Good Afternoon Bianca, Thank you for your feedback.

Dear guest, Thank you so much for your great feedback! We are happy to know you enjoyed the amenities of our property and hope to welcome you back during a future visit in the South Bay!

Thank you for Choosing Shade Redondo Beach

Dear Violeta,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay at our property, especially your hotel room and its beautiful balcony with a stunning view. Providing our guests with exceptional experiences is our top priority, and we're delighted that we could contribute to your enjoyment during your time with us.Your kind words are greatly appreciated and serve as motivation for our team to continue delivering excellent service. We hope to have the pleasure of welcoming you back for another memorable stay in the future.If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,

Hi Cynthia,Thank you for providing us your feedback! We're thrilled to hear that you found our property and room to be fantastic, spacious, and clean. We're sorry about the phone cord missing, we understand that can be frustrating. We appreciate your understanding and hope that despite this inconvenience, you were able to enjoy the rest of your stay with us.All the best,AlmaRooms Operations Manager

Hi Ken,Thank you so much for your amazing review! We're thrilled to hear that you had a wonderful experience during your stay with us.Providing exceptional service and a comfortable, clean room is what we strive for, and we're delighted that we succeeded in delivering that for you.Your feedback means the world to us, and we truly appreciate your recommendation. We can't wait to welcome you back for another fantastic stay in the future.All the best,AlmaRooms Operations Manager

Hi Claudia,Thank you so much for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us here at Shade Hotel Redondo Beach. Providing exceptional service and ensuring our guests have a memorable stay is our top priority, and we're delighted that we succeeded in doing so during your visit.Your feedback means the world to us, and we truly appreciate your kind words. We're thrilled that you enjoyed your time with us and that we could meet and exceed your expectations.We can't wait to welcome you back for another fantastic stay in the future. If there's anything specific you loved about your experience or anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.All the best,AlmaRooms Operations Manager

Hi Ashley,Thank you so much for your kind words and for choosing to stay with us! We're thrilled to hear that you found our hotel beautiful and that you enjoyed the glass of wine we greet our guests with at check-in. It's always our goal to provide a warm and welcoming atmosphere from the moment you arrive.We appreciate your feedback regarding the parking fee, and we understand your concerns. We strive to offer competitive pricing for our amenities while providing the best possible service and experience for our guests. Rest assured, we will take your comments into consideration as we continuously evaluate our offerings.We're delighted to know that you would still choose to stay with us again, and we can't wait to welcome you back for another wonderful experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.All the best,AlmaRooms Operations Manager

Hi Ryan,Thank you for your feedback! We're thrilled to hear that you had a great stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations.We hope to welcome you back for another great stay in the future!Best Wishes,AlmaRooms Operations Manager

Hi Kelly,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our amazing location and found our beds comfortable. Providing a restful and comfortable stay is one of our top priorities, and we're delighted that we succeeded in doing so during your visit.We're also glad that you appreciated the upgrade! We always strive to make our guests feel special and valued, and we're thrilled that we could enhance your experience with the upgrade.We can't wait to welcome you back for another amazing stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.All the best,AlmaRooms Operations Manager

Hi Cassandra,Thank you so much for your amazing review! We're thrilled to hear that you had a fantastic experience at Shade Hotel Redondo Beach and that we could provide you with a wonderful stay. Creating memorable experiences for our guests is what we're all about, and we're delighted that you felt cared for during your time with us.We're thrilled that you enjoyed our marina location and our Aqua Deck. It's wonderful to know that these amenities added to the enjoyment of your stay and allowed you to relax and unwind.We're also pleased that the little touches, such as the sparkling bubbles and chilled glasses in your room upon arrival, made your stay even more special. Your satisfaction is our priority, and we're glad that we could exceed your expectations.Thank you for recommending us, and we can't wait to welcome you back for another lovely stay in the future.All the best,AlmaRooms Operations Manager

Hello Jacquie,We're sorry to hear that your experience fell short of your expectations. Your feedback is important to us, and we would like to learn more about how we can improve. If you're willing, could you please provide more details about what aspects of your stay or visit didn't meet your expectations? Your input will help us address any issues and ensure a better experience for our guests in the future. Thank you for sharing your feedback with us.AlmaRooms Operations Manager

Hi Jesus,We are truly sorry to hear about your disappointing experience with our valet service and the charger in your room. Please accept our sincere apologies for the inconvenience and frustration caused. Providing exceptional service and ensuring all amenities are in perfect working order are top priorities for us, and we regret that we fell short in these aspects during your stay.We take your feedback seriously and will address the issues you've raised with our team to ensure improvements are made immediately. We're committed to delivering a seamless and enjoyable experience for all our guests, and we appreciate you bringing these matters to our attention.If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. We value your patronage and hope to have the opportunity to welcome you back for a much-improved experience in the future.All the best,Rooms Operations Manager

Hi Leneta,Thank you so much for taking the time to write your review! We appreciate your feedback and are delighted to hear that you enjoyed the wonderful location and the lovely view of the marina from your room. It's great to know that you appreciated the sunset and the sweet sounds of the seals—it's truly a unique experience! We are also thrilled that you found the tub on the outdoor balcony divine and that you enjoyed the wonderful service and setting during your stay. We also apologize for any confusion regarding the pool on our Aqua Deck. Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay. All the best,AlmaRooms Operations Manager

Hi Sadie,Thank you for your feedback! We're glad to hear that you enjoyed our location at Shade Hotel Redondo Beach. If there's anything else you liked about your experience or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Warm regards,AlmaRooms Operations Manager

Hi Morgan,Thank you for your amazing review! We're thrilled to hear that you had a wonderful experience at our hotel and that you appreciated the stunning views from your room. Providing top-notch amenities and a convenient location are key aspects of our commitment to guest satisfaction, and we're delighted that we could meet your expectations in these areas.We're glad to hear that you enjoyed the short walk to Hermosa Pier, making it easy to explore the area and enjoy everything it has to offer.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.All the best,AlmaRooms Operations Manager

Hi JoaquinThank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay at Shade Hotel Redondo Beach and that our staff made your friend's birthday celebration extra special with the lovely upgrade to the executive suite. Providing exceptional service and creating memorable moments for our guests is what we strive for, and we're delighted that we succeeded in doing so.We're also pleased to hear that you found our location great and that you appreciated the quality of food from Sea Level Restaurant. Your satisfaction with our accommodations and dining options means the world to us, and we're grateful for your kind words.We can't wait to welcome you back next time you're in Redondo!All the best,AlmaRooms Operations Manager

Hi Luis,Thank you so much for your wonderful feedback! We're thrilled to hear that our staff went above and beyond during your visit, making your experience memorable. Our team at Shade Hotel Redondo Beach is passionate about delivering exceptional service and ensuring each guest feels pampered and valued. It's heartwarming to know we achieved this with you.We're looking forward to welcoming you back soon and continuing to provide the high level of care and luxury you've come to expect from us. If there's anything specific you enjoyed or if you have any special requests for your next visit, please don't hesitate to reach out. Your comfort and satisfaction are our top priorities, and we're here to make your next stay even more delightful.Thank you again for choosing us for your pampering experience. See you soon!Alma,Rooms Operations Manager

Hi Wais,Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you found our facilities to be very clean and that our staff made a great impression on you. Providing top-notch service is a priority for us, and it's wonderful to know that our team met your expectations.We're also thrilled that you enjoyed our amenities and found their quality to be the best. It's great to hear that our location, being within walking distance to the beach, added value to your stay, allowing you to easily enjoy the beautiful surroundings.Your satisfaction is very important to us, and we're glad to have provided you with a memorable experience. We look forward to welcoming you back in the future for another enjoyable stay. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know.Warm regards,AlmaRooms Operations Manager

Hi Stephanie,Thank you so much for your outstanding 5 out of 5 review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we succeeded in doing so.Your feedback means the world to us, and we truly appreciate your kind words. We're glad that we could meet and exceed your expectations, and we're grateful for your recommendation.We can't wait to welcome you back for another wonderful stay in the future. If there's anything specific you loved about your experience or anything we can do to make your next visit even better, please don't hesitate to let us know.All the best,AlmaRooms Operations Manager

Dear Laura,Thank you for bringing your concerns to our attention regarding your recent stay at our hotel. We're deeply sorry to hear about the inconvenience and frustration you experienced during your visit.First and foremost, we sincerely apologize for any inconvenience caused by the restriction on vehicle movement due to the Super Bowl event. It's regrettable that this information was not communicated to you in advance, and we understand the impact it had on your plans. We will certainly review our communication procedures to ensure that guests are informed of any special events or restrictions that may affect their stay.Additionally, we apologize for any confusion regarding the valet fee. It's important to us that our guests are fully informed about any additional charges, and we regret any oversight in communicating the parking fee to you. We understand that unexpected expenses can be frustrating, and we apologize for any inconvenience this may have caused.Your feedback is incredibly valuable to us, and we will use it to improve our communication processes and ensure that future guests have a more seamless experience.We truly appreciate your patronage and apologize for any disappointment or frustration you experienced during your stay. If there's anything else we can do to address your concerns or make amends, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,AlmaRooms Operations Manager

Dear Amy,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our place beautiful. Providing a clean and spacious room is essential to us, and we're delighted that we could meet your expectations in this regard.We truly appreciate your feedback, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,AlmaRooms Operations Manager

Dear LisaThank you for your kind words! We're delighted to hear that you had a great experience with us. Providing a wonderful experience for our guests is what we strive for, and we're thrilled that we could meet your expectations.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon. If there's anything specific you loved about your stay or anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,AlmaRooms Operations Manager

Dear Jasmine,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience during your stay fell short of your expectations.Your satisfaction is incredibly important to us, and we regret that we were not able to meet your needs during your time with us. We take all feedback seriously, and we will use your comments to address any issues and make necessary improvements to ensure a better experience for our future guests.If there are specific details about your stay that you would like to discuss further or if there's anything we can do to make things right, please don't hesitate to reach out to us directly. Your input is invaluable in helping us enhance our services and ensure that all our guests have a positive experience with us.Once again, we apologize for any inconvenience you experienced during your stay, and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Best regards,AlmaRooms Operations Manager

Dear Kim,Thank you for sharing your heartwarming experience with us! We're delighted to hear that you received exceptional care and kindness from our front desk team during your recent stay. Providing genuine hospitality and going above and beyond to ensure our guests' comfort is what we strive for, and we're thrilled that our team could make a positive difference for you, especially during a challenging time.It's heartening to know that our team's efforts, such as bringing you tea and honey when you were unwell, contributed to making your stay more comfortable and memorable. Your words of appreciation mean the world to us, and we're grateful for the opportunity to have been of service to you.We're thrilled that you love our place and the people, and we can't wait to welcome you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,AlmaRooms Operations Manager

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay overall and that you found our staff to be accommodating, our views to be great, and Sea Level to be enjoyable. Your feedback regarding the appetizers is valuable to us, and we'll be sure to address it with our culinary team to ensure consistent quality.We apologize for any inconvenience caused by the closure of the pool due to the heavy rainfall during your visit. Unfortunately, weather conditions are beyond our control, but we understand the disappointment it may have caused.Regarding the late check-out fee, we apologize if you found it to be steep, especially during the low season. We'll certainly review our policies to ensure they align with our guests' expectations and the current circumstances.We truly appreciate your valuable feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out to us directly.Warm regards,AlmaRooms Operations Manager

Hi Cathy,Thank you so much for taking the time to leave us a perfect 10/10 review! We're absolutely thrilled to hear that you had such a wonderful experience during your stay with us.It's incredibly rewarding to know that we were able to meet and exceed your expectations. Providing exceptional service and ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're delighted that we achieved that for you.Your kind words mean the world to us, and they serve as a great motivation for our team to continue delivering the best possible service to all our guests. We'll be sure to share your feedback with everyone involved in making your stay memorable.We're grateful for your support and patronage, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warmest regards,AlmaRooms Operations Manager

We're absolutely thrilled to hear that you had such a fantastic experience at our property! It's wonderful to know that you enjoyed our wide range of amenities and found our location to be perfect for your needs. Providing a comfortable and memorable stay for our guests is what we strive for, so we're delighted that you found the beds comfy and received excellent service throughout your visit.Your kind words mean a lot to us, and we truly appreciate you taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,AlmaRooms Operations Manager

Hi Lee,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the beautiful view of the marina from your balcony and that you found your room to be spacious and comfortable. Providing a relaxing and enjoyable environment for our guests is always our goal.We're also delighted to hear that you had a great time at our restaurant during happy hour. It's wonderful to know that you were able to take advantage of our offerings and had a memorable dining experience.Your feedback means a lot to us, and we appreciate you taking the time to share it. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warm regards,AlmaRooms Operations Manager

Hi Natalie,Thank you immensely for awarding us a perfect 5 out of 5 stars! Your amazing rating truly brightened our day. We're thrilled to hear that your experience with us was exceptional and that we were able to meet and exceed your expectations.Delivering outstanding service and ensuring our guests have a memorable stay is our utmost priority, and it's incredibly rewarding to know that we succeeded in doing so during your visit. Your satisfaction is what drives us, and we couldn't be happier to receive such positive feedback.We're grateful for your support and recommendation, and we can't wait to welcome you back for another fantastic stay in the future. All the best,AlmaRooms Operations Manager

Hi Nicole,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that overall, you had a positive experience during your stay.It's important to us that our guests feel comfortable and satisfied with their accommodations, so we apologize for any aspects of your stay that may not have met your expectations. Your feedback helps us identify areas where we can improve and ensure a better experience for future guests.If there are specific areas of concern that you would like to discuss further or if there's anything we can do to address any issues you encountered, please don't hesitate to reach out to us directly. We're committed to providing excellent service and want to ensure that all our guests have a pleasant stay with us.Thank you once again for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,AlmaRooms Operations Manager