8/10 - Boa
Lia
Viagem com família e crianças pequenas
11 de ago. de 2025
Pontos positivos: Serviço e funcionários
When I arrived, check in was quick and easy. I got the room I booked for, a 2 queen room suite. It looked cleaned and was spacious. However we discovered that the toilet was broken and would not flush and was in constant flushing mode. I didn’t think much of it when we left to our concert but when we got back, the toilet was still in flushing mode and now the kiddos needed to really use it.
I called the front desk and spoke with a very helpful person who told me that the maintenance man would be Available tomorrow. Was I interested in changing rooms? She allowed me to take a look at the room before she made the room switch. I love them for fixing the problem without being awful about it.
With the room change, that resolved our toilet problem and we went to bed. The bed is comfortable, the mattress was not too soft nor too hard, so medium mattress and I didn’t want to get out of it.
The breakfast served was simple but delicious, Scrambled eggs or white eggs and brown rice. There was cereal and milk, miso soup, fresh fruit, a little yogurt parfait bar, toast, bagel, muffins and coffee to name a few items.
Overall our stay was pretty good. Will stay again.
Lia
Hospedou-se por 1 diária em ago. de 2025
