Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 93 de 322 avaliações" "
10 - Excelente
93
Nota 8 - Boa. 137 de 322 avaliações" "
8 - Boa
137
Nota 6 - Ok. 56 de 322 avaliações" "
6 - Ok
56
Nota 4 - Insatisfatória. 20 de 322 avaliações" "
4 - Insatisfatória
20
Nota 2 - Terrível. 16 de 322 avaliações" "
2 - Terrível
16
8,6/10
Limpeza
8,2/10
Serviço e funcionários
7,8/10
Comodidades
8,2/10
Condições e instalações da propriedade
Avaliações
10/10 - Excelente
Vitor
10 de fev. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente estadia
Como sempre a rede BW nos atende de forma perfeita. Atendimento, conforto, limpeza e ótima localização. Voltaremos com certeza e recomendaremos.
Vitor
Hospedou-se por 1 diária em jan. de 2019
Resposta de ana em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
4/10 - Insatisfatória
Flori
23 de set. de 2016
Afastado do aeroporto
Muito longe do aeroporto para quem precisa pegar um voo de manhã.
Flori
2/10 - Terrível
Viajante verificado
19 de mai. de 2020
Viajante verificado
Hospedou-se por 1 diária em mai. de 2020
10/10 - Excelente
Angela, New Brunswick, Canada
8 de mar. de 2020
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I love this place. I make a point of staying here every time I travel to UK via London airports - even if my trip is to Wales, I always stay here first night; it’s close to lots and a good chance to rest, and the staff have always been so so friendly and amazing, every time
Angela
Hospedou-se por 1 diária em mar. de 2020
Resposta de ABDUL em 9 de mar. de 2020
Thankyou so much for taking the time to share your kind comments
6/10 - Ok
Richard
3 de fev. de 2020
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice but don’t use the car park.
Nice hotel. But £10 charge to park was a bit strong, especially when there’s a car park next door which is free on a Saturday night, which they failed to tell me.
Richard
Hospedou-se por 1 diária em fev. de 2020
Resposta de Sunaina Dhap em 20 de fev. de 2020
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
8/10 - Boa
Viajante verificado
Viagem com a família
16 de jan. de 2020
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room exactly as requested. Family room. Middle of busy centre.
Viajante verificado
Hospedou-se por 1 diária em jan. de 2020
Resposta de Sunaina Dhap em 20 de fev. de 2020
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 - Excelente
Jeremy
22 de dez. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Staying here was amazing. I only stayed a day, but it was close to the airport and close to the train that led to downtown London. Definitely will stay here when I come back.
Jeremy
Hospedou-se por 1 diária em dez.. de 2019
Resposta de Sunaina Dhap em 20 de fev. de 2020
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
8/10 - Boa
Bastien
Viagem com a família
6 de dez. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bastien
Hospedou-se por 2 diárias em nov.. de 2019
4/10 - Insatisfatória
Salim
3 de dez. de 2019
Pontos negativos: Limpeza e conforto do quarto
shop before you book to cater for your need
Most disappointing place I have been to worst pillows and not enough either I did mention my wife was disabled and partially sighted paid for breakfast but couldn’t get any as it was past breakfast time despite mentioning my wife’s disability not enough toilet roll or shampoo no milk available in the room to make tea, one cloth hanger Someone really needs to inspect the rooms I thought it was reasonably priced but it cost me more than a room at the Hilton which was 75.00 this cost me 76 pounds and I had to pay for parking as well I think I should get a refund for the breakfast I paid for but never got.
Salim
Hospedou-se por 1 diária em nov. de 2019
10/10 - Excelente
Viajante verificado
Viagem de negócios
24 de nov. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The location is in a bit of a strange place and could be easily missed but I got there.
Viajante verificado
Hospedou-se por 1 diária em nov. de 2019
10/10 - Excelente
Joseph
13 de nov. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Joseph
Hospedou-se por 1 diária em nov. de 2019
Resposta de ABDUL em 18 de nov. de 2019
thank you for staying with us and we appreciate your feedback
10/10 - Excelente
Phil
12 de nov. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place for a value overnight stay
Much better than a prem inn or travel lodge and much cheaper
Phil
Hospedou-se por 1 diária em out. de 2019
Resposta de ABDUL em 18 de nov. de 2019
Dear guest
thank you for staying with us and we appreciate your feedback.
reception
Abdul
8/10 - Boa
Joseph
9 de nov. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Joseph
Hospedou-se por 1 diária em nov. de 2019
10/10 - Excelente
Geta
Viagem com a família
6 de nov. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Geta
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Sunaina Dhap em 7 de nov. de 2019
Dear Geta,
Thank you so much for taking the time to review our hotel! We hope to welcome you back in the near future.
Regards,
Sunaina Dhap
10/10 - Excelente
Viajante verificado
2 de out. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Viajante verificado
Hospedou-se por 2 diárias em set. de 2019
Resposta de Sunaina Dhap em 7 de out. de 2019
Dear Guest,
Thank you so much for taking the time to review our hotel! We hope to welcome you back in the near future.
Regards,
Sunaina Dhap
2/10 - Terrível
Viajante verificado
Viagem com a família
27 de set. de 2019
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e comodidades
After traveling to UK from the US, exhausted, and just wanting to sleep for the day before continuing on our vacation we paid the early check in fee to a very dirty room. The TV didn’t work either when we addressed this to the staff they were kind and responsive. We informed them that we would be leaving for a while to explore so if someone could clean the bathroom and fix the tv that would be great. No one ever came for either. I work in hospitality... it wasn’t a great start to our vacation, and I’m very disappointed, great customer service, bad on responding to the needs.
Viajante verificado
Hospedou-se por 1 diária em set. de 2019
Resposta de Sunaina Dhap em 7 de out. de 2019
Dear Guest,
Thank you for taking the time to tell us about your experience at the Airlink Best Western.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Airlink Best Western we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Sunaina Dhap
8/10 - Boa
Angela, canada
27 de set. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like that it’s not right in London nearby st cheap prices, and a cheap and fast train ride into London stations - the staff are very kind and helpful
Angela
Hospedou-se por 2 diárias em set. de 2019
Resposta de S Kumar em 27 de set. de 2019
Dear Angela,
Thank you so much for your wonderful review. We are delighted you enjoyed your stay at the Airlink Hotel- London Heathrow, and we are most grateful to you for sharing your positive experiences.
we look forward to welcoming you back in the very near future
Kind regards
Suresh Kumar
8/10 - Boa
TIFFINEY, Moody, Alabama
Viagem em grupo
27 de set. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Older property and small but well kept. No complaints. Allowrd me to check in early morning
TIFFINEY
Hospedou-se por 1 diária em set. de 2019
Resposta de S Kumar em 27 de set. de 2019
Dear Tiffiney,
On the outset, I thank you for choosing Airlink Hotel London Heathrow as your preferred choice of hotels.
Having just read your review I immediately shared it with our team. Your words are motivational and very much appreciated by us all. I am ever so pleased that you enjoyed your stay here and were moved to write a positive review.
I along with my team members look forward to welcome you again in the very near future.
With every good wish
Best Regards
Suresh Kumar
Dear Guest,
Thank you for taking the time to tell us about your experience at the Airlink Best Western.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Airlink Best Western we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Sunaina Dhap
8/10 - Boa
Amy, Saint Louis, MO
Viagem a dois
26 de ago. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel with a clean and updated rooms. They've also incorporated a lot of eco-friendly features which we really appreciated. My only complaint was the location, so if you're staying here in hopes of having easy access to the airport, beware. There's no underground stop near the hotel nor are there any shuttle services offered. It's about a 15 minute uber ride, so not horrible but not what we were expecting with it being considered an airport hotel. The front desk was always very helpful and polite, but breakfast is only served from 7-9 so if you're catching an early flight, you're out of luck.
Amy
Hospedou-se por 1 diária em ago. de 2019
Resposta de Sunaina Dhap em 7 de out. de 2019
Dear Amy,
Thank you so much for taking the time to review our hotel! We hope to welcome you back in the near future.
Regards,
Sunaina Dhap
8/10 - Boa
Viajante verificado
19 de jul. de 2019
Pontos positivos: Limpeza e serviço e funcionários
I like that the room had space, even though I checked in late, the staff was there to greet me, extra pillows, the staff was pleasant, close to the shopping area to get grocery. It was close the Heathrow airport. There was no hand soap in the room, no iron, iron board, the trash can was broken in the bathroom. I slept well,
Viajante verificado
Hospedou-se por 3 diárias em jul. de 2019
Resposta de ana em 19 de jul. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on our team
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
2/10 - Terrível
Mark
Viagem de negócios
18 de jul. de 2019
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mark
Hospedou-se por 1 diária em jul. de 2019
6/10 - Ok
E
Viagem de negócios
15 de jul. de 2019
Car park is £10 extra
Breakfast no included - both of which are not clear when you book or are detailed on confirmation
E
Hospedou-se por 1 diária em jul. de 2019
8/10 - Boa
Hassan
Viagem em grupo
10 de jul. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good
Everything was alright cleaning was okay except Sunday they didn’t clean
Hassan
Hospedou-se por 4 diárias em jul. de 2019
Resposta de ana em 19 de jul. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
8/10 - Boa
s a
Viagem de negócios
10 de jul. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great price with staff to match
Very friendly welcome and helpful at all times, to be recommended
s a
Hospedou-se por 1 diária em jul. de 2019
Resposta de ana em 19 de jul. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
6/10 - Ok
jacqueline
30 de jun. de 2019
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Comfortable bed and clean, OK for a night near the airport. drew reception person's attention to the curtains in our room. they needed attention.
jacqueline
Hospedou-se por 1 diária em jun. de 2019
10/10 - Excelente
Viajante verificado
22 de jun. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 1 diária em jun. de 2019
Resposta de Ana em 27 de jun. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
8/10 - Boa
Viajante verificado
Viagem de negócios, Viagem a dois
18 de jun. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was good enough for staying a couple of nights. Quiet zone.
Viajante verificado
Hospedou-se por 1 diária em jun. de 2019
Resposta de ana em 21 de jun. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
8/10 - Boa
Viajante verificado
13 de jun. de 2019
Viajante verificado
Hospedou-se por 1 diária em jun. de 2019
Resposta de ana em 21 de jun. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
6/10 - Ok
Viajante verificado
Viagem a dois
30 de mai. de 2019
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The staff was very friendly and attentive and checked us right in. They ordered us a cab for the next morning which really helped..
However we needed the hair dryer in the morning and the one in the bathroom did not work. Thankfully we were given another one fairly quickly.
The location was less than desirable and construction was going on just below our window waking us up early. The shower was nice but the floor was quite slippery so we had to be careful. Also the light above the sink did not work.
There was no complimentary breakfast in the morning. We would have had to pay $16 for 2 of us which would be a little steep.
It is fairly close to the airport which is why we chose this hotel.
Viajante verificado
Hospedou-se por 1 diária em mai. de 2019
Resposta de Ana em 30 de mai. de 2019
We appreciate your honesty and I can assure you that my team have been made aware of your comments, where we can we will use this constructively as we look to improve our guest experience.Please be assured that i have personally passed on your compliments on to reception .
Regards
Customer service
8/10 - Boa
darren
27 de mai. de 2019
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Functional.
Average hotel, room was ok.
darren
Hospedou-se por 1 diária em mai. de 2019
Resposta de ana em 21 de jun. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
8/10 - Boa
Viajante verificado
Viagem de negócios, Viagem a dois
26 de mai. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent staff service. We enjoyed a great dinner as well.
Viajante verificado
Hospedou-se por 1 diária em mai. de 2019
Resposta de ANA em 26 de mai. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
8/10 - Boa
Viajante verificado
Viagem de negócios
20 de mai. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly professional staff, welcomed me with a big smile
Viajante verificado
Hospedou-se por 1 diária em mai. de 2019
Resposta de ANA em 20 de mai. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
4/10 - Insatisfatória
S
Viagem com a família
20 de mai. de 2019
Pontos positivos: Limpeza
we asked for family room £90. we actually had 1 double, 1 single for 2 children and married couple!..receptions tried to resolve by offering separate room for kids- age 8+10. declined.we asked for a mattress to be brought into the room for one child to sleep on, she did bring a camper bed and tried hard. not her fault... rooms had not been cleaned. room booked 6 months prior.
S
Hospedou-se por 1 diária em mai. de 2019
Resposta de ana em 22 de mai. de 2019
Thank you for taking the time to share your feedback with us.
I am very sorry to learn that your stay was not satisfactory and please accept my sincerest apologies for this.
We appreciate your honesty and I can assure you that my team have been made aware of your comments, where we can we will use this constructively as we look to improve our guest experience.
Regards
Customer service
10/10 - Excelente
Viajante verificado
8 de mai. de 2019
Pontos positivos: Limpeza e serviço e funcionários
Very nice staff, tbey made our overnight stay an enjoyable one
Viajante verificado
Hospedou-se por 1 diária em mai. de 2019
Resposta de ana em 9 de mai. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
8/10 - Boa
John
6 de mai. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
Great stay in a very nice hotel
The car park could be a little more user friendly- get rid of the obstacles/ trees etc
John
Hospedou-se por 1 diária em mai. de 2019
Resposta de ANA em 7 de mai. de 2019
Thank you very much for staying with us and sharing your feedback It is really motivating to read such a wonderful feedback. I will share this with the rest of the team as this will encourage us to keep working hard to deliver the best service we can for all of our guests. Thanks a million for this!
The team and I are looking forward to welcoming you back again in the future!
6/10 - Ok
Merle
4 de mai. de 2019
Pontos positivos: Limpeza
Merle
Hospedou-se por 1 diária em abr. de 2019
10/10 - Excelente
YUE
2 de mai. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
YUE
Hospedou-se por 7 diárias em abr. de 2019
Resposta de ANA em 7 de mai. de 2019
Thank you very much for staying with us and sharing your feedback .
It is really motivating to read such a wonderful feedback. I will share this with the rest of the team as this will encourage us to keep working hard to deliver the best service we can for all of our guests. Thanks a million for this!
The team and I are looking forward to welcoming you back again in the future!
10/10 - Excelente
YUE
30 de abr. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
YUE
Hospedou-se por 2 diárias em abr. de 2019
Resposta de ana em 1 de mai. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to our team.
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
10/10 - Excelente
Paul
13 de abr. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best Western Airline Hotel London Heathrow
The reception staff was friendly and helpful. The room was warm and very clean. The hotel was located in the centre of the town with access to facilities and places of interest. I like the hotel and would use it again whenever I am in the area. neighbourhood. Paul
Paul
Hospedou-se por 1 diária em abr. de 2019
Resposta de ana em 16 de abr. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
8/10 - Boa
Maureen, Waunakee, WI USA
Viagem com a família
11 de abr. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very knowledgeable and friendly. Food excellent, especially the soups. Motel older but clean and neat..
Maureen
Hospedou-se por 1 diária em abr. de 2019
Resposta de ana em 16 de abr. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
10/10 - Excelente
Janith
30 de mar. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Janith
Hospedou-se por 1 diária em mar. de 2019
Resposta de Ana em 30 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments to our team .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
8/10 - Boa
Viajante verificado
19 de mar. de 2019
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very good Indian menu, friendly and helpful staff.Good value for money
Viajante verificado
Hospedou-se por 3 diárias em mar. de 2019
Resposta de S Suresh em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
10/10 - Excelente
Michael
14 de mar. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good business stopover.
A very acceptable overnight stay close to Heathrow and the M4 (junction 3). The room was comfy, there wasn't any noticeable noise (even in a ground floor room beside the road) and the bathroom fine (although the water temperature in the shower required some fine tuning). The breakfast buffet was very good.
There is limited parking on site, but the hotel is located beside a surfaced local authority car park which (at the time of writing in March 2019) was free because the ticket machines were missing.
It is a ten minute walk to Hayes and Harlington railway station.
The staff were very friendly and welcoming.
Wi-fi connectivity was good and free to access.
Michael
Hospedou-se por 1 diária em mar. de 2019
Resposta de Suresh em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to our staff.
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
8/10 - Boa
Shu Chun
14 de mar. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
To my surprised
Toilet space in a room allocated nice; room was clean and quiet; it could be choice for my next trip to there.
Shu Chun
Hospedou-se por 1 diária em fev. de 2019
Resposta de suresh em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
10/10 - Excelente
Michael
13 de mar. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Michael
Hospedou-se por 1 diária em mar. de 2019
Resposta de ana em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to our staff.
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service
8/10 - Boa
Viajante verificado
11 de mar. de 2019
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Viajante verificado
Hospedou-se por 3 diárias em mar. de 2019
Resposta de ANA em 1 de abr. de 2019
Dear , Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service
10/10 - Excelente
Viajante verificado
4 de mar. de 2019
Viajante verificado
Hospedou-se por 5 diárias em fev. de 2019
Resposta de ANA em 1 de abr. de 2019
Dear , Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service
8/10 - Boa
Viajante verificado
28 de fev. de 2019
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
location within an easy walk to railway station and lots of fast food properties in the immediate area
Viajante verificado
Hospedou-se por 1 diária em fev. de 2019
Resposta de ANA em 1 de abr. de 2019
Dear , Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service
8/10 - Boa
Gregory
27 de fev. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good service by the receptionist, and clean and quiet room. I did not use any other services
Gregory
Hospedou-se por 1 diária em fev. de 2019
Resposta de ana em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.
I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception .
Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel
Regards
Customer service