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Avaliações de Townhouse Hotel Manchester

4 out of 5
Townhouse Hotel Manchester
101 Portland Street, Manchester, England

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 485 de 1001 avaliações" "
Nota 8 - Boa. 327 de 1001 avaliações" "
Nota 6 - Ok. 115 de 1001 avaliações" "
Nota 4 - Insatisfatória. 48 de 1001 avaliações" "
Nota 2 - Terrível. 26 de 1001 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,2/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Julie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Always choose this hotel for its friendly staff, location and comfort!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kate - FO Manager em 17 de abr. de 2024
Hello Julie, Thank you very much for your review, we appreciate your feedback. I will make sure to let the team know. We would love to welcome you back any time. Kind regards,

10/10 - Excelente

Timothy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great room, incredible location, highly recommended.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Natasha em 6 de abr. de 2024
Hi Timothy, Thank you so much for your 5 star review! We appreciate you feedback and we hope for you to stay again soon. Natasha - Operations Manager

10/10 - Excelente

Ruth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The architectural aspects of the hotel is grand! Something to admire. The staff, everyone was soooo lovely, welcoming, pleasant and kind. Chris was made to be in the position of his role, he is just such a lovely, lovely receptionist and helpful (we could do with him working in the NHS). The bedroom was really a home from home, it was soooo lovely, clean, pleasant and tidy. The breakfast; OMG, there was a wide selection of continental and traditional British cooked breakfast…delicious! We spent 2 nights one break with my parents for my mum’s birthday and this enhanced and exceeded our expectations. All your local amenities and bus routes are in very close proximity to the hotel. Big thank you all 😊
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Natasha em 2 de abr. de 2024
Hi Ruth, Thank you so much for your review and for your feedback. We appreciate it. We will be sure to let Chris know about his name mention. He is however our General Manager, but glad he is leading by example. We are glad you enjoyed your stay and we hope to welcome you back soon. Natasha - Operations Manager

10/10 - Excelente

Jayne, COVENTRY

Hospedou-se por 1 diária em mar. de 2024
Resposta de Natasha em 14 de abr. de 2024
Hi Jayne, Thank you for your review! We are glad you enjoyed your stay with us! Natasha - Operations Manager

10/10 - Excelente

Stephanie

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Great customer service and within in walking distance of many businesses.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Natasha em 23 de mar. de 2024
Hi Stephanie, Thank you so much for your review! We are glad you enjoyed your stay and happy the staff met excellent customer service. We look forward to welcoming you back soon. Natasha - Operations Manager

4/10 - Insatisfatória

stuart

Viagem de negócios
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
My advice is to shop around for a better hotel. As soon as I arrived, instead of a warm welcome I asked to pay a tourist tax. A tax I’ve never had to pay before in a UK hotel before. Surely Expedia or the hotel should have made the guest aware before booking. This was not a big issue; not annoying nevertheless. The room itself was not great, there was no sunlight from the close proximity to the building opposite making the room very dark. The bathroom was ok, but the toilet was not functional. The TV remote needed new batteries so I was unable to watch TV in bed. Annoying issues so far. The biggest issues was the noise. I barely slept during my stay. Either from people in different rooms or from people outside, screaming and shouting, bins being emptied and of course car alarms going off. I’ve learned an available lesson; not to leave it last minute to book a hotel. When you do; the Townhouse hotel is the result.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Natasha em 22 de mar. de 2024
Hi Stuart, Thanks for your review and for your feedback. We appreciate it. It makes us become a better business. The City tax is something that Manchester City Council bought in Last April (2023). Due to our city center location, you can unfortunately hear the noise of a busy city. We are working towards better sound proofing for this. Once again, we appreciate your feedback as we can look into these issues. ThanksNatasha - Operations Manager

10/10 - Excelente

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel with easy access to public transport
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Lorna - Guest Service Manager em 13 de mar. de 2024
Good morning David! Thank you so much for the amazing 5 star review! It was a pleasure having you here and we look forward to your return! Warmest Regards

10/10 - Excelente

Pascal

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tout était parfait. Personnel très accueillant et gentil, très bon hôtel très bien placé dans le centre de Manchester très bon rapport qualité-prix. Petit déjeuner parfait également et copieux merci beaucoup pour ce séjour 👍👍👍👌😉
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Natasha em 16 de fev. de 2024
Hi Pascal, Thanks for your 10 ut of 10 review! We appreciate your feedback and are glad you enjoyed your stay! We look forward to welcoming you back soon. Thanks Natasha - Operations Manager

10/10 - Excelente

Pauline

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
Warm welcome. Helpful staff especially as I have mobility issues.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Chris em 8 de fev. de 2024
Dear Pauline,Thank you for your survey response received after your recent stay. We sincerely appreciate your scoring and comments and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.Kind Regards,Chris Thomson General Manager

6/10 - Ok

Mike

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Chris em 5 de fev. de 2024
Dear Thank you for your rating after your recent stay with us at the The Townhouse Manchester. We sincerely appreciate you taking the time to rate your stay. We are sorry you were not able to give us more detailed feedback to help us improve our offer or services. We hope to welcome you back in the near future. Kind Regards, Chris Thomson General Manager

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We were on the 5 th floor with a window we couldn’t open for some fresh air !!!! My partner has had heart failure so he needs fresh air to help him breathe esp at night !!!! Room wasn’t very clean either & we only had 1 toilet roll for the 2 nights we stayed !!!!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Chris em 30 de jan. de 2024
Thank you for your feedback on your recent visit to The Townhouse Manchester. Firstly, I would like to apologise that we did not meet your expectations during your visit. We are a grade 1 listed property and our bedroom windows don't open at the hotel for safety reasons.I will be sharing this feedback with the Housekeeping team to improve our cleanliness. Our reception team is 24hrs should you require additional items to make your stay comfortable.Thank you again for your feedback and I do hope to welcome you back soon. Kind regardsChris Thomson General Manager

10/10 - Excelente

Yvonne

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great reception! staff friendly
Hospedou-se por 1 diária em jan. de 2024
Resposta de Chris em 29 de jan. de 2024
Dear Yvonne,Thank you for your rating after your recent stay with us at The Townhouse Manchester. We sincerely appreciate your rating about your stay and we are delighted that you rated us highly. We look forward to welcoming you back for any future visits. Kind Regards, Chris Thomson General Manager

10/10 - Excelente

Nicola

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Hotel is lovely and was quiet during our 3 night stay, Sunday to Wednesday. Had a couple of small issues that were dealt with and we were offered a different suite. The staff were fantastic and are a credit to the hotel. Breakfast was lovely with a nice choice. We will definitely be returning.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Chris em 29 de jan. de 2024
Dear Nicola,Thank you for your feedback on your recent visit to The Town House Manchester Hotel. I will be sharing your feedback with the team as to improve our service and product.Thank you again for your feedback and hope to welcome you back soon. Kind regardsChris Thomson General Manager

10/10 - Excelente

Pedro

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Chris em 29 de jan. de 2024
Dear PedroThank you for your rating after your recent stay with us at The Townhouse Manchester. We sincerely appreciate your rating about your stay and we are delighted that you rated us highly. We look forward to welcoming you back for any future visits. Kind Regards, Chris Thomson General Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Chris em 22 de jan. de 2024
Thank you for your rating after your recent stay with us at The Townhouse Manchester. We sincerely appreciate your rating about your stay and we are delighted that you rated us highly. We look forward to welcoming you back for any future visits. Kind Regards, Chris Thomson General Manager

8/10 - Boa

RACHEL

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
2 night stay.
We have stayed before and were happy to return. My husband was disappointed it was no longer a menu for breakfast but a buffet. He said his was cold, I didnt have any issues. Our key cards kept de-activating so had several trips to reception to resolve this each time. We also had a plumbing issue in our bathroom just as we were going out on our second eve. This couldn't be resolved so we had to use the bathroom in the next room. Not ideal when you need the loo at 5am. No apology the next morning which was a little disappointing.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Phil (FOH Manager) em 21 de jan. de 2024
Hi Rachel, I am really sorry about the bathroom issue. I did offer your husband a room move but he declined and said that using the room next door was fine. Thank you for your feedback regarding breakfast, I will pass these comments on to the head chef.

4/10 - Insatisfatória

Gareth

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Most modern hotels operate with keycards to get you inside after dark and the trust that you will use the facilities as any reasonable person might. But at Townhouse they like to question you about your guests, like you are a teenager, rather than say, in your 50s. And thus Townhouse staff decided it was ok to police my life - I can't agree with that. I cannot recommend this establishment.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Phil (FOH Manager) em 19 de jan. de 2024
Hi Gareth, Thank you for your feedback. Due to the hotel policy we can not allow outside visitors to rooms after 11pm. This is to keep hotel guests safe and also to comply with fire safety regulations. We are sorry that we will not be seeing you again. Best Wishes

6/10 - Ok

Julia

Location to Palce theatre
Hospedou-se por 1 diária em jan. de 2024
Resposta de Phil (FOH Manager) em 19 de jan. de 2024
Thank you for your feedback.

8/10 - Boa

Debra

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great find in Manchester
Great find … well priced, good location, friendly and attentive staff and excellent breakfast. Nothing to fault would happily book again.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Phil (FOH Manager) em 19 de jan. de 2024
Debra, Thank you for your valued feedback. We look forward to welcoming you back in the near future.

10/10 - Excelente

Luis

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The place is very good located at the heart of the city. Just 10 minute walk to Oxford-Road train station and 15 minute walk or less to Picadilly Station. There are lots of restaurants and take aways close to the place. City Center is just 5 to 10 minute walk. The hotel is pretty good and personnel very friendly and helpful. The room is spacious and clean. Breakfast is average, I think it should be imporved. Overall stay was grat ! Thanks !
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Phil (FOH Manager) em 19 de jan. de 2024
Luis, Thank you do much for your great review. Our breakfast offer is currently under review and changes will be made in the near future. We hope to see you again soon.

6/10 - Ok

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Radiator not working in my room, so bitterly cold.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Phil (FOH Manager) em 19 de jan. de 2024
Thank you for your feedback.

8/10 - Boa

Tim

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Business trip
Convenient hotel in centre of the city. Breakfast not brilliant compared to other hotels in the city but staff pleasant and helpful
Hospedou-se por 1 diária em jan. de 2024
Resposta de Chris em 15 de jan. de 2024
Dear Tim,Thank you for your feedback on your recent visit to The Town House Manchester Hotel. I will be sharing your feedback with the team as to improve our service and product.Thank you again for your feedback and hope to welcome you back soon. Kind regardsChris Thomson General Manager

10/10 - Excelente

Linda

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Theatre trip with friends
Hotel in great location for theatre trip and easily walkable from Piccadilly train station. Checked in early and left our bags as rooms not ready but we didn’t expect them to be. Staff lovely and helpful throughout the stay. Rooms comfortable and clean although l little warm overnight (personally). Air con a little loud so wouldn’t have slept through. Breakfast was very pleasant and hot. Young lady in restaurant was friendly and very helpful. Only thumbs down in my opinion was the coffee ☕️. Could do with better coffee!! Checkout was as simple as check in and the team at the hotel were as pleasant as our stay.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Chris em 15 de jan. de 2024
Dear Linda,Thank you for your survey response received after your recent stay. We sincerely appreciate your scoring and comments and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.Kind Regards,Chris Thomson General Manager

8/10 - Boa

charles

Viagem de negócios
Pontos positivos: Serviço e funcionários
Reasonably priced
Dated hotel room but overall hotel was reasonably priced
Hospedou-se por 1 diária em jan. de 2024
Resposta de Chris em 12 de jan. de 2024
Dear Charles,Thank you for your rating after your recent stay with us at The Townhouse Manchester. We sincerely appreciate your rating about your stay and we are delighted that you rated. We look forward to welcoming you back for any future visits. Kind Regards, Chris Thomson General Manager

10/10 - Excelente

Rob

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Natasha em 10 de jan. de 2024
Hi Rob, Thank you so much for your 5 star review! We appreciate it greatly. We are glad you enjoyed your stay with us. Natasha - Operations Manager

10/10 - Excelente

Donald

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Natasha em 10 de jan. de 2024
Hi Donald, Thank you so much for your 10 star review! We appreciate it greatly. We are glad you enjoyed your stay with us. Natasha - Operations Manager

10/10 - Excelente

Donald

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Chris em 8 de jan. de 2024
Thank you for your feedback on your recent visit to The Town House Manchester Hotel. I will be sharing your feedback with the team as to improve our service and product.Thank you again for your feedback and hope to welcome you back soon. Kind regardsChris Thomson General Manager

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Good location and comfortable beds
Nice hotel, very central, so no parking available, so best to consider how much the cost will be if you have a car with you. Bedroom very comfortable, well insulated acoustics from street and neighbouring rooms. But hotel a few years old, so it's fraying around the edges ; shower thermostats not working very well, etc .. but overall a friendly and very well located hotel
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Natasha em 10 de jan. de 2024
Good Afternoon, Thank you so much for your review! We will be sure to take the feedback on board and look into this. We are glad you enjoyed your stay with us. Natasha - Operations Manager

10/10 - Excelente

Raymond

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Chris em 8 de jan. de 2024
Thank you for your feedback on your recent visit to The Town House Manchester Hotel. I will be sharing your feedback with the team as to improve our service and product.Thank you again for your feedback and hope to welcome you back soon. Kind regardsChris Thomson General Manager

10/10 - Excelente

Micheal

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A great property. Very welcoming staff, less than 10 minutes from Piccadilly gardens for a nice meal or shopping. The rooms are spacious and comfy. The breakfast is delicious, buffet style with many options.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Chris em 8 de jan. de 2024
Thank you for your feedback on your recent visit to The Town House Manchester Hotel. I will be sharing your feedback with the team as to improve our service and product.Thank you again for your feedback and hope to welcome you back soon. Kind regardsChris Thomson General Manager

10/10 - Excelente

Lucy

Viagem a dois
Loved it
Hospedou-se por 1 diária em dez.. de 2023
Resposta de chris em 1 de jan. de 2024
Dear Lucy,Thank you for the 5 out of 5 review for your recent stay.We look forward to welcome you back in the near future to the Townhouse.thanksChris

6/10 - Ok

Jason

Hospedou-se por 1 diária em dez.. de 2023
Resposta de chris em 1 de jan. de 2024
Dear Jason,thank you for your review after your recent stay with us.We hope to welcome you back in the futurethanksChris

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Receptionist staff rude and didn’t respond when we said hello, floor in the room was dirty and there were stains and dust on the ceiling. Did not sleep very well as the bed wasn’t comfy and felt hard.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Chris em 29 de dez. de 2023
Dear Anonymous,Thank you for your feedback on your recent visit to The Townhouse Manchester. Firstly, I would like to apologise that we did not meet your expectations during your visit. We are sorry the team member never acknowledge during the stay. I will be sharing this feedback with team to improve our service and product. we are sorry you never shared your details to allow us to investigate your room in particular. Thank you again for your feedback and I hope to welcome you back soon. Kind regardsChris Thomson General Manager

8/10 - Boa

Jodi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room was lovely, clean and spacious. Breakfast had many hot and cold options.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Chris em 29 de dez. de 2023
Dear JodiThank you for your rating after your recent stay with us at the The Townhouse Manchester. We sincerely appreciate your rating about your stay. We are glad you like the room.We look forward to welcoming you back for any future visits. Kind Regards, Chris Thomson General Manager

8/10 - Boa

Eeli

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Natasha em 15 de dez. de 2023
Hi Eeli, Thank you so much for your review! We are glad you enjoyed your stay with us and look forward to welcoming you back soon.

6/10 - Ok

Viajante verificado

Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Natasha em 13 de dez. de 2023
Thank you for your review! We hope you enjoyed your stay with us .

2/10 - Terrível

Wendy

Pontos positivos: Limpeza e comodidades
Pontos negativos: Condições e instalações da propriedade
Myself and my partner stayed over night at the townhouse Hotel 101 portland Street Manchester M16DF on Monday the 4th November 2023. We checked into the hotel at 4pm and was allocated room number 117, as soon as we entered the room we set the heating system to 24 degrees and the portable radiator to full so when we came back into the room later on that evening the room would be nice and warm. We came back to the room between 10 - 10.30pm and the room temperature was freezing, it felt like a fridge. For some reason the heating system and the radiator had both turned off. We tried to re set the heating and when we retired to bed we had no choice but to sleep in our clothes, we struggled to sleep as we were to cold, it was the most uncomfortable sleep due to the room temperature. Again waking up in the morning and the room temperature was still freezing. It actually was warmer in the corridor than it was in our room. As we went to check out at reception We spoke to the receptionist on duty and placed our complaints and concerns, she apologised to us and she reported the issues to the hotel manager.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Natasha em 13 de dez. de 2023
Hi Wendy, Thank you for taking the time to write a review! We appreciate your feedback. I apologize for the inconvenience and the unfortunate temperature problem you went through during your stay. The issue was indeed handed over to the manager and we are now following up on this with our maintenance team. Thanks Again

4/10 - Insatisfatória

Sioux

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Staff were lovely and accommodating but the facilities and rooms are very tired and need a refit.
Resposta de Chris em 8 de fev. de 2024
Thank you for your feedback on your recent visit to The Townhouse Manchester. Firstly, I would like to apologise that we did not meet your expectations during your visit regards out listed property. I will be sharing this feedback with team to improve our service and product.Thank you again for your feedback and I hope to welcome you back soon. Kind regardsChris Thomson General Manager

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best hotel we have stayed in, in Manchester
Best hotel we have stayed in, in Manchester with a very spacious room and the bed and pillows were very comfortable.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Natasha em 7 de dez. de 2023
Hi John, Thank you for your 10 star review! We are glad you enjoyed your stay with us. We look forward to welcoming you back soon.

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very impressed with this hotel. Will certainly book again. Everything perfect.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Natasha em 6 de dez. de 2023
Hi Robert, Thank you so much for your 10 star review. I am glad you enjoyed your stay with us and we look forward to welcoming you back.

8/10 - Boa

Chris

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Natasha em 6 de dez. de 2023
Hi Chris, Thanks for your review! We are glad you enjoyed your stay and we look forward to welcoming you back.

10/10 - Excelente

james

Hospedou-se por 1 diária em nov. de 2023
Resposta de Natasha em 6 de dez. de 2023
Thank you for your 10 star review! We look forward to welcoming you back soon.

6/10 - Ok

Shaun

Viagem a dois
Our room was freezing. No heating on the coldest night of the year so far. Even though the room was perfectly comfortable our stay was ruined by the freezing temperatures. Reported to staff the following morning but they didn't seem bothered.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Natasha em 6 de dez. de 2023
Hi Shaun, Thank you for your review! I apologise for letting you down and for the inconvenience caused by the temperature in the room. We will be sure to pass this onto the correct teams to get this rectified. If you did want to follow up on this, please feel free to contact me directly.

8/10 - Boa

Brian

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location and price
Hospedou-se por 1 diária em nov. de 2023
Resposta de Paul em 30 de nov. de 2023
Its all about Location, Location, Location Brian. Thank you for choosing the Townhouse Manchester and we look forward to seeing you again soon.Best wishes,Paul & Team.

10/10 - Excelente

Mr. P

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent room, very high standard
Hospedou-se por 1 diária em nov. de 2023
Resposta de Natasha em 28 de nov. de 2023
Hi Mr P, Thank you for your 5 star review! We are glad you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 - Excelente

jamie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay in Manchester
Really good stay in centre of manchester.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Natasha em 28 de nov. de 2023
Hi Jamie, Thank you for 10 star review! We are glad you enjoyed your stay with us and we look forward to welcoming you back.

6/10 - Ok

William

Hospedou-se por 1 diária em nov. de 2023
Resposta de Chris em 23 de dez. de 2023
Dear William,Thank you for your rating after your recent stay with us at the The Townhouse Manchester. We sincerely appreciate your rating about your stay. We look forward to welcoming you back for any future visits. Kind Regards, Chris Thomson General Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Good Location
The hotel was in a really good location, nice and central.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Natasha em 23 de nov. de 2023
Good Morning, Thank you so much for the nice review!We hope to welcome you back sometime soon. Thanks

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Gammelt og dårlig oppusset
Vi sto i kø for innsjekking i 25 min. Resepsjonister som virket veldig uerfarene. Dårlig standard på rom, det virket som det hadde vært vannskader i taket og badet var ikke noe særlig. Det var vanskelig å dra opp i toalettet og badet var gammelt og ufresht.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Paul em 24 de nov. de 2023
Thank you for taking the time to review your recent stay with us.Best wishes,Paul & Team.

2/10 - Terrível

Sam

Hospedou-se por 1 diária em nov. de 2023
Resposta de Natasha em 7 de dez. de 2023
Hi Sam, I am sorry to see your review. If there is something you would like to discuss please contact me personally.