8/10 - Boa
Joao
2 de nov. de 2025
Pontos positivos: Limpeza e condições e instalações da propriedade
The hotel is new, and the rooms and facilities are in good condition. Breakfast is of good quality, and the breakfast staff were very attentive. However, overall interactions with the rest of the hotel staff were quite neutral, much like the experience as a whole.
We stayed in a room on the second floor of the main building, directly above the reception and entrance area. The doors have absolutely no sound insulation, so any noise from below can be easily heard in the room. Guests are required to sign a form outlining the hotel’s rules, which include a quiet period from 10 p.m. to 8 a.m. To our surprise, the music in the lobby speakers started playing every day at 7 a.m. I mean… what? I found that extremely disrespectful, as we were woken up by the music every morning.
At check-in, we chose the late check-out option, which was confirmed by the hotel manager. Still, on Sunday afternoon we were confronted with the accusation that we had exceeded the check-out time. Our room was also not cleaned on that same day, when we were supposed to have the late check-out.
In short, it’s a hotel with decent infrastructure but terrible sound insulation. It was definitely not worth the price. If you’re looking for a more comfortable and peaceful stay, you should look elsewhere.
Joao
Hospedou-se por 2 diárias em out. de 2025
