8/10 - Boa
Lorraine H., Sherwood Park, AB, Canada
20 de mar. de 2022
Pontos positivos: Limpeza
Amazing location, great staff, nice home
I stayed in this home for 3 weeks at the end of December 2021 with family and friends. I would recommend this vacation rental however there were some pros and cons to be aware of prior to booking. Here's my summary
Pros:
- La Punta ia absolutly the best community! It is very well maintained and georgeous. We all loved it and will definitly be back. We went out every morning and walked all the way down to the private beach and back up to the house for exercise. If you can't walk hills, make sure you rent the golf cart.
- The house is exactly as the pictures show and has a beautiful open layout for eveyone to visit comfortably in the central seeting area
- Nice big rooms for eveyone to have their own space and privacy when they want it.
- Great view of the bay that provided a spectacular view of fireworks on new years eve.
- Amazing staff (Ofelia and Linda) that were extemely helpful. Even though they spoke little English and we spoke little Spanish we managed to communicate. Ofelia was a great chef and was extemely accomodating for food allergies.
- Nice office that my daughters used every night since there was no wifi in their bedroom (note, there's no printer)
- The onsite laundry was very nice to have available
- Master bedroom is huge with a big bathroom, walkin closet and a comfy sofa. However it is the only room with a smart TV so when anyone wanted to watch a movie on Netflix or Prime (couldn't get Disney app on the TV) they had to use the bedroom.
Cons:
- Front entrance was not secure like most homes in La Punta. There was a big gap at the front door that anyone could fit through and get into the home.
- There was no safe and no way to lockup valubles if you want to go out for the day when the staff are not around.
- Wifi is not available in 4 of the 5 bedrooms
- This home is very nice but starting to show it's age. Little things kept breaking like front door handle, garage door coming off it's rails, pipes under kitchen sink broke, lights not working
- Beds are very very hard.
- Small bedroom with two single beds smelled very musty
- Although I was there for 3 weeks I did not see or hear from the property manager the entire time. I did hear from the rental agent (Nelly) a couple times and she helped us secure a golf cart which was really appreciated and we used every day.
- Activity room did not have a smart TV and the tredmill was very old and didn't work well
- Taxis were difficult to secure from town to LaPunta
Lorraine H.
Hospedou-se por 24 diárias em dez. de 2021