2/10 - Terrível
Natalie S.
26 de nov. de 2024
DO NOT BOOK WITH THIS HOST
DO NOT BOOK WITH THIS HOST!! The lack of professionalism and response is extremely disappointing! The apartment was well located and well-kept, but the host did not provide the check-in details prior to our arrival (after several communication requests) They claim to be accessible from 10 am - 1am daily, but this is a lie. Once on-site, they did not respond to 9 phone calls, 4 emails or communications thru VRBO directly and we were left, 3 women, waiting on the street for 3 hours into the night. We had to find alternative accommodations for the night and have since been trying to get reimbursed for this first night. It has been over 2 months and the host is ignoring emails. Their lack of professionalism is appalling. This one incident ruined an otherwise idyllic 2 weeks trip thru Spain. Skip this host and find one that will ensure you are taken care of and feel safe.
Natalie S.
Hospedou-se por 3 diárias em set. de 2024