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Avaliações de Belamar Hotel Manhattan Beach, Tapestry Collection by Hilton

3.5 out of 5
Belamar Hotel Manhattan Beach, Tapestry Collection by Hilton
3501 N Sepulveda Blvd, Manhattan Beach, CA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 509 de 1001 avaliações" "
Nota 8 - Boa. 286 de 1001 avaliações" "
Nota 6 - Ok. 104 de 1001 avaliações" "
Nota 4 - Insatisfatória. 55 de 1001 avaliações" "
Nota 2 - Terrível. 47 de 1001 avaliações" "

8,8/10

Limpeza

8,6/10

Serviço e funcionários

8,0/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Employers are nice, and I know it's the hotel option to not have a door bell (not sure if this is the word for that), but I think they should help with luggage at least till the elevator.
Hospedou-se por 1 diária em nov. de 2018

4/10 - Insatisfatória

daniel

Pontos negativos: Serviço e funcionários e conforto do quarto
Comodidades do hotel
Este hotel é usado para eventos locais. O estacionamento É 15 dólares a diária e não é permitido ao hóspede movimentar seu veículo, mesmo se tratando de um parking aberto estilo Motel. Os valet parking (inconvenientes) são garotos despreparados e não ajudam em nada. Parecem mais preocupados em receber gorjetas. A área da piscina estava reservada para um casamento. O quarto com 2 camas tinha pouco espaço para família e malas. Está localizado numa área residencial, sem atrativos por perto que se possa ir caminhando. Em resumo, é um hotel/motel pequeno que não oferece nada de especial pelo valor que se paga. This hotel is used for local events. Parking is $15 per day and guest is not allowed to move your vehicle, even an open car park Motel style. The valet parking (drawbacks) are kids unprepared and don't help. They seem more concerned with receiving tips. The pool area was reserved for a wedding. Room with 2 beds had little room for family and suitcases. Is located in a residential area, without attractions nearby you can go walking. In short, it's a small hotelmotel offers nothing special by the amount you pay.
Hospedou-se por 2 diárias em out. de 2017

10/10 - Excelente

Patricia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em jul. de 2017

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Adorei!
Hotel super limpo e muito confortável. Quarto novo e muito bem decorado.
Hospedou-se por 3 diárias em jul. de 2017

10/10 - Excelente

Courtney

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024

8/10 - Boa

Gerrianne

Pontos positivos: Limpeza e serviço e funcionários
The upgrade since Hilton acquired the Belamar property are nice. The rooms appear fresher and the heating air conditioning system is no longer noisy and inefficient. The bedding is nicer. The restaurant and the staff there have always been very good. It is well priced for Manhattan Beach but because it’s on a very busy highway at the edge of Manhattan Beach it’s reasonable for the area. my only negative comment is that I am a disabled person and no one offered to help me get my luggage to the room. They have a long ramp that is a bit steep for someone like me
Hospedou-se por 2 diárias em abr. de 2024

8/10 - Boa

Danielle

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were excellent!! Valet, checking in, checking out, maintenance, and restaurant staff!!
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

lotrece

Pontos positivos: Comodidades
Everything exceeded my expectations! We’ll definitely return!
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Shaniece

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love this place, will return. Love how close it is to manhattan beach, walkable!
Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Samantha

Viagem a dois
Great location. Cute and welcoming place. Valet parking was easy with the texting notification. Greta overall.
Hospedou-se por 3 diárias em abr. de 2024

8/10 - Boa

Robert

Viagem a dois
Pontos negativos: Condições e instalações da propriedade
The staff is nice and considerate . The bathrooms still need thorough cleaning. The shower area has horribly stained grout and should be redone.
Hospedou-se por 3 diárias em mar. de 2024

10/10 - Excelente

Scottie

Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Nina

Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

Anubhav

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The ambience was good.
Hospedou-se por 4 diárias em mar. de 2024

8/10 - Boa

Jackie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really liked this hotel it was cute and aesthetic. Only con was the spider in the hairdryer bag but it wasn’t a big deal. The staff was very friendly. I wish they had regular parking but they only had valet.
Hospedou-se por 1 diária em mar. de 2024

6/10 - Ok

Ana

Pontos positivos: Serviço e funcionários
I didn’t like the old torn carpet in the hallways.
Hospedou-se por 3 diárias em mar. de 2024

6/10 - Ok

danijela

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property is ok. However location is great, right across the point! 30min walk from beach. Overall we enjoyed our stay
Hospedou-se por 3 diárias em mar. de 2024

2/10 - Terrível

Bianca, Hanford

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024

10/10 - Excelente

Xay

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I have to say this hotel exceeded my expectations, besides the "thrift store" smell. The room I rented was cute and a good size for a perfect getaway for 2. I rented this hotel because my daughter had an event going on in the area. We originally rented for 2 nights, but my daughter's team had to leave early, so I asked to cancel the last night. I was told that they can not cancel, but I can check out early with out a refund. A few hours later, I received a call letting me know that the manager will accommodate and cancel 1 night with refund as long as we leave within 20 minutes. I quickly jumped on it. I am very pleased with the service of the hotel and will definitely book here again.
Hospedou-se por 2 diárias em mar. de 2024

2/10 - Terrível

Mark

Viagem de negócios, Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
I booked this hotel based on it's star rating, boy was I wrong. The parking lot is small and requires valet only. The noise from the hallway and rooms above made for a not pleasant night of sleep. My shower was small I am 5'7 and was taller than the shower head. Skip if you are looking for a restful night sleep.
Hospedou-se por 1 diária em mar. de 2024

6/10 - Ok

STEFAN

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Noisy room at first , asked for a change , and it was possible
Resposta de Cindy em 4 de mar. de 2024
I'm glad we were able to move you to a quieter location in the hotel during your stay with us.

4/10 - Insatisfatória

Ryan

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very below average hotel with cleanliness issues.
Hospedou-se por 4 diárias em fev. de 2024

10/10 - Excelente

Andreea

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2024

2/10 - Terrível

Everbar

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.
Hospedou-se por 3 diárias em fev. de 2024

2/10 - Terrível

Ben

Hospedou-se por 2 diárias em fev. de 2024

4/10 - Insatisfatória

Gerald

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza
The bathroom had water all over the floor when I first entered the room
Hospedou-se por 1 diária em fev. de 2024
Resposta de D.Waggoner em 6 de fev. de 2024
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the water on the bathroom floor upon your arrival. Please know that this does not reflect our usual standards, and we are taking immediate steps to address and rectify the situation to ensure a more comfortable stay for our guests in the future.We appreciate your feedback as it helps us to continually improve our services. If there is anything else we can assist you with during your stay, please do not hesitate to let us know.

10/10 - Excelente

Ryan

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love the bar restaurant. Super convenient and very friendly, knowledgable staff.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de D. Waggoner em 6 de fev. de 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you loved our bar restaurant and found it super convenient. It's always our aim to provide a friendly and knowledgeable staff to ensure our guests have an enjoyable stay.We look forward to welcoming you back on your next visit!

6/10 - Ok

Julielynn

Viagem de negócios
Pontos negativos: Serviço e funcionários e comodidades
My room was under floor 2, very noisy. Check in staff was very rude. Valet guys rocked.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de D. Waggoner em 6 de fev. de 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the noise in your room and for any interaction with our check-in staff that did not meet your expectations. This does not reflect the level of service we strive to provide to our guests.We're glad to hear that you had a positive experience with our valet team, and we will certainly address the concerns you raised with our staff to ensure a better experience for all our guests in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 - Excelente

Germán

Viagem de negócios
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastic hotel close to LAX and very nice locatio
Hospedou-se por 3 diárias em jan. de 2024
Resposta de D.Waggoner em 6 de fev. de 2024
Thank you for your wonderful feedback! We're delighted to hear that you had a fantastic experience at our hotel and enjoyed our convenient location near LAX. We appreciate your kind words and hope to welcome you back again soon.

8/10 - Boa

Stephen Richard

Viagem de negócios
Pontos positivos: Limpeza
Hospedou-se por 1 diária em jan. de 2024

4/10 - Insatisfatória

Tondolela

Viagem de negócios
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e conforto do quarto
Convenience Meets Disappointment
My stay at the hotel left much to be desired. Despite its affiliation with Hilton Tapestry, the experience didn't meet expectations. Southern California's winter brought an unexpected chill to my room, exacerbated by the air conditioner arrival temperature being set at a brisk 62 degrees. The heating system proved problematic, with maintenance offering a brief solution that unfortunately didn't last. Resulting in them bribing me a space heater on the Eve of day two. The thin walls exposed me to the hustle and bustle of the hallway and loud stomping and laughter sounds from both above and next door. While the valet staff was notably polite, the front desk encounter was marked by the mid-Day gentleman’s sarcasm and rudeness, overshadowing the positive aspects. In addition, the hotel's dated ambiance persisted despite attempts with modern furniture noticeable wear and tear on the bathroom diminished its intended effect. In the future, I'm inclined to explore the offerings of a newer property from their competitor around the corner, hoping for a more comfortable and accommodating stay.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de D. Waggoner em 6 de fev. de 2024
We sincerely apologize for the disappointing experience you had during your recent stay with us. It's disheartening to hear that we fell short of meeting your expectations, especially as a Hilton Tapestry-affiliated hotel.Furthermore, we apologize for any disturbances caused by noise from neighboring rooms and the hallway. We understand the importance of a peaceful environment for our guests and will take steps to address this concern.We appreciate your feedback regarding the ambiance and condition of our hotel, and we are committed to making improvements where necessary to enhance the overall guest experience.

10/10 - Excelente

Jane

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024

10/10 - Excelente

Enrico, Napa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This had the best combination of luxury and relaxation! Staff, restaurant, pool and hot tub as well as location let us rested and pampered! We would stay here again!
Resposta de D.Waggoner em 6 de fev. de 2024
Thank you for your wonderful review! We're thrilled to hear that you had such a fantastic experience with us and that you enjoyed the combination of luxury and relaxation during your stay. It's great to know that our staff, restaurant, pool, hot tub, and location contributed to making your time with us so enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another pampered stay in the future!

10/10 - Excelente

Kara

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The outdoor pool area could use some tropical type plants/ updating. Nice jacuzzi & firepits but not clear how to use the firepits. Those simple changes could lead to greater feel/ ambiance
Hospedou-se por 2 diárias em jan. de 2024
Resposta de D.Waggoner em 6 de fev. de 2024
Thank you for your valuable feedback regarding our outdoor pool area. We appreciate your suggestion for adding tropical-type plants and updating the landscaping to enhance the ambiance.I'm pleased to inform you that we have already begun the process of enhancing the landscaping in the courtyard area, and your input reinforces the direction we are taking to improve our outdoor spaces.Your insights are invaluable to us as we strive to create a more enjoyable and relaxing experience for our guests. We look forward to welcoming you back and showcasing the improvements we've made.

4/10 - Insatisfatória

debra

Viagem com a família
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Not great
Super expensive in restaurant. In residential area- nothing around within walking distance- need to Uber everywhere
Hospedou-se por 3 diárias em jan. de 2024
Resposta de D.Waggoner em 6 de fev. de 2024
Thank you for sharing your feedback with us. We understand your concerns regarding the pricing in our restaurant. Our menu prices are carefully crafted to reflect the quality and offerings of our dishes. However, we appreciate your perspective and will take it into consideration as we continually evaluate our pricing structure.Regarding the location, we do have several restaurants located conveniently across the street, offering a variety of cuisines to suit different preferences. Additionally, our team is always available to assist with arranging transportation options should you require them.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 - Excelente

Nina, Redondo Beach

Hospedou-se por 1 diária em jan. de 2024
Resposta de D.Waggoner em 6 de fev. de 2024
Thank you for your excellent 5-star review! We look forward to welcoming you back soon!

6/10 - Ok

Donna

The gentleman that checked me in was extremely Rude and obviously couldn’t care less in being Hospitable let alone polite. He checked me into a room that was sub-pare (bath tub had a large hole, counter was obviously repaired….poorly, etc.), gave no instructions on how the TV worked or WiFi login. I was tired so I didn’t say anything. The next day I spoke with the person at the front desk about my check in experience and was quickly moved to a better/cleaner room. The woman was very accommodating and polite, but I continued to see the gentleman that checked me in and my experience was tainted. I don’t know if he’s the son of the owner and that’s why he works there, but he shouldn’t be in the hospitality business as it reflects poorly on your property, especially at the price point that I paid per night ($250)!
Hospedou-se por 4 diárias em dez. de 2023
Resposta de D.Waggoner em 6 de fev. de 2024
We sincerely apologize for the unpleasant experience you had during check-in. It deeply concerns us to hear about the lack of hospitality and politeness you encountered from our staff member. This behavior is not reflective of our standards, and we are taking immediate steps to address this matter internally.Furthermore, we regret the condition of the room you were initially assigned, and we understand how frustrating it must have been to encounter issues with the bathtub and counter. Your comfort and satisfaction are of the utmost importance to us, and we apologize for any inconvenience caused.We're glad to hear that your concerns were addressed promptly when you spoke with our front desk staff the following day and that you were moved to a better and cleaner room. Please rest assured that we are investigating this matter further to ensure that similar incidents do not occur in the future.Thank you for bringing this to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a much more positive experience.

6/10 - Ok

Dudley

Viagem com a família
Pontos positivos: Limpeza
Hospedou-se por 3 diárias em dez. de 2023

10/10 - Excelente

Sharon, Mount Kisco

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
When I arrived and noticed that there would be some construction outside my room’s window during my stay I was pleasantly shown several other rooms in order for me to be satisfied. People, especially the Director of Housekeeping, took time and explained differences. I greatly appreciated the extra concern.
Hospedou-se por 5 diárias em nov.. de 2023

8/10 - Boa

Linda

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em dez. de 2023

10/10 - Excelente

leanne

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Thank you for an amazing stay. My girlfriends and I had the time of our life. We will definitely be back. :)
Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

Stacey

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Would like 24 hour room service
Hospedou-se por 2 diárias em nov.. de 2023

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Nice midcentury vib
Cool retro hotel that is really convenient to the beach cities and the airport. Great restaurants across the street.
Hospedou-se por 2 diárias em dez. de 2023

6/10 - Ok

Jacob

Viagem de negócios
Pontos positivos: Limpeza
Helt ok, inte mer. Det finns bättre hotell
Rummet är helt ok, läget bra. Badrummet hade behövt en ordentlig uppfräschning.
Hospedou-se por 3 diárias em nov.. de 2023

6/10 - Ok

Cory

Hospedou-se por 1 diária em nov. de 2023

8/10 - Boa

Phoebe

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I stay here regularly. Nice quiet place with nice rooms. Very easy to get to shopping and restaurants.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de The Hotel Belamar Team em 29 de nov. de 2023
Dear Ms. Phoebe,Thank you for being a valued regular guest at the Belamar Hotel. We appreciate your loyalty and the time you've taken to share your positive experience with us.We are thrilled to hear that you find our hotel to be a nice and quiet place with pleasant rooms. It's great to know that our location makes it convenient for you to access shopping and restaurants easily.We look forward to continuing to provide you with a comfortable and enjoyable stay during your future visits. If there's anything specific you'd like to share or if there are ways we can further enhance your experience, please feel free to let us know.Thank you once again for choosing the Belamar Hotel, and we can't wait to welcome you back.Best regards,

6/10 - Ok

Joseph

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
While the place appeared clean, my room had a musty odor that never went away. The facility seemed old and somewhat outdated. I will say the location in Manhattan Beach was excellent, and easy to get to and from the airport (LAX). Aside from the odor, not a bad place to stay.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de The Hotel Belamar Team em 15 de nov. de 2023
Dear Mr. Joseph,Thank you for taking the time to share your thoughts on your recent stay with us. We sincerely appreciate your compliments about our location.However, we regret to learn that your experience with the assigned room did not meet your expectations.We understand the importance of a pleasant experience during your stay, and I apologize for any inconvenience caused. Once again, thank you for bringing this to our attention. We value your feedback, and we hope to have the chance to welcome you back for an improved experience in the future.Best regards,

6/10 - Ok

Walter

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Third party booking
Very friendly staff and updated rooms. Our “garden view” room looked onto a wall four feet away and some off season furniture storage. At check in we were told we did not “get anything” because we made our reservation through a third party. I guess that’s why we got the worst room in the hotel.
Hospedou-se por 1 diária em nov. de 2023
Resposta de The Hotel Belamar Team em 15 de nov. de 2023
Dear Mr. Walter,Thank you for taking the time to share your thoughts on your recent stay with us. We sincerely appreciate your compliments about our friendly staff and updated rooms; however, we regret to learn that your experience with the assigned room did not meet your expectations.I'm genuinely sorry to hear that the view from your "garden view" room fell short of what you anticipated. We understand the importance of a pleasant view during your stay, and I apologize for any inconvenience caused. Regarding the information provided at check-in, I'd like to investigate further to ensure that our communication aligns with our commitment to providing a positive experience for all guests, regardless of the booking channel.If you could kindly provide additional details of your experience, it would greatly assist us in addressing and rectifying the concerns you've raised. We are committed to making things right and would appreciate the opportunity to turn your experience around.Once again, thank you for bringing this to our attention. We value your feedback, and we hope to have the chance to welcome you back for an improved experience in the future.Best regards,

6/10 - Ok

Marcy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property overall is nice, My only complaint is the art work is totally creepy, especially down the hallways!!!
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de The Hotel Belamar Team em 15 de nov. de 2023
Dear Marcy,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us enhance our guest experience.Your insights are valuable to us. Thank you again for choosing our hotel, and we look forward to the opportunity to welcome you back.Best regards,

10/10 - Excelente

Kenneth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Oasis in a sea of traffic. Not far from Manhattan pier. Good restaurants/shopping nearby. Only downside was $25 a night valet parking.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de The Hotel Belamar Team em 15 de nov. de 2023
Dear Mr. Kenneth,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us enhance our guest experience.Your insights are valuable to us, and we want to ensure that we address any concerns or issues you may have encountered during your stay. Please feel free to share more details, so we can take appropriate actions to improve and exceed your expectations in the future.Thank you again for choosing our hotel, and we look forward to the opportunity to welcome you back.Best regards,