2/10 - Terrível
Yasine
30 de ago. de 2025
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
If zero stars were possible, that’s exactly what I’d give this hotel. From the moment I arrived, it was clear that management and staff have little concern for guest comfort or cleanliness. The property is dirty, the atmosphere unwelcoming, and most of the staff behave as though basic requests are an inconvenience.
While I did encounter two genuinely kind employees—a Black gentleman with hair and a White woman at the desk—the majority of staff were unprofessional and dismissive. One young woman with glasses in particular was especially rude, arrogant, and unhelpful.
Housekeeping is nearly nonexistent. During my two-week stay, my room was serviced only once. At check-in, I found stained sheets and a leaking bathroom. Repeated calls to the front desk led nowhere—the standard response was, “I’ll make a note of that,” without any follow-up or resolution.
This hotel is poorly managed, unsanitary, and fails to deliver even the most basic level of hospitality. I strongly advise future travelers to avoid this property and choose a hotel that values cleanliness, professionalism, and its guests.
Yasine
Hospedou-se por 9 diárias em ago. de 2025