4/10 - Insatisfatória
Henry O.
17 de abr. de 2025
Challenging Stay
First of all, the property is beautiful and the security staff were friendly and helpful.When we first got there, the unit had no sharp knives to chop, no salad or mixing bowl, no garbage bags, no toilet paper, no toaster and no wine glasses. When we asked, all of these things were provided in a timely basis. We also didn't have access to the gym that was advertised. Even with multiple followups, it took two weeks before we received access. The biggest issue though, was the smell eminating from the main bathroom in the unit. It appeared around mid day, almost daily and then dissipated into the evening. We tried everything - running the shower, the tap on the sink, the fan in the bathroom. Maintenance was sent in a couple of times to troubleshoot the issue. Ultimately the host moved us to another property. Again the views were awesome at the new place, but many things in kitchen required to prepare a meal were missing.- knives to chop, coffee maker, dish rack or even a dish towel to dry dishes. There was only one sink so drip drying in a second sink was not an option (we resorted to using a bath towel). We asked for and received a coffee maker but that was it. There was no outlet in the kitchen to plug in the microwave except behind the sink (had to place the microwave on top of the sink to reach the outlet). This was our toughest accommodation to date and we have stayed in many across the various sharing platforms. It was quite disappointing.
Henry O.
Hospedou-se por 30 diárias em mar. de 2025