Thank you for taking the time to post your review.We are sorry to hear that you were not satisfied with our hotel facilities and services during your stay. Please note that we take all guest reviews very seriously, both positive and negative, and through them we are able to seek knowledge and growth to better serve our guests. This was exactly the reason why our Guest Service Manager tried to reach you. Like you said, you spoke, and he asked you if you could meet him, but your answer was:" I dont want to meet you, and i dont want to speak to you. I dont want to pay a cent." By doing this, you denied him the right to further communicate with you, and to try to help.Upon your room check in you reported in our front office the issue with the balcony door, malfunction and our maintenance staff fixed the issue immediately.We investigated your claim that we breached the security of your room, and we would like to inform you that our housekeeping staff didnt find a " do not disturb" sign attached to the handle of your room, so they proceeded with cleaning.Amenities such as iron and ironing board are available on demand as we are a resort rather than a city hotel and we provided to you when you requested. We apologize that the portable hairdryer was missing but again upon reporting it we acted immediately.We would also like to mention that the room that you stayed in has been renovated recently. It is in the same state as presented on our site and brochures.Again, thank you for your feedback, and we hope we will have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory.Best regards,

Dear Mr. Thomas, Thank you for choosing Wyndham Loutraki Poseidon Resort for your stay and for your rating (4 out of 10). As we strive to provide our guests with the best possible services, we would like to know more about your experience, if you could take some time and share your review with us. We look forward to hearing from you and moreover welcoming you back to our resort. Kind regards

Thank you for taking the time to post your review. We appreciate your positive feedback about our room and our staff. Regarding your comments about the maintenance of the room, we inform you that our staff makes every possible effort to maintain our facilities as well as possible. We also inform you that these rooms are scheduled to be renovated in the second renovation plan in the fall along with the common areas. Also, Regarding the maintenance of the exterior spaces we have already made several changes. We will take into serious consideration all your comments. It is my honest hope that this recent experience will not deter you from giving us the pleasure of welcoming you back to the Wyndham Loutraki Poseidon Resort in the future and for giving us the chance to restore your faith in our services.

Dear valued guest, Thank you for taking the time to post your review on Hotels.com I am sorry to hear that you were not satisfied from our hotel facilities & services during your stay. We will take into serious consideration all your comments and rest assured that we have brought each of the issues you expressed to the attention of our staff. It is our honest hope that this recent experience will not deter you from giving us the pleasure of welcoming you back to the Wyndham and Ramada Loutraki Poseidon Resort in the future and for giving us the chance to restore your faith in our services.

Dear valued guest, We would like to thank you for taking the time to leave your review on Hotels.com. We have taken all your comments on board and will look into them in greater detail .It is mainly through our guest’s feedback that we may discover ways to upgrade our services and facilities to impeccable quality standards.

We are grateful for your review on Hotels.com. As we are continually striving to improve the services offered by our hotel, your comments are greatly appreciated in helping us to enhance the experience of our guests.We always try to achieve the best levels of quality and service for all our guests. We hope to welcome you back soon to our Resort on your next visit to Loutraki!

General Manager Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Christiana Mavroeidi General Manager

Dear Guest, Let us thank you for recommending Wyndham Loutraki Poseidon Resort after the experience you had with us! We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Christiana Mavroeidi General Manager

Dear Guest, Let us thank you for recommending Wyndham Loutraki Poseidon Resort after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our amazing location, our helpful and attentive staff and the comfortable rooms.We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Christiana Mavroeidi General Manager

Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We are glad to know that you were pleased with our hotel views and the attentive staff but we are deeply sorru to hear that you did not like our facilities. There are updates planned for next season, in hopes that we can improve our guest's experience. We hope that despite the inconveniences we can welcome you back again in the future. Kind Regards, Christiana Mavroeidi General Manager

Dear Guest, Thank you for taking the time to leave your review. However, we'd like to learn more about your situation and what exactly happened that left you unsatisfied of your stay. We want to make things right thus we look forward to hearing from you and earning back your trust. Sincerely yours, Christiana Mavroeidi General Manager

Dear Guest, Thank you for your comments. We understand your dissatisfaction regarding the fact that you have not been pleased with our facilities and we hope that although you have had this experience, we will be able to welcome you again in the future to make amends. Kind regards, Christiana Mavroeidi General Manager

Dear Guest, We appreciate you taking the time to provide us with your rating. We do hope though you give us another chance to welcome you back in the future. Kind regards, Christiana Mavroeidi General Manager

Dear Ms Olga, We are delighted to read your positive rating about your recent visit to Loutraki and we are very happy to learn that your stay with us, at Wyndham Loutraki Poseidon Resort, was nothing else but perfect. We will be looking forward to seeing you among our guests in the future. Sincerely yours, Christiana Mavroeidi General Manager

Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We are sorry that we did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind Regards, Christiana Mavroeidi General Manager

Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We are glad to know that you were pleased with our hotel room. As it concerns the breakfast buffet, we are quite surprised from your review as this does not reflect the comments, we have had so far this year from our other guests. We are sorry that we did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind Regards, Christiana Mavroeidi

Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We hope that we will have the pleasure of hosting you again in the not so distant future. Kind Regards, Christiana Mavroeidi General Manager

Αγαπητή Επισκέπτρια, Σας ευχαριστούμε πολύ για τα θερμά σας λόγια για τα δωμάτιά μας και την υπέροχη θέα τους, καθώς και για το πολύ εξυπηρετικό προσωπικό μας. Ελπίζουμε να σας δούμε ξανά σύντομα στο μέλλον. Με εκτίμηση, Χριστιάνα Μαυροειδή Γενική Διευθύντρια

Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We hope that we will have the pleasure of hosting you again in the not so distant future. Kind Regards, Christiana Mavroeidi General Manager

Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We hope that we will have the pleasure of hosting you again in the not so distant future. Kind Regards, Christiana Mavroeidi General Manager