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Avaliações de The Pack And Carriage London

4 out of 5
The Pack And Carriage London
162 Eversholt St, London, England

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 117 de 328 avaliações" "
Nota 8 - Boa. 127 de 328 avaliações" "
Nota 6 - Ok. 49 de 328 avaliações" "
Nota 4 - Insatisfatória. 18 de 328 avaliações" "
Nota 2 - Terrível. 17 de 328 avaliações" "

8,4/10

Limpeza

8,4/10

Serviço e funcionários

7,6/10

Comodidades

8,0/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Karen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean and room was smart and modern. Good facilities in room. Lovely shower. No issues. Near to tube
Hospedou-se por 1 diária em mai. de 2024

4/10 - Insatisfatória

Quang, Palo Alto

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Hotel is poorly maintained, insect infested, room has no chair for desk, and WiFi constantly disconnects. Front desk employees not helpful.
Hospedou-se por 2 diárias em mai. de 2024

6/10 - Ok

Fatima

It’s ok
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Keaton

Hospedou-se por 1 diária em mar. de 2024

8/10 - Boa

Mark

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice spot at a reasonable price especially if needing a layover for a train service. St Pancras is a 25min walk ...not to bad if backpacking
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Amelia

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em mar. de 2024

6/10 - Ok

Louisa Jane, Leyland

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
The welcome was poor. You can only have one key card, and this does not let you in the building- you have to wait for the receptionist to come and let you in. If there are two of you, it's a challenge. Room was clean, and the staff on the second day were much friendlier. The area is run down and not safe for lone females walking after dark.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de The Management em 3 de abr. de 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with our key card system and the initial welcome. Your comments are valuable to us, and we will address these issues to ensure a better experience for our guests. We're pleased to hear that you found the room clean and that our staff improved their service during your stay. Your safety and comfort are our top priorities, and we'll take your comments about the area into consideration. We hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,The Management

8/10 - Boa

John

Viagem a dois
Room was smaller than I’d imagined but it did the job for 1 nights stay Staff were very friendly & helpful & couldn’t fault the cleanliness of the room.
Hospedou-se por 1 diária em mar. de 2024
Resposta de The Management em 3 de abr. de 2024
Dear Guest,Thank you for your review. We're glad to hear that our staff were friendly and helpful, and that you found the room clean. We appreciate your feedback and hope to welcome you back for another stay soon.Best regards,The Management

10/10 - Excelente

Carlos

Hospedou-se por 2 diárias em fev. de 2024

8/10 - Boa

Kelly

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great!
Upon our arrival, we were greeted warmly by the lady on the front desk who checked us in quickly. We had had a very early start, getting the coach from Devon to London with a journey time of five and a half hours, so the earlier than standard check in and the swiftness of said check in was much appreciated and welcomed. The room was cosy but more than adequate as a place to sleep as we we weren’t planning on being in the room any length of time whilst in London. The bed was comfortable and we both had a good nights sleep. The heating was a little difficult to figure out as it had been set to French but with the help of Google, we worked it out. We stayed on the first floor and could hear and feel the tube rumbling past but it’s London so you need to expect that. I sleep with ear plugs anyway, so didn’t hear or feel a thing once I was asleep. We didn’t eat at the hotel so can’t comment on the food but they have a well equipped bar. The hotel is also right between Euston station and Mornington Crescent, so easy to get around and it’s close enough to Camden that you can walk down. Overall, a great stay at a reasonable price with everything on the doorstep.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de The Management em 7 de mar. de 2024
Dear Guest,Thank you for your positive review. We're delighted to hear that you enjoyed your stay and appreciated our convenient location, comfortable room, and helpful staff. Your feedback is greatly appreciated, and we hope to welcome you back soon.Best regards,The Management

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2024

8/10 - Boa

Alejandro

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed in a small room for only a couple nights. Was plenty acceptable, and nearby St Pancras and Euston stations for easy travel. The room we stayed in was small and carpeted, which isn't my favorite, but was satisfactory for our needs. No complaints, just do not expect this to be a high end hotel with a large room. The staff was friendly and helpful.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de The Management em 7 de mar. de 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that our convenient location and helpful staff contributed to a satisfactory stay. We appreciate your understanding regarding the room size and carpeting. We hope to welcome you back soon.Best regards,The Management

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Clean and comfortable
Clean and comfortable, but the room was very small and compact. Poor noise insulation, particularly if you have a room facing the main road.
Hospedou-se por 1 diária em jan. de 2024
Resposta de The Management em 7 de mar. de 2024
Dear Guest,Thank you for your feedback. We're glad you found our hotel clean and comfortable. We apologize for any inconvenience caused by the room size and noise insulation. Your comments will help us improve our services for future guests.Best regards,The Management

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very comfortable overnight stay- room was small, but adequate space for 3 of us
Hospedou-se por 1 diária em jan. de 2024
Resposta de The Management em 7 de mar. de 2024
Dear Guest,Thank you for your review. We're pleased to hear you had a comfortable stay. Your satisfaction is important to us, and we hope to welcome you back soon.Best regards,The Management

6/10 - Ok

Claire

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e comodidades

8/10 - Boa

Aneha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was very friendly and offered us several room options. We were on the ground floor but the train noises were not too loud, and we slept comfortably. The shower door wouldn't close fully which was inconvenient with some water splashing on the bathroom floor. Overall quite clean and a peaceful stay.
Hospedou-se por 1 diária em jan. de 2024
Resposta de The Management em 19 de jan. de 2024
Dear Guest,Thank you for your review. We're pleased to hear that our staff was friendly and accommodating during your stay. We apologize for the inconvenience with the shower door and any noise from the trains. Your feedback is valuable, and we hope to provide an even better experience on your next visit.Best regards,The Management

10/10 - Excelente

Maria

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2024

8/10 - Boa

Patrick

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tiny room but very cozy and clean, friendly staff. A bit expensive given size and location, steep stairs so not so convenient for big luggage.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de The Management em 19 de jan. de 2024
Dear Guest,Thank you for your feedback. We're glad you found the room cozy and clean, and our staff friendly. We apologize for any inconvenience regarding the room size and stairs. We appreciate your comments and hope to have the chance to welcome you again.Best regards,The Management

10/10 - Excelente

Linda

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice little hitel, close to Euston Station.
Close to Euston Station. Reasonably priced. Modern, clean room, comfy bed.. Stayed on ground floor, could hear trains but didnt bother us. Would stay again.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de The Management em 19 de jan. de 2024
Dear Guest,Thank you for choosing to stay with us and sharing your feedback. We're pleased to hear you found our hotel reasonably priced, modern, and comfortable. We look forward to welcoming you back on your next visit.Best regards,The Management

8/10 - Boa

Sam

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

David

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Jane

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was very clean and comfortable. The staff were very polite and helpful. The hotel is in a quiet street and I felt safe going out in the evening to get food. It was a little difficult to find as people I asked for directions, did not seem to know of it. I would definitely stay here again.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de The Management em 19 de jan. de 2024
Dear Guest,Thank you for your kind words. We're delighted to hear that you had a comfortable and safe stay with us. We appreciate your feedback and look forward to welcoming you back in the future.Warm regards,The Management

8/10 - Boa

Simon

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023

6/10 - Ok

Janne

Viagem em grupo, Viagem com a família
Pontos positivos: Condições e instalações da propriedade
Ok hotel on an good location
Ok hotel on an good location. Close way to 2 metro stops.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de The Management em 19 de jan. de 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found our hotel to be in a good location with easy access to metro stops. If you have any specific suggestions for improvement, please feel free to share them with us.Best regards,The Management

8/10 - Boa

Jim

Pontos positivos: Limpeza e serviço e funcionários
I was pleasantly surprised. It’s a little inn-style hotel about ten minutes walk behind Euston. Sure, it’s not especially fancy, and it’s definitely noisy - inside and out (this is definitely not a hotel for a light sleeper under any circumstances) but there were several things to recommend it if the price is right and the location suits you: there is someone at the front desk/bar 24 hours, so it feels secure and my room - even without a window - was comfortable, clean and pretty nicely furnished. The 10:30am check out is a pity but I would defo stay again.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de The Management em 19 de jan. de 2024
Dear Guest,Thank you for sharing your thoughts on your recent stay. We're delighted to hear that you were pleasantly surprised by our inn-style hotel and appreciated the comfort and cleanliness of your room. We apologize for the noise inconvenience and the early check-out time, but we're pleased to know you would consider staying with us again in the future.Best regards,The Management

10/10 - Excelente

Stephen

Hospedou-se por 2 diárias em dez. de 2023

8/10 - Boa

Robert

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Last minute booking. Room was small, but very clean, warm with a modern bathroom and for the price, you can not complain. Staff super friendly. Definitely use again.
Hospedou-se por 1 diária em nov. de 2023
Resposta de The Management em 19 de jan. de 2024
Dear Guest,Thank you for your kind words. We're delighted to hear that you had a pleasant stay and appreciated our friendly staff. We look forward to welcoming you again in the future.Best regards,The Management

10/10 - Excelente

Mike

Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Mark

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing quality forca very reasonable price
I cannot praise the entire stay enough. Very easy to find. The check in process was really straightforward and the lovely lady that greeted us, gave us all the info we needed. The room was very good, bed was very comfortable and the linen was fresh. The shower was excellent and fresh towels were provided. The only reason i wouldn't give 10/10 was a sticking slide door to the bathroom. I had to rescue my nephew as the door had stuck solid.
Hospedou-se por 1 diária em nov. de 2023

6/10 - Ok

Zoe

Viagem com a família
Pontos positivos: Limpeza
Staff were friendly, but room was a little small, we realised later on we didn’t have pillow cases on our pillows, and when i went down to the desk to request some, the member of staff on duty was sat there fast asleep, so i felt awkward and just left it. lots of road works going on which can’t be helped by the hotel itself, but our uber dropped us miles away in the middle of the night because it was too much of a fuss to take us to the door. they had people also doing some building work right outside our window, which was broken/awkward to even try open so we left it. for heat we had to use a plug in heater which smelt dusty when turned on. Tv was barely hanging on the bracket and had tissue wedged into the screw part? i just feel like this place could be lovely if they took a bit more care and attention to detail!

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very helpful staff and lovely decor throughout. Was a lot of rubbish outside but that's not really the fault of the hotel.
Hospedou-se por 1 diária em nov. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,Thank you for your kind words about our staff and decor. We appreciate your understanding regarding the external situation. We hope to host you again in the future.Best regards,The Management

8/10 - Boa

Angela

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice, but noisy
This is a convenient, comfortable hotel, but unfortunately the tube noise makes sleeping on the ground floor after 5am impossible.
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by the tube noise. We hope you consider staying with us again in a different room.Best regards,The Management

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hotel de bastante baja calidad ya he tenido muchas malas experiencias con mis ultimas reservas en hoteles.com
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,We're sorry to hear about your experience. We value your feedback and will work to improve our services.Sincerely,The Management

8/10 - Boa

tracy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient location, easy to reach from various stations/ bus routes. Camden is just a 10 minute walk. Comfy room, friendly staff.
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our location convenient.Sincerely,The Management

8/10 - Boa

David John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice compact rooms
Hospedou-se por 2 diárias em out. de 2023

10/10 - Excelente

Paul

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
m
Hospedou-se por 2 diárias em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Thank you.

6/10 - Ok

Craig

Pontos positivos: Limpeza e condições e instalações da propriedade
Good value hotel. Just a little noisy over night
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,Thank you for your feedback. We're pleased to hear you found our hotel to be good value. We apologize for any noise disturbances and appreciate your understanding.Sincerely,The Management

10/10 - Excelente

syreeta

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is my second time in a London hotel and this was better than I had anticipated. I stayed with one of the larger chain previously and this was much more nice. Check-in was smooth. Yes, rooms are small (to American standards) but it’s manageable. I would definitely recommend this hotel to friends and family. One caveat is that you can hear the subway passing or trains but it’s not that bad. If you’re a light sleeper bring some earplugs and you’ll be fine.
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,We appreciate your positive feedback and recommendation. We're delighted to hear that you had a pleasant stay with us. Thank you for your understanding regarding the noise, and we hope to welcome you back in the future.Sincerely,The Management

8/10 - Boa

Darren

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location room was a slightly small but still adequate and very modern
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,Thank you for your review. We're pleased to hear that you found our location convenient and that you appreciated the modern room. We hope to welcome you back in the future.Sincerely,The Management

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The double room was very nice but definitely small - great for one person but would have been a struggle for two. The shower was brilliant and the bed very comfortable. Location was very convenient for visiting lots of areas around central London.
Hospedou-se por 3 diárias em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,Thank you for your review. We're delighted to hear that you enjoyed our double room, especially the comfortable bed and brilliant shower. Your feedback about the size and location is appreciated. We hope to have the opportunity to welcome you again in the future.Sincerely,The Management

10/10 - Excelente

Brian, Adelaide

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
We were only there for 1 night but it was really nice.
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,Thank you for choosing our hotel for your stay. We're glad to hear that you had a nice experience during your short visit. If your travels bring you back to the area, we hope to have the pleasure of welcoming you again.Sincerely,The Management

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good value
Bed very comfy, shower excellent. Room was clean but a bit in the small side but fine for a couple of nights.
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,Thank you for your review and for choosing to stay with us. We're pleased to hear you found our beds comfy and enjoyed the excellent shower. Your feedback is appreciated, and we hope to welcome you back for another comfortable stay.Best regards,The Management

10/10 - Excelente

Christine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Martin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great little hotel
Stayed for one night at the Pack and carriage, great little hotel handily placed near to Euston station. Room was fine, comfy bed and great shower.
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,Thank you for choosing to stay at the Pack and Carriage. We're delighted to hear that you had a great night's stay and enjoyed our comfy bed and great shower. Your kind words are much appreciated, and we hope to welcome you back in the future.Best regards,The Management

8/10 - Boa

Aurelle

Hospedou-se por 2 diárias em set. de 2023

6/10 - Ok

Henry

Clean & good service
Hospedou-se por 1 diária em set. de 2023
Resposta de The Management em 12 de nov. de 2023
Dear Guest,Thank you for your review. We're pleased to know that you found our hotel clean and appreciated our service. Your satisfaction is important to us, and we hope to welcome you back in the future.Best regards,The Management

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good to stay slightly over rated
The customer service was good and staff was highly professional and friendly. The room and bathroom were a lot smaller than imagined and advertising probably sold a little dream. Overall, the room was clean and stay comfortable so 3.5/5.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de The Management em 26 de set. de 2023
Dear Guest,Thank you for your feedback. We're pleased to hear you had a positive experience with our customer service and found the room clean and comfortable. We apologize for any discrepancies in room size compared to your expectations. We'll take your feedback into account for future improvements.Best regards,The Management

6/10 - Ok

Robert

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Overpriced with continental breakfast as extra cost
Hospedou-se por 1 diária em set. de 2023
Resposta de The Management em 26 de set. de 2023
Dear Guest,We appreciate your feedback and apologize for any inconvenience you experienced regarding the pricing and breakfast. We continuously evaluate our offerings to provide the best value to our guests. Your comments will help us make improvements where needed.Best regards,The Management

10/10 - Excelente

Prabh Sagar

Hospedou-se por 2 diárias em set. de 2023

10/10 - Excelente

Jessica

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023