6/10 - Ok
susan s., Hanover
20 de jan. de 2026
The unit itself was great. It was well equipped. The facility itself was fine. It was elevator and valet parking that were extremely challenging. There are not enough working elevators for the amount of people. This unit is located on Hallandale beach not Hollywood. The towels situation was awful. They gave 4 bath towels and 1 hand towel and 1 facecloth for 4 adults and an infant. No dish towels were provided. We inquired about more and were told they were out. We waited over 30 minutes for an elevator and finally gave up and went to our room. The room was nicely decorated and well equipped but the floors really needed a good scrub. We knew the parking fees and resort fees in advanced but they charged 5 for every package delivered. They don’t deliver to the room. They also deactivate your wrist band at 9am so you can’t get back into the room. I feel bad for the owners because the units are nice but the management of the hotel are not up to par.
susan s.
Hospedou-se por 4 diárias em jan. de 2026