Quarto standard, 1 cama Queen e sofá-cama | 1 quarto, cofres nos quartos, escrivaninha

Avaliações de Novotel Manchester Centre

4 out of 5
Novotel Manchester Centre
21 Dickinson Street, Manchester, England

Avaliações

8,8

Excelente

Nota 10 - Excelente. 533 de 1000 avaliações" "
Nota 8 - Boa. 330 de 1000 avaliações" "
Nota 6 - Ok. 79 de 1000 avaliações" "
Nota 4 - Insatisfatória. 34 de 1000 avaliações" "
Nota 2 - Terrível. 24 de 1000 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,4/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Boa localizacao
Bem localizado, staff bom e educado, vale a estadia!
Hospedou-se por 5 diárias em dez. de 2022

6/10 - Ok

Monica Bubeck

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
O quarto era muito úmido e o ar condicionado falhando Tentei ligar a recepção durante a noite para verificar o ar pois estava com frio não atenderam Não havia cobertores extras passamos frio
Hospedou-se por 2 diárias em jun. de 2022

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2022
Resposta de Andreas em 19 de fev. de 2022
Thank you for staying with us! We really appreciate your feedback. We look forward to welcoming you again soon!

10/10 - Excelente

ANA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
muito bem localizado
excelente localização e pequeno almoco
Hospedou-se por 3 diárias em out. de 2019
Resposta de R.Soldatich em 7 de nov. de 2019
Dear Ana Thank you for spending the time to tell us about your stay at Novotel Manchester Centre. We are really happy you enjoyed the experience and our breakfast selection. Thank you again for sharing your feedback and we hope your next visit will be as pleasant as the previous one. Best Regards R.Soldatich Front Office Manager

10/10 - Excelente

ARYANE L S

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito bom hotel
Muito bom hotel
Hospedou-se por 1 diária em jun. de 2017

8/10 - Boa

rebecca

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Great location. Good breakfast and friendly staff.
Hospedou-se por 2 diárias em mai. de 2024

4/10 - Insatisfatória

Chatan

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Sauna not working - been here waiting for over an hour!
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Elisa, London

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent customer service and staff. Amenities in the room a little on the bare side. I had two shampoos, no body wash and literally nothing else in the bathroom. For a 4 star I would have expected a cotton bud. Hence the 4 star review.
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Mohamed, Houston

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location at Manchester city center, walking distance to a lot of great places to eat and walk around.
Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Hakan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Gym was great. Friendly staff. Nice location. Some breakfast items need to be fresher.
Hospedou-se por 2 diárias em abr. de 2024

8/10 - Boa

VITUS

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a good stay and property close to many interesting locations. Only issue with my room was the AC regulator not visible and unable to properly regulate room temperature.
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Najib

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
It was very clean.
Hospedou-se por 1 diária em mar. de 2024

8/10 - Boa

Neil

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was clean. All staff we dealt with were really friendly. Location with in the city is excellent.
Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Marion

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

Carla

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very well located place with high cleanliness standards
Hospedou-se por 2 diárias em mar. de 2024

8/10 - Boa

Malcolm

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very comfortable and great breakfast. The staff were also very nice and super helpful. Great stay.
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Paul

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great at Reception
Two guys on Reception, Pasquales and Marius, were excellent - friendly, courteous and helpful. the service in the restaurant was slow.
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Joanne

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A good, well located family friendly hotel
Stayed one night and would definitely use this hotel again. I stayed in a superior twin room and it was clean, spacious, sound proof (never heard a thing to disturb us) and it had everything I needed for my stay. I chose this hotel for it's location as it was near the Palace Theatre and the railway station. All the staff were very friendly and helpful, check in was very quick. I didn't use the bar or eat in the hotel but it all looked very nice and welcoming. Really enjoyed my stay and will book again.
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Christopher

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff especially at the front desk. Marois was very helpful from check in to getting my taxi to the airport at departure!
Hospedou-se por 12 diárias em jan. de 2024

10/10 - Excelente

Anette

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The hotell had a great location, near train station Oxford road, to trams and near good restaurants! The check in service was great (italian guy forgot His name)!! Nice rooms and decorated Nice, one minus, I found a living insect (silverfish?) in the bathroom, but otherwise good cleened.
Hospedou-se por 2 diárias em jan. de 2024

6/10 - Ok

Claire

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Good location, comfortable bed.
Beds and room are very comfortable. Bathroom and toilet need a rennovation and we struggled with how warm it was at night - couldn't seem to figure out the air con. Location was great we were roughly a 10 minute walk to everything we wanted to do.
Hospedou-se por 5 diárias em jan. de 2024

6/10 - Ok

GARY

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Needs updating
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em dez. de 2023

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Convenient 2-night family stay
Good experience. Facilities could use some freshening-up, but otherwise comfortable stay. Location was very convenient
Hospedou-se por 2 diárias em dez. de 2023

10/10 - Excelente

Jade

Viagem a dois
Pontos positivos: Comodidades e condições e instalações da propriedade
Great stay , good night sleep , friendly staff very pleasant , will stay again :)
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Clare

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Family trip
Great room, staff lovely and friendly, also very helpful. Great location. Will stay again
Hospedou-se por 1 diária em dez.. de 2023

2/10 - Terrível

Raj

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I'm not sure how this hotel can be 4-star, I'm surprised, I've stayed in a budget Travelodge, and their rooms and standards are so much better than what this Hotel. the room was dirty with lots of stains on the carpet, a tiny toilet with no hand wash basin, which is highly so inconvenient and unhygienic having to go into the shower room to wash hands. Holes in the toilet door, the paint coming off the walls, the room temperature which cannot be controlled thus freezing, stains on the toilet seat, and the room generally quite dirty and no soundproofing as they seem to claim, could hear the next room late night attics next to the walls and lots of vibrations. I would never stay at this hotel again but the location is superb and very central.
Hospedou-se por 2 diárias em dez. de 2023

2/10 - Terrível

Haiwei

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Worst novotel ever
Very dirty old hotel. No cleaning service during the stay. The only good thing is the Breakfast. Horrible experience!
Hospedou-se por 3 diárias em dez. de 2023

8/10 - Boa

James

Viagem com a família
Pontos positivos: Comodidades
Good location. Friendly staff. Standard room was comfortable. I found their bed pillows very uncomfortably.
Hospedou-se por 3 diárias em dez. de 2023

8/10 - Boa

dave

Hospedou-se por 1 diária em dez.. de 2023

6/10 - Ok

hannah

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Conforto do quarto
It was ok.
We paid £32 for car parking. The hotel is lovely when you walk in. Service fantastic. The room itself was too warm. Air con did not work or there wasn't any? Now im heavily pregnant but the bed was hard, i had 1 flimsy pillow my partner had a terrible sleep too so probably the bed? The bathroom sink is awkward to fill kettle up. I had no sleep at all. Didnt have breakfast as we didnt want to pay an extra £30. The curtains were fantastic except we could not sleep at all. It was a very long night. If you like going bed hot and lying on a hard flat pillowed bed then this hotel is perfect for you. We wont come here again but you live and learn.
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Santiago

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ronojoy Bhattacharyya em 22 de dez. de 2023
Dear Santiago,We very much appreciate your comments regarding your stay at the Novotel Manchester Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - Excelente

Miss Karen

Hospedou-se por 2 diárias em dez. de 2023

10/10 - Excelente

Gina

Hospedou-se por 4 diárias em dez. de 2023
Resposta de Ronojoy Bhattacharyya em 22 de dez. de 2023
Dear Gina,Thank you very much for your recent stay with us at Novotel Manchester Centre. We are delighted that you enjoyed your time with us.I have conveyed your feedback to our team who take great pride in knowing that their hard work has ensured a wonderful experience for our guests!I very much hope to welcome you back in the future and trust your next visit will be as brilliant as this one!Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - Boa

Mark

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice Hotel Stay
Hotel location was very good, breakfast was very good and service was very good. Our room was fine but we did need to ask reception to make the additional bed up for child staying as this wasnt done upon check in. We had relatives staying in same hotel having paid the same rate and they had more room items available to them, slippers , robes etc that we didnt receive. Felt almost as if our room hadnt finished being made up for our arrival. Staff very attentive when bed make up was requested however so that was corrected quickly whilst we had a drink in the very nice bar attached to the hotel. Would stay again.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ronojoy Bhattacharyya em 22 de dez. de 2023
Dear Mark,We thank you for your very kind comments about our Novotel Manchester Centre. We are pleased to hear that you enjoyed your stay and that the location was to your liking. Moreover, we appreciate the feedback regarding the additional bed and room items; We have 4 room categories in the hotel and room amenities are different for each of them however we do provide as complimentary if requested. Thank you again for taking the time to share your experience with us. We hope that if you decide to stay with us again, it will be a truly memorable experience! Sincerely, Ronojoy BhattacharyyaFront Office Manager

10/10 - Excelente

Sophie

Viagem em grupo
Everything
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ronojoy Bhattacharyya em 22 de dez. de 2023
Dear Sophie,Thank you for staying with us at Novotel Manchester Centre. We are delighted that you enjoyed your stay with us and I have shared your encouraging comments with the team.I very much look forward to welcoming you back to Novotel in the near future and I'm sure your next stay will be just as wonderful as your most recent experience.Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - Excelente

Diane

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely hotel
A great stay in a superb hotel. A short walk to the Christmas markets and shopping centre. Plenty of restaurants around. Staff friendly and room was lovely with comfortable beds. Great choices for breakfast, all self service. Will definitely revisit
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ronojoy Bhattacharyya em 6 de dez. de 2023
Dear Diane,Thank you for taking the time to review your recent stay with us here at the Novotel Manchester Center. We are delighted that you enjoyed your experience and found our staff to be friendly and helpful. We are also pleased that you took advantage of our great breakfast selection and close proximity to the Christmas markets and shopping centre.We strive to provide a comfortable, enjoyable experience for all of our guests, so we are thrilled that we were able to do so during your stay. Thank you once again for your review and we look forward to welcoming you back soon! Best regards, Ronojoy BhattacharyyaFront Office Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Ronojoy Bhattacharyya em 22 de dez. de 2023
Dear Guest,Thank you for taking the time to review your stay with us at Novotel Manchester City Centre and hope to welcome you back soon.Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - Excelente

Elín Ósk

Viagem com a família
Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Exelent stay in Novatel. The staff was very friendly and helpful. Evrything was amacing.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Ronojoy Bhattacharyya em 22 de dez. de 2023
Dear Elín Ósk, Thank you for taking the time to share your wonderful experience with us. We are so pleased to hear that you felt so well taken care of by our friendly and helpful staff. It is always our aim to ensure that all of our guests have a comfortable and enjoyable stay, and we are delighted that you did. We look forward to welcoming you back soon!Sincerely,Ronojoy BhattacharyyaFront Office Manager

6/10 - Ok

steve

Viagem com família e crianças pequenas
very urban setting, staff are busy so inattentive. very noisy outside window (obviously not the hotels fault). very tired public areas.
Hospedou-se por 2 diárias em nov.. de 2023

2/10 - Terrível

Nicola

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Not happy that there was no discounted parking, had to pay city tax which wasn’t warned about! The air con was not working and found one staff member very rude and abrupt
Hospedou-se por 1 diária em nov. de 2023
Resposta de Ronojoy Bhattacharyya em 6 de dez. de 2023
Dear Nicola, Thank you for taking the time to share your experience with us. At Novotel Manchester Centre, we strive to provide our guests with a pleasant and enjoyable stay, and it is regrettable that we did not meet your expectations on this occasion. We apologize for any inconvenience caused by the lack of discounted parking and the unresponsive air con. We value feedback from our guests, as this helps us ensure that future experiences are improved. We take great pride in providing each guest with a warm and welcoming experience, so we are sorry to hear that you had a negative interaction with one of our staff members on this occasion. We hope you will choose to stay with us once again in the future so that we can give you the experience you expect from Novotel Manchester Centre. Sincerely, Ronojoy BhattacharyyaFront Office Manager

10/10 - Excelente

Hannah

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were immediately welcoming, even gifting little plush toys to my children. Checkin was quick and efficient, the room was clean and spacious, with everything we needed- a safe, coffee facilities, a fridge, towels and toiletries and sufficient bedding. Well located for central Manchester with restaurants, bars, trams, conference centre all within walking distance. Would use again, and recommend.
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Julie

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
This hotel is ideally located and the room was spotless! Clean, modern and great facilities in the room including fabulous toiletries and a Nespresso machine!
Hospedou-se por 1 diária em nov. de 2023
Resposta de Ronojoy Bhattacharyya em 21 de nov. de 2023
Dear Julie,Thank you for choosing Novotel Manchester Centre and for taking the time to share your positive feedback. We're thrilled to learn that our hotel's ideal location and spotless rooms contributed to a great experience during your stay.We strive to provide our guests with a comfortable and enjoyable stay, and we're delighted to hear that we succeeded in making your visit special.We appreciate your kind words, and we look forward to the opportunity of welcoming you back for another wonderful stay. Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - Excelente

Anna

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Brilliant stay!
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Ronojoy Bhattacharyya em 17 de nov. de 2023
Dear Anna,Thank you very much for your recent stay with us at Novotel Manchester Centre. We are delighted that you enjoyed your time with us.I have conveyed your feedback to our team who take great pride in knowing that their hard work has ensured a wonderful experience for our guests!I very much hope to welcome you back in the future and trust your next visit will be as brilliant as this one!Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - Excelente

Rhona

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great location always a good stay.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Ronojoy Bhattacharyya em 17 de nov. de 2023
Dear Rhona,Thank you for choosing Novotel Manchester Centre, and we appreciate your positive feedback! We're delighted to hear that you had a great stay and found our location to be convenient.Your satisfaction is our priority, and we look forward to welcoming you back for another excellent experience. Safe travels, and we hope to see you again soon!Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - Boa

Bengt

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Ronojoy Bhattacharyya em 17 de nov. de 2023
Dear Bengt,Thank you for taking the time to share your feedback. We're glad to see that your overall experience at Novotel Manchester Centre was positive.If there are any specific aspects or suggestions you'd like to share, please feel free to reach out. Your comments are valuable as we continually strive to improve our services and meet our guests' expectations.We appreciate your choosing Novotel Manchester Centre, and we hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - Boa

Kelly

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Ronojoy Bhattacharyya em 17 de nov. de 2023
Dear Guest,Thank you very much for your recent stay with us at Novotel Manchester Centre. We are delighted that you enjoyed your time with us.I have conveyed your feedback to our team who take great pride in knowing that their hard work has ensured a wonderful experience for our guests!I very much hope to welcome you back in the future and trust your next visit will be as brilliant as this one!Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2023
Resposta de Ronojoy Bhattacharyya em 17 de nov. de 2023
Dear Guest,Thank you for staying with us at Novotel Manchester Centre. We are delighted that you enjoyed your stay with us and I have shared your encouraging comments with the team.I very much look forward to welcoming you back to Novotel in the near future and I'm sure your next stay will be just as wonderful as your most recent experience.Sincerely,Ronojoy BhattacharyyaFront Office Manager

8/10 - Boa

andie

Pontos positivos: Serviço e funcionários e conforto do quarto
Friendly staff, room a bit dysfunctional, but has tried everything to keep as up to date as possible
Hospedou-se por 1 diária em out. de 2023
Resposta de Ronojoy Bhattacharyya em 17 de nov. de 2023
Dear Andie,Thank you for choosing Novotel Manchester Centre and for taking the time to share your feedback. We're pleased to hear that you appreciated the friendly service provided by our staff.We also appreciate your understanding regarding any room-related challenges. Our team is committed to ensuring that guests have a comfortable stay, and we're continually working to improve our services.We hope to have the pleasure of welcoming you back for another stay. Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 - Excelente

Martina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A great hotel for a longer weekend visit in Manchester
Hospedou-se por 3 diárias em out. de 2023