Apartamentos em Masai, 01

"Was unable to check-in, even with the help of an agent from hotels.com. Wasted more than 2 hours before being relocated to nearby hotel."

"room generally ok but cupboard inside got some dirty tissues uncleaned "

"I did not receive any instructions prior to arriving at 14:55. I tried several times to ring the number given but could not get an answer. I was forced to book another hotel. At 15:50 I received a WhatsApp message asking me to join a group chat but that was too late. I think I should get a refund."

"The rooms are nice. View to singapore also good. Clean and comfortable. The owner said cannot find my phone#, it’s ?? The booking platform seems not good recently. One bath room only. All facility good."

"The property is unique as the place is clean and amenities are good. Though check-in was at 4pm, but we didn't check-in till around 10pm after the unexpected deposit was made. Exhausted as we were, a good rest in the night was much needed. BUT we have to check-out at 11am the next day let alone a string of do's and don'ts to be carried out to ensure a safe return of the deposit! Nice place with a very rigid requirements that made the stay feel restricted."