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Avaliações de Coast Anabelle Hotel

3.5 out of 5
Coast Anabelle Hotel
2011 W Olive Ave, Burbank, CA

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 713 de 1003 avaliações" "
Nota 8 - Boa. 188 de 1003 avaliações" "
Nota 6 - Ok. 55 de 1003 avaliações" "
Nota 4 - Insatisfatória. 22 de 1003 avaliações" "
Nota 2 - Terrível. 25 de 1003 avaliações" "

9,4/10

Limpeza

9,4/10

Serviço e funcionários

8,8/10

Comodidades

9,2/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Clovis

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best place to stay near LA
Amazing hotel and staff, in a very comfortable and quiet zone close to Los Angeles.
Hospedou-se por 6 diárias em out. de 2023
Resposta de Front Desk Manager em 26 de out. de 2023
Thank you for your review, we're happy to know that you enjoyed your stay with us! We truly appreciate your feedback, can't wait to welcome you back!

10/10 - Excelente

CARLA

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente
Foi maravilhosa. Os atendentes são super simpáticos. O restaurante do hotel tem um chef sensacional. Limpeza e quarto nota mil. Recebem encomendas na recepção.
Hospedou-se por 5 diárias em fev. de 2023
Resposta de Front Desk Manager em 28 de fev. de 2023
Obrigado pela sua avaliação, que bom que gostou da sua estadia. Mal posso esperar para recebê-lo de volta em breve!

10/10 - Excelente

Alex

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quarto de excelente qualidade e baixo custo, recomendo.
Hospedou-se por 4 diárias em fev. de 2022
Resposta de Front Desk Manager em 21 de fev. de 2022
Obrigado, agradecemos sua avaliação!

10/10 - Excelente

Caitlin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Bistro was great. The shuttle service was very helpful and always on time. The atmosphere seemed busy but it wasn’t intrusive, rather it seemed homey.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Hotel Management em 22 de mai. de 2024
Thank you for your 5-star review! We're delighted you enjoyed the Olive's bistro, found our shuttle service helpful, and felt at home in our bustling yet cozy atmosphere. We look forward to welcoming you back soon!

8/10 - Boa

Shantelle, Saint Petersburg

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The towels are made from a polyester. Makes drying off after a shower difficult. Upgrading to cotton towels would be an improvement. Other than that, the room seemed clean, nice cotton bedding and loved having Starbucks in the room. Overall, it was a pretty good stay.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Hotel Management em 16 de mai. de 2024
Thank you for sharing your feedback with us. We appreciate your suggestion regarding the towels and will certainly take it into consideration for future improvements. We are glad to hear that you found the room clean, enjoyed the cotton bedding, and liked having Starbucks in the room. We hope to welcome you back for another pleasant stay soon.

10/10 - Excelente

Franchesca Ramona

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Hotel Management em 15 de mai. de 2024
Thank you for the perfect rating, we're glad you enjoyed your stay with us. Looking forward to welcoming you back!

10/10 - Excelente

Adam

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super Fantastic place... Everyone was very nice, I highly recommend this place. The cafe on the first floor has great coffee and good food.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Hotel Management em 13 de mai. de 2024
Thank you for choosing to stay with us and for sharing your feedback. We are thrilled to hear that you had a super fantastic experience during your time at our hotel. Your recommendation means a lot to us, and we appreciate your kind words.. We look forward welcoming you back and providing you with another exceptional stay in the future.

10/10 - Excelente

Janette

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Coast Anabelle was very clean and bright. The restaurant had delicious food. The staff were very welcoming. The rooms were modern and had a good amount of space
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotel Management em 13 de mai. de 2024
Thank you for your review. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.

10/10 - Excelente

wanida

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a hidden gem. Beautiful hotel. Very clean. The room was spacious and the beds are very comfortable. All of the staff were very nice. We truly appreciate the free parking and free shuttle. The only thing we did t care for was the air freshener throughout the hotel. It was too strong. We would definitely stay again.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Hotel Management em 13 de mai. de 2024
Thank you for staying with us and for sharing your fantastic feedback! We are thrilled to hear that you found our hotel to be a hidden gem, beautiful, and very clean. We are delighted that you enjoyed the spacious room, comfortable beds, and the friendliness of our staff. Your feedback about the air freshener is appreciated, and we will address this concern to ensure a more comfortable experience for our guests in the future.We are glad that you appreciated our free parking and shuttle service, and we look forward to welcoming you back for another wonderful stay.

6/10 - Ok

Wei Han

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
The staffs are nice, just the hotel is very small and old. There was an old furniture smell when we first got in the room but the smell went away after we opened the window. It’s convenient if you are planning to go to universal studio. Only 12 minutes drive and not much traffic. Porto’s is closed by.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Hotel Management em 8 de mai. de 2024
Thank you for sharing your feedback with us. We appreciate your kind words about our staff and are happy to hear that you found the location convenient for your visit to Universal Studios. We apologize for any inconvenience caused by the size and age of the hotel, as well as the initial smell in the room. We're glad that opening the window helped resolve the issue. It's great to know that you found Porto's nearby. We value your input and hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 - Excelente

Tiffany Eileen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful bathroom. Spacious room, had everything that we needed for our stay. Good location.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Hotel Management em 7 de mai. de 2024
Thank you for your kind word and for your review. We're glad your satisfied with your overall stay, and found everything you needed. Looking forward to welcome you back!

10/10 - Excelente

Tami

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Hotal Management em 29 de abr. de 2024
Thank you for your review, we're glad you enjoyed your stay with us.Looking forward for another great stay. Can't wait to welcome you back!

10/10 - Excelente

Samantha

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved that the parking was easy, check in process was quick. I also love that they have a little snack and beverage area that you can self check out at if you need some room Snacks! Everyone we met from the front desk staff, room cleaners, and the restaurant staff were all amazing and so friendly! They made us feel welcome and loved e had great conversations!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Management em 29 de abr. de 2024
Thank you for your 5/5 review! It's wonderful to know that that our team member across the hotel, from the front desk to housekeeping to the restaurant (Olive's Bistro), made your stay special with their friendly service and engaging conversations. Your kind words mean a lot to us, and we can't wait to welcome you bsck for another memorable stay!

10/10 - Excelente

Hugo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotel Manaement em 29 de abr. de 2024
Thank you for your review, we truly appreciate it. Looking forward to welcoming you back!

8/10 - Boa

Joselyn

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Free parking, clean, friendly staff, great location. Not a fan of the $250 deposit charge at check in to be reimbursed 3-4 days after check out. Generally this is just a hold not a charge. Otherwise perfect for us.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotel Management em 25 de abr. de 2024
Thank you for your feedback and choosing to stay with us. We appreciate your comments regarding the deposit charge, and we want to clarify that this is a standard practice to ensure the security of our property. Rest assured that it is typically a hold and not a charge, and we apologize for any inconvenience this may have caused.We are glad to hear that overall your stay was perfect, and we hope to welcome you back in the future.

10/10 - Excelente

Anya

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A lovely hotel which felt very traditionally American. The transport to and from local attractions was amazing and so useful- big perk! The option to use the adjacent hotels facilities was good too. The staff were what made the hotel for us, especially Dennis and Luiz - amazing people.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Hotel Management em 24 de abr. de 2024
Thank you for the perfect rating and for taking the time to share your experience. We're delighted that you had great time with us and it's wonderful to know that Dennis and Luis made such a memorable impact during your visit. Can't wait to welcome you back!

10/10 - Excelente

KRISTIN

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Burbank location with parking & transportation to local areas such as Universal Studios.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Hotel Management em 24 de abr. de 2024
Thank you for your perfect rating, we truly appreciate it. Looking forward to welcoming you back for another great stay!

2/10 - Terrível

Alexander

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Coast Anabelle Hotel’s “complimentary” shuttle service abandoned my wife and I at Universal Studios-Hollywood. We had a 4:30pm reservation to leave Universal, however, after being only 2 minutes late to the pick up location, my wife and I had the privilege of watching the shuttle pull away as the driver called and then promptly hung up on me. I called the driver back twice, as he drove away from us, but he did not answer. I called the hotel to explain the precarious situation we were put in, however, the front desk was dismissive. The desk clerk told me to wait for the next shuttle that would arrive an hour later. I explained to the desk clerk that we were left standing in the middle of a parking lot, in 80 degree weather, with no bathroom and was met with incredibly rude resistance. I was told by the desk clerk that it was “too bad” and we “had to wait.” Since it was hot and humid and we had to use the bathroom, I was forced to call an Uber and walk across two parking lots to get picked up. Upon return to the hotel, the front desk clerk would not even acknowledge my wife and I. After demanding an answer, I was finally told to speak to the manager tomorrow “if I insisted.” After waiting the next day to speak with the manager, I was accused of being inconsiderate to the shuttle driver and anyone else who may have been on the shuttle. I asked the manager for a refund for our Uber ride and was told by the manager that I was asking for an outrageous request.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Management em 23 de abr. de 2024
Thank you for taking the time to share your feedback regarding your recent experience with our complimentary shuttle service. We sincerely apologize for the distress and inconvenience you and your wife experienced at Universal Studios-Hollywood.We understand that waiting in uncomfortable conditions is far from the high standard of service we strive to provide, and it is regrettable that the response you received from our staff did not meet your expectations or our own standards of customer care.Our shuttle service is indeed complimentary and is a popular amenity among our guests. It operates on a strict schedule to accommodate as many guests as possible and to ensure timely arrivals at various destinations. On the day of your reservation, our driver attempted to adhere to the 4:30 PM pick-up time, and due to the tight schedule, which includes a required presence at a different location by 5 PM and the next pick-up at Universal at 5:30 PM, the shuttle had to depart. As per our safety protocol, once our driver begins the route, they are not permitted to use their phone while driving.We did our utmost to communicate the pick-up times and the importance of being on schedule. When we learned that you were not present at the designated time, we attempted to make accommodations by offering the next available shuttle. We understand that this was not the solution you were hoping for and that an hour's wait was not ideal.Again, we apologize for your experience and look forward to the opportunity to restore your confidence in our hotel.

8/10 - Boa

Shu-hui

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Management em 24 de abr. de 2024
Thank you for choosing to stay with us, your rating is greatly appreciated. We look forward to welcoming you back soon for another wonderful stay.

6/10 - Ok

Susan Weil

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The noise in the atrium lobby bar was loud and disturbing until 11:30 at night. It easily filtered to my room, which was also also in the atrium area. Definitely a dealbreaker. otherwise, would definitely consider staying there again.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Management em 19 de abr. de 2024
Thank you for sharing your feedback with us. We deeply apologize for the inconvenience caused by the noise from the bar. Your comments are valuable to us, and it's well noted. We appreciate your kind words regarding considering staying with us again, and we assure you that we are dedicated to providing a comfortable and enjoyable experience for all our guests. Thank you for undersatnding, and we look forward to the opportunity to welcome you back.

10/10 - Excelente

Frank

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Even though it was on a main road you won't know it. Could have used a mircowave but not a requirement.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotel Management em 15 de abr. de 2024
Thank you for your perfect score, we truly appreciate it. Your feedback is well noted,and for us to continually improve so we can make each stay a little better.Looking forward to welcoming you back soon.

10/10 - Excelente

Herman

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy check in. Staff super friendly Ill be staying here again
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Management em 15 de abr. de 2024
Than you for choosing to stay with us, we're glad you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes.

8/10 - Boa

June

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Funny stuff, safe place
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Hotel Management em 17 de abr. de 2024
Thank you for your review, we're glad you enjoyed your stay. Can't wait to pass along your kind remarks to our staff, looking forward to welcoming you back!

8/10 - Boa

Shawn

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
We chose this hotel due to the close proximity to Universal Studios Hollywood and it truly was a quick 12 minute drive! They offer a free shuttle, which we decided not to take just due to the uncertainty of our plans. The staff were all super friendly and helpful. The only challenge with this hotel is the noise. If you have small children just be aware that the bar downstairs doesn’t close until 10pm, which may interfere with bedtime. All of the rooms are close to the open concept lobby/bar, so you can hear everything from your room. We placed a towel under our door but didn’t help much. One other thing I didn’t love was the lack of extra locks on the hotel room doors. The only lock the room had was the bolt above the handle. Very unusual for a hotel room. Other than that it is a good place if you want to be close to Universal.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Management em 15 de abr. de 2024
Thank you for choosing to stay wiith us and for taking the time to share your feedback. Your feedback is valuable to us, and we will certainly look into ways to address these concerns to improve the overall guest experience. We hope that despite these challenges you were able to enjoy your time here, and we look forward to welcoming you back in the furture for an even better stay.

8/10 - Boa

Thomas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service and very friendly staff
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Hotel Management em 9 de abr. de 2024
Thank you for taking time to write this review, we're glad you enjoyed your accommodation. We're very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 - Excelente

Erin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was spacious, clean and very comfortable. We loved the rain shower, the beautiful windows that opened and the lovely bartender and food.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Management em 8 de abr. de 2024
Thank you for the fantastic review! It's great to know that you loved the rain shower, the beautiful windows that opened, and had a positive experience with our lovely bartender and delicious food. We aim to provide a memorable experience for all our guests, and we are delighted that we could exceed your expectations. We hope to welcome you back for another amazing stay soon.

10/10 - Excelente

Ryan

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our room was spacious, clean and comfortable for our family of 4. The location was perfect as we spent our days at Universal Studios. We’d absolutely stay here again!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Management em 3 de abr. de 2024
Thank you for your review, we're glad you had a comfortable stay with us. Looking forward to welcome you back soon!

10/10 - Excelente

Carolyn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Management em 3 de abr. de 2024
Thank you for your review! Your perfect rating means a lot to us, and we hope to welcome you back soon for another fantastic stay!

10/10 - Excelente

Krystal

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Management em 2 de abr. de 2024
Thank you for your perfect rating and brief but positive feedback! We appreciate your support and hope to welcome you back again in the future for another great stay!

10/10 - Excelente

Owen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fantastic staff. Rooms were clean and quite nice. Free shuttle was a huge bonus. Pool in neighbouring hotel not an issue at all. Its a stone throw away. Would definitively recommend.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Management em 1 de abr. de 2024
Thank you for your wonderful review and perfect rating! We are delighted to hear that you had a fantastic experience with our staff, clean rooms, and the convenience of the free shuttle service. We're glad that the sister property's (Safari inn) pool was easily accessible and not a problem for you. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

6/10 - Ok

Jennifer

Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
We had a street side room and our window would not shut all the way. It was extremely noisy and felt a bit unsafe. The faucet leaked and was only hot water in the sink. Rug had a huge stain. We left one night early to get home. Not a fan of this hotel.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Management em 2 de abr. de 2024
We are sorry to hear about your dissapointing experience during your stay with us. We regret that you did not inform us about the issues sooner so that we could have had the opportunity to address and resolve them to ensure a more comfortable stay for you. Your feedbackis important to us, and we will use it to improve our services and facilities. We hope you will consider giving us another chance in the future to provide you with more positive experience. Thank you for sharing your concerns withs us.

10/10 - Excelente

Kevin Michael

Hospedou-se por 5 diárias em mar. de 2024
Resposta de Hotel Management em 22 de abr. de 2024
Thank you for your review, we truly appreciate it. Looking forward to welcoming you back!

8/10 - Boa

June Faye

Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Management em 19 de abr. de 2024
Thank you for choosing to stay with us and for your review. To make your next stay a perfect 5 out of 5, please feel free to share any specific suggestion or areas where we can further improve. Your feedback is invaluable to us, and we are committed to enhancing our services to exceed your expectations. We look forward to hosting you again and providing you with an even more exceptional experience.

10/10 - Excelente

Lisa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was my second time staying here and I loved it again. It is centrally located to a lot of places. I highly recommend.
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Hotel Management em 29 de mar. de 2024
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Can’t wait to welcome you back!

10/10 - Excelente

Crystal Danita Jones

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome stay! Bed comfortable … Food delicious We are already planning our next stay. Definitely a gem.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Management em 28 de mar. de 2024
Thank you for taking time to write a review, we're glad you enjoyed your accommodations. Our aim is to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Can't wait to welcome you back!

10/10 - Excelente

Susan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved being able to visit without having to drive. They picked us up at the train station and they also took us to Universal Studios. Super convenient!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Management em 28 de mar. de 2024
Thank you for taking a moment to share your experience. We’re pleased to hear that you find our shuttle convenient. Looking forward to welcoming you again soon.

10/10 - Excelente

Jennifer

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice hotel for the price. Will definitely stay here again next time we are in the area.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Management em 27 de mar. de 2024
Thank you for the kind words and perfect rating! We are delighted to hear that you had a great experience during your stay with us! we look forward to welcoming you back on your next visit to the area.

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Management em 21 de mar. de 2024
Thank you for your review, we truly appreciate it. We look forward to hosting you again in the future!

10/10 - Excelente

Carla

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This facility was amazing. They were very accommodating after my flight got disrupted and took the time to make sure that I will get to the airport. The staff was friendly and the chocolates were a nice touch.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Management em 18 de mar. de 2024
Thank you for sharing your wonderful experience with us! Ensuring our guests' comfort and convenience is always our top priority, and we are pleased to know that we could help make your airport transfer smoother. Your kind words means a lot to us, and look forward to the opportunity to welcome you back for another exceptional stay in the future.

10/10 - Excelente

Kelly, San Carlos

Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Management em 8 de abr. de 2024
Thank you for the review, we're glad you enjoyed your stay with us. Looking forward to welcoming you back!

10/10 - Excelente

Jerry

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was great 👍
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Management em 18 de mar. de 2024
Thank you for the 5-star review! We are thrilled to hear that everything was great during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience.

10/10 - Excelente

Andrea

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great experience at Coast Anabelle hotel. The staff was friendly and the rooms were clean.I liked the lounge and restaurant at hotel,Olive Bistro. It was close to Universal Studios, Hollywood and many other spots. I felt safe coming into the hotel late at night. I would definitely stay here again.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Manegement em 13 de mar. de 2024
Thank you for sharing your fantastic experience at Coast anabelle Hotel! We are delighted that you enjoyed our friendly staff, clean rooms, and our inhouse restaurant- Olive's Bistro. It's wonderful to hear that our convenient location near Universal Studios, Hollywood, and other attractions made your stay even more enjoyable. Your safety and comfort are our top priorities, and we are pleased to hear that you felt secure during your late- night arrivals. We can't wait to welcome you back for another fantastic stay!

10/10 - Excelente

Cecilia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
El hotel está en una zona muy tranquila, tienen una excelente limpieza y la atención es muy buena.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Management em 11 de mar. de 2024
Gracias por su reseña, nos alegra que haya tenido una excelente estadía con nosotros. Estamos seguros de que todo el personal de nuestro hotel disfrutó atendiendo sus necesidades tanto como usted disfrutó su estadía. ¡No puedo esperar para darle la bienvenida nuevamente!

10/10 - Excelente

DAISY MAN-YEE

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The staff were all very helpful and shuttle made it easy to go to airport, attractions and downtown Burbank and Hollywood.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Management em 11 de mar. de 2024
Thank you for your perfect score! Your satisfaction is our top priority, we're glad we could enhance your experience. We look forward to welcoming you back on your next visit!

10/10 - Excelente

MARIA DE LA PAZ GANADO

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excelente, esperemos regresar pronto
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Hotel Management em 11 de mar. de 2024
Gracias por tu reseña perfecta! Nuestro objetivo es brindar una experiencia verdaderamente única y estamos encantados de haber podido superar sus expectativas. Esperamos darle la bienvenida nuevamente a nuestro hotel en el futuro.

8/10 - Boa

Cameron

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
The shuttles were a big draw but location not a lot of restraints within walking distance. Scheduling the shuttles was also a little hard maybe a website or an app could help with that.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Hotel Management em 11 de mar. de 2024
Thank you for taking time to share your experience to us, we truly appreciate it.We continuously strive to improve our guest experience and your feedback is well noted. Your insights are invaluable, and we hope to have the pleasure of serving you better in the future.

2/10 - Terrível

Nicole

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our stay was an absolute nightmare. We called before checking in to verify check in time & we spoke with Larissa - who was the sweetest human. So kind & helpful. When we walked in our initial impression was WOW - so cute & clean! Bright, beautiful entryway that smelled AMAZING. Larissa had gone home for the day and the woman who checked us in was rude, sarcastic and overall unhelpful. We stepped on to the elevator & gagged. It smells like mildew and dust. It’s physically hard to breathe in. We walked into our room & the smells got worse. Very strong mildew & dust odors! The rooms are dark & depressing. Our room overlooked a noisy parking lot. (Thin windows let all the sounds in!) The bathroom smelled HEAVILY of chemicals. It was definitely clean but the smell of bleach & cleansers was enough to cause us coughing fits. Fire sprinkler over toilet dripped constantly. Bathrobes are old, tattered & rough on skin. Beds are very uncomfortable. Sheets are rough. (Too much starch??) Both beds had stains on sheets. Air conditioning broken … room very hot. Front desk told us there was nothing they could do about the air, mildew or sheets. You can hear EVERYTHING through the walls. We were on second floor and could hear noise from first floor lounge. This old building has been refurbished at surface level only. The filth is bone-deep. It needs to be torn down for a fresh start. We stayed about three hours & couldn’t breathe so we left.
Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

Maida

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The best part of our stay was that they cleaned the room every night and gave us new towels. There’s a restaurant near the lobby that was convenient, and also a nearby cvs and grocery store. The staff was so kind! Make sure you make your Universal/WB reservation for transportation in advance, I was glad they were able to let me make mine last minute. I wish it took us to more areas but our stay was great! I’d stay again!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Management em 18 de mar. de 2024
Thank you for your fantastic review! Your feedback is greatly appreciated, we look forward to welcoming you back for another great stay in the future.

8/10 - Boa

Diana

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good place to stay for an early flight out of Burbank. Clean and comfortable.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Management em 28 de fev. de 2024
Thank you for your review, we truly appreciate it. Can't wait to welcome you back!

10/10 - Excelente

Amanda

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great service! Staff were very friendly. Always helpful. They had a bar and diner in the hotel. Lots of things in walkable distance. Most of all free parking for your whole stay.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Hotel Management em 27 de fev. de 2024
Thank you for your review. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodation as well as the level of service provided. We look forward to welcoming you back!