2/10 - Terrível
Lisa G.
19 de set. de 2022
Pontos negativos: Limpeza
Beware
Pictures look great online, but in real life this property doesn't live up to the description. After checking in, I spent the first hour dealing with cleanliness issues. The stainless steel appliances were smeared with some kind of cleaning product on the outside and were not wiped out on the inside. Had to clean refrigerator before we could put food inside. Kitchen floor tile was filthy, tub floor was gross. "Clean" washcloth had a huge wad of hair on it. Found child's toy and dog kibble on the floor while trying to unpack. Rugs had not been vacuumed. Not sure if linens had been stripped from previous guest, but many were piled high inside one of the closets, including wet towels. Pile was so big we could not hang our clothes in closet. Contacted host who answered many hours later, asking what she could do to make things better. Told her we could start by having someone remove linens in closet before they started to smell and a partial refund would be appropriate. Host ghosted me for the reminder of the stay. We checked out a day early.
Lisa G.
Hospedou-se por 10 diárias em set. de 2022