Prezada Ana Paula,Peço desculpas pela confusão sobre o estacionamento e verifiquei todos os sites para ter certeza de que está correto. Oferecemos serviço de manobrista como você oferece e há estacionamento local disponível que geralmente é mais alto do que nossa taxa de estacionamento, não há privilégios de entrada e saída e compartilhamos as informações com nossos hóspedes e pedimos desculpas se isso não tiver sido feito. Compartilharei isso com a equipe para garantir que estamos nos comunicando com nossos hóspedes. Desejamos a você e aos seus uma boa viagem para casa.

Dear Shirley,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you a safe journey home.

Dear Marisa,Obrigado por ser nosso convidado e compartilhar sua experiência. Fico feliz em compartilhar com a equipe e desejamos a você uma boa viagem para casa.

Dear ErikaThank you for being our guest and sharing your experience and we wish you a safe journey home.

Dear Melissa,Thank you for being our guest and sharing your experience. I appreciate you enjoyed our historic buildings, centrally located in Santa Monica. I'm happy to share with the team your feedback and we wish you safe travels.

Dear Stacia,Thank you for being our guest and sharing your experience. I'm glad to hear that you enjoyed our historic hotel in a great location in Santa Monica with a lot of things to do.

Dear Sheri,We appreciate you as our guest and sharing your experience. I will be looking into the noise issue you mentioned and will share it with the team. We wish you safe travels home.

Dear John,Thank you for being our guest and sharing your experience. We'll make sure that our Valet Parking charge is visible on all sites. We certainly appreciate your feedback and will follow up. The Front Desk does explain the parking upon check-in with the options that are available and will make sure that this will continue to happen. We wish you safe travels.

Dear Daniel,Thank you for being our guest and sharing your experience on your recent stay with us and happy to share it with the team. We wish you safe travels

Dear Barbara,Thank you for being our guest and sharing your experience on your recent stay with us. I apologize for any noise issue and happy to hear that the team took care of it. We wish you safe travels.

Dear Arpy,Thank you for being our guest and sharing your experience. Appreciate your feedback and will share it with the team. We wish you safe travels.

Dear Anthony,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.

Dear Glen,Thank you for being our guest and sharing your experience on your recent stay with us. I appreciate your feedback and am happy to share it with the team. We all wish you safe travels.

Dear Kerrilynn,Thank you for being our guest and sharing your experience. I apologize for any noise issue you experienced and I will be looking at your folio to make sure we are taking care of the issue. Thank you again for bringing it to our attention and we wish you safe travels.

Dear Susan,Thank you for being our guest and sharing your experience on your recent stay with us. I'm happy to hear you enjoyed your stay and the team wishes you safe travels.

Dear Akie,Thank you for being our guest and sharing your experience on your recent stay with us. We wish you safe travels and look forward to welcoming you in the future.

Dear Eric,Thank you for being our guest again and it was great to welcome you back. I appreciate your feedback and we all look forward to welcoming you back in the future. We wish you safe travels.

Dear Renata,Thank you for being our guest and sharing your experience in your recent stay with us. Your feedback is very important as we go through our improvement phase and very much appreciated.

Dear Vanessa,Thank you for sharing your experience on your recent stay with us and I will share it with the team as we are continuously working on our I'm improvement plan. We look forward to welcoming you back in the future and wish you and your safe travels.

Dear Karie,Thank you for being our valued guest and sharing your feedback which I'm happy to share with the team. Wee wish you safe travels.

Dear Yosuke,Thank you for being our guest and sharing your experience on your recent stay with us. I'm happy to share with the team and we wish you safe travels.

Dear Benjamin,Thank you for being our guest and sharing your experience and I'm happy to share with the team. We wish you safe travels.

Dear Jenifer,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.

Dear Grace,I appreciate your feedback and am disappointed that we did not meet your expectations on your recent stay. We are working on some of our rooms with some necessary improvements and apologize for any appearance issues you encountered. I will share your feedback with the team to make sure we are addressing the issue.

Dear Alli,Thank you for sharing your experience in your recent stay with us. I'm happy to hear you enjoyed our location and happy to share with the team. We wish you safe travels.

Dear Carol,Thank you for being our guest and sharing your experience on your recent stay. I apologize for any noise issue experienced and am happy to look into the matter with the team. We wish you safe travels.

Dear Jerrett,Thank you for being our guest and I'm happy to share your experience with the team. We wish you safe travels.

Dear Gisselle,Thank you for being our guest and sharing your experience on your recent stay with us. I appreciate your feedback and will share it with the team to make sure that your observation is corrected. We wish you safe travels.

Dear Sergio,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

Dear Helen,Thank you for being our guest and sharing your experience which I'm happy to share with the team. We wish you safe travels.

Dear Alissa,Thank you for being our guest and sharing your experience. I'm glad you were able to check-in early after the long light. I'm happy to share with the team and we wish yu safe travels home.

Dear Anoop,Thank you for being our Guest and sharing your experience. I appreciate your feedback and will share your feedback as the Bar should not be impacting our guests stay. Again, appreciate your feedback and we wish you safe travels.

Dear Atsushi,Thank you for being our guest and sharing your experience. I appreciate you mentioning our historic building as we continue working on improvements. I'm happy to share with the team and we wish you safe travels.

Dear Karen,Thank you for being our guest and sharing your experience and regret that we did not meet your expectations. I will share this with the team as we are going through an improvement phase.

Dear Michael,Thank you for being our guest and sharing your experience on your recent stay with us and happy to share the feedback regarding our team. We wish you safe travels.

Dear Smiley,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.

Dear Paulina,Thank you for being our guest and sharing your feedback on your recent stay with us. We appreciate your feedback and the opportunity for improvement and we wish you safe travels.

Dear Prabakar,Thank you for being our guest and sharing your experience on your recent stay with us.

Dear Quincy Thank you for being our guest and sharing your experience. I'm happy to hear you enjoyed our location and rooms and will share them with the team. We wish you safe travels.

Dear Giovanna,Thank you for being our guest and sharing your experience on your recent stay with us. Happy to share this with the team and we wish you safe travels.

Dear Haining,Thank you for being our guest and sharing your experience. I will share with the team and we wish you safe travels.

Dear Steven,Thank you for being our guest and sharing your recent experience with us. I'm happy to share your feedback with the team and happy to hear you enjoyed our location and our team. We wish you safe travels.

Dear Albert,Thank you for sharing your experience on your recent stay with us and happy to share it with the team. We wish you safe travels.

Dear Jonathan,Thank you for being our guest and sharing your experience on your recent stay. I appreciate your feedback and will be happy to share with the team. We wish you safe travels.

Dear Ami,Thank you for being our guest and sharing your experience on your recent stay. I appreciate your feedback and am happy to share it with the team. We wish you a safe trip.

Dear Carolyn,Thank you for being our guest and sharing your experience. I'm not sure about the vouchers given out and what was shared with you, but the vouchers are for a European Cafe a few doors down that is open 7 days a week and serves a fantastic breakfast with one of the best coffees in town. I will look into the matters you have brought to our attention and share with the team. We wish you safe travels.

Dear Felicia,Thank you for being our guest and sharing your experience. I'm happy to share with the team and we wish you safe travels.