Hello Audrey,Thank you for your recent stay with us. We would like to apologize for the experience described in your review. We should have been proactive and put in an effort to get you into your room. Should you wish to discuss further, please do not hesitate to contact me.Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Michael,Thank you for your recent stay with us. We apologize for missing the mark during your visit. The properly could certainly use a revamp, and we are excited to announce that this is in the talks with our leadership team, although no dates are set in stone as of yet.Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello Gina,Thank you for your recent stay with us. We sincerely appreciate the kind comments, and hope to welcome you back soon.Regards,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Angela,Thank you for your recent stay with us! We hope to see you again soon.Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Zachary,Thank you for your recent stay with us! We appreciate your kind comments and are glad to see that our staff was attentive to your needs! We hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Florian,Thank you for staying with us! We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello Fernando,Thank you for staying with us! We appreciate the positive review, and hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, Marsha,Thank you for choosing USC Hotel for your recent visit to the science center. We are thrilled to see that our staff was friendly and helpful and glad that this made your stay great!We hope to see you again for your next visit!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Hello, MaryAnn,Thank you for choosing us as your hotel of choice during your recent visit to Los Angeles. We sincerely appreciate the compliments towards our location, and our staff! We will share this review with Martha and the team.We hope to see you again soon!Fight On,Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Christopher,Thank you for your recent stay with us! We sincerely appreciate the kind comments and positive review score. We hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Brandon,Thank you for staying with us. We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Laura,Thank you for choosing to stay with us. We sincerely appreciate the honest feedback and would like to apologize for the noise issues that you experienced. We are a non-party hotel and should have addressed any noise disturbances during your visit. We hope that you give us another opportunity in the near future. If you wish to discuss further, please do not hesitate to contact me directly.Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good afternoon, David,We love to see comments like yours, and are glad that you all were able to stay with us while touring campus. We hope that you continue to join us for sporting events or campus visits, especially with Trojan football right around the corner!Fight On!Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Hannah,Thank you for your recent stay with us. We appreciate the positive feedback, and hope to welcome you back in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Haley,Thank you for choosing to stay with us recently. Your feedback is invaluable to us as we continuously strive to enhance our services and operations.Regarding the parking rates, we assure you that they are in line with the standards of other hotels in our vicinity. We continually evaluate our pricing structure to ensure competitiveness.I would also like to share that the hot tub will be getting some repairs by end of month, which could not come soon enough. Once again, we appreciate your patronage and feedback, and we look forward to welcoming you back for another memorable experience in the near future.Best,Eric CarpioDirector of Front OfficeUSC Hotel

Dear Yunrui,Thank you for your recent stay with us. We would like to apologize for the noise issue that you experienced. We are hopeful in having updates made to our property soon and have this noise issue addressed.Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good afternoon, Dhruv,Thank you for your recent stay with us! We sincerely appreciate your kind words, and are glad to have been able to offer you a comfortable stay.We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good afternoon, Silvia,Thank you for your recent stay with us! We hope that you visit us, again, during your next event!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good morning, Jacob,Thank you for staying with us! We appreciate the positive shout outs about our location, cleanliness and staff! We hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good morning, Hongmei,Thank you for staying with us! We appreciate the kind words, and hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good morning, Christian,Thank you for staying with us! "Loved it" is quite the statement, we sincerely appreciate the compliments! We hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good morning, Mollyanne,Thank you for staying with us! We appreciate all of the positive shout outs to our staff and property.We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good morning, Edna,Thank you for choosing to stay with us! We appreciate your feedback and apologize for the issues that you experienced. If you would like to discuss further, please do not hesitate to contact me.Warm regards,Eric CarpioDirector of Front OfficeUSC Hotelcarpioe (at ) usc (dot) edu

Good morning, Perla,Thank you for staying with us! To be very well in every aspect is quite the compliment, and we sincerely appreciate it! We hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good afternoon, Deirdre,Thank you for choosing to stay with us! We sincerely appreciate the review, as it helps us improve our services.We hope to see you again soon!Fight On!Eric CarpioDirector of Front OfficeUSC Hotel

Good day, Michelle,Thank you for staying with us. We appreciate the detailed feedback as it helps us improve. We would like to apologize for your room not having a desk - many of our rooms are equipped with a desk and chair combo but not all. We hope to have this rectified soon.We hope to see you again in the near future.Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good afternoon, Robin,Thank you for staying with us! We appreciate the sentiment about our service and location, and hope to welcome you back in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

Good afternoon, Charol,Thank you for choosing to stay with us! Reviews are nice, but comments like yours are what help us thrive! Thank you! We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel