Pátio

Avaliações de Hotel Casa González

3 out of 5
Hotel Casa González
Rio Sena 69, Col. Cuauhtemoc, Mexico City, CDMX

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 192 de 322 avaliações" "
Nota 8 - Boa. 95 de 322 avaliações" "
Nota 6 - Ok. 19 de 322 avaliações" "
Nota 4 - Insatisfatória. 10 de 322 avaliações" "
Nota 2 - Terrível. 6 de 322 avaliações" "

9,2/10

Limpeza

9,2/10

Serviço e funcionários

8,6/10

Comodidades

8,6/10

Condições e instalações da propriedade

9,4/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Sergio

Pontos positivos: Limpeza e serviço e funcionários
Como anunciado, hote com caracteristica de residencia. Equipe simpatica, muito bem localizado. Instalaçôes simples, o quarto poderia ter um frigobar.
Hospedou-se por 3 diárias em nov.. de 2018
Resposta de Francisco em 23 de nov. de 2018
Obrigado por compartilhar sua opinião. Eu sinto muito que voçe não estuvo feliz e que nos deu uma classificação tão baixa.

10/10 - Excelente

Naiara

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Melhor custo benefício
Estadia maravilhosa! Staff atencioso, nos fazem sentir em casa. Localização perfeita, próximo ao Paseio de la Republica. Quarto espaçoso e super limpo. Excelente custo beneficio.
Resposta de General Manager em 27 de dez. de 2016
Muito obrigado pela sua amável revisão

8/10 - Boa

Vera Lúcia, Sao Paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo custo-benefício
Hotel simples, mas muito aconchegante com um jardim bem agradável. Ótima localização, próximo a uma estação de metro e de várias atrações da cidade. Um problema são os quartos que ficam localizados na entrada da casa, quando as pessoas chegam acabam fazendo muito barulho.
Resposta de General Manager em 10 de nov. de 2016
Obrigado pela sua opinião Peço desculpas pelo fato de que você tinha ruído no seu quarto.

10/10 - Excelente

SERGIO S N, Brasília

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente!
Pousada excelente, com ótima localização, staff atencioso e paciente, infraestrutura simples e aconchegante, desayuno delicioso e tipicamente mexicano.
Resposta de german em 22 de ago. de 2015
obrigado pelo sue comentario, è sempre um prazer recivirle em sua casa... Casa Gonzalez

10/10 - Excelente

NELDA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the garden spaces, loved the area, very clean. Did not like the door to the restroom, it opens into the restroom, and there was not enough space in there.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Jorge em 27 de mar. de 2024
We're delighted to hear that the beauty of our garden spaces and the cleanliness of our hotel have met your expectations and contributed to your 5-star experience with us at Hotel Casa Gonzalez.Your feedback regarding the restroom door is greatly appreciated. We are constantly looking for ways to improve our guest experience and your input is invaluable. Please know that we have plans to remodel the restroom you menton next week.Should you return, which we hope you do, you'll be welcomed back to an environment that's even more attentive to your needs. Until then, if there's anything more, we can do for you, please don't hesitate to reach out.

10/10 - Excelente

Fredda

Hospedou-se por 5 diárias em mar. de 2024
Resposta de Francisco em 8 de abr. de 2024
Thank you for the top rating on Expedia! We're thrilled to see that you had a five-star experience at Hotel Casa Gonzalez. Your succinct review speaks volumes and we're truly grateful for guests like you who appreciate our dedication to service excellence.We would be delighted to welcome you back on your next visit; perhaps you’ll have a chance to share more about what made your stay special. Wishing you safe travels until then!

10/10 - Excelente

Mary

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lovely hotel and property
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Francisco em 19 de mar. de 2024
We are thrilled to hear that you enjoyed your time at Hotel Casa Gonzalez! Thank you for taking a moment to share your experience. It's wonderful to know that our property met your expectations.We look forward to the opportunity to welcome you back to our hotel in the future.

10/10 - Excelente

Maike

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jorge em 2 de abr. de 2024
Thank you for the fantastic rating on Expedia! We're thrilled to see that you enjoyed your time with us. Although words are not necessary when the score speaks volumes, we would love to hear more about what aspects of your stay at Hotel Casa Gonzalez made it a five-star experience for you. Your feedback not only supports our team but also helps guide future guests looking for a memorable stay in our enchanting city.We hope to welcome you back soon for another exceptional visit. Should you have any suggestions or wish to share more about your stay, please don't hesitate to get in touch.

10/10 - Excelente

Wilfred

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful staff! An oasis in a very busy city!' Great breakfasts , wonderful clientele to chat with
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Jorge em 5 de mar. de 2024
Thank you for your glowing review and for giving us a perfect score! We're elated to hear that you found Hotel Casa Gonzalez to be an oasis in the hustle and bustle of the city. Our staff will be thrilled to know that their efforts to create a welcoming and friendly environment have not gone unnoticed.We're also delighted that you enjoyed our breakfast offerings and had pleasant interactions with our other guests. The sense of community we foster among our clientele is something we take great pride in.Your praise is a wonderful affirmation for us and we look forward to the opportunity of hosting you again in the future.

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Jorge em 27 de fev. de 2024
Thank you for choosing Hotel Casa Gonzalez for your stay and for your perfect rating on Expedia. We're so pleased to hear that you had a great stay with us!It was our pleasure to host you and we sincerely hope that every aspect of your time at our hotel was memorable. We would be delighted to welcome you back on your next trip and ensure another wonderful experience.

10/10 - Excelente

Stefan

Hospedou-se por 4 diárias em fev. de 2024
Resposta de Jorge em 20 de mar. de 2024
What a joy to receive your top-notch rating on Expedia! It brings us immense pleasure to see that your stay at Hotel Casa Gonzalez met your expectations in every way.As we strive to create a special experience for each of our guests, your affirmation is incredibly motivating. Perhaps you found a favorite spot in our garden or enjoyed the local cuisine recommendations from our staff. Whatever the highlight, we're glad you chose to stay with us.We’re looking forward to the pleasure of hosting you again. Should your travels bring you back to our neighborhood, we hope you'll consider Casa Gonzalez your home away from home.

10/10 - Excelente

Georgina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent place to stay in Mex City, extremely clean, great service.
Resposta de Jorge em 27 de fev. de 2024
Thank you for sharing such a glowing review following your stay with us at Hotel Casa Gonzalez. We are thrilled to know that you found our hotel to be an excellent place to stay in Mexico City and that our commitment to cleanliness and service met your expectations.We strive to provide our guests with an outstanding experience, and it's heartening to receive such positive feedback. We look forward to the opportunity to welcome you back in the near future for another great stay.

10/10 - Excelente

Lucille

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
La cour est magnifique, lit très confortable, grande chambre,
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Francisco em 25 de fev. de 2024
Nous sommes infiniment reconnaissants pour votre évaluation et vos gentils mots sur Expedia. Savoir que vous avez trouvé la cour de l'hôtel magnifique et votre chambre grande et confortable nous remplit de joie. Nous nous efforçons toujours d'offrir des espaces qui allient confort et beauté, pour que chaque séjour soit une expérience mémorable.Nous espérons avoir le plaisir de vous accueillir à nouveau a l Hotel Casa Gonzalez pour une autre expérience exceptionnelle.

10/10 - Excelente

Ken

Hospedou-se por 3 diárias em fev. de 2024
Resposta de Jorge em 20 de mar. de 2024
We're delighted to see the perfect score you've shared with us on Expedia! While words may not have accompanied your rating, the gesture speaks volumes, and we're truly grateful for your high praise.Your satisfaction is our greatest reward, and we hope you left Hotel Casa Gonzalez with lasting memories.We eagerly await the opportunity to welcome you back; until then, we wish you safe travels and joyful experiences wherever you go.

10/10 - Excelente

John

Hospedou-se por 1 diária em fev. de 2024
Resposta de Jorge em 20 de mar. de 2024
We're absolutely thrilled to see your 5-star rating on Expedia! Thank you for taking the time to share your satisfaction with our hotel. Every guest's feedback is a brushstroke in the portrait of our hotel's story, and yours adds a lovely hue.We'd be over the moon if you decide to visit us again. Remember, the vibrant streets of our neighborhood and the tranquil comfort of Hotel Casa Gonzalez will be here, waiting for your return.Until then, we wish you all the best on your travels!

10/10 - Excelente

José Carlos

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Muy acogedor
Hospedou-se por 1 diária em fev. de 2024
Resposta de Francisco López em 6 de fev. de 2024
Nos llena de alegría recibir su calificación perfecta y leer que encontró nuestro hotel "muy acogedor". Es un placer saber que ha disfrutado de la calidez que nos esforzamos por brindar en Casa González. Esperamos que haya tenido la oportunidad de explorar las atracciones cercanas y que nuestro personal haya contribuido a una experiencia inolvidable.¡Esperamos tener el gusto de recibirle nuevamente pronto!

10/10 - Excelente

Ernesto

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Excelente localización
Buen lugar, con buenas instalaciones. Cerca del hotel quedan muchas tiendas y restaurantes por lo cual es facil caminar por el area.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Francisco López em 2 de fev. de 2024
¡Nos complace enormemente recibir una puntuación perfecta de su parte! Nos llena de orgullo saber que encontró nuestras instalaciones a la altura de sus expectativas y que la ubicación del Hotel Casa González contribuyó a una experiencia sin contratiempos durante su estancia, permitiéndole explorar cómodamente las tiendas y restaurantes cercanos.Nuestro equipo se esfuerza día a día por mantener un ambiente acogedor y práctico para que nuestros huéspedes puedan tanto disfrutar de las comodidades del hotel como del vibrante entorno que nos rodea.Esperamos tener el placer de recibirlo nuevamente en su próxima visita a la ciudad. Será un honor volver a ser su elección y asegurarnos de que cada estancia sea memorable.

10/10 - Excelente

sofia

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Francisco em 13 de jan. de 2024
¡Nos sentimos inmensamente agradecidos por otorgarnos la perfecta calificación de 10 de 10 en Hotels.com! Es un honor saber que su estancia en Hotel Casa González superó sus expectativas. Trabajamos con pasión para ofrecer a nuestros huéspedes una experiencia inolvidable, y comentarios como el suyo nos llenan de orgullo y motivación.Esperamos tener el placer de recibirle de nuevo muy pronto. ¡Gracias por elegirnos y por compartir su experiencia!

8/10 - Boa

William

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's a nice quiet "Mexican"hotel in an area away from the Centro, but close to the Bosque and Museum of Anthropology. Very comfortable bed. Lots of great restaurants in the area and Metro station is a short walk away. Uber is great and very reasonable and convenient. Staff are very helpful and pleasant to deal with. We enjoyed our stay.
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Francisco em 11 de jan. de 2024
Thank you for taking the time to share your experience at Hotel Casa Gonzalez. We're delighted to hear that you appreciated the peaceful ambiance of our "Mexican" hotel and its convenient location near the Parque de Chapultepec and Museum of Anthropology. It's wonderful to know that our comfortable beds contributed to your enjoyable stay.We are also glad that the surrounding dining options and the accessibility of the Metro station added to the convenience of your visit, and that the availability of Uber services met your expectations for easy transportation.Our staff will be especially pleased to learn that their efforts to be helpful and pleasant made a positive impact on your stay. We're committed to providing a friendly and welcoming environment, and it's heartening to hear we succeeded with you.Thank you for choosing Hotel Casa Gonzalez. We enjoyed hosting you and look forward to welcoming you back for another pleasant stay in the future.

10/10 - Excelente

Debra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It is always a pleasure to stay at Hotel Casa Gonzalez. The staff, gardens, rooms, and location are wonderful. Whenever I am in Mexico City, I stay here; I don't even consider other hotels.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Jorge em 10 de jan. de 2024
Thank you for sharing your wonderful experience at Hotel Casa Gonzalez with the Expedia community. We are truly honored to be your hotel of choice when visiting Mexico City. Our team is delighted to hear that you enjoy our gardens, rooms, and location every time you stay with us. Your loyalty and your decision to not consider other hotels is the highest compliment we could receive. We look forward to welcoming you back soon and hope to continue making your stay memorable each and every time.

10/10 - Excelente

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We've been staying at the CG over many years, and the welcome is always warm and the check-in easy. When you enter this special place, you feel you've escaped from the hustle and bustle of the big city. The garden is lovely. The restaurant is pleasant with delicious options for breakfast. The price of the rooms is moderate, and the location, just a few blocks from the Angel de la Independencia is excellent.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Jorge em 10 de jan. de 2024
It is truly heartwarming to hear from our long-time guests, and we can't thank you enough for your continuous loyalty to Hotel Casa Gonzalez. Your kind words about the warmth of our welcome, the ease of check-in, and the tranquility of our garden are much appreciated.We are delighted to know that our restaurant has consistently provided you with delicious breakfast options and that our location continues to add convenience and value to your stay in Mexico City, especially with the iconic Angel de la Independencia just a short walk away.Thank you for taking the time to share your experience on Expedia. Your feedback is invaluable to us and has been shared with our staff, who are equally pleased to contribute to your enjoyable stays.We look forward to many more years of serving you and hope that each visit to CG remains a peaceful retreat from the bustling city life.

10/10 - Excelente

Jose

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We sought a quiet and safe space in our visit to the city, and this hotel was the perfect refuge from the bustling city life. The space exudes a calmness and echoes traditional life in little towns in the countryside. The service was impeccable, the staff was warm and professional, and the location was perfectly situated to iconic attractions and various dining options.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Francisco em 5 de dez. de 2023
Thank you for your wonderful review and for choosing Hotel Casa Gonzalez for your city retreat. We are delighted to know that our hotel provided the quiet and safe haven you were looking for, and that the ambiance resonated with the tranquility of the countryside for you.Hearing that you found our service impeccable and our staff warm and professional is truly heartening; it’s what we strive for every day. We're also glad that the location served you well in exploring the iconic attractions and enjoying the variety of dining options nearby.We're grateful for your appreciation and look forward to offering you the same warmth and calm on your next visit.

10/10 - Excelente

Linda

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is an excellent small hotel with pretty gardens to relax in and a friendly staff who will go out of their way to answer questions and provide help. Breakfast in the appealing dining room is copious, with a broad variety of choices. The dining room is also open for dinner, an attractive option after a day of sightseeing. The only drawback is its distance from the center of town--an hour by cab or Uber in heavy traffic. Despite that, I'd go there again in a heartbeat/
Hospedou-se por 6 diárias em nov.. de 2023
Resposta de Francisco em 12 de nov. de 2023
Thank you for choosing Hotel Casa Gonzalez and for sharing your wonderful experience with us on Expedia. We are delighted to hear that you enjoyed our beautiful gardens, the friendly service of our staff, and the delicious options available for breakfast and dinner in our dining room. Your kind words truly mean a lot to us.We understand your concern regarding the distance from the city center. While we are just over a mile away from downtown, we agree that traffic can sometimes be a challenge. For future visits, we recommend exploring the convenience of the nearby Metrobus stops, or the underground, which offer a great alternative to navigate through the city and avoid traffic congestion.It's heartening to know that despite the distance, you would choose to stay with us again. We look forward to welcoming you back to Hotel Casa Gonzalez, your serene oasis in the bustling heart of Mexico City.

10/10 - Excelente

Jorge P

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
La atención fue muy buena, solamente la cama estaba muy aguada (suave) y el piso de la habitación se movía mucho al ser de madera
Hospedou-se por 4 diárias em out. de 2023
Resposta de Francisco em 2 de nov. de 2023
¡Muchas gracias por su calificación de 10 sobre 10 en Hoteles.com! Nos alegra saber que disfrutó de la atención brindada por nuestro equipo en Hotel Casa González. Trabajamos arduamente para ofrecer un servicio amable y cálido que haga sentir a nuestros huéspedes como en casa.Agradecemos sus comentarios, ya que nos ayudan a identificar áreas de mejora para brindar una experiencia aún mejor a nuestros huéspedes.Esperamos tener el placer de recibirlo nuevamente en Hotel Casa González en su próxima visita a la Ciudad de México.

10/10 - Excelente

Daniel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property, will stay there again
Hospedou-se por 3 diárias em out. de 2023
Resposta de Francisco em 1 de nov. de 2023
Thank you for your positive review on Expedia! We are thrilled to hear that you had a great experience at **Hotel Casa Gonzalez** and that you would choose to stay with us again. Our team works hard to provide a welcoming and comfortable environment for all our guests, and we are delighted to know that we met your expectations. We strive to create a home away from home for our guests, and it is always rewarding to hear when we have succeeded. We look forward to welcoming you back on your next visit and providing you with another exceptional stay. Safe travels and see you soon!

8/10 - Boa

catalina

Hospedou-se por 1 diária em out. de 2023
Resposta de Francisco em 24 de out. de 2023
Gracias por tomarse el tiempo de calificar a Hotel Casa González con 4 estrellas en Expedia. Nos alegra saber que tuvo una experiencia positiva durante su estancia con nosotros. En Hotel Casa González, nos esforzamos por ofrecer un servicio amigable y valores que resalten la esencia de hospitalidad. Aunque no nos dejó un comentario detallado, valoramos enormemente su puntuación y siempre buscamos maneras de mejorar y superar las expectativas de nuestros huéspedes. ¡Esperamos verle de nuevo pronto y seguir siendo su elección cuando visite la Ciudad de México!

10/10 - Excelente

Norma

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a great hotel with a very cozy vibe. The rooms are spacious and clean. Close to public transportation and tons of options for food. The staff is friendly and the location is perfect! We will definitely stay here again!
Resposta de Francisco em 10 de set. de 2023
We are filled with joy to know that your experience at Hotel Casa González was exceptional and that you rated us 5 out of 5. We deeply appreciate your kind words about the comfort and cleanliness of our rooms, the strategic location close to transportation and dining options, and the warmth of our staff. At Hotel Casa González, we strive to provide excellent service and create an environment that feels like a "home away from home". We are proud to know that we achieved this goal during your stay.We are pleased that you enjoyed the proximity to the main tourist attractions and the authentic Mexican hospitality that we strive to offer to each of our guests. Our commitment is always to highlight and promote the kindness and positive values of our hotel, and your comments motivate us to continue improving day by day.

8/10 - Boa

Angel

Pontos positivos: Condições e instalações da propriedade
Todo bien
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Francisco em 3 de set. de 2023
¡Gracias por tomarse el tiempo de compartir su experiencia en Expedia! Nos alegra saber que todo estuvo bien durante su estancia en el Hotel Casa González. Siempre trabajamos para ofrecer el mejor servicio y nos gustaría saber cómo podemos lograr esas 5 estrellas en su próxima visita. ¡Esperamos tener el placer de recibirle nuevamente pronto!

8/10 - Boa

Alice

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Es buena la atención en general, solo el restaurante no me gusto lo q pedí. Sería bueno mejorar.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Francisco em 26 de ago. de 2023
Le agradecemos por tomarse el tiempo de compartir su experiencia en el Hotel Casa Gonzalez. Nos alegra saber que encontró nuestra atención al cliente satisfactoria. Lamentamos que no fue de su agrado lo que ordenó y que no nos dijo en el memento para prepararle algo que si le gustar.Valoramos mucho su reseña. Nuestro objetivo es brindar una experiencia completa y de calidad a todos nuestros huéspedes. Esperamos tener la oportunidad de recibirle nuevamente y poder proporcionar una mejor experiencia.

10/10 - Excelente

David

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
muy conveniente para los tramites de VISA americana
Hospedou-se por 1 diária em jul. de 2023
Resposta de Francisco em 11 de ago. de 2023
¡Gracias por su excelente calificación de 5 estrellas! Nos alegra saber que el Hotel Casa Gonzalez fue conveniente para sus trámites de VISA americana. Nuestra ubicación estratégica en el corazón de la Ciudad de México, cerca del Paseo de la Reforma, busca facilitar las actividades de nuestros huéspedes. Nos enorgullece que haya sentido la calidez y comodidad de nuestras habitaciones, diseñadas para que se sienta como en casa. Esperamos tener el placer de recibirlo nuevamente en su próxima visita.

10/10 - Excelente

Nicholas

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Francisco em 25 de jul. de 2023
Thank you for taking the time to rate Hotel Casa Gonzalez with a perfect score of 5 out of 5. Even though you didn't leave a written review, your high rating speaks volumes to us.We are truly delighted to know that you had a wonderful experience during your stay. Our team is dedicated to ensuring that our guests have a memorable and comfortable stay, and it's heartening to see that we met your expectations.We hope to have the pleasure of welcoming you back to Hotel Casa Gonzalez in the near future. Your satisfaction is our greatest reward and motivation to continue providing exceptional service.

10/10 - Excelente

Concepcion

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Unexpected treasure!
Great location with wonderful staff. Hotel was very clean. Highly recommend this hotel.
Hospedou-se por 5 diárias em jun. de 2023
Resposta de Francisco em 8 de jul. de 2023
Thank you so much for your glowing review and for awarding us a perfect score of ten out of ten stars. We are thrilled to hear that you found Hotel Casa Gonzalez to be an "unexpected treasure"!We are delighted to know that our location met your needs and that our staff made a positive impression on you. We take pride in our team's dedication to providing excellent service. Your comments about the cleanliness of our hotel are also greatly appreciated, as we strive to maintain a high standard of cleanliness for all our guests.Your recommendation means a lot to us. It is the highest compliment we can receive, and it motivates us to continue improving and delivering a top-notch experience for all our guests.We look forward to welcoming you back to Hotel Casa Gonzalez on your next visit.

10/10 - Excelente

Cheryl

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I’ve been staying at Casa González for decades, whenever I was traveling to Mexico for pleasure. It just keeps getting better, and this trip was no exception!
Hospedou-se por 6 diárias em jun. de 2023
Resposta de Jorge em 7 de jul. de 2023
Thank you so much for your wonderful review and for awarding us a five-star rating. We are delighted to have you stay with us over so many years. It is heartwarming to know that you feel the hotel keeps getting better. Your continued patronage is deeply valued. We look forward to welcoming you back to Hotel Casa Gonzalez for many more years to come.

10/10 - Excelente

Philip

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I really enjoyed my stay at Casa González. The room was comfy and clean, the courtyard was green and inviting, and the staff was friendly and helpful. I especially appreciate that the hotel wants to minimize plastic trash. (They gladly refilled my 20L water container.) It's close to a lively section of the city but far enough away that it's quiet at night. There's a couple of good bakeries nearby, too (Pan Tastica and Trigali). I wish it was closer to a subway station but Insurgentes is not too far away, even with luggage.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de Francisco em 22 de jun. de 2023
Thank you so much for your kind review and for giving us the highest rating. We are delighted to hear that you enjoyed your stay at Hotel Casa Gonzalez.We are pleased to know that you found our rooms comfortable and clean, and that our green and inviting courtyard added to your experience. Our staff strives to be friendly and helpful, so it's wonderful to hear that you appreciated their efforts. I also want to note that we have a recycling program for plastics, glass, metal, and paper. We are committed to minimizing plastic waste, and we're glad that you noticed and appreciated this aspect of our service. We're always happy to help our guests in any way we can, including refilling large water containers.We're glad that you enjoyed our location, close to a lively part of the city yet quiet at night. We're also pleased to hear that you found some good bakeries nearby. We understand your wish for a closer subway station, and we're glad that you found Insurgentes manageable, even with luggage.We hope to have the pleasure of welcoming you back to Hotel Casa Gonzalez in the future.

8/10 - Boa

DIEGO ALEJANDRO

Hospedou-se por 1 diária em jun. de 2023
Resposta de Francisco em 22 de jun. de 2023
Le agradecemos sinceramente por tomarse el tiempo para calificarnos en Hotels. Nos complace saber que su experiencia en el Hotel Casa Gonzalez fue en su mayoría positiva, reflejada en la calificación de 8 sobre 10 que nos otorgó.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el Hotel Casa Gonzalez y proporcionarle una experiencia aún mejor.

10/10 - Excelente

Armando

Hospedou-se por 1 diária em mai. de 2023
Resposta de Francisco em 22 de jun. de 2023
Queremos expresar nuestro más sincero agradecimiento por haber elegido Hotel Casa Gonzalez para su estancia y por otorgarnos la máxima puntuación en Expedia.Nos llena de alegría saber que su experiencia con nosotros fue satisfactoria, aunque no haya dejado una reseña detallada. Su calificación de cinco estrellas nos indica que cumplimos con nuestras metas de proporcionar un servicio excepcional, un ambiente cómodo y una experiencia memorable.Esperamos tener el placer de darle la bienvenida nuevamente en el Hotel Casa Gonzalez en su próxima visita. Su satisfacción es nuestra mayor recompensa y motivación para seguir mejorando cada día.

8/10 - Boa

Laura, Honolulu

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Had a great stay here, would definitely come back. A few critiques, like the wooden floor slats came off the ground in a couple of places, and the shower water pressure wasn’t as strong as it might be, but overall a very pleasant experience. ¡Gracias!
Hospedou-se por 7 diárias em abr. de 2023
Resposta de Francisco em 9 de mai. de 2023
Thank you for your stay at Hotel Casa Gonzalez! We're thrilled to hear that you had a great experience overall and that you're considering coming back. We appreciate your feedback about the wooden floor slats and the shower water pressure, and we'll look into it. We hope to welcome you back soon!

8/10 - Boa

Brian

Hospedou-se por 5 diárias em abr. de 2023
Resposta de Francisco em 22 de mai. de 2023
Thank you for taking the time to leave a review of Hotel Casa Gonzalez. We appreciate your feedback and are glad your overall experience with us was positive. We strive to provide the best possible service to all our customers, and your feedback helps us in our continuous efforts to improve.We look forward to serving you even better in the future.

10/10 - Excelente

Benjamin, new york

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quaint is the best descriptive. Initial room a little small, but the team switched us to another larger room with no fuss at all. Very accommodating and kind staff.
Hospedou-se por 7 diárias em abr. de 2023
Resposta de Francisco em 30 de abr. de 2023
Thank you so much for your lovely review! We're glad you found Hotel Casa Gonzalez quaint, and our staff was accommodating. Hope you had a fantastic stay overall. Come back and see us again soon!

10/10 - Excelente

Maria

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 5 diárias em abr. de 2023
Resposta de Francisco em 30 de abr. de 2023
¡Muchas gracias por tu increíble reseña! ¡Nos alegra que hayas disfrutado de tu estancia en Hotel Casa Gonzalez! Obtener una calificación perfecta de diez sobre diez nos hace sentir como estrellas de cine. Estamos encantados de haber hecho de tu estadía una experiencia memorable. ¡Esperamos verte nuevamente pronto para seguir brindándote momentos inolvidables en nuestro hotel! ¡Saludos y gracias nuevamente por tu apoyo!

10/10 - Excelente

Marie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved the ambience, lovely courtyards, peacefulness and breakfasts.
Hospedou-se por 5 diárias em abr. de 2023
Resposta de Francisco em 10 de abr. de 2023
Thank you for taking the time to share your wonderful experience at Hotel Casa Gonzalez. I am thrilled you loved the ambiance, lovely courtyards, peaceful atmosphere, and delicious breakfasts.At Hotel Casa Gonzalez, we pride ourselves on providing a unique and serene environment for our guests to relax and unwind. Our team works diligently to maintain beautiful surroundings and a warm and welcoming atmosphere. We are pleased that we successfully created a memorable experience for you.Your kind words are appreciated and will be shared with our dedicated staff, who always strive to provide the best possible service. We hope to welcome you back to Hotel Casa Gonzalez in the near future for another enjoyable stay.

10/10 - Excelente

ANGELA

Pontos positivos: Limpeza e serviço e funcionários
Casa Gonzalez is an oasis in busy Mexico City! The decor and furnishings reflect its 100 year history. The staff is friendly and accommodating. The location close to the U.S. Embassy and Angel of Independence monument means you are never more than 15 minutes by Uber to all the important sights. The on-site restaurant offers homey service with both delicious Mexican and American options. The patios are beautiful with numerous tranquil sitting areas. We were pleased with the generosity that we could remain on the property after checkout until our departure. We will definitely return to this charming hotel!
Hospedou-se por 1 diária em abr. de 2023
Resposta de Francisco em 8 de abr. de 2023
Thank you so much for taking the time to share your experience at Hotel Casa Gonzalez. We are thrilled to hear that you found our hotel to be an oasis in the bustling heart of Mexico City. The original house was built in 1920 and started as a guest house in 1930.We truly appreciate your kind words and are excited to welcome you back to Hotel Casa Gonzalez in the near future. Thank you again for staying with us and sharing your experience.

10/10 - Excelente

Frank

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It is a very warm and welcoming place.
Hospedou-se por 2 diárias em mar. de 2023
Resposta de Francisco em 14 de mar. de 2023
Thank you for taking the time to review Hotel Casa Gonzalez. We're thrilled to hear that you found our hotel to be a warm and welcoming place. Our team takes great pride in creating an environment that feels like home away from home, and it's wonderful to hear that we achieved that during your stay. We hope to have the opportunity to welcome you back to Hotel Casa Gonzalez in the future.

10/10 - Excelente

Allan

Hospedou-se por 4 diárias em fev. de 2023
Resposta de Francisco em 3 de abr. de 2023
Thank you.

10/10 - Excelente

Frank

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The friendlyatmosphere at Casa Gonzalez Mae you want to go back
Hospedou-se por 2 diárias em mar. de 2023
Resposta de Francisco em 7 de mar. de 2023
Thank you for taking the time to share your experience at Casa Gonzalez. We are thrilled to hear that you enjoyed the friendly atmosphere we strive to provide and that it made you want to return.Our team takes great pride in providing exceptional hospitality and ensuring our guests feel welcomed and at home during their stay. We are delighted to hear that our efforts have not gone unnoticed.We appreciate your kind words and hope to have the pleasure of welcoming you back to Casa Gonzalez soon.

10/10 - Excelente

Kristine

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were helpful and the multiple courtyards are lovely. We appreciated the laundry service after over a week of travel. Our room was a nice size, very clean and had everything we needed.
Hospedou-se por 4 diárias em fev. de 2023
Resposta de Francisco em 1 de mar. de 2023
Thank you for staying at Hotel Casa Gonzalez and taking the time to share your feedback. We are thrilled to hear that you had an enjoyable experience and that you found our staff helpful. We take pride in our team's commitment to providing exceptional service.We're also delighted that you enjoyed our multiple courtyards and that our laundry service met your expectations and made your travels more comfortable. We understand the importance of clean and fresh clothing while on the road, and we're glad we were able to assist you with that.It's great to know your room was spacious, clean, and equipped with everything you needed. We strive to provide our guests with comfortable and convenient accommodations, and we're glad we succeeded in your case.Thank you again for your kind words, and we hope to welcome you back to our hotel again soon.

10/10 - Excelente

Frankie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great, homey, and comfortable hotel! I have visited Mexico City many times and typically stay at another hotel in the same area. I decided to try Hotel Casa González this time and very much enjoyed my two nights there. Plan to stay there again. For those travelers who are sensitive to outside noise in the evenings, ask the front desk to assign a room that is NOT next to Calle Rio Lerma. You will hear the noise from the two nearby restaurants until about 12 am.
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Francisco em 26 de fev. de 2023
Thank you for staying at Hotel Casa González during your recent visit to Mexico City. We appreciate your very kind review.Regarding the noise you mentioned, we apologize for any inconvenience caused. We do our best to ensure our guests have a peaceful and comfortable stay, and we will consider your feedback. For future reference, please do not hesitate to inform our front desk staff if you have any preferences or concerns regarding your room location. We will do our best to accommodate your requests.Thank you again for your review, and we look forward to welcoming you back to Hotel Casa González soon.

10/10 - Excelente

gaston

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ce petit hôtel est super sympathique avec un jardin où il fait bon flâner. C'est confortable et super bien situé. Le personnel toujours prêt à réponde à nos besoins. A recommander fortement
Hospedou-se por 5 diárias em fev. de 2023
Resposta de Francisco Lopez em 16 de fev. de 2023
Je vous remercie sincèrement d'avoir pris le temps de partager votre expérience à notre petit hôtel. Je suis ravi de constater que vous avez apprécié votre séjour, notamment le jardin et notre emplacement privilégié.Nous sommes très reconnaissants de votre recommandation, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain voyage.

10/10 - Excelente

Robyn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff, homey environment, comfortable bed and good neighbourhood. Lots of interesting restaurants in walking distance.
Hospedou-se por 1 diária em fev. de 2023
Resposta de Francisco Lopez em 16 de fev. de 2023
Thank you for taking the time to share your recent experience at our hotel. We are thrilled to hear that you enjoyed your stay with us, and that you found our staff to be friendly. We take great pride in providing a homey and comfortable environment for all of our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future.

8/10 - Boa

Nick

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Casa Gonzalez is a homey friendly hotel frequented by people who have used it for years or by budget minded travellers. It is in a very convenient area close to the Reforma , restaurants and transport. Recommended..
Resposta de Francisco em 12 de jan. de 2023
Thank you for staying with us once more and for your kind review. I suggest that for your next visit, you stay in one of our larger rooms.