4/10 - Insatisfatória
Sajiv S.
16 de jan. de 2026
Pontos positivos: Limpeza
The view from this location was fantastic and the access to the beach was excellent. So why is this a 2 star? It is because the service was the worst I have ever experienced. The front desk is wonderful at check in. But after you sign the papers and get the keys, the excellent service ends. In my apartment, we had 3 beds and they only gave us 1 blanket for 3 beds. For the first night, we slept with a plain sheet and our coats over us as blankets. My wife went down to get extra blankets but was told by the security staff that the front desk had left and there was no one available to provide any service. I went down later and the security guard told me the same thing. When I complained, he blamed me for not looking up the reviews. He said that this is a pretty bad place and he gets complaints all the time. He said the management just doesn't care about people there. The attitude of everyone one there was really bad. The only one that had a good attitude was the bell boy who was working for tips! Several times, we went for an evening walk and noticed the front staff had left 45 minutes to 75 minutes before they were supposed to. Now, about the room, they had only 1 hand soap for 2 bathrooms. There is no kitchen towel, only 1 small roll of paper towels. There is very little additional supplies. Only 1 wine glass, 2 cutting knives. I could go on. Overall, the view is great, but the experience of staying there is soooo bad I would not stay here again. Worst place!
Sajiv S.
Hospedou-se por 5 diárias em jan. de 2026
