, we ask that you reach out to us directly so we can better assist. Thank you for your feedback. We hope to have another chance to restore your trust.
10/10 - Excelente
gloria
1 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
the place looks really nice, what I expected to see!
gloria
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotelmgmt em 4 de fev. de 2024
Gloria, we're so glad that your stay met your expectations! Thank you for the kind words and five-star rating. It will be our pleasure to host you again soon at the Rand Tower Hotel, Minneapolis, A Tribute Portfolio Hotel!
10/10 - Excelente
Steve
Viagem em grupo
29 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Steve
Resposta de Hotelmgmt em 7 de fev. de 2024
Thank you for your five-stars, Steve. We look forward to your return and hope it's soon!
10/10 - Excelente
Randy
Viagem em grupo
27 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The front desk guy was a bit rude and dismissive.
Randy
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotelmgmt em 3 de jan. de 2024
Randy, thank you for your perfect rating of Rand Tower Hotel. We are glad you had an excellent stay, though we are disheartened to hear of your experience at our front desk. Please accept our sincere apology and know that we will be sure to review your comments further so this does not occur again. We hope to have the pleasure of welcoming you back for an even better stay soon!
10/10 - Excelente
Carrie
26 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Weekend getaway
Hotel was very nice. Staff was very friendly and helpful.
Room was nice and bed was very comfy. Will be staying here every time we are in the cities
Carrie
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotelmgmt em 28 de dez. de 2023
Carrie, we're thrilled to hear that you had a great weekend getaway with us! Thank you for your kind remarks about our warm hospitality and cozy accommodations. We can't wait to welcome you back for your future visits to Minneapolis!