6/10 - Ok
mary z.
23 de set. de 2025
I have struggled with writing this review as I hate being the one outlier in a large number of very positive reviews. A group of us were traveling to this area as some were participating in the Boulder Beast run. After seeing all the consistent positive reviews we were quick to book. The day before arrival, we were told the hot tub was not working. A disappointment for those in the race who really wanted to use it afterwards, but we get it. Things happen. Upon arrival, we opened the door to a very strong hot mildew smell. Looking up, you can see all the water stains that we were guessing were the cause of the smell. As we went up the steps, the heat kept getting worse. The note on the kitchen counter said that the air had been turned on for us so I went to the thermostat to see it was on and set at 68, but it was 83 degrees in the house. I immediately texted the management company to be told that the HVAC had been broken and should have been repaired so she said she called them to come back out. Later that evening I got a call saying that they are changing management companies for this rental and so she would send me the number for the new person. She also said she wasn’t hearing back from the HVAC person. I never got the text that night of the new number. After an awful sweaty night’s sleep. We woke up at 5am to get the group to the race. I came back and texted again to get the number and the HVAC repair status. The HVAC guy never came until 3:30 PM. So, the crew th
mary z.
Hospedou-se por 2 diárias em set. de 2025