6/10
Nice modern / trendy hotel and lovely pool area with spectacular views. We were greeted at reception by friendly professional staff and offered a welcome drink which was a very nice touch. Breakfast was of good quality with a very decent range of variety. However, dinner at the restaurant was very disappointing - although the starter / meze platter was very nice, our mains arrived midway and spoilt the experience. The waiter offered to take it back and keep it heated - this was not quite the expected service as the hotel appeared to pride itself on high standards with upmarket concept and prices throughout the hotel. The restaurant had a lovely menu but mains were very bland - we had lamb chops and a sea food dish which was tasteless. After paying 6,500tl (£125) inc.a mandatory service charge of 10% - we would have expected a better experience.
We had chosen this hotel as it had spa facilities - unfortunately we could only use the sauna as part of a massage or pay 1750tl for 15 mins! (£37). This was shocking - never heard / seen of such thing.
Although we had raised our complaints verbally and in writing - it was not acknowledged and no
Melissa
Hospedou-se por 4 diárias em jul. de 2025
