"There was nothing we didn't like about the Hotel. The whole hotel has had a massive upgrade / renovation and for the cost of the accommodation, it represents top value.
We ate at the restaurant , ( reluctantly ) after reading some less favorable reviews , and decided the reviewers, who had left those reviews must have woken up on the wrong side of the bed. The food was delicious. The staff were really friendly , helpful, and seemed to care. If they didn't care they made a very good job of...
"The only satisfactory feature was the restaurant à la carte food for dinner. The room was very poor for a Wyndham property. There was dirt and stains in the room walls, the cleanliness of the sheets was questionable, the bathroom walls were dirty, the tub caulking was poorly done and very grimy, the floor tile grout was dirty/stained around the tub, the bed creaked with the slightest movement, the provided glasses were covered in fingerprints, and the tea kettle had not been cleaned in some...
"The location is remote, peaceful and lovely. It's an old building and full of character with huge, comfortable rooms. All the staff were helpful. Breakfasts were a little limited, but adequate. We didn't enjoy the one dinner we had, but it was good value. Overall I'd recommend this hotel for its excellent value accommodation and location."
"Location was convenient for us but the room was noisy with music playing until after 11pm on both nights. Strange smell in the room and no reading lights or fridge."
"**Disappointing anniversary stay**
We booked Lanelay Hall over three months in advance for a special anniversary and were looking forward to the luxury boutique experience advertised. We had hoped that booking so far ahead would allow us to be allocated one of the more desirable rooms.
Unfortunately, we were allocated Clock Tower 1, an accessible Deluxe Room. Although the hotel has confirmed this was the Deluxe category we booked, the room itself was very disappointing. It felt clinical rather...
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