Piscina externa

Avaliações de Courtyard by Marriott Los Angeles LAX/Hawthorne

3 out of 5
Courtyard by Marriott Los Angeles LAX/Hawthorne
4427 West El Segundo Boulevard, Hawthorne, CA

Avaliações

8,6

Excelente

Nota 10 - Excelente. 726 de 1259 avaliações" "
Nota 8 - Boa. 273 de 1259 avaliações" "
Nota 6 - Ok. 125 de 1259 avaliações" "
Nota 4 - Insatisfatória. 65 de 1259 avaliações" "
Nota 2 - Terrível. 70 de 1259 avaliações" "

8,6/10

Limpeza

8,6/10

Serviço e funcionários

8,4/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Elisangela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfeito! Café da manhã vale a pena também
Hospedou-se por 1 diária em jan. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 7 de fev. de 2024
Thank you for staying with us and we are thrilled to hear you enjoyed our Bistro breakfast. We look forward to serving you again soon.

8/10 - Boa

RICHARD

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Conforto e segurança.
Excelente!!! Quarto grande. As fotos do site são atuais e correspondem à realidade. As camas são muito confortáveis, possui mesa de trabalho e ainda tinha um sofá-cama. O banheiro é bem grande. As comodidades são de excelente qualidade, assim como as toalhas e roupas de cama. A equipe também foi muito atenciosa e simpática.
Hospedou-se por 7 diárias em abr. de 2023
Resposta de Leadership Team em 5 de mai. de 2023
Dear Richard, Thank you so much for the review. We work hard to deliver excellent hospitality, and we appreciate you highlighting the positive aspects of your stay. We are glad that you enjoyed our spacious and comfortable rooms, equipped with everything you need for a memorable visit. Thank you for being our guest at Courtyard Los Angeles LAX/Hawthorne, and we look forward to seeing you again soon.Best Regards, Leadership Team

10/10 - Excelente

Ana Gaiao

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel excelente. Chegamos um pouco antes do horário inicial do Check in e fomos prontamente atendidos. Somente uma luminária do quarto que tinha um bilhete avisando sobre o não funcionamento. Quarto bem amplo e bem decorado, com geladeira.
Hospedou-se por 1 diária em out. de 2022
Resposta de Leadership Team em 13 de out. de 2022
Dear Ana, Thank you for sharing your feedback with other travelers regarding your visit to Courtyard Los Angeles LAX/Hawthorne. We appreciate your generous compliments and are pleased you enjoyed our well-appointed guestroom and thoughtful service. That said, we have taken note of your comment regarding the lamp in your guestroom as we continually work to elevate our guest experience. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards, Leadership Team

10/10 - Excelente

Dennis

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good choice close by the airport
Spacious room, quiet hotel. Close to airport
Hospedou-se por 3 diárias em nov.. de 2021
Resposta de Leadership Team em 19 de nov. de 2021
Dear Dennis, it was great to read your review and learn how much you enjoyed your stay. We are happy that our location close to the airport was perfect for your needs and helped make your visit a total success. Also, we are glad you liked our spacious accommodations. Thank you very much for sharing your experience so future guests can see what makes Courtyard Los Angeles LAX/Hawthorne an excellent choice when visiting the area. Best Regards, Leadership Team

10/10 - Excelente

Edgar Enrique

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viagem com familia
Hotel muito bom!! So não tem café da manha...
Hospedou-se por 1 diária em out. de 2021
Resposta de Courtyard by Marriott / LAX-Hawthorne em 23 de nov. de 2021
Thank you for staying with us and we hope to see you again soon!

10/10 - Excelente

Arcelia

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Close to airport
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Jeremiah

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Loved the stay , plan on booking in future
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Leadership Team em 2 de mai. de 2024
Dear Jeremiah, Thank you for being our guest at Courtyard Los Angeles LAX/Hawthorne and for your wonderful comments. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. It was our pleasure accommodating you, and we look forward to welcoming you again whenever your travels bring you back to Los Angeles.Best Regards, Leadership Team

6/10 - Ok

Huanming

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Staff not very professional, some of them don’t know how to do their base job. And my room’s phone can’t reach the front desk since the first day to the end of the day.
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Leadership Team em 30 de abr. de 2024
Dear Guest, Thank you for taking the time to review your stay with us. While we are glad your overall stay was pleasant, we regret not meeting your expectations. Providing thoughtful, attentive service with a commitment to quality is always our number one priority. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. We are also very sorry for the maintenance issues you had with the telephone in your room. We will address your comments with the concerned departments to ensure this is resolved. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Best Regards, Leadership Team

10/10 - Excelente

Alondra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We loved our stay!
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Leadership Team em 28 de abr. de 2024
Dear Alondra, It was a pleasure to read your fantastic review of the Courtyard Los Angeles LAX/Hawthorne. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for choosing us, and we hope to be your hotel of choice every time you visit Los Angeles.Best Regards, Leadership Team

10/10 - Excelente

Andres

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.........
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Leadership Team em 28 de abr. de 2024
Dear Andres, We are happy you chose Courtyard Los Angeles LAX/Hawthorne for your recent visit to Los Angeles. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best Regards, Leadership Team

10/10 - Excelente

Pratham

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Management em 24 de abr. de 2024
Dear Pratham, Thank you for the wonderful rating for Courtyard Los Angeles LAX/Hawthorne. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Leadership Team

8/10 - Boa

Christina

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Honestly really good stay. Sometimes you can hear people in the other rooms but pretty quiet for the most part. I wouldn’t use the pool towels though, they stay there overnight and while I was fine in the morning when I woke up- after laying on them I had bites on my leg that were not there before? So not sure what’s going on with that …
Hospedou-se por 4 diárias em abr. de 2024

10/10 - Excelente

LATASHA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really love this property. Everything was great, large hotel with great amenities. The pool, jacuzzi and lobby was my favorite. The rooms were large which is why I picked this hotel.
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

Melissa

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We enjoyed staying there.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Management em 20 de abr. de 2024
Dear Melissa, Thank you for staying at Courtyard Los Angeles LAX/Hawthorne and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Best Regards,Leadership Team

10/10 - Excelente

Gurpreet

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em abr. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 17 de abr. de 2024
Thank you for staying with us and we hope hope to see you again soon.

10/10 - Excelente

Audrey

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Leadership Team em 19 de abr. de 2024
Dear Audrey, We are thrilled you had an excellent stay at Courtyard Los Angeles LAX/Hawthorne, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Leadership Team

10/10 - Excelente

Kevin

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best stay ever
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Management em 17 de abr. de 2024
Dear Kevin, We want to thank you for choosing Courtyard Los Angeles LAX/Hawthorne and for taking a moment to share your experience with other travelers. Your perfect rating brought a smile to all of our faces. We are thrilled to know that you had the best experience at our hotel. We are glad you enjoyed our services and invite you to rejoin us soon.Best Regards,Leadership Team

10/10 - Excelente

GRISELDA

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Todo estuvo bien, solo que algunas lamparas no funcionaban
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 17 de abr. de 2024
Thank you for the feedback regarding your guest room lamp. Rest assured we have already taking action to fix this and we hope to see you again soon.

10/10 - Excelente

Osaruyi

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Cleanliness and room space
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Management em 16 de abr. de 2024
Dear Osaruyi, Thank you so much for the thoughtful review. We work hard to deliver excellent service, so we appreciate you highlighting all the positive aspects of your stay. Your comfort is our aim, so we are particularly glad that you enjoyed your spacious and comfortable room. It was our pleasure hosting you, and we hope to see you again at Courtyard Los Angeles LAX/Hawthorne.Best Regards,Leadership Team

6/10 - Ok

mirella

Viagem com família e crianças pequenas
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza
La verdad para ser un hotel de 4 estrellas, la limpieza la hacen muy mal, el personal me dijo que el cuarto ya estaba en lista para ser limpiado, y lo único que hicieron fue sacar basura, y dejar toallas, no limpiaron baño ni pasaron aspiradora el la carpeta, la verdad muy mal, eso no es limpieza , ni siquiera me cambiaron las sábanas de la cama .
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Hotel Management em 15 de abr. de 2024
Dear Mirella, Thank you for evaluating your overall time at our hotel. We are happy your overall visit was pleasant but we are sorry for the concerns related to the housekeeping services. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We appreciate you being our guest and hope you will come back again.Best Regards,Leadership Team

10/10 - Excelente

Julian, Jackson

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Thanks for security professionals on site to monitor those without housing. Keep up the security services to monitor when to call LAPD as necessary.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 2 de mai. de 2024
Security of our guests and team members is our number one priority. We are lucky to have the Hawthorne Police Department located next door to us. Thank you for staying with us and we hope to see you again soon when your travels bring you back to the Hawthorne area again.

10/10 - Excelente

Jatarrikah

Hospedou-se por 1 diária em mar. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 2 de mai. de 2024
Thank you for staying with us and we hope to see you again soon.

10/10 - Excelente

Kimberly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Leadership Team em 11 de abr. de 2024
Dear Kimberly, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Courtyard Los Angeles LAX/Hawthorne. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards, Leadership Team

2/10 - Terrível

Vincent

Pontos negativos: Serviço e funcionários
Didn’t have our room when we got there had to wait till late to check in
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Leadership Team em 10 de abr. de 2024
Dear Vincent, Thank you for taking the time to review your stay with us. We want to extend our apologies for not providing you a room within an acceptable time frame. We completely understand your frustration and the inconvenience this caused you. It is always our priority to provide exceptional hospitality; therefore, we regret this was not your experience. We do hope you will reconsider and return as we would welcome the opportunity to provide you with the seamless stay you deserve.Best Regards, Leadership Team

10/10 - Excelente

lizbeth

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Muy recomendable
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 10 de abr. de 2024
Thank you for staying with us and we hope to see you again when your travels bring you back to the Hawthorne area again.

6/10 - Ok

Joseph

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 10 de abr. de 2024
Thank you for staying with us and we hope to see you again soon.

10/10 - Excelente

Shannette

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was great, not much interaction with staff but overall we enjoyed our visit
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Leadership Team em 10 de abr. de 2024
Dear Shannette, Thank you for choosing Courtyard Los Angeles LAX/Hawthorne for your recent visit to Los Angeles. We are pleased to know that your stay was perfect in every way. We are glad that you enjoyed our beautiful property and the hospitality provided by our staff. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards, Leadership Team

10/10 - Excelente

yanci

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Los trabajadores eran muy amables y dispuestos a satisfacer a los huéspedes.
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 10 de abr. de 2024
We are thrilled to hear you enjoyed our friendly team members. We will be sure to share your comments with them. Thank you for staying with us and we look forward to seeing you again soon.

10/10 - Excelente

Vicki

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Check in was so easy and the clerk was so helpful
Hospedou-se por 1 diária em abr. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 10 de abr. de 2024
We strive to serve our guests with with highest level of customer service and we are happy to hear you enjoyed your stay with us. We hope to see you again soon.

10/10 - Excelente

Karen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful place to rest and spend with the family. Excellent service
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Leadership Team em 9 de abr. de 2024
Dear Karen, Thank you for choosing Courtyard Los Angeles LAX/Hawthorne for your family getaway. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. We strive to provide exceptional hospitality to every guests; therefore, we are delighted to read your generous comments. It was our pleasure accommodating you, and we look forward to welcoming you all back soon.Best Regards, Leadership Team

10/10 - Excelente

Mahik

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Leadership Team em 9 de abr. de 2024
Dear Mahik, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Courtyard Los Angeles LAX/Hawthorne. We look forward to welcoming you back on your next visit!Best Regards, Leadership Team

10/10 - Excelente

gie s

Hospedou-se por 1 diária em abr. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 2 de mai. de 2024
Thank you for staying with us and we hope to serve you again soon.

2/10 - Terrível

Gabrielle

Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was rude and did not communicate well. The room smelled like sewer the entire visit. I stayed for two days and I did not enjoy the stay at all. Every time the water was ran the smell got worse. I could not speak to a manger about the issues and the staff was not helpful as if I wasn’t supposed to be there and I was bothering them.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Leadership Team em 9 de abr. de 2024
Dear Gabrielle, Thank you for taking the time to review your stay with us. We are extremely sorry for the inconvenience you encountered with your room. We will share your comments with the appropriate departments to ensure these issues are resolved. We also apologize for the unpleasant interaction you had with our associates and appreciate you for bringing this incident to our attention. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. We strive to provide exceptional hospitality to every guests; therefore, we regret not meeting your expectations. We would welcome the opportunity to restore a favorable impression of our hotel in the future.Best Regards, Leadership Team

10/10 - Excelente

Gary

Viagem de negócios, Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lobby area and rooms were clean and quiet. Staff was very helpful.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 6 de abr. de 2024
Thank you for staying with us and we hope to see you again soon.

10/10 - Excelente

Zunilza A

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 2 de mai. de 2024
Thank you for staying with us and we hope to see you again soon.

10/10 - Excelente

Elio

Viagem em grupo
Pontos positivos: Comodidades
Excellent attention, quick response for everything, every time we needed something in the room they brought it immediately. The food and the drinks were excellent. Cleans spaces, clean rooms and clean pool. Recommended.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Leadership Team em 6 de abr. de 2024
Dear Elio, Thank you for choosing Courtyard Los Angeles LAX/Hawthorne and for your wonderful comments. We are pleased to know that your stay was perfect in every aspect and that you loved our refreshing property. We are particularly glad that you enjoyed our comfortable accommodations, the excellent service provided by our attentive staff, and the amenities we offer to our guests. We are also delighted to know that your dining experience at our in-house restaurant was satisfying. We appreciate your business and look forward to welcoming you back soon.Best Regards, Leadership Team

10/10 - Excelente

Jenny

Hospedou-se por 1 diária em abr. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 6 de abr. de 2024
Thank you for staying with us and we hope to see you again soon.

10/10 - Excelente

Cheng

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I enjoyed our stay here. I was bummed by the jacuzzi being out of order but other than that, everything was good. I would stay here again.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Leadership Team em 3 de abr. de 2024
Dear Cheng, Thank you for choosing Courtyard Los Angeles LAX/Hawthorne and for your wonderful feedback. We are pleased to know that you stay was perfect in every aspect possible. We are glad that you enjoyed our beautiful property and comfortable accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Best Regards, Leadership Team

10/10 - Excelente

David

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location close to airport with heated pool
Hospedou-se por 1 diária em mar. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 6 de abr. de 2024
Thank you for staying with us and we hope to see you again soon.

6/10 - Ok

SteVens

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza
Bof
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Leadership Team em 3 de abr. de 2024
Dear SteVens, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards, Leadership Team

10/10 - Excelente

Juan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 6 de abr. de 2024
Thank you for staying with us and we hope to see you again soon.

10/10 - Excelente

Reneda

Viagem a dois, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff and overall good experience. Will definitely stay here again :)
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 6 de abr. de 2024
We are so happy to hear you enjoyed your stay with us and we look forward to serving you again soon.

8/10 - Boa

Jorge Enrique

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 2 de mai. de 2024
Thank you for staying with us and we hope to see you again soon.

10/10 - Excelente

Elise

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful facility. Friendly staff.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Leadership Team em 3 de abr. de 2024
Dear Elise, Thank you for the positive review and for taking time to recognize Courtyard Los Angeles LAX/Hawthorne. We are delighted to know how much you enjoyed our well-maintained property and the excellent service provided by our staff. Thank you again for being our guest, and we look forward to welcoming you back to Los Angeles.Best Regards, Leadership Team

10/10 - Excelente

Hiroki, Palo Alto

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Leadership Team em 3 de abr. de 2024
Dear Hiroki, We are thrilled you had an excellent stay at Courtyard Los Angeles LAX/Hawthorne, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Leadership Team

10/10 - Excelente

Harpreet

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place to stay.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 6 de abr. de 2024
Thank you for staying with us and we hope to see you again soon.

8/10 - Boa

Teena

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Good property, service can be better
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Leadership Team em 5 de abr. de 2024
Dear Teena, Thank you for choosing Courtyard Los Angeles LAX/Hawthorne and for your kind feedback. We are glad to know that your overall stay was pleasant and that you loved our beautiful property. However, we apologize for the service issues you had during your recent visit. We will address this appropriately to ensure this is not repeated. We value your feedback and hope to have another opportunity to demonstrate the excellent hospitality you should have experienced on this visit.Best Regards, Leadership Team

10/10 - Excelente

veronica

Great place to stay
Hospedou-se por 1 diária em mar. de 2024
Resposta de Leadership Team em 1 de abr. de 2024
Dear Veronica, It was a pleasure to read your fantastic review of the Courtyard Los Angeles LAX/Hawthorne. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for choosing us, and we hope to be your hotel of choice every time you visit Los Angeles.Best Regards, Leadership Team

10/10 - Excelente

MARIA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, friendly staff. Was able to do an early checkin!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 1 de abr. de 2024
We are thrilled to hear you enjoyed our friendly team members and we hope to see you again soon.

10/10 - Excelente

Reginald

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Courtyard by Marriott LAX/Hawthorne em 1 de abr. de 2024
Thank you for staying with us and we hope to see you again soon.