2/10 - Terrível
Alejandra
Viagem com família e crianças pequenas
23 de fev. de 2026
Pontos negativos: Comodidades
Checked in Friday and driving a few hours at night I was tired with my family check in and get my keys so to the 7 floor with my kids and all our stuff o the surprise of opening our room door another family was their that was just the start go down stairs to tell them and blamed their system been down so they didn’t have a 2 wren bed room and I have a big family I needed that extra room. Next day they gave me a 2 bed room, but I was out of my room at 7;30 for my son soccer tournament was out till 3:30 to get back and have to pack all our stuff to move to the new room and hurrying me up because housekeeping was almost leaving was tired from being at soccer games all day. Then a few boys of the team wanted to gather up and eat after the pool was order pizza wanted to sit together inside as it was cold outside to be told by a rude staff member of the hotel that no outside food and she kept giving us a stare down made us feel so uncomfortable then started telling other guest of the hotel stuff about us made us feel not happy. Bad since the start.
Alejandra
Hospedou-se por 2 diárias em fev. de 2026
