2/10 - Terrível
Terry S.
6 de abr. de 2026
Pontos negativos: Limpeza
Everything seemed to be going really smoothly, including the check-in. Upon arriving at the unit rental, D we found the conditions of the unit D unacceptable. The kitchen was filthy with crumbs, dirty coffee, pot, dirty dishes in the cabinets. The outside of the refrigerator door was dirty with smudges and sticky substance poured down the front. The bathroom sink was not clean. There was old toothpaste spit in the sink and handles for the faucet were dirty. There was a dead spider in the bathtub along with soap scum, the window sill had dead bugs all over it. The air conditioning return had black grimy mold on the vent. The entire unit smelled of musty, mildew, and mold.We called Vrbo and they tried to get in touch with the owner that night and could not so we left. The next morning the owner responded and stated they could have the rental clean and we could check in the next day. Once again inexcusable, the owner had stated she had the cleaning company clean it and that she had checked it and it was clean. I don’t know what her standards are but my pictures show the real condition of the unit! It really made me sad and stressed me out because it was my 65th birthday and I just wanted to spend it on the beach
Terry S.
Hospedou-se por 4 diárias em abr. de 2026
