Vista aérea

Avaliações de Sentido Galosol

4 out of 5
Sentido Galosol
Rua D. Francisco Santana, Caniço de Baixo, Santa Cruz, Madeira

Avaliações

8,8

Excelente

Nota 10 - Excelente. 142 de 285 avaliações" "
Nota 8 - Boa. 117 de 285 avaliações" "
Nota 6 - Ok. 23 de 285 avaliações" "
Nota 4 - Insatisfatória. 2 de 285 avaliações" "
Nota 2 - Terrível. 1 de 285 avaliações" "

9,2/10

Limpeza

9,0/10

Serviço e funcionários

9,2/10

Comodidades

8,8/10

Condições e instalações da propriedade

9,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Gloria M M

Hospedou-se por 5 diárias em mai. de 2022
Resposta de The Management em 22 de jul. de 2022
Dear Michael, Thank you very much for your review. We are very pleased that you enjoyed your stay with us. We look forward to welcoming you as our guest again soon. With kind regards, The Management

10/10 - Excelente

Luisa

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente
Localização excelente, staff atencioso, limpeza impecável, excelente pequeno almoço. Recomendo sem dúvida
Hospedou-se por 2 diárias em jan. de 2022
Resposta de A Direcção em 22 de jul. de 2022
Estimada Luísa, Muito obrigado pela sua avaliação e recomendação da nossa casa. Estamos muito satisfeitos por ter gostado da sua estadia connosco. Teremos todo o prazer em dar-lhe novamente as boas-vindas num futuro próximo. Com os melhores cumprimentos, A Direcção

10/10 - Excelente

Andre

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2021
Resposta de Das Management em 22 de jul. de 2022
Lieber André, Vielen Dank für Ihre Super Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und wir Sie mit unserem Service überzeugen konnten. Wir hoffen, Sie in Zukunft wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen, Das Management

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Linda Kerstin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Das Sentido Galosol hat uns wunderbar gefallen. Ein erstklassiges Hotel mit hochwertiger Ausstattung, herzlichen und hilfsbereiten Menschen und bester Lage - ein Ort zum Geniessen, Entspannen und Wohlfühlen. Wir kommen sehr gerne wieder. ☺️
Hospedou-se por 10 diárias em mai. de 2024
Resposta de Sentido Ambassador em 18 de mai. de 2024
Liebe Linda Kerstin,Vielen Dank für Ihr fantastisches Feedback! Es freut uns sehr zu hören, dass Ihnen das Sentido Galosol so gut gefallen hat. Es ist großartig zu wissen, dass Sie die erstklassige Ausstattung, die herzlichen und hilfsbereiten Mitarbeiter sowie die ausgezeichnete Lage genossen haben. Wir freuen uns bereits darauf, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Nicole FettelSentido Ambassador

10/10 - Excelente

Lisa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay for a long weekend. Good gym and range of classes. Enjoyed the sunrise yoga and the activities organised by Lokoloko next door were fantastic. All the staff at the hotel were amazing, so friendly.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Sentido Ambassador em 18 de mai. de 2024
Dear Lisa,Thank you for sharing your experience! We're thrilled to hear that you had a great long weekend stay with us. It's wonderful that you enjoyed our gym facilities and the variety of classes available. Our team works hard to provide exceptional service, and we're delighted that you found them to be so friendly. We hope to welcome you back for another fantastic stay soon!Warm regards,Nicole FettelSentido Ambassador

10/10 - Excelente

Markus

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Vielfältige Möglichkeiten
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Sentido Ambassador em 3 de mai. de 2024
Lieber Markus,Vielen Dank für Ihre Bewertung und Ihr Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben, und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Nicole FettelSentido Ambassador

10/10 - Excelente

Ariane

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Belle localisation pour visiter plusieurs attraits de la région!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sentido Ambassador em 3 de mai. de 2024
Bonjour Ariane,Merci pour votre avis positif! Nous sommes ravis que notre emplacement vous ait permis de profiter pleinement des nombreuses attractions de la région. Nous espérons vous revoir bientôt pour de nouvelles découvertes!Cordialement,Nicole FettelSentido Ambassador

10/10 - Excelente

Tobias

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Das geräumige Zimmer mit tollen Ausblick war super. Neu , modern, gut ausgestattet. Die Restaurants waren Qualitativ hochwertig und wir wurden freundlich bedient. Alles bestens
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Das Management em 10 de abr. de 2024
Lieber Tobias,Vielen Dank für das positive Feedback! Es freut uns sehr zu hören, dass Sie mit dem geräumigen Zimmer, dem tollen Ausblick, der modernen Ausstattung sowie den hochwertigen Restaurants und dem freundlichen Service zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenDas Management

10/10 - Excelente

Kendra

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really really enjoyed my stay. Hotel was clean and quiet and served my needs perfectly. Hotel staff was able to arrange for a rental car for me when I arrived to the hotel. Free parking was very limited but, I was always able to find paid street parking not far from the hotel. So not really a big deal. The hotel staff are superb. A special acknowledgement to Barbara Gomez who is so kind, professional, always had a smile on her face and offered great suggestions for things to do in Madeira during my stay. My only “complaint” which is minor is the temperature of the hot water in my room . I like the option of very hot water when it comes to bathing/showering. The water in my room was barely lukewarm. Outside of this minor issue, I would most certainly would stay at this hotel again.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Das Management em 10 de abr. de 2024
Dear Kendra,Thank you for your fantastic review! We're thrilled you enjoyed your stay and found our hotel clean, quiet, and accommodating. It's wonderful to hear our staff, especially Barbara Gomez, provided exceptional service. We apologize for the inconvenience with the hot water temperature and will address it promptly. We look forward to welcoming you back soon!Warm regards,The Management

8/10 - Boa

martyn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were lovely and super helpful. Me and my partner used the pool, spa and fitness facilities every day and really enjoyed the sunrise yoga classes. The buffet breakfast was decent. Hiring a car is necessary as there is very little within walking distance of the hotel. But the island is only small, so you can reach most places with a short drive from the hotel.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Sentido Ambassador em 3 de mai. de 2024
Dear Martyn,Thanks for the great feedback! We're thrilled that you and your partner enjoyed the pool, spa, and fitness facilities, and that you loved the sunrise yoga classes. It's also great that our buffet breakfast hit the spot.It's true that hiring a car can make getting around easier, but we're glad you found it convenient to explore the island.We look forward to welcoming you back soon!Best wishes,Nicole FettelSentido Ambassador

10/10 - Excelente

Sven

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There are several unique points about this hotel. We liked a lot the Spa and the Lido at the ocean. The Spa with view onto the ocean without obstruction is a very special place to calm down. The lido with the ability to go directly into open waters was amazing for snorkeling. The variety of fish in the waters was spectecular and something I will not forget. The breakfast was great as well. We liked a lot the variety and the quality. The freshmade omelettes according to our wishes were my highlight every morning as well as the fresh waffles. The room we got in the end was great as well. Good view and the quality of the room itself was very high. The beds were very comfy and I slept very well. Overall, very clean and the hotel is in good shape. Downside for us was that the first room we got during Check-In. The room 3010 is basically in the cellar, very dark and not very nice. I did not spend 10 minutes in there before I wanted to leave. We asked for another room which the reception luckily found in the first floor and changed without any question. In the new room 4114, we felt very comfortable for our week. Thank you Sentido for a great vacation!
Hospedou-se por 7 diárias em fev. de 2024
Resposta de The Management em 10 de abr. de 2024
Dear Sven,Thank you for sharing your experience! We're delighted you enjoyed the unique features of our hotel, especially the serene Spa with its ocean view and the fantastic snorkeling opportunities at the Lido. It's wonderful to hear that you appreciated the variety and quality of our breakfast, and we're glad the room you ended up in met your expectations, providing both comfort and a great view. We apologize for any inconvenience with the initial room assignment but are pleased our reception team promptly resolved the issue for you. We're thrilled to have been a part of your great vacation experience. Thank you for choosing Sentido!Warm regards,The Management

10/10 - Excelente

Verena

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We enjoyed our stay at the Sentido Galosol. We liked the beautiful modern interior design. Parking wasn’t always easy although there are some parking spots for hotel guests (not enough). The rooms were equipped with everything we needed. The breakfast was good and we got a lunchbox for our early departure. The staff was very friendly. The indoor pool was nice and not too crowded. We would have loved more vegan options at the breakfast buffet (like for example some vegan spread for the bread).
Hospedou-se por 3 diárias em fev. de 2024
Resposta de The Management em 10 de abr. de 2024
Dear Verena,Thank you for your feedback! We're delighted you enjoyed your stay at Sentido Galosol and appreciated our beautiful modern interior design. We apologize for any inconvenience regarding parking availability and will take your comments into consideration for future improvements. It's great to hear that you found the rooms well-equipped and enjoyed the breakfast, as well as the lunchbox for your early departure. We're pleased to know that our staff made your stay enjoyable and that you found the indoor pool enjoyable.Your suggestion for more vegan options at the breakfast buffet is duly noted, and we'll strive to enhance our offerings in that regard. We hope to welcome you back soon for another enjoyable stay!Warm regards,The Management

10/10 - Excelente

Linda

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A great spot to relax at the end of our trip
Hospedou-se por 2 diárias em fev. de 2024
Resposta de The Management em 10 de abr. de 2024
Dear Linda,We are very pleased that you had a wonderful holiday with us.We would be very happy to welcome you again in the future.With kind regards,The Management

10/10 - Excelente

Randy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em fev. de 2024
Resposta de The Management em 10 de abr. de 2024
Dear Randy,We are very pleased that you had a wonderful holiday with us and that we were able to please you with our Hotel.We would be very happy to welcome you again in the future.With kind regards,The Management

10/10 - Excelente

Tranda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our room had a ocean view and the surrounding area was beautiful and peaceful.
Hospedou-se por 11 diárias em jan. de 2024
Resposta de Sentido Ambassador em 3 de mai. de 2024
Dear Tranda,Thank you for you great review! It's wonderful to know that you had a relaxing stay with us.We look forward to welcoming you back for another serene getaway!Warm regards,Nicole FettelSentido Ambassador

10/10 - Excelente

Inge

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wir kennen das Galosol schon seit einigen Jahren und sind wieder sehr zufrieden gewesen. Das Hotel, das Personal, die Atmosphäre alles top!
Hospedou-se por 14 diárias em jan. de 2024
Resposta de Das Management em 2 de fev. de 2024
Liebe Inge,Herzlichen Dank für Ihre positive Bewertung und das Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns wieder genossen haben und wir Sie weiterhin mit unsererem Hotel und Service überzeugen konnten. Wir hoffen, Sie bald wider bei uns begrüssen zu dürfen.Mit freundlichen Grüßen,Das Management

10/10 - Excelente

Phoebe

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 6 diárias em dez. de 2023
Resposta de The Management em 2 de fev. de 2024
Dear Phoebe,Thank you very much for the great review. We are delighted that you had a wonderful holiday with us and that we could impress you with our hotel.We would be very happy to welcome you again soon.Yours sincerely,The Management

8/10 - Boa

Teresa

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023
Resposta de The Management em 2 de fev. de 2024
Dear Teresa,Thank you very much for the review.We would be very happy to welcome you again soon.Yours sincerely,The Management

8/10 - Boa

Pier-Paolo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Noël 2023
Établissement parfait pour des vacances sans stress où tout est prévu pour notre confort et le bien être. Et le personnel est très agréable et sympathique et saura vous aider pour vos activités L’accès à l’océan est parfait
Hospedou-se por 7 diárias em dez. de 2023
Resposta de The Management em 2 de fev. de 2024
Dear Noel,Thank you very much for the great review and the excellent feedback. We are delighted that you had a wonderful holiday with us and that we could impress you with our hotel and service.We would be very happy to welcome you again soon.Yours sincerely,The Management

10/10 - Excelente

Rui

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect location for active holiday
Great location in the waterfront. Perfect for active holidays as it offers a wide range of options to suit all tastes.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de The Management em 30 de dez. de 2023
Dear Rui,Thank you very much for your review and feedback. We are delighted that you had a pleasant stay with us and that we were able to impress you with our hotel and its location.We hope to welcome you again soon.With kind regards,The management

10/10 - Excelente

Chiam

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Parking - not great because of limited spaces available. End up playing musical chairs/cars. Great service from Staff at reception - Duarte Santos and breakfast staff. Commendable! Thank you. Close to airport and amenities. Require own transportation.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de The Management em 30 de dez. de 2023
Dear Chiam,Thank you very much for your review and feedback. We are pleased that you had a pleasant stay with us and that we were able to impress you of our hotel and service.We hope to welcome you again soon.With kind regards,The management

10/10 - Excelente

giuseppe

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em dez. de 2023
Resposta de The Management em 30 de dez. de 2023
Dear Guest,Thank you very much for your review. We are pleased that you had a pleasant stay with us and that we were able to convince you of our hotel.We hope to welcome you again soon.With kind regards,The management

10/10 - Excelente

Christian

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Alles wunderbar
Hospedou-se por 7 diárias em nov.. de 2023
Resposta de Das Management em 28 de nov. de 2023
Lieber Christian,vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten.Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Das Management

10/10 - Excelente

Isabella

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de The Management em 28 de nov. de 2023
Dear Isabella,Thank you for your review. We are very pleased that you had a nice stay with us.We would be very happy to welcome you again soon.With kind regards,The Management

8/10 - Boa

Sabine Regula

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
👍
Hospedou-se por 10 diárias em nov.. de 2023
Resposta de The Management em 28 de nov. de 2023
Dear Sabine Regula,Thank you for your review. We are very pleased that you had a nice stay with us.We would be very happy to welcome you again soon.With kind regards,The Management

8/10 - Boa

Anca

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It's a 4 star hotel indeed
Positives: - staff is friendly - location is nice and quiet - activities like yoga, diving, hiking trips - landscaped area around the hotel - it's actually two hotels so more facilities - sommelier is amazing. Great wine tasting. - nice to see solar panels and water saving Improvements: - a proper coffee at breakfast - breakfast smoothies always run out - a sewage smell in all the lifts and toilets - no free water offered in the room - beach towels refreshed only for a fee - blue bar only has basic snack food - masseuse at spa doesn't seem to know what they're doing. Also, a 60min massage lasted for 40min. - asked to pay upfront upon check-in - check-in staff should make it clear whether your room is ready for early check in or not. We were led to believe we can check-in 2 hours early but our room wasn't actually ready which we only found out after 20min of paperwork. Not upset about the wait, only about the bad communication and expectation management - last thing you need when you haven't slept all night.
Hospedou-se por 7 diárias em out. de 2023
Resposta de The Management em 14 de nov. de 2023
Dear Anca,Thank you for taking the time to share your experiences and impressions of your stay with us. We are pleased that you enjoyed your stay with us and that we were able to impress you with our hotel, facilities and service. We always strive to make our guests' stay as pleasant as possible and your feedback helps us to constantly improve our service.We are very sorry if some aspects did not meet your expectations. We have already discussed these and your suggestions for improvement with the team and have taken steps to ensure that we continuously improve our service. We would be very happy if you would give us a second chance.Best wishes,The Management

10/10 - Excelente

Arkadiusz

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing!
It is not often that we are impressed with big hotels but this one is absolutely perefect. Every aspect of it and the best saunas we've been.
Hospedou-se por 2 diárias em out. de 2023
Resposta de The Management em 25 de out. de 2023
Dear Arkadiusz,Thank you very much for the great review and the excellent feedback. We are delighted that you had a wonderful holiday with us and that we were able to make you happy.We work daily to ensure our guests have the best memories. We are very grateful that we have met your expectations. It is comments like yours that leave us with a full heart and show us that we are on the right path. We would be very happy to welcome you again soon.Yours sincerely,The Management

10/10 - Excelente

Felix

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr sauberes und freundliches Hotel mit top Frühstück.
Hospedou-se por 7 diárias em out. de 2023
Resposta de Das Management em 25 de out. de 2023
Lieber Felix,herzlichen Dank für Ihre positive Bewertung und Ihr Feedback. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und wir Sie von unserem Hotel und Frühstück begeistern konnten.Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Das Management

10/10 - Excelente

Jon

Hospedou-se por 7 diárias em out. de 2023
Resposta de The Management em 25 de out. de 2023
Dear Jon,Thank you very much for your review.We are very pleased that you enjoyed your stay with us. We look forward to welcoming you as our guest again soon.Best Reards,The Management

10/10 - Excelente

Elina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved it!
Hospedou-se por 2 diárias em set. de 2023
Resposta de The Management em 17 de out. de 2023
Dear Elina,Thank you very much for the great review and feedback. We are delighted that you had a wonderful holiday with us and that we could impress you with our Hotel.We would be very happy to welcome you again soon.Yours sincerely,The Management

10/10 - Excelente

Lara Maria

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had our honeymoon here and had the best time! The staff were friendly, they even gave us a bottle of champagne and card on our arrival. It was really special. Would love to come back and hope we do.
Hospedou-se por 6 diárias em out. de 2023
Resposta de The Management em 17 de out. de 2023
Dear Lara Maria,Thank you very much for the great review and the excellent feedback. We are very pleased that you had a great time with us and that we could impress you with our hotel and service. We always try to make our guests' stay as pleasant as possible and we are very pleased that we could surprise you.We would be very happy to welcome you again soon.Yours sincerely,The Management

10/10 - Excelente

Krzysztof

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very difficult to find parking for a car.
Hospedou-se por 6 diárias em set. de 2023
Resposta de The Management em 17 de out. de 2023
Dear Krzystof,We are very pleased that you had a wonderful holiday with us and that we were able to please you with our hotel.We would be very happy to welcome you again in the future.With kind regards,The Management

10/10 - Excelente

Zane

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location and value in this property. They had everything you need and great amenities! Proximity to the ocean was amazing and all the dining on site was solid food. Clean rooms and property too. 10/10 for the value on this one. Would recommend!
Hospedou-se por 4 diárias em set. de 2023
Resposta de The Management em 10 de out. de 2023
Dear Zane,Thank you for your review and feedback. We are very pleased that you had a great stay and that we could inspire you with our hotel and service.We would be very happy to welcome you again in the future.With kind regards,The Management

10/10 - Excelente

mokhtar

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Opter pour un chambre avec vue sur mer .
Hospedou-se por 1 diária em set. de 2023
Resposta de La direction em 23 de set. de 2023
Cher Guest,Nous vous remercions pour votre commentaire. Nous sommes ravis que vous ayez apprécié notre hôtel. Notre situation en bord de mer vous invite naturellement à prendre une chambre avec vue sur la mer afin de profiter de toute l'ambiance.Nous serions très heureux de vous accueillir à nouveau prochainement.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,La direction

10/10 - Excelente

Britta

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The private beach area is very nice. Access to water is perfect for diving.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de The Management em 7 de ago. de 2023
Dear Britta,Thank you for the great review of our hotel! We are glad that you enjoyed our beach area and hope to see you again soon!Kind regards,

10/10 - Excelente

Kirsty

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 10 diárias em mai. de 2023
Resposta de The Management em 24 de jun. de 2023
Dear Kirsty,Thank you very much for your review.We are very pleased that you enjoyed your stay with us. We look forward to welcoming you as our guest again soon.With kind regards, The Management

10/10 - Excelente

Nadja

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice located hotel for active people!
Hospedou-se por 7 diárias em ago. de 2022
Resposta de The Management em 31 de jan. de 2023
Dear Nadja,Thank you very much for your positive review and feedback. We are very pleased that you had a nice holiday with us and that we were able to impress you with our location by the sea and with our staff. We would be very happy to welcome you again in the future.Sincerely,The Management

10/10 - Excelente

Katharina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfektes Viersternehotel auf einer wunderschönen Ferien-Abenteuer-Insel. Supernettes Personal, würde jederzeit wieder hingehen mit meinen Jungs.
Hospedou-se por 7 diárias em ago. de 2022
Resposta de Das Management em 13 de ago. de 2022
Liebe Katharina, Vielen Dank für Ihre Tolle Bewertung und positives Feedback - wir wissen es sehr zu schätzen! Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und wir sie mit unserem Service überzeugen konnten. . Wir hoffen, Sie in Zukunft wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen aus dem sonnigen Madeira. Das Management

8/10 - Boa

Erwin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel is prima, goed verzorgt, niks mis mee. Alleen er is absoluut niks aan entertainment. Na het diner is er niks bij het hotel. De bar is gesloten, je moet naar een ander cafe waar je iets kunt drinken. Ook in de buurt is er weinig te doen s avonds. Voor de rest super ontbijt en diner. Goede ruime kamers. Mooie zwembaden zeker die bij de zee.
Hospedou-se por 7 diárias em jul. de 2022
Resposta de The Management em 13 de ago. de 2022
Dear Erwin, Thank you very much for your positive evaluation and your feedback. We are glad that you enjoyed your stay with us again and that we could convince you with our service. Our Pool Bar/ Blue Bar is closed in the evening. Instead we have live music almost daily in our Capoeira Lounge. We are working on keeping our Blue Bar open longer and eventually offering live music right by the pool. Caniço de Baixo is a quiet place, for a bit more evening life there is plenty on offer in Funchal. There is a direct bus connection to Funchal, which takes you to the city in about 30 minutes. We would be very happy to welcome you back to our hotel in the future. Kind regards from sunny Madeira. The Management

10/10 - Excelente

Nico de

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Het is een zalige plek!. Goede voorzieningen. Goed eten. Super ontbijt. De kamer was zeer ruim, maar wat gedateerd en ongezellig. Zeezicht, maar aan een drukke straat. Er waren vele beter gelegen kamers. Het ‘zwembad’ in de oceaan is fantastisch.
Hospedou-se por 7 diárias em jul. de 2022
Resposta de De directie em 9 de ago. de 2022
Beste Nico, Dank u voor uw positieve feedback. Wij streven er altijd naar dat onze gasten een aangenaam verblijf hebben en uw feedback helpt ons om onze service voortdurend te verbeteren. Eind dit jaar/begin volgend jaar worden onze kamers en het zwembadgedeelte volledig gerenoveerd en zullen de kamers moderner en comfortabeler zijn. Wij hopen u in de toekomst weer in ons hotel te mogen verwelkomen. Met vriendelijke groet, De directie

10/10 - Excelente

Jakub

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The place is very lovely and room's balcony is stunning. We spent there very relaxing few days. I can easily recommend this place.
Hospedou-se por 2 diárias em jul. de 2022
Resposta de The Management em 22 de jul. de 2022
Dear Jakub, Thank you very much for your review and Feedback. We are very pleased that you enjoyed your stay with us. We look forward to welcoming you as our guest again soon. With kind regards, The Management

8/10 - Boa

Lin Ping Atta

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Breakfast is ver good!
Hospedou-se por 3 diárias em jun. de 2022
Resposta de The Management em 22 de jul. de 2022
Dear Lin Ping Attla, Thank you very much for your review and feedback. We are very pleased that you enjoyed your stay with us. We look forward to welcoming you as our guest again soon. With kind regards, The Management

10/10 - Excelente

Jeanette

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
All the personnel were polite, helpful and profess
The staff were very friendly and customer service oriented. Our suite was roomy and comfortable, clean and beautiful. Everything was great!
Hospedou-se por 3 diárias em mai. de 2022
Resposta de The Management em 22 de jul. de 2022
Dear Jeanette, Thank you very much for your positive feedback - we appreciate it very much! We are very pleased that you enjoyed your stay with us and that we were able to convince you with our service. We hope to welcome you again in our hotel in the future. With kind regards, The Management

8/10 - Boa

Valentina Chiara

Viagem em grupo
Pontos positivos: Serviço e funcionários
Die Mitarbeiter waren sehr freundlich! Das Zimmer veraltet aber die Aussicht war spektakulär. Hotel war gerade im Umbau und das wurde uns vorher nicht mitgeteilt. Daher kam es zu Unannehmlichkeiten.
Hospedou-se por 7 diárias em mar. de 2022

6/10 - Ok

Janet

Pontos positivos: Limpeza e conforto do quarto
Refurb
Unfortunately in the middle of a refurb.
Hospedou-se por 1 diária em jan. de 2022
Resposta de The Management em 22 de jul. de 2022
Dear Janet, Thank you for your positive feedback. We always strive to make our guests' stay enjoyable and your feedback helps us to constantly improve our service. Earlier this year we had renovation works in the restaurant, reception and lobby of Hotel Sentido Galosol, which are now finished. All guests/tour operators were informed accordingly at that time. We hope to welcome you again in the future in our newly renovated hotel. Yours sincerely, The Management

8/10 - Boa

Marc

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Le personnel est vraiment a votre écoute et a votre attente. Pour le négatif ;pour un établissement avec spa:pas de peignoirs,pas de claquettes de bains. Dans la chambre : pas de chaussons ,pas de coton tige. Autrement séjour tres agréable
Hospedou-se por 5 diárias em jan. de 2022
Resposta de La direction em 22 de jul. de 2022
Cher Marc, Nous vous remercions de vos commentaires positifs. Nous nous efforçons toujours d'offrir à nos clients un séjour agréable et vos commentaires nous aident à améliorer continuellement notre service. Merci pour vos commentaires sur le SPA et la chambre, nous les avons déjà intégrés dans notre processus d'amélioration. Cordialement, La Direction

8/10 - Boa

Roman

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Alles gut, super Frühstück
Hospedou-se por 4 diárias em dez. de 2021
Resposta de Das Management em 22 de jul. de 2022
Lieber Roman, Vielen Dank für Ihr positives Feedback - wir wissen es sehr zu schätzen! Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und wir Sie mit unserem Service überzeugen konnten. Wir hoffen, Sie in Zukunft wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen, Das Management

10/10 - Excelente

Jhanzelle

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Everything about our stay was perfect. The location is absolutely stunning. We were within walking distance to local restaurant and supermarket, and only a 20 minute drive from Funchal and Sao Laurenco, and 30 minutes to Pico do Ariero. The staff were friendly and inviting. They explained everything well. Answered all of our questions. The breakfast buffet was great. Property was clean at all times. We would definitely return for another stay. Only negative was parking, but it wasn't terrible.
Hospedou-se por 4 diárias em nov.. de 2021