Hotéis em Matautu, GE

"On arrival I paid for our accommodation and was charged in Samoan Tala my booking was in NZD. When I checked my bank account the next day I found I had been charged substantially more than the amount confirmed in my booking. I raised the issue with reception and was told they would investigate. After receiving no response to a follow up email to reservations I eventually contacted the General Manager who resolved the issue promptly. Before our stay I was asked if we were celebrating a special...

"Sensacional! Praia linda!"

"Sim. Tinha vista frontal para lagoa e mar"

"We only stayed one night and unfortunately the weather didn't allow us to utilise the water activities. We thought our room was lovely with its cosy deck and overlooking the beach. We loved the seating areas set up for sunny weather and had the most delicious dinner with accompanying drinks. The owners and staff were very friendly, down to earth people who made us feel very welcome. I would recommend this magic spot as it was a great location to also access the Giant Clams and Coastal lava cliff...

"Please deep clean or Renovate each Villa one by one. Too many bugs. Food was good. Please take care of bugs and the floors walking around with holes in it. Separate the shower and toilet so customers aren’t showering next to the toilet bowl. Amazing place and very affordable!"

"Excellenr"

"he hotel charge you for everything. Internet very expensive. Rooms are very noisy"

"Clean room and helpful staff"

"Yes"

"The resort does seem to be the most up market in the area but it has a long way to go before it rates as well as a 5 star resort at say, Fiji. The rooms are nice but are not regularly deep cleaned. Washing machine and shower frames all dirty. The beds are terrible, I asked for a new mattress but it was no better. They are noisy with any movement, you can feel the springs and they are very firm. The shower head holder in my room was broken, reported it and maintenance replaced the head but left...

"Best services and facilities is well maintained and clean. Staff is helpful and rooms are super clean, breakfast is top notch."

"Staff were amazing and rooms are perfect !"

"ok"

"Well located with a nice pool. The room was spacious, comfortable and the outdoor shower and bathroom were nice. We didn't experience the restaurant as there were private functions on the evenings we stayed but we found some great places to eat near by with recommendations from the staff and friends of ours. Very convenient for the Robert Louis Stevenson house and for adventures over the hill to the south coast, whilst also only 5mins drive from Apia town center. Parking at the hotel was easy...

"Friendly staff, clean room, close to town, spacious room also. Must say it was nice having a small kitchenette! This was very handy. Thank you for a great stay."

"When we arrived they where not expecting us, so we ended up going to an other hotel Samoa Tradition Resort. "