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Avaliações de Muthu Keekorok Lodge, Maasai Mara, Narok

5 out of 5
Muthu Keekorok Lodge, Maasai Mara, Narok
C14-Keekorok, Masai Mara National Reserve, Maasai Mara

Avaliações

8,8

Excelente

Nota 10 - Excelente. 70 de 122 avaliações" "
Nota 8 - Boa. 37 de 122 avaliações" "
Nota 6 - Ok. 7 de 122 avaliações" "
Nota 4 - Insatisfatória. 3 de 122 avaliações" "
Nota 2 - Terrível. 5 de 122 avaliações" "

9,0/10

Limpeza

9,2/10

Serviço e funcionários

8,8/10

Comodidades

8,4/10

Condições e instalações da propriedade

9,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

ashu

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 17 de jan. de 2024
Dear Ashu, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Warm regards,Sanjeev KumarGeneral Manager

4/10 - Insatisfatória

Chris

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The property is average, definitely not worth the amount of money charged. For that amount of money $300 plus a night, you should receive a 4 star plus accommodation. I had to ask for towels in the room. The food was buffet style but still average.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sanjeev Kumar em 10 de fev. de 2024
Dear Guest,Thank you for taking the time to share your review which we have read with detail and concern.We truly apologize for the service shortcomings and we appreciate you for raising them as it enables us to further improve on attentiveness to every guest’s specific needs and expectations. We hope you had brought these to our attention while you were here so we would have had the opportunity to resolve the situation promptly.Please be assured the inconsistencies will be addressed and necessary adjustments will be made to ensure the quality our valued guest deserve.We look forward to welcoming you back.Warm regards,Sanjeev KumarGeneral Manager

10/10 - Excelente

Michael S

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We had a delightful stay at Keekorock! The staff were knowledgeable, helpful and courteous. The grounds have to be seen to believe, and the location cannot be beat.
Hospedou-se por 1 diária em out. de 2023
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 24 de out. de 2023
Dear Mr. Michael,Thank you for your kind words! We're thrilled to hear that you had a delightful stay at Keekorok. It's wonderful to know that our staff was knowledgeable, helpful, and courteous. We take pride in our beautiful grounds and convenient location. We hope to welcome you back soon for another amazing experience!Warm regards,Sanjeev KumarGeneral Manager

10/10 - Excelente

Albert, Tallahassee

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was helpful, attentive and went beyond expectations. Great location for game drives. Very clean and food is good.
Hospedou-se por 7 diárias em mai. de 2023
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 25 de jun. de 2023
Dear Guest,We are thrilled to receive your compliments.Looking forward to the pleasure of welcoming you back soon.Warm regards,Sanjeev KumarGeneral Manager

10/10 - Excelente

Jacob

Hospedou-se por 2 diárias em mar. de 2023
Resposta de Sanjeev Kumar em 7 de abr. de 2023
Dear GuestThank you for taking the time to share your feedback with us.I am pleased to see that you had a pleasant stay and found our product, facilities, and service standards to be consistent enough to merit your high recommendation.We hope to recreate the same experience on your future visits and remain your preferred choice.Warm regards,Sanjeev KumarGeneral Manager

10/10 - Excelente

VEIGA DE

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Super !
Premier hôtel qui a ouvert dans le parc . Il est très agréable. Une belle surprise . Nous avions réservé les chalets . Très confortable pour y dormir . Piscine très sympa et hippo pool pour boire un verre au couché du soleil. Buffet varié tous les jours et danse Masai le soir à 20h . Le soir les hippo se promène dans le jardin. Vous serez accompagné d’une personne de la sécurité pour retourner dans votre chambre après le dîner . Hôtel très calme et paisible . Idéal pour se reposer après les safaris Point important à savoir, l’hôtel étant dans le parc , il faut payer les droits d’entrée au parc : 70 dollars par personne et par nuit .
Hospedou-se por 3 diárias em jan. de 2023
Resposta de Sanjeev Kumar em 4 de fev. de 2023
Dear Guest,Thank you for taking the time to share a review of experience stay at Keekorok Lodge.We are delighted to note that your stay was memorable. Your kind appreciation for the team and the quality of service offered has been received with gratitude.We look forward to the pleasure of welcoming you back soon.Warm regards,Sanjeev KumarGeneral Manager

10/10 - Excelente

Courtney

Hospedou-se por 4 diárias em jan. de 2023
Resposta de nyambs em 17 de jan. de 2023
Dear Courtney,Greetings from Sun Africa Hotels!Thank you for your feedback and we are happy to know you enjoyed your stay.We look forward to welcoming you again at Keekorok Lodge.Kind Regards,Rosalyne Wamae

10/10 - Excelente

Brian

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The general environment
Resposta de Sanjeev Kumar em 3 de fev. de 2023
Dear Mr. Brian,We are thrilled to receive your compliments.Looking forward to the pleasure of welcoming you back soon.Warm regards,Sanjeev KumarGeneral Manager

8/10 - Boa

Jen

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a fantastic property. We stayed in the presidential suite because we could have our entire family under one roof. The staff was amazing. You can hear hippos at the River. The only thing to be desired was the food. Most dishes are Indian and just okay. After a few days we were really craving something else. Also be mindful that coffee and tea are included with meals, but only if you get it yourself.

8/10 - Boa

Ijeoma

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was particularly very nice and helpful. Their service was above what i expected plus they got to teach me a bit of swahili. The environment was quite safe too

8/10 - Boa

KIp

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent
Hospedou-se por 2 diárias em nov.. de 2022

10/10 - Excelente

AVINASH

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Highly recommended.
Hospedou-se por 3 diárias em nov.. de 2022

10/10 - Excelente

debra k

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Attractive, clean, good location, great staff
Hospedou-se por 2 diárias em out. de 2022

2/10 - Terrível

lim zhen

Hospedou-se por 4 diárias em ago. de 2022

10/10 - Excelente

Wasim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing staff. Very friendly. Especially kitchen manager Mr. Manish. He took special care of us and our children. We got food catered specially for us according to our taste sent straight to the table. That food was not even included in the buffet. The first minute we reached the lodge we weee a little disappointed as the executive suite we booked was not available. But they were generous enough to offer us a presidential suite. It made our stay very very enjoyable and relaxing. The pool should be temperature controlled though. It was freezing. The lodge is very ideally located right in the middle of Masai Mara so we don’t have to travel a lot for the game drives.
Hospedou-se por 2 diárias em ago. de 2022

10/10 - Excelente

Stacey

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved that wildlife was able to roam about the grounds. It was pretty special to see zebras munching on grass just yards from our room. We could hear the hippos in the hippo pond calling during the night! It was a very memorable experience:)
Hospedou-se por 1 diária em jul. de 2022

6/10 - Ok

Raoul

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
le fait qu'il n'y ait pas de clôture, fait que les animaux entrent dans le compound du lodge. l'emplacement est pratique (quasi au centre de Massai Mara). Personnel aux petis soins (Peter !!!) par contre l'état des batiments laisse a désirer. les coupures d'électricité sont annoncées (et placées à des moments qui font sens), par contre les coupures d'eau sont impormptues....
Hospedou-se por 2 diárias em jul. de 2022

10/10 - Excelente

Sherri

Hospedou-se por 2 diárias em jul. de 2022

6/10 - Ok

John

Viagem com a família, Viagem com família e crianças pequenas
Descent compared to other lodges outside the game reserve. Nice staff, but be ready to tip because they expect.
Hospedou-se por 2 diárias em jun. de 2022

10/10 - Excelente

Chieu Long

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jun. de 2022

10/10 - Excelente

Konstantinos, Palmetto Bay

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Many thanks to all the staff at Keekorok! We very much enjoyed our stay!
Hospedou-se por 2 diárias em mai. de 2022

8/10 - Boa

Melvin

Hospedou-se por 2 diárias em abr. de 2022

10/10 - Excelente

Karen

Hospedou-se por 2 diárias em abr. de 2022

8/10 - Boa

Joseph

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a good experience ,Food was average but everything else of the property is good value for money ,There are of course better properties in Masai Mara but they are also a lot more expensive Wish they had more activity around HIPPO BAR it should be really one of the highlights of the property
Hospedou-se por 2 diárias em abr. de 2022

10/10 - Excelente

ben

Hospedou-se por 1 diária em abr. de 2022

4/10 - Insatisfatória

Brittany

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e comodidades
The room was not pleasant. Poorly kept. Windows were broken, cracks in the walls, critters everywhere. I flew in via safarilink and the lodge neglected to provide transportation from the airstrip to the hotel accommodations. I was informed of a national reserve fee of usd 70 per day the second day of my stay. Reservation states “full board” but that does not include beverages. The lodge completely shuts off power at pre-determined times. WiFi was poor. Staff was great. Very accommodating. Just a bad overall visit. I’d love to visit Masai Mara again, just not at Keekorok Lodge.
Hospedou-se por 2 diárias em dez. de 2021

10/10 - Excelente

Cassie, Arlington

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em nov.. de 2021

8/10 - Boa

Carol

Pontos positivos: Serviço e funcionários e conforto do quarto
The resort is right next to the Keekorok airfield. The hotel is in the Masai Mara and what is very special is the animals roaming freely on the location. We saw hippos in the hippo pool, giraffe, zebra, many cute monkeys, etc. you don’t have to leave to see them. They also have some from the very special Mass tribe on the location. The staff made it a special stay for sure.
Hospedou-se por 1 diária em jul. de 2021

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were so helpful - warm and welcoming. Food was very good. Room was comfortable & clean. Will definitely stay here again. Special thanks to James, Moses, Nemoh, Charles - you are all the best! They go the extra mile & then some to make sure your stay is memorable. Five stars!!
Hospedou-se por 7 diárias em jun. de 2021

10/10 - Excelente

Viajante verificado

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent location in the heart of Masai Mara. Hippos in the back of the room where you get to witness their daily activities from the hippo bar. Velvet monkeys and baboons on location to watch you while you eat and possibly steal your food if they get a chance. Staff very friendly and accommodating. The food could be improved as there were limited options. Overall, I would highly recommend this place.
Hospedou-se por 2 diárias em mai. de 2021

8/10 - Boa

Maria

Hospedou-se por 4 diárias em mai. de 2021

8/10 - Boa

Como

Viagem com a família
Pontos positivos: Limpeza
Hospedou-se por 2 diárias em nov.. de 2019

8/10 - Boa

Carles

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 3 diárias em out. de 2019

10/10 - Excelente

Bala, Ahmedabad

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A great property right inside the Masai Mara Game Reserve. Amazing team handling this property.
Hospedou-se por 2 diárias em out. de 2019

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em out. de 2019

2/10 - Terrível

Krish

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
The place has been under utilized. Lots of things on the site mentioned were missing. The Horse ride was not there. The Message closed . The swimming. pool closed. The food was repeat and tasteless. All meals were tasteless. Nothing of the sort was worth except the location and the staff. The total over rated place. Kindly check and update . not at all happy
Hospedou-se por 3 diárias em out. de 2019

2/10 - Terrível

Giselle

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very dissapointing
Very bad, value for money is really bad, we got so little for the big sum we paid. We waited at the reception for 15 minutes just so they would check us in. The room was dirty, the staff was not resopnsive. The food was bad ...not worth the money at all
Hospedou-se por 1 diária em set. de 2019

10/10 - Excelente

Viajante verificado

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The facility is not gated and you see a lot of animals in around the facility.
Hospedou-se por 2 diárias em ago. de 2019

10/10 - Excelente

Brandee, Grand Prairie, TX, USA

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, nice rooms, we stayed with our four kids ages 5 to 14 and wish we had stayed one more night just to hang out at the lodge.
Hospedou-se por 1 diária em jul. de 2019

10/10 - Excelente

Viajante verificado

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome location, friendly staff, our family of 4 kids ages 14 to 5 had a wonderful experience.
Hospedou-se por 1 diária em jul. de 2019

6/10 - Ok

Viajante verificado

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
overall we had a good stay. The room was clean, the hotel as well. The food could have been better, but the live cooking option were always a good option. What we disliked and Still makes me angry was following. Our driver asked the night before departure for lunch packages. The discussion with the reception was suddenly changed to Swahili so that we could not understand. The next day when we stopped for lunch we realized that they gave us one lunch package less (the one for the driver). We shared our food and were really disappointed by the hotel that they wouldn’t give our driver a lunch packet as well. The lunch package was nothing special. We won’t go back to this hotel.
Hospedou-se por 2 diárias em jun. de 2019

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property is located right in the heart of the Masai Mara. My boyfriend and I stayed for 3 nights and had a wonderful time! There is live Masai entertainment each night, an incredible hippo bar that guests from other lodges often frequent, and a nice sized pool. The food is slightly redundant but for a short stay it was great! We managed to see the big 5 plus birds, and wildebeests! The WiFi worked well and the electricity shut-offs didn’t bother us much because we were either napping or out for a drive during them. The staff is very attentive and polite and quickly remember your names & room numbers despite being quite full as it was peak-season. Thank you to Dennis who I believe is the hotel manager for getting an account manager to reset our safe after we accidentally locked it! Most incredible experience of my life, and I’m glad that keekerok was apart of the trip!
Hospedou-se por 3 diárias em jun. de 2019

8/10 - Boa

Angie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
대체로 좋았지만 아쉬웠던 점은...
아쉬웠던 점만 언급하면, 와이파이가 잘 잡히지 않고, 제공하는 뷔페 음식이 많이 짰네요. 그래도 그 중에 입에 맞는 음식이 있어 매 식사가 불만족스럽지 않았습니다. 추가로 마사이마라 국립공원 입구 게이트에서 차로 40분정도 걸렸네요.마사이마라는 정말 끝이 안보이게 거대했고 키코록은 저에게 편안한 숙소를 제공했습니다:)
Hospedou-se por 2 diárias em jun. de 2019
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 7 de nov. de 2023
Dear Guest,Thank you for the 8 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 10 star rating from you. Warm regards,Sanjeev KumarGeneral Manager

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the hippo pond and walkway. Also the closeness to the wildlife.
Hospedou-se por 2 diárias em abr. de 2019
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 6 de nov. de 2023
Dear Guest,Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed the hippo pond and walkway, as well as the proximity to wildlife. It's always our aim to create a memorable experience for our valued guests like you. We appreciate your support and look forward to welcoming you back soon!Warm Regards,Sanjeev Kumar General Manager

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
What a beautiful place full of beautiful people! We flew from Nairobi to Keekorok airstrip (for an absurd price to fly 30 min in a tiny airplane of less than ideal quality). Big campus with beautiful trees and décor. Felt very safe. Late at night, supposedly animals may roam the grounds, but the staff is always available to escort you anywhere. Room are spacious and clean. No TV and A/C (only wall fan), but that was fine by us. The electricity does shut off several times a day (scheduled), but it didn't affect our schedule at all (though sometimes our afternoon naps get a little warm in the room. Staff is exceptionally kind and welcoming. They will learn your names, ask about your days, and share their stories. Judy and Moses were incredible! Food is great. Every meal is a wide array of delicious selections and we were so stuffed at the end of each meal. They will charge for water if you ask for it at dinner, but I would bring one of the free water bottles they left in our rooms to dinner. We went on 4 game drives with LePapa and he was incredible. We saw a lot of animals and learned a lot about Kenya as well from him. He played a significant part in our African trip! We didn't discover this until the last day, but go check out the Hippo Bar (actual bar where you can drink while watching hippos and buffalos bathe. after sunset, you'll finally see them get out of the water and wander). Highly recommend this hotel if you're in Masai Mara for safaris.
Hospedou-se por 3 diárias em mar. de 2019
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 6 de nov. de 2023
Dear Guest,Thank you so much for your kind review! We are thrilled to hear that you enjoyed your stay at our beautiful campus. Our staff takes great pride in providing a safe and welcoming environment for our guests. We are glad that you found your room spacious and clean, and that our staff, especially Judy and Moses, made you feel at home. We are delighted to hear that you enjoyed our delicious meal selections and had a great experience on the game drives with Le Papa. The Hippo Bar sounds like a hidden gem! We appreciate your recommendation and hope to welcome you back for more memorable experiences in the future.Warm Regards,Sanjeev KumarGeneral Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2019
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 6 de nov. de 2023
Dear Guest,We are so happy to hear that. Thank you so much for the feedback.Warm regards,Sanjeev KumarGeneral Manager

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
This hotel is a very old.I can understand it had its history since 1965. I respect the history but It is obvious that they had never renovate or make improvement to their rooms! The maintenance inside the room is very bad (e.g. paints falls out and cracks, spider webs all over corners).Mosquitos' corpse sticked on the nets in the toilets and windows which are disgusting! The "new" plastic toilet bowl cover is stabbing your back (because it cannot be opened widely to 90 degree as usual!) It was 70 degree!No one is taking care of this even you report to the hotel! Important: this hotel emphasizes to every guests that going out at night even at corridor or open your door is prohibited as there are "wild" animals freely around their hotels area.Totally nonsense!!! There were NO ANIMALS inside the area as in photographs.The truth is this place is already too civilized with humans and there wouldn't be any animals coming around!The reason for them to warn people not to going out without a guard is just an excuse for the guards to ask for tips and money! I was asked to pay repeatedly when I need help. Whenever there is someone to help,they ask for tips! One day only my room run out of electricity I cannot go outside without a guard nor make call to reception to ask for help because no electricity means no function of their in-room phone!You can imagine how "sensible" is their service!Further their "included" food was crap-No taste or choices, just mass production for tour groups!
Hospedou-se por 2 diárias em fev. de 2019
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 7 de nov. de 2023
Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your understanding of the historic value of our hotel. We apologize for any inconvenience caused by the condition of our rooms. We will take your comments into consideration as we continue to improve our maintenance and cleanliness standards. Our intention is to prioritize the safety and security of our guests. We apologize if this caused any inconvenience during your stay. We value your input and will use it to improve our services.Warm regards,Sanjeev KumarGeneral Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
子供連れにおすすめのロッジです
広大な敷地で気持ちよく過ごすことができました。プレイエリアやプールもあり、お子さん連れで楽しめると思います。スタッフの方とても親切で、滞在前の問い合わせからきめ細やかに対応してくださいました。
Hospedou-se por 1 diária em jan. de 2019
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 7 de nov. de 2023
Dear Guest,Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5 star rating from you.Warm regards,Sanjeev KumarGeneral Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Så nära naturen. Inga staket utan direktkontakt med savannen. Flodhästar runt hörnet och hygenor,apor och till och med Leoparder som vi såg väldigt nära. Helt underbart
Hospedou-se por 3 diárias em dez. de 2018
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 6 de nov. de 2023
Dear Guest,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a magical experience being so close to nature. It must have been incredible to see hippos, hyenas, monkeys, and even leopards up close. We're delighted that you had a fantastic time.Warm Regards,Sanjeev KumarGeneral Manager

10/10 - Excelente

Cristal, New York, New York

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was amazing, probably the best part of our stay experience! Judy Sharon, Ole Loet, etc. made our stay so splendid. It’s also the only Safari lodge that is fenceless so the animals are free to roam onto its grounds, but don’t fret, staff is always available to walk you anywhere when the sun goes down. They also have a hippo bar where you can watch hippos living their best lives. The only comment I have is, be prepared to pay for every beverage at lunch and dinner including still bottled water. They do include small water bottles in your room, but if you’re like us (aka thirsty) those went very quickly. I’d suggest stocking up before entry to save a little on that as our stay ended up being an extra $75. Highly recommend staying here!
Hospedou-se por 2 diárias em nov.. de 2018
Resposta de Muthu Keekorok Lodge, Maasai Mara, Narok em 6 de nov. de 2023
Dear Cristal,Thank you for your kind review! We're thrilled to hear that our staff, including Judy Sharon, Ole Loet, and others, made your stay so splendid. We take pride in providing exceptional service to our guests. We're also glad to hear that you enjoyed our fenceless Safari lodge, allowing the animals to freely roam. We understand your concern regarding the cost of beverages at lunch and dinner, including bottled water. We appreciate your feedback and will take it into consideration for future improvements. We hope to welcome you back again soon!Warm Regards,Sanjeev KumarGeneral Manager