Piscina externa

Avaliações de Malibu Country Inn

3 out of 5
Malibu Country Inn
6506 Westward Beach Road, Malibu, CA

Avaliações

7,8

Boa

Nota 10 - Excelente. 340 de 829 avaliações" "
Nota 8 - Boa. 225 de 829 avaliações" "
Nota 6 - Ok. 115 de 829 avaliações" "
Nota 4 - Insatisfatória. 74 de 829 avaliações" "
Nota 2 - Terrível. 75 de 829 avaliações" "

8,0/10

Limpeza

8,4/10

Serviço e funcionários

7,0/10

Comodidades

7,0/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

tamara

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom
Hotel limpo, sem grandes atrativos
Hospedou-se por 2 diárias em dez. de 2017
Thank You for your feedback, We take pride in our service, we hope to be of your service on your next trip to Malibu. Kind Regards,

6/10 - Ok

Brennan, Saratoga Springs

Viagem a dois
Pontos positivos: Serviço e funcionários
The check-in process was fine. The parking was very tight and the room was small and had some broken shutters. It also contained a temperamental heating unit and floors that creaked and needed to be replaced in spots. The beds were comfortable and the location good.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Malibu Country Inn em 13 de mai. de 2024
Dear Brennan,Thank you for choosing Malibu Country Inn, Brennan. Your feedback is invaluable to us and we truly appreciate it. It was a pleasure to have you as our guest. We have taken note of your comments about your specific room and will use them to continue improving our services. We are committed to ensuring our guests' satisfaction and strive to get better every day. Our team hopes to see you again very soon! Warm Regards,Front Desk

8/10 - Boa

Chandrasekara, Auburn

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
This place would have been very cool in the 50's or 60's. It's convenient with good restaurants nearby. The bed was super comfortable with nice clean sheets. It's a bit tall. Our problem was, there was no place to put our stuff. No dresser. The night stands were flimsy and covered with huge lamps. There are no places to hang towels, wash rags or clothes in the bathroom. The basics were clean but the microwave was greasy, behind the handles on the sink was gritty. The corner behind the bathroom door hasn't been cleaned in ages. The red wall in 15 needs a coat of paint. TV did not work well. Don't bring a big car. Parking area is easily blocked by big vehicles.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Malibu Country Inn em 13 de mai. de 2024
Dear Chandrasekara,Thank you for choosing Malibu Country Inn, Brennan. Your feedback is invaluable to us and we truly appreciate it. It was a pleasure to have you as our guest. We noted your comments about your specific room and will use them to continue improving our services. We are committed to ensuring our guests' satisfaction and strive to improve daily. Our team hopes to see you again very soon! Warm Regards,Front Desk

2/10 - Terrível

jen

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Spiderwebs on patio , cushions dirty, no wine selection, was looking forward to that for my mothers day mini vacay
Hospedou-se por 1 diária em mai. de 2024
Resposta de Malibu Country Inn em 13 de mai. de 2024
Dear Jen,Thank you for choosing Malibu Country Inn, Jen. Your feedback is invaluable to us, and we truly appreciate it. It was a pleasure to have you as our guest. We noted your comments about your specific room and will use them to continue improving our services. We are committed to ensuring our guests' satisfaction and strive to improve daily. We sincerely hope that you will consider staying with us again in the future, Jen. It would be our pleasure to provide you with an even better experience. Warm Regards,Front Desk

8/10 - Boa

Manon

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Simple and clean! Close to Zuma Beach.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Malibu Country Inn em 11 de mai. de 2024
Dear Manon,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. It was a pleasure having you as our lovely guests. We are so glad to hear about your great experience. Our team hopes to see you again very soon! Warm Regards,Front Desk

4/10 - Insatisfatória

Marci

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property is run down needing numerous upgrades. The pictures of the property are old from previous years and therefore misleading the condition and amenities offered. It is in need of repair. I was very uncomfortable and would have left but I would have not been reimbursed. I did not sleep. I would recommend you remove this hotel from Expedia.com. Because looking online is deceiving of the hotels condition. Not good for Expedia. For
Hospedou-se por 1 diária em abr. de 2024
Resposta de Malibu Country Inn em 13 de mai. de 2024
Dear Marci,Thank you for choosing Malibu Country Inn, Jen. Your feedback is invaluable to us, and we truly appreciate it. It was a pleasure to have you as our guest. We noted your comments about your specific room and will use them to continue improving our services. We are committed to ensuring our guests' satisfaction and strive to improve daily. Warm Regards,Front Desk

6/10 - Ok

Alison

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Front Desk em 27 de abr. de 2024
Thank you for choosing Malibu Country Inn. We look forward to seeing you again

10/10 - Excelente

Kristy Deann, Newcastle

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I love Malibu because of this Motel! It give you the real feeling of living by the Pacific Coast! It's comfortable and peaceful and beautiful! The staff is amazing! I will always stay here when in LA!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Front Desk em 27 de abr. de 2024
Thank you, Kristy for Choosing Malibu Country Inn. We apprciate your kind words, we hope for you to visit our boutique hotel again.

2/10 - Terrível

Deboer

Hospedou-se por 4 diárias em abr. de 2024

10/10 - Excelente

Sheri

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful, excellent location, super nice and helpful staff! Beautiful rooms, super cozy!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Malibu Country Inn em 19 de abr. de 2024
Dear Sheri,Thank you for choosing Malibu Country Inn; we greatly appreciate your feedback. It was a pleasure having you as our lovely guests. We are so happy to hear about your sound experience. Our team hopes to see you again very soon! Warm Regards,Front Desk

10/10 - Excelente

Timothy

Hospedou-se por 1 diária em abr. de 2024
Resposta de Malibu Country Inn em 11 de mai. de 2024
Dear Timothy,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. It was a pleasure having you as our lovely guests. We are so glad to hear about your great experience. Our team hopes to see you again very soon! Warm Regards,Front Desk

10/10 - Excelente

Frederick

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a move writer cut bingslows
Hospedou-se por 1 diária em abr. de 2024
Resposta de Malibu Country Inn em 17 de abr. de 2024
Dear Frederick,Thank you for choosing Malibu Country Inn; we greatly appreciate your feedback. It was a pleasure having you as our lovely guests

2/10 - Terrível

laura

Pontos positivos: Condições e instalações da propriedade
Some addicts were having screaming sex on and off in the room next door to ours. This went on until after 5:00 am. After that, I was so angry I couldn’t sleep. Worst hotel stay ever.😡
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hamid Honar em 12 de abr. de 2024
I understand your frustration, but we must clarify that while we strive to provide a comfortable environment for all our guests, the behavior of individual guests is beyond our control. and technically is not a hotel fault However, we deeply regret any inconvenience caused by the noise disturbance and sincerely apologize for the impact it had on your stay. We appreciate your feedback and will continue to work on ways to minimize such disruptions in the future. If there's anything else we can assist you with, please feel free to let us know.

8/10 - Boa

Shauni, Menifee

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
We just needed a simple hotel to stay for the night because we didn't feel up to the 3 hour drive home after a long day of hiking. The hotel did the trick, we just needed a hot shower and a place to sleep. We were hungry too and the guy at the front desk recommended the restaurant across the street and it was great! The hotel itself is nothing fancy and it needs some maintenance, but it was clean and comfortable. We wish we could have figured out the decorative fireplace thing and struggled a little to figure out the heater. We were happy that there was a fridge and microwave and coffee maker, the coffee was good but there wasn't any stir sticks provided. The location was good, definitely walkable to the beach or across to the restaurant if needed.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 9 de abr. de 2024
Thank you for choosing Malibu Country Inn and your feedback. Hope to see you again!

10/10 - Excelente

Ariana

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The room was clean and comfortable with a cute outdoor patio overlooking the garden. Super close to the beach and really good restaurants. Friendly staff. Great stay!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front Desk em 9 de abr. de 2024
Thank you for your stay, Ariana. Hope to see you again!

10/10 - Excelente

cynthia

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So cute
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Front Desk em 8 de abr. de 2024
Thank you for your kind words Cynthia. Hope to see you again!

10/10 - Excelente

Michael

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Malibu Country Inn em 7 de abr. de 2024
Dear Michael,Thank you for choosing Malibu Country Inn, we appreciate your feedback very much. It was a pleasure having you as our lovely guests. We hope to see you again soon!

10/10 - Excelente

Michael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect Location. Walkable to beach. Rooms are older but well maintained and has a great ambiance. We got a greek feel to the facility. Secluded right off the highway, so you fell like you are more rural than you are. Loved our experience, would definately go back.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Malibu Country Inn em 4 de abr. de 2024
Dear Michael,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. It was a pleasure having you as one of our lovely guests. Our team is so happy to hear about your extraordinary experience. We look forward to seeing you again very soon! Warm Regards,Front Desk

4/10 - Insatisfatória

Bob

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Room was not kept up No towel hooks Windows stuck Blinds broken Dirty walls Stains on furniture
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Malibu Country Inn em 2 de abr. de 2024
Dear Bob,Thank you for choosing Malibu Country Inn. We are so sorry you didn't have such a good experience in our hotel. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board and will strive to improve accordingly. Warm Regards,Front Desk

10/10 - Excelente

Leonardo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Such a cute place to stay with friendly staff.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Malibu Country Inn em 1 de abr. de 2024
Thank you for choosing to stay with us at Malibu Country Inn. Hope to see you soon

6/10 - Ok

Alvard

Hospedou-se por 1 diária em mar. de 2024
Resposta de Malibu Country Inn em 17 de abr. de 2024
Dear Alvard,Thank you for choosing Malibu Country Inn, we appreciate your feedback very much. It was a pleasure having you as our lovely guests. Our team hopes to see you again in the near future! Warm Regards,Front Desk

10/10 - Excelente

Dave

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great hotel
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Malibu Country Inn em 28 de mar. de 2024
Dear Dave,Thank you for choosing Malibu Country Inn, we appreciate your feedback very much. It was a pleasure having you as our lovely guests. I am so glad to hear that you enjoyed your stay. Our team hopes to see you again very soon! Warm Regards,Front Desk

8/10 - Boa

Jennifer

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Very convenient for my work. Rooms need a little attention and the pillows were like rocks. Service was great!!!!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Malibu Country Inn em 25 de mar. de 2024
Dear Jennifer,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. It was a pleasure having you as our lovely guests. Our team is so glad to hear about your fabulous stay. Next time ask us for softer pillows! But, we will still, of course, make note of it. We hope to see you again very soon! Warm Regards,Front Desk

8/10 - Boa

Augustus

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Malibu Country Inn em 25 de mar. de 2024
Dear Augustus,Thank you for choosing Malibu Country Inn, we appreciate your feedback very much. It was a pleasure having you as our lovely guests. Our team is so glad to hear about your fabulous stay. We hope to see you again very soon! Warm Regards,Front Desk

4/10 - Insatisfatória

Daniel, Chicago

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Malibu Country Inn em 21 de mar. de 2024
Dear Daniel,Thank you for choosing Malibu Country Inn, we appreciate your feedback very much. It was a pleasure having you as our guest. Glad to hear all went well.

10/10 - Excelente

Jordan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Malibu Country Inn em 21 de mar. de 2024
Dear Jordan,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. It was a pleasure having you as our lovely guests. I am so glad to hear that you enjoyed your stay. Our team hopes to see you again very soon! Warm Regards,Front Desk

8/10 - Boa

Brenda

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Malibu Country Inn em 4 de abr. de 2024
Dear Brenda,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. It was a pleasure having you as our lovely guests. We are so happy to hear that you enjoyed your stay with us.Warm Regards,Front Desk

10/10 - Excelente

Les

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a great value for Malibu. Great customer service--super helpful.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 3 de mar. de 2024
Dear Les,Thank you for choosing Malibu Country Inn; we greatly appreciate your feedback. It is always a pleasure having you as our lovely guests. We are so glad to hear that you enjoyed your stay. Our team hopes to see you again very soon!

6/10 - Ok

Ruth

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Malibu Country Inn em 25 de mar. de 2024
Dear Ruth,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. It was a pleasure having you as our lovely guests. Our team is so glad to hear about your fabulous stay. We hope to see you again very soon! Warm Regards,Front Desk

4/10 - Insatisfatória

Joshua

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Decent place to stay that's close to the beach but the bed was way too uncomfortable for me. Also the shower was probably the worst part bc hardly any water pressure at all. Not sure if I'd recommend this place to other people.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 26 de fev. de 2024
We're truly sorry to hear about your experience during your stay with us. Our aim is always to ensure that each guest has a comfortable and enjoyable stay, and it's disheartening to learn that we fell short of meeting your expectations this time.We understand the importance of a good night's sleep, and we apologize for any discomfort you experienced with the bed. Rest assured, we take your feedback seriously, and we're already looking into ways to enhance the comfort of our beds to ensure a better experience for all our guests.Moreover, we apologize for the inconvenience you faced with the water pressure in the shower. This is certainly not up to our usual standards, and we're actively working to address this issue to ensure that it doesn't recur in the future.Your feedback is invaluable to us as it helps us identify areas for improvement. We genuinely hope that you'll consider giving us another chance to provide you with the exceptional experience that so many of our guests have come to love. Should your travels bring you back to this area, we would be honored to welcome you back and ensure that your next stay exceeds your expectations. If you have any further concerns or would like to discuss your stay in more detail, please don't hesitate to reach out to us directly.

10/10 - Excelente

Anisa, Clovis

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful view. Comfortable, quaint rooms. Highly recommend
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hamid Honar em 26 de fev. de 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the beautiful view and found our rooms comfortable and quaint. Providing a memorable stay for our guests is our top priority, and we're delighted that we could meet your expectations.Your recommendation means the world to us, and we truly appreciate your kind words. It would be our pleasure to welcome you back for another wonderful stay whenever your travels bring you this way again. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know

10/10 - Excelente

Silvia, Suisun City

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I love the kind wonderful gentleman at the front desk Thank YOU for a marvelous stay
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Malibu Country Inn em 21 de fev. de 2024
Dear Silvia,Thank you for choosing Malibu Country Inn. We appreciate the feedback. We are so glad to hear about your lovely stay. It was a pleasure having you with us. Our team hopes to see you again very soon!

8/10 - Boa

Armando

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice place to stay
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Malibu Country Inn em 20 de fev. de 2024
Dear Armando,Thank you for choosing Malibu Country Inn. We appreciate the feedback very much. It was a pleasure having you as our lovely guest. We are so happy to hear about your joyful stay. Our team hopes to see you again soon! Warm Regards,Front Desk

8/10 - Boa

Stephen

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location. Helpful staff.
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Malibu Country Inn em 15 de fev. de 2024
Dear Stephen,Thank you for choosing Malibu Country Inn, we appreciate your feedback very much. It was a pleasure having you as our lovely guests. Our team is so glad to hear great things about your stay. We hope to see you again very soon!

10/10 - Excelente

Kathy

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Malibu Country Inn em 15 de fev. de 2024
Dear Kathy,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. It was a pleasure having you as our lovely guests. Our team is so happy to hear great things about your stay. We hope to see you again very soon!

10/10 - Excelente

Adriana

Hospedou-se por 1 diária em fev. de 2024
Resposta de Malibu Country Inn em 13 de fev. de 2024
Dear Adriana,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. It was a pleasure having you as our lovely guests. We are so happy to hear that you enjoyed your stay. Our team hopes to see you again very soon! Warm Regards,Front Desk

2/10 - Terrível

christopher, los angeles

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tiny, squeaky, outdated room with no proper heating. One ceiling mounted heater/ac unit which took about 6 hours to properly heat the room. Wife was freezing the entire time. Besides the floors being squeaky they also curled up in some areas due to moisture maybe being trapped in the room. The shower/bathroom was so badly designed that after every shower the water would drip down from the walls and mirror and the entire floor would be wet and slippery, and on top of that no floor mats, nor hangers for face towels. The only hanger they had was one on the door itself which was covered with other people’s hair. Mold in the corners everywhere. Didn’t even want to hang my towel on a hook that’s how gross I found this place. We all got woken up Thursday morning by their Gardner mowing grass for 45 min outside our room, and Friday morning by the smell of Terpentin from the painters doing work on the property. Now if this wasn’t enough already, after bringing up all our concerns to the staffs attention. We were just told to wait for the manager. Instead of just sending someone to check the heater, clean the room, possibly switch rooms (which wouldn’t have made a difference), give us a floor mat, they just said, we can’t let you cancel early. I’m not a fussy person in the slightest. I’ve been to youth hostels cleaner than this place, and for the price of $285 a night I can assure everyone there are really nice luxury boutique hotels up the street in Santa Monica.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Front Desk em 15 de fev. de 2024
Hello Christopher,We remember you, and we tried to be as accommodating as possible, even upgrading your room before your arrival from standard to the garden view room. Everything you mentioned above was not the case, as your main concern was gaining a half-off discount. Hope you have a better experience next time at another establishment.

10/10 - Excelente

Les

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, great rates & good service
Hospedou-se por 1 diária em fev. de 2024
Resposta de Malibu Country Inn em 12 de fev. de 2024
Dear Les,Thank you for choosing Malibu Country Inn. We are so happy to hear about your lovely stay. It was a pleasure having you as our happy guests. Our team looks forward to seeing you again very soon! Warm Regards,Front Desk

10/10 - Excelente

Teresa

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Adorable hideaway. Staff was super friendly. Room was very clean and had a comfortable bed and faux fireplace. Beautiful view and roomy. I will definitely stay again.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Malibu Country Inn em 9 de fev. de 2024
Dear Teresa,Thank you for choosing Malibu Country Inn. We appreciate the feedback very much. I am so glad to hear you enjoyed your room. Our team hopes to see you again very soon! Warm Regards,Front Desk

10/10 - Excelente

robert, utica

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful and quiet place to stay right off of the PCH. Super nice accommodations and easy access.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Malibu Country Inn em 3 de fev. de 2024
Dear Robert,Thank you for choosing Malibu Country Inn, we appreciate the feedback very much. It was a pleasure assisting you at check-in. Please continue to enjoy the rest of your stay! Warm Regards,Front Desk

8/10 - Boa

Hanspeter

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Es war alles tip top und freundliche Leute
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Front Desk em 1 de fev. de 2024
Thank you for Choosing Malibu Country Inn. I'm glad you had a good stay, until next time.

8/10 - Boa

Michael

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Cozy nights rest near Zuma Beach
Cozy, quiet room with electric fire place. TV wasn’t hooked up. Tub faucet brace was damaged where it came out of the wall. Jets worked well. Otherwise, good night’s stay.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hamid Honar em 1 de fev. de 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the cozy and quiet ambiance of your room, along with the electric fireplace. Your comfort is our top priority, and we're pleased to know that the jets in the tub contributed to a good night's stay.We apologize for any inconvenience regarding the TV not being hooked up and the issue with the tub faucet brace. Please be assured that we will address these issues promptly to ensure a seamless experience for our future guests.Your insights are valuable to us, and we appreciate your understanding. If your travels bring you back to our area, we would be honored to host you again and provide an even more enjoyable stay.Thank you for choosing us, and we look forward to the opportunity of welcoming you back.Warm regards,

10/10 - Excelente

Beth

Viagem em grupo
Comfortable. Great check in—nice staff. Good location by beach.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Malibu Country Inn em 30 de jan. de 2024
Dear Beth,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. We are so glad you are enjoying your stay.

8/10 - Boa

Nikolas

Pontos positivos: Limpeza
Only real issue was the tv. 2 remotes. One option - roku bs tv. Did they have cable and the staff didnt know how to put it on?
Hospedou-se por 1 diária em jan. de 2024
Resposta de Malibu Country Inn em 30 de jan. de 2024
Dear Nikolas,Thank you for choosing Malibu Country Inn. We appreciate the feedback very much. Yes, the TV in your room had 2 remotes. One for Roku and one for our cable channels. Both Roku TV and cable are accessible. The cable is already installed on the TV for you. Next time, please don't hesitate to ask for help.

10/10 - Excelente

Osvaldo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful place. So close to the beach! Very accommodating staff.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Malibu Country Inn em 30 de jan. de 2024
Dear Osvaldo,Thank you for choosing Malibu Country Inn. We appreciate your feedback very much. We are so glad to hear that you enjoyed your stay. Our team hopes to see you again very soon!

8/10 - Boa

Derek

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Malibu Country Inn em 30 de jan. de 2024
Dear Derek,Thank you for choosing Malibu Country Inn. We appreciate the feedback very much. It was a pleasure having you as our lovely guests. We are so glad to hear that you enjoyed our stay. Our team hopes to see you again very soon!Warm Regards,Front Desk

10/10 - Excelente

Kiara

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de Malibu Country Inn em 25 de jan. de 2024
Dear Kiara, Thank you for choosing Malibu Country Inn, we appreciate the feedback very much. We are so glad to hear that you enjoyed your stay. It was our pleasure having you with us. Our team hopes to see you again very soon!

10/10 - Excelente

Les

Viagem de negócios
Pontos positivos: Limpeza e comodidades
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 21 de jan. de 2024
Thank you for choosing Malibu Country Inn. Hope to see you again soon!

4/10 - Insatisfatória

Diyana

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The lady at the reception was great, but unfortunately the property is not well maintained. We booked an ocean view suite which looked nice on the pictures, but not in reality. The ocean view was pretty much a small sliver of far far away ocean view over the roof of the other rooms. I would not say that what was advertised was an ocean view at all. The room we got was outdated, dirty, the electrical sockets couldn't hold a phone charger as they were quite loose, the fireplace didn't work and it had a warning tape over the switch. There was a heat/AC until in the room which didn't work either which made our stay very uncomfortable as we were super cold all night. Also, the bed and the pillows were very stiff.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Malibu Country Inn em 19 de jan. de 2024
Dear Diyana,Thank you for choosing Malibu Country Inn. Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance, and we will strive to improve.We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We want the opportunity to talk with you and investigate your feedback further.Warm Regards,Front Desk

10/10 - Excelente

WEN

Hospedou-se por 1 diária em jan. de 2024
Resposta de Malibu Country Inn em 9 de fev. de 2024
Dear Wen,Thank you for choosing Malibu Country Inn. We appreciate the feedback very much. It was a pleasure having you as our lovely guests. We are so glad to hear that you enjoyed everything during your stay. Our team hopes to see you again very soon!