Hi, thank you for leaving us a review. If there is something we can do to earn those two extra stars, please let us know.

Hi, we're happy to hear you enjoyed your stay with us. Thank you so much for leaving us a review. Hope to see you again when you come back our way.

Hi Dale, thank you so much for leaving us a review. We're thrilled you had great experience staying here with us!

Hi, thank you for leaving us a review. If you're every back our way please let us know what we could do to earn that extra star.

Hi, thank you so much for leaving us a review. We're thrilled to hear you enjoyed your stay with us!

Hi Linda, thank you for leaving us a review. We're happy to hear you thought our rooms were clean. I'm sorry your stay with us wasn't the best it could be with us. If you're ever back our way please let us know what we could do to stand out from the crowd. Thank you again.

Hello Chia, you just made our day with your review. If your ever back our way please let us know what we can do to earn those 2 extra points. Thank you so much again for your kind words!

We’re sorry to hear you did not have a good experience with your stay. We would like to take this opportunity to address the situation for all future guests regarding our reservations and policies. We have a good feeling of who you are because you were our only 3rd party reservation for that night. Upon arrival, you requested an earlier check-in time than is allowed by our policy; however, since we were able to accommodate you we allowed you to check-in early. Further, you booked a specific room online but requested a different that was not available for the night. We informed you that we were sold out for the night and the only room available was the room you originally reserved. You also requested to have an additional guest in your room that we, unfortunately, could not accommodate. It is our general policy to try to accommodate our guests as best we can based on our availability. Once again, we regret to hear you did not have a good experience due to our limited available because of the holiday weekend. We hope you found accommodations for your needs elsewhere.

Hi, thank you so much for your review. We look forward to seeing you again!

Hi, thank you for staying with us and we appreciate your comments about our friendly service. We've taken care of the maintenance items that you have mentioned. Thanks for bringing it to our attention. We do have family-friendly rooms which are larger and more spacious. Unfortunately, they weren't available for your stay. We cater to all types of guests, including families and out of town travelers and business guests. I hope to have you back as a guest in the future so we can earn a 10/10 review.

Hi, We're happy to hear you enjoyed your stay with us. Thank you for leaving us a review.

Hi Michael, we're happy to hear you enjoyed your stay with us. Thank you so much for thinking of us for your next stay and for leaving us this review!

We're happy to hear you enjoyed your stay with us!! Thank you so much for leaving us a review!

Hi, Thank you for your kind words and for leaving us a review.

Hi, thank you for leaving us a review. If you're ever back our way please let us know what we can do to earn those two extra stars.

We're happy to hear you enjoyed your stay with us. Thank you so much for leaving us a review.

Hi Miguel, thank you so much for leaving us this review. We hope to see you again soon!

Hi, thank you for leaving us a review. We apologize for the confusion some of our rooms have fridges and microwaves, unfortunately, they were unavailable for the night of your reservation. If you should ever come back our way, please give us a call so we can help make the proper accommodations.

Hi Kirill, you're welcome. Thank you for staying with us and leaving us a review!

Hi Darwin, we're happy to hear you enjoyed your stay! I hope the hand warmers came in handy. Thank you for leaving us a review!!

Hi, we're happy to hear you enjoyed your stay. Thank you for leaving us a review!

We're thrilled to hear you enjoyed your stay with us. Thank you for leaving us a review.

We're thrilled to hear you enjoyed your stay with us. Thank you for leaving us a review.

Gracias por estar con nosotros. Por favor, diríjase directamente para que podamos resolver su problema. Dependiendo de su banco o del emisor de la tarjeta de crédito, los depósitos pueden tardar hasta 2 semanas en devolverse. Tenemos una auditoría durante la noche y nos aseguramos de que todos los depósitos se liberen el día del pago. Thank you for staying with us. Please reach out directly so we can resolve your issue. Depending on your bank or credit card issuer deposits may take up to 2 weeks to be returned. We have an overnight audit and ensure all deposits are released the day of the checkout.

Hi Maria, thank you for leaving us a review and I'm sorry we couldn't measure up to 10 stars. If you would like to get in touch with us to let us know what we can do better we would greatly appreciate it.

We're thrilled to hear you enjoyed your stay with us. Thank you for leaving us a review.

Hi, you just made our day! Thank you so much for leaving us a review!!

Hi, thank you for leaving us a review and letting us know about the deadbolt. I will see to it right now. Thank you again!

Hi, thank you for leaving us a review. If you're ever back our way please let us know what we can do to earn that extra star.

Hi Guillermo, you just made our day!! Thank you for staying with us and leaving us a review!

We want to thank you for highlighting one of our key policies as a guest of our hotel. Our maximum occupancy per guestroom is clearly stated on our booking policy, labeled on our office window and was repeated by our staff when you arrived. Our rules are in place for all of our guests and to ensure that everyone enjoys a nice and quiet stay. When too many people are in one room they very often disturb the tenants in the nearby rooms. As you mentioned, we ask for both ID’s so that we know who is staying in the room to not only comply with local laws but ensure the safety of all guests should there be an emergency. Unfortunately, you tried to take advantage of our max guest per room policy and repeatedly lied to our staff at check-in and throughout the night. We offered you an option to cancel your booking at check in but you refused and stated there would only be two guests. It turned out that you were planning on having four adults stay in a room designated for double occupancy only. For this reason, you had the experience you did. I do thank you again for leaving us a 1-Star review because it lets other guests know that they can be assured a calm, clean and comfortable place to rest while visiting loved ones in the area or resting at night while traveling abroad. We will strictly enforce our rules stop to anything that affects the quality of all guests stay.

Hi Eqbal, we're happy to hear you enjoyed your stay. Thank you for leaving us a review.

Hi, we're happy to hear you enjoyed your stay. Thank you for leaving us a review.

Hi Sreekanth, we're happy to hear you enjoyed your stay. Thank you for leaving us this review, and for letting us know about the smoke detector. I will look into that right now.