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Avaliações de Heaven on Hollywood Boulevard Furnished Apartments

4 out of 5
Heaven on Hollywood Boulevard Furnished Apartments
Hollywood Boulevard & North La Brea Ave, Los Angeles, CA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 112 de 214 avaliações" "
Nota 8 - Boa. 58 de 214 avaliações" "
Nota 6 - Ok. 22 de 214 avaliações" "
Nota 4 - Insatisfatória. 13 de 214 avaliações" "
Nota 2 - Terrível. 9 de 214 avaliações" "

8,4/10

Limpeza

8,0/10

Serviço e funcionários

8,4/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Léo

Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza e serviço e funcionários
Hospedou-se por 4 diárias em dez. de 2018
Resposta de Tony em 29 de dez. de 2018
Thank you for staying with us. We work hard to make our guests happy and appreciate your ratings! Looking forward to hosting you again in the future.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito bom!
O apartamento é muito bem localizado, cama confortavel e a decoracao é igual as fotos. Vou me hospedar novamente!
Resposta de Corporate Office em 3 de mar. de 2018
Obrigado por ficar com a gente. Trabalhamos duro para tornar nossos convidados felizes e apreciamos seus comentários! Estamos satisfeitos por ter desfrutado a sua estadia. Gostaria de ter você de volta para as próximas férias.

10/10 - Excelente

Eldo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo
Ótimo !!lugar exepicional
Hospedou-se por 4 diárias em jan. de 2018
Resposta de Tony em 30 de jan. de 2018
Thank you for your response. We look forward to hosting you again in the future.

10/10 - Excelente

Fernando, Belo Horizonte,Brasil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente escolha
Não é um hotel e sim um apartamento num prédio bem localizado e seguro, com piscina e pequena área de lazer. Muito bom apartamento, confortável, grande, espaçoso, bem decorado, com uma varanda que torna o ambiente agradável.Éramos 5 pessoas, (2 casais mais uma pessoa)e o espaço era muito bom. Cozinha equipada com microondas, lava louças, fogão, geladeira, torradeira e mais. Achei que tinha poucos pratos, copos e panelas se você está mesmo a fim de cozinhar. Mas a localização é excelente, meio quarteirão da calçada da fama e do Hollywood & Highland Shopping mall, perto de todos os hop on hop off, então quem quer cozinhar? Hollywood é lugar para passear. Valeu muito a pena.Ficaria lá de novo com certeza.
Resposta de vivin em 13 de fev. de 2016
Thank you for giving us such a positive review. We hope you enjoyed your stay with us. You have been a wonderful guest also for keeping my apartment clean and in good condition. Once again, thank you and we look forward to having you again!

6/10 - Ok

Bharathram

Viagem com a família, Viagem com família e crianças pequenas
It’s an average property through and through. Check in was very complicated and there seems to be two different point of contacts and little confusing as to who to contact when. The apartment we were on was level 5 and street facing and it was CRAZY noisy. We have an infant who woke up few times in the night due to noise. Otherwise, their supplies are all limited including toilet paper, kitchen towel or towel. We stayed for a week and ended up getting our own toilet paper and kitchen towels. We would not stay here again for this price. Otherwise it’s in a convenient location to get Hollywood, Griffith observatory, rodeo drive etc etc. we did Disney on mid week and one way was 90 mins in off peak hours. This is very far from Disney.
Hospedou-se por 6 diárias em mai. de 2024
Resposta de Pelican Residences em 20 de mai. de 2024
Thank you for your feedback. We appreciate you taking the time to share your experience. We’d like to clarify that our property is an apartment rental, not a hotel. As such, we provide a starter kit of essential supplies like toilet paper and kitchen towels. For longer stays, guests may need to purchase additional supplies once the starter kit is depleted.Regarding the contact information, we strive to make it clear who to reach out to for assistance. We have onsite staff available for immediate help and a reservations team for any questions about your stay.We apologize for the noise disturbance you experienced. While we can't control street noise, we understand how important a quiet environment is, especially with an infant.Thank you for highlighting our convenient location. We hope you enjoyed your time visiting Hollywood, Griffith Observatory, Rodeo Drive, and Disneyland despite the distance.We value your feedback and will use it to improve our services.

10/10 - Excelente

Tim

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Jo em 9 de mai. de 2024
Thank you for the 5-star ratings. We are glad that you enjoy your stay!

6/10 - Ok

Daryl

Viagem em grupo
Pontos negativos: Comodidades
The apartment location was good for what we wanted, 40ish minute walk into the heart of west hollywood. The size of the apartment is great, but it definitely needs some work. lots of scuffs and marks on the walls, a piece of flooring coming up and it rained so we had a leak in the ceiling in the upstairs bedroom. Sheets and towels were all clean and lots of extras.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Jo em 11 de mar. de 2024
Thank you for your review. We are working to address the issues mentioned.

10/10 - Excelente

??

Pontos positivos: Limpeza e condições e instalações da propriedade
It was nice that it was quiet and clean
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Hotel Management em 17 de jan. de 2024
Thank you, we are glad you enjoyed your stay with us! We look forward to hosting you again on your next trip.

6/10 - Ok

Yuzhou

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
It’s a clean apartment however there are a lot to be desired. Carpet looks pretty old and dark. They say there hs a sofa bed but when you sit or sleep on it you feel the frame of the sofa. The bedroom downstairs have a constant noise that is non stop. Bathrooms are okay, hot water takes a long time to come up. Bedding feels it’s been used for a decade or more so is the mattress
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Jo em 19 de dez. de 2023
Hi Liu, Thank you for taking the time to write your review. We wish you had shared these issues with us during your stay so we could have assisted you.

8/10 - Boa

Alexander, San Jose

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The only issue with the property (but rather imperative for safety) is the unsecured toilet seats on 2 of the 3 bathrooms. And one minor issue with balcony a bit dirty.
Resposta de Celestine em 14 de out. de 2023
Hi Alexander, thank you for your review. Upon checking, we haven't received any complaints from you during your stay so that we can least offer a resolution. We do appreciate the feedback provided. Rest assured that this will be communicated to our staff. Thanks!

4/10 - Insatisfatória

LIA DEL CARMEN

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Conforto do quarto
No es hotel
Mal, separé el cuarto por hoteles.Com, me llego un cargo de Pelican que reporte como que no era mío, y luego fue un show volver a poner en cargo… nos habló dorecto el propietario que teníamos que pagar directamente siendo que yo no lo había contratado a él !!!! No hacen limpieza, no cambian toallas !!! No lo deben ofrecer en HOTELES.COM
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Corporate Housing em 20 de jul. de 2023
Hi Moises, we spoke to you about the dispute which you thought was a mistake and realized that it was for your reservation - this has been sorted already. As for the cleaning, please note that these are self serviced apartments and not a Hotel so there is no room service which is very clearly mentioned in the website. Hotels.com is a booking site for different type of properties and not for Hotels only. We work hard to make our guests happy and appreciate your feedback!

10/10 - Excelente

Andrew

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Smooth experience.
Was a great experience and it was easy to check in and out of the property. It was very clean when we arrived.
Hospedou-se por 4 diárias em mai. de 2023
Resposta de Jo em 15 de mai. de 2023
Thank you, we are glad you enjoyed your stay with us! We look forward to hosting you again on your next trip.

10/10 - Excelente

Connie

Viagem com a família
Pontos positivos: Conforto do quarto
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Chris Rivers em 12 de mai. de 2023
Hi Connie,Thank you for this review, we hope to host you again in the future. Best,Chris Rivers

10/10 - Excelente

Susan

Viagem com a família
Pontos positivos: Limpeza
It was ideal except the Critters?
Well,it was ideal,we were there for my daughters Birthday,family of 7..very spacious,beds were a bit hard un comfy,woke of tired,we loved that it had 3 baths, little balconie,washer dryer,things were ok untill our car was to tall to fit in garage left it out in the st.that was not good.also in the master bedroom i saw "ROACHES" So that was very discusting! Had to come home leave stuff outside just in case one hopped in to our stuff,so we did not use their blankets or sheets used our own.that was a very nasty....i dont know if i should let them know,call or Email them about that so they can control that and they dont get out of control!?i have video and fotos..but so discussed dont want to post them.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Hotel Management em 15 de mar. de 2023
Thank you for your review, Susan. We never heard you had these issues during your stay. We could have sent out someone from the maintenance team to check and confirm the issues when you were there. Our cleaner confirmed there was no roaches or any sort to support your accusation - you only have raised this after your stay and asked for a credit.You also didn't mention that you were bringing a car and haven't paid for parking - we could have advised you of the parking clearance for the building.Nonetheless, we appreciate you giving your time to help us improve our services.

6/10 - Ok

Pongkran

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
I can’t open netflix. I think a remote not working. I did not get a soap at a room downstairs.
Hospedou-se por 3 diárias em jan. de 2023
Resposta de Jo em 24 de jan. de 2023
Hi Pongkran, Appreciate your feedback. You should let us know so we can assist you. We never heard you had these issues during your stay.

10/10 - Excelente

samuelu

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I can only say how lucky i and my family have been to stay at such a clean, convenient, and responsive management.
Resposta de Hotel Management em 29 de dez. de 2022
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

2/10 - Terrível

Haim

Viagem com a família
The worst experience we had ever . Changing our booking location without our approval . The new location was in a drug / homeless environment . We left the apartment after one night (1/3) and still deal with Expedia to refund our stay !!!
Hospedou-se por 3 diárias em out. de 2022
Resposta de Corporate Housing em 20 de out. de 2022
Dear Haim, we are sorry you felt it that way however If you have just fully read the website, you would seen that there different room types and the address was indicated on the room name. We have also sent multiple emails with the address and all information you needed but we never heard from you. We work hard to make our guests happy and appreciate your feedback!

8/10 - Boa

Charles

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em out. de 2022

8/10 - Boa

Daniel

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em set. de 2022
Resposta de Hotel Management em 26 de set. de 2022
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

6/10 - Ok

Sara

Viagem com a família
Pontos positivos: Comodidades
Pontos negativos: Limpeza
The building is very secure with separate codes to get in the garage, elevator and room so it felt very safe. The location is great and close to Universal Studios, all the Hollywood attractions, many restaurants and stores. There is a grocery store across the street. The rooms and bathrooms were spacious, nice kitchen with all appliances and a washer and dryer in the apartment. The only downside I had with this property was that it did not feel very clean. There was trash under the beds (wrappers/toys/tissues). The bathroom floors and showers did not look very clean and it overall just could have been cleaner. Great location though and plenty of space.
Hospedou-se por 3 diárias em jul. de 2022
Resposta de Corporate Housing em 19 de jul. de 2022
Thank you for staying with us. Wish you had said something during your stay so we could have taken some action. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 - Excelente

Hilda

Viagem com animais de estimação, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The overall property was great. The beds were great, the cleanliness was great, and the ease of parking was great. Visually inside it’s very unique and the kids really enjoyed that. Also the separation of spaces is ideal.
Hospedou-se por 5 diárias em abr. de 2022
Resposta de Corporate Housing em 13 de mai. de 2022
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

8/10 - Boa

Alexis

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
Property was in a great location. Communication with management staff was good, but check in was confusing. Unit was nice, but wasn’t very clean.
Hospedou-se por 3 diárias em abr. de 2022
Resposta de Chris Rivers em 17 de abr. de 2022
Hi Alexis, We are using a self service check in setup as preferred by many guests, I know it is confusing sometimes but the instructions was provided before hand for better understanding. We will inform our staff about the cleaning to make sure that this will not happen again

10/10 - Excelente

Alejandro

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Genial
Lugar espectacular cómodo y agradable todos en mi familia quedaron sorprendidos x la comodidad y seguridad….gracias y con seguridad repetiría el lugar
Hospedou-se por 3 diárias em mar. de 2022
Resposta de Jo em 4 de abr. de 2022
Thank you so much, Alejandro! We are glad you enjoyed your stay. We will love to host you again on your next trip!

10/10 - Excelente

Linda K

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
We loved it! It was super close to so many awesome things that it was a perfect place to stay. We did have an issue with the internet, but that could be a simple fix.
Hospedou-se por 7 diárias em dez. de 2021
Resposta de Chris R em 14 de dez. de 2021
Hi Linda, Thank you for this perfect review, we will have our staff check the internet right away. Best! Pelican Residences

10/10 - Excelente

Shiyu

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em set. de 2021
Resposta de Hotel Management em 26 de set. de 2022
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Spacious and clean, this apartment was a great option for 2 adults and four children. Communication was excellent and underground parking was a bonus! Walking distance to the Walk of Fame, short drive to Universal. So many options! We would stay again for sure.
Hospedou-se por 3 diárias em ago. de 2021
Resposta de Chris Rivers em 8 de ago. de 2021
Hi Guest, Thank you for this wonderful review, we hope to host you again in the future. Best!

8/10 - Boa

Martina

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 4 diárias em out. de 2020
Resposta de Corporate Office em 21 de out. de 2020
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 - Excelente

Bettina

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 14 diárias em jun. de 2020
Resposta de Corporate Office em 21 de jul. de 2020
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Covid travel
It was very clean with secure parking.
Hospedou-se por 3 diárias em abr. de 2020
Resposta de Chris Rivers em 1 de mai. de 2020
Hi Guest, Thank you for this review - we hope to host you again in the future. Thanks!

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The location it's great! 15 minutes from Universal. A lot of things near by including grocery store
Hospedou-se por 4 diárias em nov.. de 2019
Resposta de Hotel Management em 1 de dez. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

4/10 - Insatisfatória

Viajante verificado

Viagem em grupo
Pontos negativos: Limpeza e condições e instalações da propriedade
Felt a little cheated
We were told not to use the pool and gym even though those were mentioned in the description of the apartment. Also the pictures given to hotels.com werent from the apartment. It looked very different. There were some other guests hairs in the showertub, that weren't cleaned before our arrival.
Hospedou-se por 3 diárias em nov.. de 2019
Resposta de Corporate Office em 27 de nov. de 2019
Sorry if you felt it this way however we did check our website and nothing mention about pool and gym access. And since there are multiple apartments of various layouts, actual pictures may vary. However, number of bedrooms, bathrooms, amenities and size of units remain the same in all apartments. Wish you had said something during upon arrival so we could have taken some action. We work hard to make our guests happy and appreciate your feedback!

10/10 - Excelente

Tiffany

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2019
Resposta de Jo em 8 de out. de 2019
Hi Tiffany, Thank you for the ratings! We hope to host you on your next trip!

10/10 - Excelente

MOHAMMAD

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Location
Good location, very comfortable stay, thank you Sonia
Hospedou-se por 7 diárias em set. de 2019
Resposta de Hotel Management em 2 de out. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

8/10 - Boa

Sam, Sydney

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Private building in the heart of Hollywood. Convenient for walking and gated garage for our car. Great food options within walking distance and for delivery.
Hospedou-se por 4 diárias em set. de 2019
Resposta de Corporate Office em 17 de set. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 - Excelente

Neil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em jun. de 2019
Resposta de Corporate Office em 26 de jun. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 - Excelente

Kristy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jun. de 2019
Resposta de Corporate Office em 12 de jun. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

8/10 - Boa

Juan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beau apartement, bien localisé
Un apartement avec chambre séparée, cuisine et bien localisé pour visiter la ville, disposant de parquing. Il a été un peu difficil à trouver, car les reseignements sur sa localisation n'était pas clairs
Hospedou-se por 3 diárias em mai. de 2019
Resposta de Corporate Office em 5 de jun. de 2019
Merci de rester avec nous. Eh bien, nous vous avons envoyé les instructions d’enregistrement détaillées avec l’adresse de la propriété dans 2 courriels. Nous travaillons fort pour rendre nos invités heureux et apprécier vos commentaires! Nous sommes heureux que vous ayez apprécié votre séjour. J'adorerais vous revoir pour vos prochaines vacances.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em mai. de 2019
Resposta de Corporate Office em 1 de jun. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

6/10 - Ok

Viajante verificado

Hospedou-se por 5 diárias em mai. de 2019
Resposta de Corporate Office em 27 de mai. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's close to the Walk of Fame and the apartment is amazing with a lot of amenties go with. Will recommend this place to anyone.
Hospedou-se por 5 diárias em mai. de 2019
Resposta de Corporate Office em 27 de mai. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 - Excelente

Romina

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful place! Great location! Great staff
Hospedou-se por 6 diárias em abr. de 2019
Resposta de Corporate Office em 1 de mai. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property was in the heart of Hollywood. Convenient to everything.
Hospedou-se por 4 diárias em abr. de 2019
Resposta de Corporate Office em 1 de mai. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em abr. de 2019
Resposta de Corporate Office em 24 de abr. de 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 - Excelente

sureeporn

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ทุกอย่างดีมาก แนะนำให้เลือกที่นี่เพื่อเข้าพัก ขอบค
ทุกอย่างดีมาก แนะนำให้เลือกที่นี่เพื่อเข้าพัก ขอบคุณสำหรับการดูแลที่ดี โลเคชั่นดีมาก ปลอดภัย สะดวก เจ้าหน้าที่ติดต่อตลอดก่อนการเข้าพัก ทุกอย่างไม่มีปัญหา
Hospedou-se por 4 diárias em abr. de 2019

10/10 - Excelente

Viajante verificado

Hospedou-se por 3 diárias em abr. de 2019
Resposta de Chris Rivers em 18 de abr. de 2019
Hi, Thank you for your review, we hope to host you again in the future.

2/10 - Terrível

Jamiah

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em mar. de 2019
Resposta de Chris Rivers em 3 de mai. de 2019
Hi Jamiah, We would like to know the reason behind this feedback, we need to understand as to why we are given this score so that we can check on our end and hopefully improve in the future. Thanks!

4/10 - Insatisfatória

Viajante verificado

Hospedou-se por 5 diárias em mar. de 2019
Resposta de Chris Rivers em 30 de abr. de 2019
Hi Guest, May we know the details as to why we got a review like this, we need to understand where did we made a mistake so that we can improve in the future. Thanks!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
設備の充実さに驚きました。とても良かったです。 チェックイン時に電話が必要とありましたが、メールでの対応に感謝します。 skypeやLINEでのチェックイン対応があると、外国人にとっては便利ですね。
Hospedou-se por 3 diárias em fev. de 2019
Resposta de Chris Rivers em 3 de abr. de 2019
Hi Guest, Thank you for this review, we hope to host you again in the future. Thanks!

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2019
Resposta de Chris Rivers em 30 de abr. de 2019
Hi Guest, Thank you for this feedback, also we would like to know where did we missed out, we need to understand where did we made a mistake so that we can improve in the future. Thanks!

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The property was in the heart of Hollywood and close to all attractions
Hospedou-se por 8 diárias em jan. de 2019
Resposta de Chris Rivers em 16 de jan. de 2019
Hi, Thank you for this wonderful review, we hope to host you again and maybe we can get 5 star next time.