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Avaliações de The Matola Hotel

3 out of 5
The Matola Hotel
Estrada Nacional N2, Cidade De Matola, Matola, Maputo

Avaliações

7,4

Boa

Nota 10 - Excelente. 7 de 39 avaliações" "
Nota 8 - Boa. 16 de 39 avaliações" "
Nota 6 - Ok. 13 de 39 avaliações" "
Nota 4 - Insatisfatória. 1 de 39 avaliações" "
Nota 2 - Terrível. 2 de 39 avaliações" "

7,6/10

Limpeza

7,0/10

Serviço e funcionários

6,0/10

Comodidades

7,0/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Francisco

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ferias
Tranquila
Hospedou-se por 2 diárias em ago. de 2019

8/10 - Boa

Francisco

Pontos positivos: Limpeza e serviço e funcionários
Calma e tranquilidade
Os quartos precisam de melhorias. Optima localização e segurança.
Hospedou-se por 1 diária em jan. de 2019
Resposta de Gokul em 14 de jan. de 2019
thanks for your review, we are improving hope so when you come next time you find something different. this review will help us to improve. Regards, Gokul

6/10 - Ok

Viajante verificado

Pontos negativos: Serviço e funcionários
Hospedou-se por 5 diárias em nov.. de 2017

8/10 - Boa

JACQUES

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
people are friendly at the property. Areas surrounding the property are not at a good living standard
Hospedou-se por 1 diária em mar. de 2022

8/10 - Boa

leon

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2021

6/10 - Ok

Chris

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2020

2/10 - Terrível

Jorge

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2020

10/10 - Excelente

gareth

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
this hotel is a hidden gem when you actually consider where in the world it is. Very safe and plenty of security The staff are all very pleasant and helpful. breakfast was fresh everyday (but sometimes a bit cold) plenty of choice, the food in the restaurant was surprisingly very very good, excellent steaks and pizza sandy the porter was a very nice helpful guy as was Wilker the operations manager who sorted out a hire car for me, translated the hire agreement as i do not speak Portuguese - very helpful man.Pool area was nice and clean with a nice outside bar. i will have no hesitations in staying at this hotel again and would highly recommend it.
Hospedou-se por 8 diárias em out. de 2019
Resposta de GM em 23 de out. de 2019
Dear Mr.Gareth "Wow "thank you so much fir taking the time to share your kind comments,That 'll put a smile on our face for the rest of the day.it was a plasure to have youi , the staff and i are so happy we could make your stay so wondeffull .once again thanks alot . hope to see you soon .

8/10 - Boa

Richard

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em ago. de 2019

8/10 - Boa

Heinrich

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jul. de 2019

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza e comodidades
The hotel didn't have the room reserved on Expedia. It took 4 days to get the good room. I had to take care of the communication between Expedia and the Hotel management.
Hospedou-se por 11 diárias em mai. de 2019
Resposta de The Matola Hotel em 5 de jun. de 2019
Good morning, can you tell us what kind of room you tried to book? All our rooms are open for bookings. We ask for more details so that I can check what could have been the difficulty in doing the booking. We apologize for the inconvenience. We wait for the answer. Thank you...

10/10 - Excelente

fortunate

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em mai. de 2019
Resposta de TMH em 23 de mai. de 2019
Want a 5 star stay paying for 3? come to THE MATOLA HOTEL...

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em mai. de 2019
Resposta de The Matola Hotel em 23 de mai. de 2019
Want a 5 star stay paying for 3? come to THE MATOLA HOTEL

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Very nice hotel, location is very good and safe. Rooms were very clean and staff was very cooperative. The breakfast was amazing.
Hospedou-se por 9 diárias em dez. de 2018
Resposta de The Matola Hotela em 28 de dez. de 2018
Thank You for choosing us..

8/10 - Boa

Kenneth

Pontos positivos: Limpeza e conforto do quarto
Business trip to Matola -
I stayed at the Matola Hotel for 4 days on a business trip. The hotel was clean and my room was valeted daily. Staff were friendly and helpful. The internet was very poor for the first 2 days of my stay, with multiple problems logging in which varied between being given the wrong log-in details, to the internet not actually working...not very good for business people. It did improve on my final 36 hours at the hotel. Breakfast was adequate with a mix of hot and continental choices. I had dinner in the hotel on 4 evenings and the food varied between a good pasta meal and a poor T-Bone steak which I asked to be medium cooked and it was beyond "well done". Without transport there is very little around the local vicinity of the hotel. Overall a reasonable hotel to use as a base but they really need to improve the internet if they wish to attract more business customers.
Hospedou-se por 4 diárias em mai. de 2018
Resposta de Yusuf em 3 de jun. de 2018
Dear Mr. Kenneth Greetings from The Matola Hotel thanks for the comment . we really appreciate your valuable commendation. we will be paying much more attestation to finalyez your complain, hope to see you soon, Regards. Yusuf Javed, gm@thehotelmatola.com

8/10 - Boa

Paul

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Resposta de Yusuf Javed em 5 de jun. de 2018
Dear Mr. Kenneth Greetings from The Matola Hotel thanks for the comment . we really appreciate your valuable commendation. we will be paying much more attestation to finalyez your complain, hope to see you soon, Regards. Yusuf Javed, gm@thehotelmatola.com

6/10 - Ok

Lillian

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2018
Resposta de Yusuf Javed em 5 de jun. de 2018
Dear Mr. Kenneth Greetings from The Matola Hotel thanks for the comment . we really appreciate your valuable commendation. we will be paying much more attestation to finalyez your complain, hope to see you soon, Regards. Yusuf Javed, gm@thehotelmatola.com

8/10 - Boa

Nkagisang

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Maputo's first visit
The language was a bit of a barrier but the staff was patient and accommodating. Kids enjoyed swimming until late. Everybody enjoyed free wifi for the entire stay.
Hospedou-se por 2 diárias em jan. de 2018

6/10 - Ok

Stanley

Pontos positivos: Conforto do quarto
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Disappointing vacation ever, the filth was to muc
The hotel is very beautiful but it's location is bad. On arrival we had to carry our luggage up a flight of stairs without any assistance. When we arrived at the front desk we had to wait because they couldn't find our booking hence they wanted to give us a room less then what we had booked for and we refused. Eventually we were given a room, later we were told that we will have to vacate the room on the 31st since it was booked but it ended up not happening. We went out exploring the area's on the 31st upon our return we were denied excess to the parking areas and dining areas because there was an event. We ended up being stuck in our room on the 31st. When we were checking out on the 2nd again we were inconvenienced because they still had not sorted out our booking after 4 days. For 2 days our shower was blocked and not very clean even reporting it. I don't think I will ever go back to Mozambique again the country is very filthy and full of people who just want to rip us off our money all the time, the border gate was the worsed one.
Hospedou-se por 4 diárias em dez. de 2017

6/10 - Ok

Viajante verificado

Pontos negativos: Limpeza e condições e instalações da propriedade
The Matola Hotel
Overall experience was not good. The food available is does not taste good at all. The shower was dirty. Drains are smelling. The staff does not understand English wich make it hard to communicate.
Hospedou-se por 2 diárias em dez. de 2017

6/10 - Ok

Yimin

Pontos negativos: Limpeza
Hospedou-se por 16 diárias em out. de 2017

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
概ね良好だけど、もう少し。
概ね良好。ただし部屋の照明は半分が切れている、drainpipeが詰まり気味、ＷＩＦＩがつながりにくくて遅い。毎日飲料水（ペットボトル）のサービスがあるのがよい。 周辺にスーパーマーケットやカフェが無いのが不便。
Hospedou-se por 16 diárias em out. de 2017

6/10 - Ok

Mncedisi Sandile

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
was clean i must say
Its was not as good as i expected the personnel is so disorganized i was given a room and yet somebody has already check into that room. I was moving up and down from one room to another only to find people already checked in until we got to room 206 which was vacant. The bed was not that comfortable. Air Conditioning was great, the room itself looked nice. The guys in the reception could hardly speak english. The Restaurant was horrible its was all messed up we never ate breakfast because when there was breakfast there was no plates to dish up or vice versa.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Moses

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good stay and clear directions

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza
Good!

6/10 - Ok

Yamasaki

Pontos positivos: Limpeza
Good room keepers
Room keepers were good, as they cleaned well, serve coffee etc. every day.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

6/10 - Ok

Yamasaki

Pontos positivos: Limpeza e condições e instalações da propriedade
As located a little bit far from Maputo, it doesn't suitable for out going including shopping, sight seeing etc. On the other hand, I felt to be peace during the stay at the hotel. Many times of brackolut, but recovered soon each time.

10/10 - Excelente

Thabo Masilo, South Africa, Roodepoort

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The Great Matola Multihotel
It was great, close to the city, close to everything we needed. breakfast was also awesome

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Near my destination - Matola
Enjoyed the stay. will stay again. Have already recommended that our company use this hotel in future

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I wont mind to be back again next time.
The stay at the hotel was fine, the breakfast was disappointing, there were no sausages, bacon, variety of cereals, the bread was limited to just brown and white,

2/10 - Terrível

Eugene

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Never again.
My stay at Matola Multi Hotel was disgusting to say the least. First fo all the bedding smelled, the phone in the room didn't work. Wifi signal was useless, the shower didn't drain at all. Dining hall was durty, food not too great, breakfast awfull.

8/10 - Boa

Fancy, Manguzi, Kzn

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quiet location
Peacefull stay

6/10 - Ok

Vusi, South Africa

Pontos positivos: Limpeza e conforto do quarto
Good value for the money
The pricing gave us good value for the money, most facilities were good with the exceptions of the beds, they coul be better (more comfortable)

8/10 - Boa

Ali, Turkey, Muğla, Dalyan

Pontos positivos: Limpeza e condições e instalações da propriedade
Smart hotel with sufficient conditions
It is a new hotel and some construction details could not be finalized yet. Breakfast is mid range but enough. Since it is close to industrial zone, it is recommended to stay during business trip.

6/10 - Ok

Thibault

Pontos negativos: Serviço e funcionários