Recepção

Avaliações de Homewood Suites by Hilton Newport Middletown, RI

3 out of 5
Homewood Suites by Hilton Newport Middletown, RI
348 West Main Road, Middletown, RI

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 331 de 482 avaliações" "
Nota 8 - Boa. 110 de 482 avaliações" "
Nota 6 - Ok. 27 de 482 avaliações" "
Nota 4 - Insatisfatória. 7 de 482 avaliações" "
Nota 2 - Terrível. 7 de 482 avaliações" "

9,4/10

Limpeza

9,4/10

Serviço e funcionários

9,2/10

Comodidades

9,4/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

kevin

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
Food area and pool were nice and clean. The floors in the elevator and on our floor (2nd) were never vacuumed and were filthy!
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Qiqing

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good breakfast!
Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

Mark

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024

10/10 - Excelente

Howard

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff is extremely helpful and friendly. The breakfast is excellent with a changing hot menu. The man running it, like the rest of the staff is personable and hardworking. The breakfast alone is enough to make me want to come back!
Hospedou-se por 2 diárias em fev. de 2024

10/10 - Excelente

Maria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Eileen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great staff
The staff are the best here. The rooms are large, they can be adjoined for families.
Hospedou-se por 2 diárias em dez. de 2023

10/10 - Excelente

Chris

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 11 diárias em dez. de 2023

10/10 - Excelente

Robert

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023

6/10 - Ok

MARCIA, Smithfield

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good hotel but we had horrible neighbors. They were yelling and slamming doors all night.

10/10 - Excelente

Linda

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Reasonably priced, clean and the staff could not be nicer. The room was perfect too. I loved the feeling of home away from home. Also, we were allowed to check in early without having to pay an extra fee. We will be back!
Hospedou-se por 1 diária em dez.. de 2023

2/10 - Terrível

Diego

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em nov.. de 2023

8/10 - Boa

Andrew

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Richard

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice room, enjoyed the complimentary breakfast and was close to everything.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Alexis E. em 4 de nov. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - Excelente

Brandon, Islip

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em out. de 2023
Resposta de Alexis E. em 4 de nov. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - Excelente

Jim

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Welcoming Place to Stay
Travel plans changed while at the hotel. They worked with the 3rd party booking app to make that happen. Much appreciated.
Hospedou-se por 3 diárias em set. de 2023

8/10 - Boa

Kevin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em set. de 2023

8/10 - Boa

Gregory

Hospedou-se por 1 diária em set. de 2023

10/10 - Excelente

Richard, Rio Vista

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooms were real suites with plenty of room to move around.
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

SHERNETTE

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
1
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Alexis em 1 de set. de 2023
Thank you for taking the time to respond. We value the experiences that our loyal guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - Excelente

Michael

Hospedou-se por 1 diária em ago. de 2023
Resposta de Alexis em 1 de set. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

8/10 - Boa

Alan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em ago. de 2023

8/10 - Boa

Liza

Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

dr steve

Hospedou-se por 3 diárias em jul. de 2023
Resposta de Alexis em 22 de jul. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - Excelente

Janice

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de Alexis em 22 de jul. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

4/10 - Insatisfatória

Celine

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
The hotel rooms smelled. You can tell that dogs were there. The shower was disgusting. For 450.00 a night expected better. Some bleach would take care of the stains. I have pictures but can’t post them. The staff were friendly. The hotel needs a deep cleaning.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Alexis E. em 14 de jul. de 2023
Thank you for taking the time to share your recent experience at Homewood Suites. You are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy with your accommodations. Please know that we have renovations scheduled for Q4 2023! We will be replacing all soft goods and in room technology, both to Hilton's new design specifications! We were built back in 2013 so this will be our first renovation since then. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

6/10 - Ok

Celine

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de Alexis E. em 14 de jul. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am disappointed that we did not exceed your expectations, as is our goal. I sure hope that you had the opportunity to enjoy what our amazing community has to offer. We know that you have many option when visiting the Middletown/Newport area. It would personally be my pleasure to welcome you back in the future. If I can be further assistance please feel to reach out to me directly. All the best and safe travels.

10/10 - Excelente

Morton

Hospedou-se por 4 diárias em jul. de 2023
Resposta de Alexis E. em 14 de jul. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - Excelente

John

Hospedou-se por 3 diárias em jul. de 2023
Resposta de Alexis E. em 14 de jul. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - Excelente

Holly

Hospedou-se por 3 diárias em jun. de 2023
Resposta de Alexis E. em 30 de jun. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

2/10 - Terrível

Eliza

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Terrible
Hospedou-se por 1 diária em jun. de 2023
Resposta de Alexis E. em 26 de jun. de 2023
Thank you for taking the time to rate your recent stay at the Homewood Suites by Hilton Newport Middletown. Please accept my sincerest apologies for where we fell short of meeting your expectations. After reviewing your ratings I can see we missed the mark in all areas and having some specifics would really assist us in improving our guest experience. If you have a moment to share some bullet points from your stay it would mean the world to us. Yours in Hospitality

10/10 - Excelente

Peter

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very convenient.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Alexis em 24 de jun. de 2023
Thank you for taking the time to respond. We value the experiences that our loyal guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

8/10 - Boa

MELIKE

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Alexis em 24 de jun. de 2023
Thank you for taking the time to respond. We value the experiences that our loyal guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

8/10 - Boa

Tammy

Hospedou-se por 1 diária em jun. de 2023
Resposta de Alexis E. em 14 de jul. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - Excelente

Judith, Kissimmee

Hospedou-se por 1 diária em jun. de 2023
Resposta de Alexis E. em 30 de jun. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - Excelente

Emily

Hospedou-se por 1 diária em jun. de 2023
Resposta de Alexis E em 8 de jun. de 2023
Thank you for taking the time to respond. We value the experiences that our loyal guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

8/10 - Boa

Antonio

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Alexis E. em 26 de mai. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - Excelente

Susan

Hospedou-se por 2 diárias em mai. de 2023
Resposta de Alexis E. em 26 de mai. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - Excelente

Gia

Hospedou-se por 2 diárias em mai. de 2023

10/10 - Excelente

Mohan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2023
Resposta de Alexis E. em 10 de mai. de 2023
Thank you for taking the time to respond. We value the experiences that our loyal guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - Excelente

Sedruola, Lancaster

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The television remote didn't work well...the hook on the back of the bathroom door was broken...the alarm clock didn't work...the room was clean and comfortable
Hospedou-se por 1 diária em abr. de 2023
Resposta de Alexis E. Front Office Manager em 17 de abr. de 2023
We value the experiences that our guests share with us. We appreciate the feedback and will pass along the comments to our Maintenance department so they can address those concerns. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - Excelente

Kathy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2023

10/10 - Excelente

Henry, Bloomfield

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great place to stay
Hospedou-se por 1 diária em abr. de 2023
Resposta de Alexis em 10 de abr. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - Excelente

ANGELA

Hospedou-se por 1 diária em abr. de 2023
Resposta de Alexis em 5 de abr. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed and had a comfortable stay. We surely hope that you had the time to take advantage of our hotels amenities; as well as what our amazing community has to offer. We look forward to welcoming you back in the future. If I can be further assistance; please feel free to contact me directly. Safe Travels and Warm regards!!

10/10 - Excelente

MITCHELL

Hospedou-se por 1 diária em mar. de 2023
Resposta de Alexis em 28 de mar. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - Excelente

Margaret

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I like how spacious the suites are and fully stocked kitchen is great.
Hospedou-se por 1 diária em mar. de 2023
Resposta de Alexis em 26 de mar. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

4/10 - Insatisfatória

Amy

Viagem com animais de estimação
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Pontos negativos: Limpeza
I know I got a pet room and those aren’t going to be that nice but my dog was eating crumbs from the carpet… you still need to vacuum. I didn’t feel safe letting her walk around the room. Gross stains on the carpet too. The room was also next to the elevator which was very noisy and kept her anxious all night. Second time I have tried this brand in the past few months and I wouldn’t again. Might be different for non pet rooms.
Hospedou-se por 1 diária em fev. de 2023
Resposta de Alexis em 26 de mar. de 2023
Thank you for taking the time to share your experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy with your accommodations. Please know that we have renovations scheduled for Q4 2023! We will be replacing all soft goods and in room technology, both to Hilton's new design specifications! We were built back in 2013 so this will be our first renovation since then. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.

10/10 - Excelente

Bea

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a great stay thanks for having us
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Alexis em 26 de mar. de 2023
Thank you for taking the time to respond. We value the experiences that our guests share with us. I am pleased to hear that you enjoyed your stay with us in Middletown. I hope that you had the time to take advantage of what our great community has to offer. We surely look forward to welcoming you back in the future. If there is anything else I can do; please feel free to contact me directly. All the best and safe travels.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent service, room and amenities. We wish there had been fresh air/ ability to open windows. Otherwise, we loved it.
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Alexis E. Front Office Manager em 9 de jan. de 2023
I just wanted to take a moment and thank you for all the kind words; I am so grateful that you enjoyed your stay with us in Middletown; and had the opportunity to utilize the amenities that our hotel has. We most certainly value the experiences our guests share with us. I sure hope that you were able to take advantage of what our great community has to offer. We look forward to welcoming you back in the future. All the best and safe travels.

10/10 - Excelente

Eileen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent location.
Excellent service. Super friendly service. Clean rooms with all the amenities and comfy bed and pillows. Highly recommend.
Hospedou-se por 2 diárias em dez. de 2022

10/10 - Excelente

Ronald

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great location for newport attractions
Hospedou-se por 3 diárias em nov.. de 2022