Parte interna

Avaliações de Wyndham Garden Medicine Hat Conference Center

3 out of 5
Wyndham Garden Medicine Hat Conference Center
954 7th St SW, Medicine Hat, AB

Avaliações

7,4

Boa

Nota 10 - Excelente. 342 de 1067 avaliações" "
Nota 8 - Boa. 330 de 1067 avaliações" "
Nota 6 - Ok. 172 de 1067 avaliações" "
Nota 4 - Insatisfatória. 121 de 1067 avaliações" "
Nota 2 - Terrível. 102 de 1067 avaliações" "

7,4/10

Limpeza

7,8/10

Serviço e funcionários

7,0/10

Comodidades

6,8/10

Condições e instalações da propriedade

7,2/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Chris

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
You get what you pay for. The place was convenient
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Aryan M. em 11 de mai. de 2024
Hi Chris,Thank you for sharing your feedback.

10/10 - Excelente

Linda

Clerk at the front desk was exceptional, friendly and helpful.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Wyndham Garden Medicine Hat em 10 de mai. de 2024
Dear Linda,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 - Boa

Tim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient location
Hospedou-se por 1 diária em mai. de 2024
Resposta de Aryan M. em 7 de mai. de 2024
Hi Tim,Thank you for sharing your feedback.

8/10 - Boa

Kaylyn

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel. Enjoyed my stay. Woukd consider this hotel again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Parvez em 6 de mai. de 2024
Dear Kaylyn ,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

4/10 - Insatisfatória

Anna

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Staff were unfriendly and made it seem like a chore to check in, we had to do a cash deposit because they charged my credit card $100 for the room and then made me pay an additional fee after saying the $100 should have gone back on my card which still hasn’t happened. They also double charged the pet fee and made us pay an extra $1.75 when they messed up the numbers, though one pet fee was reversed and returned. Overall a rough experience due to the workers, primarily the man working the evening we checked in.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Aryan M. em 7 de mai. de 2024
Hi Anna,Thank you for sharing your feedback. I appreciate you mentioning the issues with your stay. Please rest assured we will take appropriate measures to have the issues addressed.

8/10 - Boa

Kara

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
The front desk staff were very friendly, helpful and kind. The building itself is just old so there is not much anyone can do about that. Pool area and breakfast area were good for myself and my daughter.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Wyndham Garden Medicine Hat em 3 de mai. de 2024
Dear Kara,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 - Boa

Michael

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Check in was friendly and welcoming. The rooms are really large, and although a bit outdated, quite comfortable. Good value for $ paid.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Wyndham Garden em 2 de mai. de 2024
Dear Micheal, Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - Boa

Landon

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Aryan M. em 3 de mai. de 2024
Thank you for rating us Landon.

10/10 - Excelente

Cor

Pontos positivos: Condições e instalações da propriedade
Very easy to get to, right off the transcanada a few hundred feet, very quiet, adequate parking, clean comfortable quiet room, great price. Good place for overnight stay.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Parvez em 1 de mai. de 2024
Dear Cor,Thank you for taking the time to tell your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback. I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 - Excelente

Myiriam

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was okay to spend a night
Hospedou-se por 1 diária em abr. de 2024
Resposta de Aryan M. em 29 de abr. de 2024
Hi Myiriam,Thank you for sharing your feedback.

2/10 - Terrível

Leo

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Aryan M. em 29 de abr. de 2024
Hello Leo,Thank you for sharing your ratings. I am sorry that your experience did not meet your expectation.

10/10 - Excelente

Lyall

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly staff at check in
Hospedou-se por 1 diária em abr. de 2024
Resposta de Parvez em 27 de abr. de 2024
Dear Lyall,Thank you for taking the time to tell your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings. I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 - Boa

Peter

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Wyndham Garden Medicine Hat em 14 de mai. de 2024
Dear Peter,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.

8/10 - Boa

Scott, Winnipeg

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Paint from the pool kept coming off on our skin and clothing. Hot tub water was not clean.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Wyndham Garden em 24 de abr. de 2024
Dear Scott,Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings. Your concerns regarding pool and hot tub has been noted.I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

4/10 - Insatisfatória

Sierra

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
There were bugs in the hot tub, a used Bandaid on the pool deck, and garbage everywhere. I didn’t feel safe enough to enter the hot tub or pool
Hospedou-se por 1 diária em abr. de 2024
Resposta de Wyndham Garden Medicine Hat em 25 de abr. de 2024
Dear Sierra,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please do let us know how we could improve your stay and experience next time you visit us.Here at Wyndham Garden, we continuously strive to meet your needs and expectations and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 - Boa

Greig

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Wyndham Garden Medicine Hat em 24 de abr. de 2024
Dear Greig,Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings.I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 - Excelente

Kayla

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Checked in late, very late, front desk staff was friendly and kind. In the morning I had to rebook an extra night, instead of sticking me in the cheapest they had, they upgraded me from a queen to a king without extra charge. RMS are clean. Good service, nice amenities.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Aryan M. em 22 de abr. de 2024
Hi Kayla, Thank you for sharing your feedback. I am happy to see that you had a good experience. We hope to welcome you back soon.

4/10 - Insatisfatória

Darcy

Viagem a dois
Area around was very dirty
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Aryan M. em 22 de abr. de 2024
Hi Darcy, Thank you for sharing your feedback. I appreciate you taking the time to highlight something we can improve upon.

2/10 - Terrível

Justyn

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
First the card reader doesn’t work, so I have to go to their ATM in the lobby, I pull out $400 in cash, the atm only provided $380 and when I told the guy at the counter he accused me of lying and I showed him proof multiple times, there was mold in the shower and it was overall dirty, the room was dim even with all the lights on and about as stale as bread left on the counter for 2 weeks, stuffy and had a strange sour smell
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Aryan M. em 22 de abr. de 2024
Hi Justyn,Thanks you for sharing your feedback. I am sorry that your experience did not meet your expectations. Thank you for highlighting the issues, we will work on improving on the mentioned aspects.

8/10 - Boa

John

Hospedou-se por 1 diária em abr. de 2024
Resposta de Aryan M. em 11 de mai. de 2024
Hi John,Thanks for rating your stay at Wyndham Garden Medicine Hat.

8/10 - Boa

Katie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Parvez em 21 de abr. de 2024
Dear Katie, Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings. I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

2/10 - Terrível

Joanna

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Aryan M. em 9 de mai. de 2024
Thank you for sharing your rating, Joanna. I am sorry that we could not meet your expectations.

10/10 - Excelente

Gordon

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
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Hospedou-se por 1 diária em abr. de 2024
Resposta de Parvez em 20 de abr. de 2024
Dear Gordon,Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings.I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 - Excelente

Jason

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em abr. de 2024
Resposta de Parvez em 18 de abr. de 2024
Dear Jason,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 - Boa

Sheri, Cranbrook

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
The hotel is centrally located, very nice staff, the beds, sheets and pillows were excellent. It was amazing they cleaned and serviced the room ech day!!!!!! Thank You
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Parvez em 17 de abr. de 2024
Dear Sheri,Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback.I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 - Boa

Ron

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Aryan M. em 16 de abr. de 2024
Thank you for rating us, Ron.

6/10 - Ok

Kirk

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
The property was clean, but staff weren’t very friendly. Breakfast hrs were disappointing
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Aryan M. em 15 de abr. de 2024
Hello kirk,Thank you for sharing your feedback.

10/10 - Excelente

Ryan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was excellent.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Parvez em 9 de abr. de 2024
Dear Ryan,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.The room will be updated during the next phase of the renovations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Parvez

8/10 - Boa

Alicia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property was quiet a bit far from the city area
Hospedou-se por 1 diária em mar. de 2024
Resposta de Parvez em 8 de abr. de 2024
Dear Alicia,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Parvez

8/10 - Boa

Jared

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Parvez em 8 de abr. de 2024
Dear Jared, Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Excelente

Steve

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was clean and quiet, staff was nice & it was quick access to hwy
Hospedou-se por 1 diária em abr. de 2024
Resposta de Parvez em 8 de abr. de 2024
Dear Steve,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Parvez

10/10 - Excelente

Ryan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was excellent, the only thing that upset us was we were told the breakfast went until 9am.. but if you weren’t there by 8:45 everything was cleaned up and gone.. If you say 9am then make sure it’s available until 9am please.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Wyndham Garden em 2 de abr. de 2024
Dear Ryan,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 - Boa

Chris

Hospedou-se por 1 diária em mar. de 2024
Resposta de Parvez em 31 de mar. de 2024
Dear Chris, Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings. I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - Terrível

Kim

Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Property was dirty, holes in the wall, dark, as well showed up for breakfast at 8am and everything was gone! no juice, no coffee, no eggs. little dissapointing. Pool also closed at 9pm. which we showed up to unwind and swim with 2 families.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Wyndham Garden Medicine Hat em 31 de mar. de 2024
Dear Kim, Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

6/10 - Ok

Kimberley

Hospedou-se por 1 diária em mar. de 2024
Resposta de Parvez em 17 de abr. de 2024
Dear Kimberley ,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please do let us know how we could improve your stay and experience next time you visit us. Here at Wyndham Garden, we continuously strive to meet your needs and expectations and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely

10/10 - Excelente

Mike

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice place
Hospedou-se por 1 diária em mar. de 2024
Resposta de Parvez em 25 de mar. de 2024
Dear Mike, Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings. I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - Insatisfatória

Lee

Viagem com a família
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Old building and took forever to get hot water in the shower
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 18 de mar. de 2024
Dear Lee,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

10/10 - Excelente

Gabrielle, Winnipeg

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lots of parking around the building. Very friendly staff. Room was ready early and they allowed us to check in. Room was clean and comfortable beds.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Management em 13 de mar. de 2024
Dear Gabrielle, Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback. I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

8/10 - Boa

Terrance, Calgary

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Parvez em 13 de mar. de 2024
Dear Terrance, Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings. I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

6/10 - Ok

Mark

Pontos positivos: Limpeza
In need of update and repair
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 12 de mar. de 2024
Dear, Mark,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

4/10 - Insatisfatória

Devin

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
1/4 roll of toilet paper in our room upon check in and no spare rolls, no answer at desk when you call. No lights in room just lamps, with one not working.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Management em 12 de mar. de 2024
Dear Devin,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

2/10 - Terrível

Alan

Viagem de negócios, Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Dirty room with pubic hairs on the bathroom floor and door knobs are falling off. It’s cheap for a reason, go elsewhere
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Management em 8 de mar. de 2024
Dear Alan,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We have investigated the matter and request your kind understanding and prudence. The room was booked via an online booking portal for three nights, check-in Mar 04 and check-out Mar07, however you wanted to check-out one night early, i.e. on Mar 06 and the staff requested you to connect with the booking portal as we do not have the rights to edit a reservation that is made by an online booking portal. However, since the reservation was not modified by the booking portal, you were charged for the three nights that you had booked for.We are very surprised that if you did find the issues that are mentioned in the review since you stayed with us for two nights, why did you not inform us so that we could take immediate corrective action, rather than posting it online, which in no way resolved the concern. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

6/10 - Ok

Kennedy

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Overall our stay wasn't much to speak of. It was pleasant enough. They were clearly in the middle of renos when we were there, so things like missing trim/flooring/etc were fairly common, but it didn't really bother us - although a heads up of these things would have been nice. Our room had pretty obviously been updated a little too fast with a sub-par paint job and then an odd detail of when the curtains were closed they completely covered the heater/AC unit, so we had to find a way to correct that, but it was clean enough as well as nice and quiet. The staff were polite and helpful, although both on check-in and check-out we had to wait quite a while for anyone to appear at the front desk(multiple minutes - the second time was between 5-10 minutes). Overall an average stay but I think we would use again probably.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Wyndham Garden Medicine Hat em 8 de mar. de 2024
Dear Kennedy,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 - Boa

Cliff

Hospedou-se por 1 diária em mar. de 2024
Resposta de Parvez em 27 de mar. de 2024
Dear Cliff, Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings. I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Ok

Brent

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good value. Very clean quiet and comfortable Just disappointed that the pool and hot tub were closed for maintenance
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Parvez em 6 de mar. de 2024
Dear Brent,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.There was an urgent maintenance issue in the pool on that day when you booked with us. We are extremely sorry for that. However, when you are next staying with us, please let us know, we will be more than happy to offer a generous discount to make-up for the inconvenience caused. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Excelente

LINDSEY

Viagem a dois
Pontos positivos: Comodidades e condições e instalações da propriedade
Easy access off highway. Welcoming, polite
Hospedou-se por 1 diária em fev. de 2024
Resposta de Parvez em 1 de mar. de 2024
Dear Lindsey,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Garden, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 - Excelente

Louis

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Wyndham Garden Medicine Hat em 27 de fev. de 2024
Dear Louis,Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings.I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - Boa

Bonnie

Hospedou-se por 1 diária em fev. de 2024
Resposta de Parvez em 22 de mar. de 2024
Dear Bonnie,Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings.I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 - Excelente

Sheri

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Parvez em 22 de fev. de 2024
Dear Sheri,Thank you for taking the time to rate your experience at Wyndham Garden Medicine Hat Conference Center. It is always a pleasure to receive positive ratings.I will share the same with our team, who I am certain will be encouraged by it. Here at Wyndham Garden, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

4/10 - Insatisfatória

Janice

Viagem com a família
We reserved a double queen suite with a separate bedroom but when we checked in, the hotel said they didn't have one available and gave us a standard double queen room. They said they'd give us a discount on our next stay. :( As well, they must have given someone a keycard that opened our door; luckily, i had the latch engaged so the door onpened and the latch prevented the person from entering the room. By the time we got to the door, there was nobody in the hall. It was a very upsetting incident.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Wyndham Garden em 21 de fev. de 2024
Dear Name,Thank you for taking the time to tell us about your experience at Wyndham Garden Medicine Hat Conference Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.There was a maintenance issue in the suite room that was booked, hence we were unable to allocate that room and we are extremely sorry for that. However, when you are next staying with us, please let us know, we will be more than happy to offer a generous discount to make-up for the inconvenience caused. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.