Hotéis em Merstone, ENG

" Lovely breakfast freshly cooked, plenty of parking, spotless room very friendly staff. If we have to go to that area again we would definitely go there if available"

"Staff were friendly and welcoming on arrival and lovely to speak to throughout our short stay. The hotel is immaculately kept and tastefully furnished. Our room was spacious (family room with a queen bed and bunk beds for our 2 children was a dream for them) and had great amenities. Bathroom was clean and basic toiletries were supplied along with shaving and dental kits. Enjoyed our short stay and would highly recommned."

"Great hotel. Amazing bed."

"Beautiful property, polite staff. The facilities deserve attention and investment. The coffee is bureaucratic, artisanal, and slow. I paid in advance and any time i enjoyed!"

"Parking very easy. Staff very friendly and helpful. Room OK and clean."

"Was ok, would stay again :-)"

"Beautiful location. A great base to spend a nice IOW holiday"

"The swimming pool and spa were closed for refurbishment. This was not communicated until 2 hours before my arrival."

"Such a lovely place. Great attention to detail and exceptionally friendly. Highly recommend."

"Great stay as always, friendly staff and great breakfast too!"

"We had a lovely stay at the chequers Inn, Rookley. The staff were great, couldn't do enough for us."

"It is clean but there was a big spider crawling on the bed frame. Asked the receptionist for help they came but they did’t caught it as one of them was more scared than the spider. You can clearly hear the sound of closing door of nearby rooms. So you can wake up with the loud banging noise."

"Xxx"

"The restaurant staff was very friendly but reception was more like “This is it, take it or leave it”… We asked support for our son to have a quick shower as he felt unwell under the sun, just 5 minutes after we checked out ( at a time earlier than 11 am check out time) they showed no empathy The second bed was extremely uncomfortable. "

"The property was ok but some of the staff were clueless when ordering food and drinks. Ordered a steak received barbecue ribs......really!!!! Many occasions my wife Ordered a drink to get something completely different. Really nice people but need some serious training."

"The Beach house is wonderful. We love staying there and can't fault it really. The staff were so friendly, kind and helpful. Brenda particularly was just lovely. My experience of booking with Expedia however was not great. The Beach House had no record of my booking."

"Room was clean and tidy, bathroom was spacious (in previous occasions I've been assigned smaller bathrooms in which it was difficult to get in/out of the bath). Very quiet room even though it's next to the main road. I'd like it more if they provided the usual hotel amenities in the room (e.g. a bath cap). Breakfast is quite nice, a continental and full English buffet. Overall, I like the place."

"I think it should be made clear from the time of booking that it self check in and that there are no lifts in the building"