Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 684 de 1497 avaliações" "
10 - Excelente
684
Nota 8 - Boa. 417 de 1497 avaliações" "
8 - Boa
417
Nota 6 - Ok. 157 de 1497 avaliações" "
6 - Ok
157
Nota 4 - Insatisfatória. 96 de 1497 avaliações" "
4 - Insatisfatória
96
Nota 2 - Terrível. 143 de 1497 avaliações" "
2 - Terrível
143
8,4/10
Limpeza
8,4/10
Serviço e funcionários
7,4/10
Comodidades
8,0/10
Condições e instalações da propriedade
7,8/10
Cuidado com o meio ambiente
Avaliações
2/10 - Terrível
Anderson
Viagem com a família
15 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ruim
Hotel sem café da manhã cobrança de estacionamento U$10 estrutra Velha e hostil. não recomendo
Anderson
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hollywood Inn Express LAX Management em 19 de fev. de 2024
Dear Anderson,We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your feedback and will use it to improve our services. Thank you for choosing to stay with us.Sincerely,Hollywood Inn Express LAX Management
4/10 - Insatisfatória
JANIO
8 de nov. de 2023
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
JANIO
Hospedou-se por 1 diária em out. de 2023
Resposta de Hollywood Inn Express LAX Management em 14 de nov. de 2023
Dear JANIO,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. We would love to know what went wrong during your visit to ensure a better experience for all our guests.Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
Estéfani
Viagem em grupo
28 de mar. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Passamos a noite depois de um dia na universal, o hotel era limpo, sem cheiro de cigarro, aquecedor funcionando e estacionamento com o preço bom, só nao gostamos que havia uma pessoa que parecia sem teto na recepção tanto na hora que chegamos tanto quando fomos embora.
Estéfani
Hospedou-se por 1 diária em mar. de 2023
Resposta de Hollywood Inn Express LAX Management em 30 de mar. de 2023
Dear Estéfani,Thank you so much for your heartfelt review! We are always delighted to receive such amazing feedback from our guests about their experience staying with us. Come back and see us soon on your next visit to Inglewood. Until then, take care!Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
Joana
Viagem com a família
16 de fev. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Joana
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Hollywood Inn Express LAX Management em 21 de fev. de 2023
Dear Joana,Thank you for taking the time to share a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Express LAX. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Inglewood hotel in the near future! Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
Guilherme
Viagem com a família
9 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Boa opção!
Ótima opção próximo ao aeroporto de L.A. e SoFi stadium.
Quartos novos (reformados), boas camas, frigobar e banheira.
Funcionários atenciosos e simpáticos.
Rua com boas opções de restaurantes e lojas de departamento.
Guilherme
Hospedou-se por 2 diárias em out. de 2022
Resposta de Hollywood Inn Express LAX Management em 11 de out. de 2022
Dear Guilherme,Amazing! Thank you for giving us a PERFECT score review and for recommending our hotel to other travelers. I am glad you liked our ideal Inglewood location. We are glad that you loved our accommodations and our comfortable rooms. Thank you so much for appreciating our hardworking staff. Come back and see us soon on your next visit to Inglewood. Until then, take care! Kind Regards,Hollywood Inn Express LAX Management
8/10 - Boa
Guilherme
Viagem com a família
27 de set. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Guilherme
Hospedou-se por 4 diárias em set. de 2022
Resposta de Hollywood Inn Express LAX Management em 30 de set. de 2022
Dear Guilherme,Thank you for taking the time to write our Inglewood hotel an outstanding rating. Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon! Thanks again for staying with us, and kindly do recommend us to anyone visiting Inglewood.Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
Juliana
15 de mai. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Estadia super ok pelo preço pago. Localizado próximo ao aeroporto, em uma avenida com diversos comércios e restaurantes. Burguer king, CVS e outros restaurantes fast food que dá para ir à pé. Alguns moradores de rua na região.
Juliana
Hospedou-se por 1 diária em mai. de 2022
Resposta de Hollywood Inn Express em 15 de mai. de 2022
Dear Guest, Thank you for the stay and the nice comments. It is nice to know that you had a satisfying experience. We await your next visit. Sincerely, Front Desk.
6/10 - Ok
Ana C C
26 de mar. de 2022
Razoável
Fiquei apenas uma noite para facilitar o acesso ao aeroporto LAX, o hotel é bem razoável, porém sem nenhum absolutamente sem nenhum luxo.
As janelas dos quartos permitem a entrada de luz e não tem cortina.
Mas para uma noite, fica próximo ao aeroporto.
Ana C C
Hospedou-se por 1 diária em mar. de 2022
8/10 - Boa
arnaldo
Viagem de negócios
19 de fev. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
arnaldo
Hospedou-se por 1 diária em fev. de 2022
Resposta de Hollywood Inn Express em 21 de fev. de 2022
Dea Arnaldo,
Thank you for staying with us and rating us. We are happy to see that you were satisfied with your stay.
10/10 - Excelente
Daniel Vagner
Viagem com a família
7 de jan. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excelente.
Daniel Vagner
Hospedou-se por 2 diárias em jan. de 2022
Resposta de Hollywood Inn Express em 7 de jan. de 2022
Hi Daniel,
Thank you for the feedback. It is a pleasure to know that we met your expectations! Thanks again
10/10 - Excelente
Patricia
23 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The bed and the shower. So nice
Patricia
Hospedou-se por 2 diárias em mai. de 2024
10/10 - Excelente
jorge
Viagem de negócios
21 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean room
jorge
Hospedou-se por 1 diária em mai. de 2024
4/10 - Insatisfatória
fey, Winnipeg
21 de mai. de 2024
Pontos positivos: Comodidades e condições e instalações da propriedade
Pontos negativos: Limpeza e serviço e funcionários
Out side too loud too early in the morning. The stuff are not friendly. The price is high for the conditions
fey
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 22 de mai. de 2024
Dear Fey,We are sorry to hear about your experience. We apologize for any inconvenience caused by outside noise in the early morning and for our staff's perceived lack of friendliness. Additionally, we regret if you felt that the price was not reflective of the conditions.Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to welcome you back in the future for a more positive experience. If there's anything else we can do to assist you, please don't hesitate to reach out.Sincerely,Hollywood Inn Express LAX Management
6/10 - Ok
Roy
21 de mai. de 2024
Roy
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Diana
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Súper bien
Diana
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 22 de mai. de 2024
Dear Diana,Thank you for the positive feedback! We're glad you had a super good experience with us. If there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!Kind Regards,Hollywood Inn Express LAX Management
8/10 - Boa
Michael
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a single room and not only did they move my room to the first floor when i asked theybwere also very nice to an American with limited ability to speak german
Michael
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 21 de mai. de 2024
Dear Michael,We're glad our staff was accommodating and helpful, especially with your request to move to the first floor and with language barriers. Our priority is to provide excellent service to all our guests, regardless of the language spoken. We hope you had a pleasant stay and look forward to welcoming you back in the future!Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
Crystal
Viagem com a família
20 de mai. de 2024
Pontos positivos: Limpeza
Clean.Easy checking in and it was close to all my destinations!!
Crystal
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 22 de mai. de 2024
Dear Crystal,We're delighted to hear that you had a positive experience with us! It's great to know that you found our hotel clean and that the check-in process was easy for you. We're also pleased that our location was convenient for your needs and close to your destinations. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for another pleasant stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Kind Regards,Hollywood Inn Express LAX Management
8/10 - Boa
LUIS
Viagem em grupo
18 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Basic, clean and convenient. Having to pay for parking was unexpected.
LUIS
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 21 de mai. de 2024
Dear Luis,We're glad you found our hotel basic, clean, and convenient. We will strive to enhance our guest experience. We appreciate your understanding and hope to welcome you back for another stay in the future.Kind Regards,Hollywood Inn Express LAX Management
2/10 - Terrível
Mozhdeh
14 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Not good at all
Mozhdeh
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 16 de mai. de 2024
Dear Mozhdeh,We're genuinely sorry to hear that your experience fell short of your expectations. We strive to provide all our guests with a comfortable and enjoyable stay, and it's disappointing to hear that we missed the mark during your visit. We take your feedback seriously and will work diligently to address the issues you mentioned. If you would like to discuss your experience further or if there's anything we can do to make it right, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.Sincerely,Hollywood Inn Express LAX Management
4/10 - Insatisfatória
shay
14 de mai. de 2024
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Overall a good bang for your buck the room was clean and spacious. However we had an issue with the water not getting hot. It took over an hour to get the problem situated. Even talking to the staff we wanted to speak to a manager and we were told she’s aware of the situation but we can only contact her via email. Eventually the situation was resolved and no type of compensation for the inconvenience
shay
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 15 de mai. de 2024
Dear Shay,We're glad you found our hotel to be a good value and that your room was clean and spacious. However, we apologize for the inconvenience you experienced with the hot water issue. Your comfort is important to us, and we're sorry it took longer than expected to resolve the problem. We understand your frustration and we'll address this with our team to ensure a smoother resolution process in the future. We apologize for the lack of compensation and will review our policies to ensure that our guests are properly taken care of in situations like this. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience next time.Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
Jaime
Viagem com família e crianças pequenas
12 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excelente service great customer service friendly staff
Jaime
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 14 de mai. de 2024
Dear Jaime,We're delighted to hear that you had an excellent experience with our service and that our staff provided outstanding customer service. Providing friendly and attentive service is important to us, and we're thrilled that we met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Hollywood Inn Express LAX Management
8/10 - Boa
Frédéric
Viagem a dois
11 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tres bon rapport qualité prix.
Seul défaut : l’isolation phonique.
Frédéric
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 14 de mai. de 2024
Dear Frédéric,We're glad to hear that you found our hotel to be a good value for money. It's important to us to provide affordable accommodations without compromising on quality.We apologize for any inconvenience caused by the sound insulation in your room. Your feedback is valuable, and we'll take it into consideration as we work to improve our facilities for our guests' comfort.Thank you for staying with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Kind Regards,Hollywood Inn Express LAX Management
2/10 - Terrível
giannina
11 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
giannina
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 14 de mai. de 2024
Dear Giannina,We are disappointed that you were unhappy with your stay at Hollywood Inn Express LAX. We apologize for your poor experience, and we hope you will reach out and let us know what happened in detail.Sincerely,Hollywood Inn Express LAX Management
6/10 - Ok
Ian
11 de mai. de 2024
Pontos positivos: Limpeza
Property was OK for the price.
The problem we had was getting our security deposit refunded. The staff said that it was fully refunded on the morning of our departure but our bank says this did not happen. Seems the hotel did not know how to cancel the pending transaction properly. Wasted may communications with the hotel trying to get the problem fixed. I saw another review where someone said the same thing - hard to get their security deposit refunded so not good.
Other hotels and car hire places had no problems.
We eventually got our money by our bank cancelling the pending transaction.
Ian
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 14 de mai. de 2024
Dear lan,We're sorry to hear about the inconvenience you experienced with the refund of your security deposit and for any miscommunication or difficulty you encountered during this process. Providing prompt and efficient service, including handling refunds, is important to us, and we regret that we fell short of your expectations in this instance.We appreciate your feedback and will review our procedures to ensure that such issues are addressed and resolved promptly in the future.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a better experience in the future. If there's anything else we can do to assist you further, please don't hesitate to let us know.Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
PO SHAO
11 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It’s a nice place to stay!
PO SHAO
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 14 de mai. de 2024
Dear Guest,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Express LAX many more times.Kind Regards,Hollywood Inn Express LAX Management
2/10 - Terrível
masaki
10 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
あまり綺麗ではない!スタッフの対応が悪い👎
masaki
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 14 de mai. de 2024
Dear Masaki,We're sorry to hear that you found our hotel unaesthetically pleasing and that you had a poor experience with our staff. Providing a welcoming and pleasant environment and excellent service is important to us, and we apologize for failing to meet these standards during your stay.Your feedback is valuable to us, and we will address these issues with our team to ensure improvements are made. If there's anything specific you'd like to share about your experience or if there's anything we can do to assist you further, please don't hesitate to let us know.We appreciate your input, and we hope to have the opportunity to welcome you back for a better experience in the future.Sincerly,Hollywood Inn Express LAX Management
2/10 - Terrível
Edward G
9 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Terrible place. Booked through Expedia. Was charged by facility for extra fees. Parking etc.
Edward G
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 13 de mai. de 2024
Dear Edward,We're deeply sorry to hear about your experience. We strive to ensure transparency in all transactions and apologize for any confusion regarding additional fees. Your feedback is invaluable, and we'll work diligently to address any discrepancies in billing processes. Please reach out to our team directly so we can resolve this matter promptly and restore your confidence in our service. Thank you for bringing this to our attention.Sincerely,Hollywood Inn Express LAX Management
2/10 - Terrível
giannina
Viagem com animais de estimação
9 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
giannina
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 14 de mai. de 2024
Dear Giannina,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit. Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,Hollywood Inn Express LAX Management
6/10 - Ok
Vinson
9 de mai. de 2024
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Vinson
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 14 de mai. de 2024
Dear Vinson,Thank you for rating your stay at Hollywood Inn Express LAX. We hope to host you again for your next trip to Hollywood Inn Express LAX to serve you with a more comfortable stay and enhanced experience.Kind Regards,Hollywood Inn Express LAX Management
6/10 - Ok
Thorsten
Viagem a dois
9 de mai. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Das Zimmer war sauber, das Bett gut & die Parkgebühr mit 10 Dollar angemessen.
Leider sehr laut durch die Straße und den Fluglärm.
Thorsten
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 13 de mai. de 2024
Dear Thorsten,We're thrilled to learn that you found our accommodations to your liking. Maintaining cleanliness and ensuring comfort are our top priorities. Should you have any further preferences or requirements during your stay, please don't hesitate to let us know. We look forward to welcoming you back for another restful experience.Best Regards,Hollywood Inn Express LAX Management
8/10 - Boa
Terry
9 de mai. de 2024
Terry
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 14 de mai. de 2024
Dear Terry,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Hollywood Inn Express LAX Management
4/10 - Insatisfatória
Florence
6 de mai. de 2024
Pontos negativos: Serviço e funcionários
Florence
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 9 de mai. de 2024
Dear Florence,We apologize for your difficulties while staying at our Hollywood Inn Express LAX hotel. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Hollywood Inn Express LAX Management
10/10 - Excelente
Marissa
Viagem com família e crianças pequenas
6 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was an easy check in process and the building felt very secure! Staff is really nice and the room is spacious.
Marissa
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 8 de mai. de 2024
Dear Marissa,We're thrilled to hear that your check-in process was easy and that you felt secure during your stay! Ensuring the safety and comfort of our guests is our top priority. We're also glad to hear that you found our staff friendly and helpful and that the room met your expectations in terms of space. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to hosting you again in the future!Kind Regards,Hollywood Inn Express LAX Management
4/10 - Insatisfatória
Ishmael
6 de mai. de 2024
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Ishmael
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 9 de mai. de 2024
Dear Ishmael,We apologize for your difficulties while staying at our Hollywood Inn Express LAX hotel. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Hollywood Inn Express LAX Management
10/10 - Excelente
Josue
Viagem em grupo
6 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great!
Josue
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 7 de mai. de 2024
Dear Josue,We're delighted to hear that you had a great experience with us! If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
Arthur
4 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Arthur
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hollywood Inn Express LAX Management em 7 de mai. de 2024
Dear Arthur,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Express LAX. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hollywood Inn Express LAX hotel soon!Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
ThePerfumeBoss
4 de mai. de 2024
ThePerfumeBoss
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 7 de mai. de 2024
Dear Guest,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Express LAX many more times.Kind Regards,Hollywood Inn Express LAX Management
2/10 - Terrível
Enrique
2 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Roaches!!
Enrique
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 6 de mai. de 2024
Dear Enrique,We're deeply sorry to hear about your experience with roaches. This is not acceptable, and we take reports of pests very seriously. We have immediately alerted our pest control team to address this issue promptly and thoroughly.Please accept our sincere apologies for any inconvenience this may have caused you. We strive to provide a comfortable and clean environment for all our guests, and we regret that we fell short of our standards in this instance.If you would like to discuss your experience further or if there's anything else we can do to address your concerns, please don't hesitate to reach out to our management team. Your satisfaction is important to us, and we hope to have the opportunity to make it right.Sincerely,Hollywood Inn Express LAX Management
10/10 - Excelente
Ira
2 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Great staff and very clean
Ira
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 6 de mai. de 2024
Dear Ira,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff and found our hotel very clean. Providing excellent service and maintaining a clean environment are top priorities for us, and we're glad to hear that we met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back again soon. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Kind Regards,Hollywood Inn Express LAX Management
8/10 - Boa
Victor
1 de mai. de 2024
Victor
Hospedou-se por 3 diárias em abr. de 2024
10/10 - Excelente
Beverly
1 de mai. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Front desk rude
Beverly
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 3 de mai. de 2024
Dear Beverly,We're sincerely sorry to hear about your experience with our front desk staff. Providing excellent service and a warm welcome to our guests is our priority, and we regret that this was not reflected during your visit. Your feedback is important to us, and we will address this issue with our team to ensure that all guests receive the courteous and professional service they deserve. If there's anything specific you'd like to share or if there's anything we can do to make it up to you, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Sincerely,Hollywood Inn Express LAX Management
10/10 - Excelente
Maria
Viagem em grupo
30 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Honestly had a pretty good stay here it was only one night but the room was very clean which was nice! Also the staff was very helpful and welcoming. I also like the fact that you need a key card to go up the elevator and stairs
Maria
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 3 de mai. de 2024
Dear Maria,We're thrilled you had a pretty good stay with us! It's great that you found your room very clean and that our staff was helpful and welcoming. Your comfort and satisfaction are important to us, and we're glad that our security measures added to your peace of mind during your stay. Thank you for your positive feedback, and we hope to welcome you back again soon for another enjoyable stay!Kind Regards,Hollywood Inn Express LAX Management
6/10 - Ok
Ana
Viagem a dois
28 de abr. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
First room I got was very dirty. The bed had stains, yellow stains!
Hairs still on the bed and pillows. I removed the sheets and the mattress also had stains.
I requested a new room and the second room was the same thing. Third room was okay, bed was clean at least but the rest of the room was a bit dirty. Table by the mirror was dirty and sticky. If I hadn’t booked through a third party I would’ve requested a refund and left that place !
I did appreciate the front desk employee who tried her best fix the issue.
Ana
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 30 de abr. de 2024
Dear Ana,We deeply apologize for the unacceptable conditions you encountered during your stay. Your experience does not reflect the high standards we strive to uphold. Rest assured, we take your feedback seriously and will address these cleanliness issues with our housekeeping team immediately to prevent recurrence. We understand your frustration and regret any inconvenience caused. Your kind words about our front desk staff are appreciated, and we will ensure your comments are shared with them. Should you choose to stay with us again in the future, we are committed to providing you with the exceptional experience you deserve.Sincerely,Hollywood Inn Express LAX Management
10/10 - Excelente
Diana
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bueno
Diana
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 30 de abr. de 2024
Dear Diana,We're thrilled to hear that you enjoyed your stay with us! Providing a pleasant experience for our guests is our top priority, and we're delighted that you found our hotel to your liking. Your positive feedback about our amenities and services is greatly appreciated, and we're grateful for your kind words. We look forward to welcoming you back for another enjoyable stay soon!Kind Regards,Hollywood Inn Express LAX Management
6/10 - Ok
Willie
27 de abr. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Willie
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 30 de abr. de 2024
Dear Willie,Thank you for rating your stay at Hollywood Inn Express LAX. We hope to host you again for your next trip to Hollywood Inn Express LAX to serve you with a more comfortable stay and enhanced experience.Kind Regards,Hollywood Inn Express LAX Management
6/10 - Ok
Carol
Viagem a dois
26 de abr. de 2024
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
It was a clean place to sleep. Nothing extra in any way shape or form. Bed was squeaky, you could hear throur the walls. Parking was in the middle of the motel and it was 3 stories. Unfortunately there was a extremely loud truck there echoing up the walls during our stay. Had to wait forever to check in, tried calling regarding an early check in no answer. Sat and waited to talk to someone for over an hour. Paid the $25 to check in early because at that point there was no promise there would be someone there to be able to check in at check in
Carol
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 30 de abr. de 2024
Dear Carol,We're sorry for the trouble you had during your stay. It's disappointing to hear that our accommodations did not meet your expectations and that you encountered noise, parking, and check-in issues. We understand the importance of a good night's sleep and apologize for any disturbance caused by the squeaky bed and noise from neighboring rooms. We'll address these concerns with our team to ensure improvements are made.We'll be sure to look into ways to reduce the parking situation and noise from nearby vehicles for our guests' comfort. Additionally, we apologize for the delay and lack of response when you tried to contact us regarding early check-in. Your time is valuable, and we regret that you had to wait so long for assistance.We appreciate your feedback as it helps us identify areas for improvement. We hope you'll consider giving us another chance to provide you with a more enjoyable and hassle-free stay. If you decide to return, please contact us directly, and we'll do our best to ensure you have a smoother experience.Sincerely,Hollywood Inn Express LAX Management
8/10 - Boa
Mahal
26 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I booked this last minute! Easy check-in. Front desk was pleasant and smiling. Close to airport, shopping, LA clipper and Rams stadium plus liquor store is right next door! Mall, movie theatres, strip malls and more! Many small mom and pop shops nearby. You get a real feel of city live! Before and after gentrification! Starbucks nearby as well.
Mahal
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 30 de abr. de 2024
Dear Mahal,We're so glad you chose to stay with us last minute! It's great to hear that you found the check-in process easy and that our front desk team was pleasant and welcoming. Our convenient location near the airport, shopping centers, and major sports venues like the LA Clippers and Rams stadiums makes us a perfect choice for travelers looking to explore the city. Having a liquor store next door, along with nearby amenities like malls, movie theaters, and small mom and pop shops, adds to the convenience and vibrancy of the area. We're thrilled that you were able to experience the real feel of city life, both before and after gentrification, with the mix of old and new establishments nearby. And of course, having a Starbucks close by is always a plus for coffee lovers! Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit.Kind Regards,Hollywood Inn Express LAX Management
8/10 - Boa
Yovani
Viagem a dois
26 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy check in
Yovani
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 29 de abr. de 2024
Dear Yovani,We're glad to hear that you found the check-in process easy during your stay! Providing a seamless and efficient experience for our guests is important to us. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. Thank you for choosing our hotel, and we hope you enjoy your time with us!Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
Devin
25 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Devin
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 29 de abr. de 2024
Dear Devin,Thank You for the PERFECT SCORE rating on your experience! We are thrilled that you loved your stay and would love to host you again.Kind Regards,Hollywood Inn Express LAX Management
10/10 - Excelente
Luis
24 de abr. de 2024
Luis
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hollywood Inn Express LAX Management em 16 de mai. de 2024
Dear Luis,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you at Hollywood Inn Express LAX many more times.Kind Regards,Hollywood Inn Express LAX Management