Welcome to our apartment at West Side Place, Tower 1, Melbourne – the epitome of modern urban living. This stunning residence offers the perfect blend of luxury, convenience, and breathtaking city views. Step out onto the expansive private balcony and immerse yourself in the stunning vistas of Melbourne's iconic skyline. With various amenities and convenient parking, you'll definitely enjoy and feel at home!
Located at West Side Place Tower 1, Apartment Level 8, this apartment features a large private balcony, 2 bedrooms with queen-sized beds, 1 bathroom, a living room with a sofa bed, Smart TV, WiFi, and a fully equipped kitchen. It also includes a washing machine and dryer, fresh linens, towels, and basic amenities such as hand soap, body wash, shampoo, and coffee pods.
For stays of 28 nights or more, mid-stay cleaning may be required and will be at the guest’s expense.
[NOTE: during mid stay cleanings, it's "only cleaning", no linens/towels change or refills. Mid stay cleanings are required to check the property's condition as well. This may be done atleast 2 times depending on the length of stay.]
Guests have access to the pool, steam room or sauna and gym.
Please note that access to the building amenities (pool, gym, and lounge) requires completing a short amenities induction with building management.
Inductions are only available Monday to Friday, 10:00 a.m. – 4:00 p.m.
Unfortunately, no weekend inductions are allowed.
If your stay falls on a weekend, you may not be able to access the amenities unless induction is completed beforehand. Kindly inform us in advance (a day before) so we can do it on your behalf.
Parking available for 1 car, with a height clearance of 2.10m. For extra vehicles, there are street parking or paid parking options available near the property. Guests can search online using the property address for availability.
Note: The parking space assigned to us by the building management is located in the basement. Please be advised that the route going there can be a bit complicated.
We kindly ask you to carefully check the parking photos along with the PDF Manual that we will send, as they provide a more detailed and guided reference to help you navigate smoothly.
We can offer early check-in (from 2 pm) and late check-out (until 12 pm), with charge and subject to availability. Please contact us at least 24 hours (1 day) before your check-in or check-out date to confirm availability. If another guest has already requested an early check-in or late check-out, we operate on a first-come, first-served basis. Additionally, we need to consider the cleaning time between guests, so we may not be able to accommodate requests made on short notice.
Important: Please be aware that some guests may experience issues with accessing Level 8 using the key fob. This just means it needs induction as per the mention instructions above.
For any assistance during your stay, please reach out to us directly through the app or the phone number provided upon booking confirmation. We respond promptly from 8am to 11pm Melbourne time.
To avoid removal of access to the amenities, kindly refrain from contacting building staff, as our operations are independent of the building management.
Important things to note:
*Please note that access to the building amenities (pool, gym, and lounge) requires completing a short amenities induction with building management.
Inductions are only available Monday to Friday, 10:00 a.m. – 4:00 p.m. — no weekend inductions are allowed.
If your booking falls on a weekend, please send us a reminder before your stay so our staff can arrange to complete the induction on your behalf in advance.
1. Keys will be collected and returned at a nearby convenience store. We only provide one standard set of keys. If you need a second set, please let us know at least 24 hours before your arrival so we can arrange it. A second set (apartment key and key fob) can be provided depending on availability, and a fee will apply to cover the ad-hoc arrangement of our staff.
2. Please note that the sofa bed is only prepared for bookings with more than 4 guests (5–6 guests), as the extra linens and setup fee are already included in the guest extras.
For bookings of 4 guests or fewer who still require the sofa bed, kindly send us a message for more details and applicable fees.
Our apartment has 2 bedrooms, each with one bed that can accommodate up to 2 guests per room (maximum of 4 guests using the main beds). If your group has mixed genders or guests who prefer not to share a bed, please plan accordingly or request the sofa bed setup.
3. Please be aware that there may be occasional building-wide issues during your stay, such as hot water disruption, window cleaning, key fob system failures, and other building management operations that are beyond our control. We will notify you promptly upon receiving notice from the building management and keep you updated on the resolution of these issues. For any concerns, please contact us directly through the app or the phone number provided upon booking confirmation.
4. We require guests to accomplish their online guest portal for further confirmation of their identify (upload VALID ID and sign rental agreement). Guest portal link will be send atleast 1 day before check-in. For same day bookings, it will be sent automatically.
5. Trash Disposal Information:
Extra trash bags are provided for your convenience. You'll find them placed inside the trash bin, underneath the current liner. If the bin is full, simply remove the used bag to access the extra bags. Or you can simply check underneath the sink cupboard. We appreciate your cooperation in keeping the space tidy!
6. Please note that this property operates as a short stay rental and may exhibit minor wear and tear due to regular usage.
7. There is a minor crack in the balcony tile. Please be aware that we are currently addressing this issue with building management.
8. For stays of 7 nights or more, a deep cleaning fee starting at $150 will be charged after check-out.
For stays of less than 7 nights, if the apartment is left excessively dirty, an extra cleaning fee starting at $50 may apply.
Note: These charges are separate from the standard cleaning fee shown in your booking confirmation. Actual amounts depend on the extent of cleaning required and may be higher than the starting rates.
9. We only provide a standard and limited number of amenities (tissues, trash bag, and the like) depending on the number of guests and nights. If needed more, we suggest our guests to buy extras on the nearest supermarket or convenience store.
10. Guests exceeding the number declared in the booking or reservation details are considered unregistered or unauthorized and are not permitted to enter or stay in the apartment.
Visitors are also not allowed, as events or parties are strictly prohibited. Only the registered guests listed in the reservation are allowed on the premises.
11. Events or parties are strictly prohibited. Guests who consume alcoholic drinks and fail to properly dispose of bottles or related waste will incur a fee to cover either the additional cleaning required to remove the mess or an event cleaning charge. Guests are expected to take full responsibility for any alcoholic beverages or bottles brought into the apartment.