Escrivaninha, quartos à prova de som, ferros/tábuas de passar roupa

Avaliações de The Airlink Hotel London Heathrow

3.5 out of 5
The Airlink Hotel London Heathrow
18-22 Pump Lane, Hayes, England

Avaliações

7,6

Boa

Nota 10 - Excelente. 93 de 322 avaliações" "
Nota 8 - Boa. 137 de 322 avaliações" "
Nota 6 - Ok. 56 de 322 avaliações" "
Nota 4 - Insatisfatória. 20 de 322 avaliações" "
Nota 2 - Terrível. 16 de 322 avaliações" "

8,6/10

Limpeza

8,2/10

Serviço e funcionários

7,8/10

Comodidades

8,2/10

Condições e instalações da propriedade

Avaliações

10/10 - Excelente

Vitor

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente estadia
Como sempre a rede BW nos atende de forma perfeita. Atendimento, conforto, limpeza e ótima localização. Voltaremos com certeza e recomendaremos.
Hospedou-se por 1 diária em jan. de 2019
Resposta de ana em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

4/10 - Insatisfatória

Flori

Afastado do aeroporto
Muito longe do aeroporto para quem precisa pegar um voo de manhã.

2/10 - Terrível

Viajante verificado

Hospedou-se por 1 diária em mai. de 2020

10/10 - Excelente

Angela, New Brunswick, Canada

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I love this place. I make a point of staying here every time I travel to UK via London airports - even if my trip is to Wales, I always stay here first night; it’s close to lots and a good chance to rest, and the staff have always been so so friendly and amazing, every time
Hospedou-se por 1 diária em mar. de 2020
Resposta de ABDUL em 9 de mar. de 2020
Thankyou so much for taking the time to share your kind comments

6/10 - Ok

Richard

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice but don’t use the car park.
Nice hotel. But £10 charge to park was a bit strong, especially when there’s a car park next door which is free on a Saturday night, which they failed to tell me.
Hospedou-se por 1 diária em fev. de 2020
Resposta de Sunaina Dhap em 20 de fev. de 2020
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room exactly as requested. Family room. Middle of busy centre.
Hospedou-se por 1 diária em jan. de 2020
Resposta de Sunaina Dhap em 20 de fev. de 2020
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - Excelente

Jeremy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Staying here was amazing. I only stayed a day, but it was close to the airport and close to the train that led to downtown London. Definitely will stay here when I come back.
Hospedou-se por 1 diária em dez.. de 2019
Resposta de Sunaina Dhap em 20 de fev. de 2020
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 - Boa

Bastien

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2019

4/10 - Insatisfatória

Salim

Pontos negativos: Limpeza e conforto do quarto
shop before you book to cater for your need
Most disappointing place I have been to worst pillows and not enough either I did mention my wife was disabled and partially sighted paid for breakfast but couldn’t get any as it was past breakfast time despite mentioning my wife’s disability not enough toilet roll or shampoo no milk available in the room to make tea, one cloth hanger Someone really needs to inspect the rooms I thought it was reasonably priced but it cost me more than a room at the Hilton which was 75.00 this cost me 76 pounds and I had to pay for parking as well I think I should get a refund for the breakfast I paid for but never got.
Hospedou-se por 1 diária em nov. de 2019

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The location is in a bit of a strange place and could be easily missed but I got there.
Hospedou-se por 1 diária em nov. de 2019

10/10 - Excelente

Joseph

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2019
Resposta de ABDUL em 18 de nov. de 2019
thank you for staying with us and we appreciate your feedback

10/10 - Excelente

Phil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place for a value overnight stay
Much better than a prem inn or travel lodge and much cheaper
Hospedou-se por 1 diária em out. de 2019
Resposta de ABDUL em 18 de nov. de 2019
Dear guest thank you for staying with us and we appreciate your feedback. reception Abdul

8/10 - Boa

Joseph

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2019

10/10 - Excelente

Geta

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Sunaina Dhap em 7 de nov. de 2019
Dear Geta, Thank you so much for taking the time to review our hotel! We hope to welcome you back in the near future. Regards, Sunaina Dhap

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2019
Resposta de Sunaina Dhap em 7 de out. de 2019
Dear Guest, Thank you so much for taking the time to review our hotel! We hope to welcome you back in the near future. Regards, Sunaina Dhap

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e comodidades
After traveling to UK from the US, exhausted, and just wanting to sleep for the day before continuing on our vacation we paid the early check in fee to a very dirty room. The TV didn’t work either when we addressed this to the staff they were kind and responsive. We informed them that we would be leaving for a while to explore so if someone could clean the bathroom and fix the tv that would be great. No one ever came for either. I work in hospitality... it wasn’t a great start to our vacation, and I’m very disappointed, great customer service, bad on responding to the needs.
Hospedou-se por 1 diária em set. de 2019
Resposta de Sunaina Dhap em 7 de out. de 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Airlink Best Western. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Airlink Best Western we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Dhap

8/10 - Boa

Angela, canada

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like that it’s not right in London nearby st cheap prices, and a cheap and fast train ride into London stations - the staff are very kind and helpful
Hospedou-se por 2 diárias em set. de 2019
Resposta de S Kumar em 27 de set. de 2019
Dear Angela, Thank you so much for your wonderful review. We are delighted you enjoyed your stay at the Airlink Hotel- London Heathrow, and we are most grateful to you for sharing your positive experiences. we look forward to welcoming you back in the very near future Kind regards Suresh Kumar

8/10 - Boa

TIFFINEY, Moody, Alabama

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Older property and small but well kept. No complaints. Allowrd me to check in early morning
Hospedou-se por 1 diária em set. de 2019
Resposta de S Kumar em 27 de set. de 2019
Dear Tiffiney, On the outset, I thank you for choosing Airlink Hotel London Heathrow as your preferred choice of hotels. Having just read your review I immediately shared it with our team. Your words are motivational and very much appreciated by us all. I am ever so pleased that you enjoyed your stay here and were moved to write a positive review. I along with my team members look forward to welcome you again in the very near future. With every good wish Best Regards Suresh Kumar

6/10 - Ok

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza
ホテルで空港に行くタクシーを手配してもらったが、タクシーメーターのない車でおまけにホテルで確認した金額よりも相当高い値段を要求され、運転手と何度も価格交渉をする羽目になり、楽しい旅行が印象の悪いものとなってしまって、残念であった。
Hospedou-se por 1 diária em set. de 2019
Resposta de Sunaina Dhap em 7 de out. de 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Airlink Best Western. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Airlink Best Western we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunaina Dhap

8/10 - Boa

Amy, Saint Louis, MO

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel with a clean and updated rooms. They've also incorporated a lot of eco-friendly features which we really appreciated. My only complaint was the location, so if you're staying here in hopes of having easy access to the airport, beware. There's no underground stop near the hotel nor are there any shuttle services offered. It's about a 15 minute uber ride, so not horrible but not what we were expecting with it being considered an airport hotel. The front desk was always very helpful and polite, but breakfast is only served from 7-9 so if you're catching an early flight, you're out of luck.
Hospedou-se por 1 diária em ago. de 2019
Resposta de Sunaina Dhap em 7 de out. de 2019
Dear Amy, Thank you so much for taking the time to review our hotel! We hope to welcome you back in the near future. Regards, Sunaina Dhap

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
I like that the room had space, even though I checked in late, the staff was there to greet me, extra pillows, the staff was pleasant, close to the shopping area to get grocery. It was close the Heathrow airport. There was no hand soap in the room, no iron, iron board, the trash can was broken in the bathroom. I slept well,
Hospedou-se por 3 diárias em jul. de 2019
Resposta de ana em 19 de jul. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on our team Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

2/10 - Terrível

Mark

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2019

6/10 - Ok

E

Viagem de negócios
Car park is £10 extra Breakfast no included - both of which are not clear when you book or are detailed on confirmation
Hospedou-se por 1 diária em jul. de 2019

8/10 - Boa

Hassan

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good
Everything was alright cleaning was okay except Sunday they didn’t clean
Hospedou-se por 4 diárias em jul. de 2019
Resposta de ana em 19 de jul. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

s a

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great price with staff to match
Very friendly welcome and helpful at all times, to be recommended
Hospedou-se por 1 diária em jul. de 2019
Resposta de ana em 19 de jul. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

6/10 - Ok

jacqueline

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Comfortable bed and clean, OK for a night near the airport. drew reception person's attention to the curtains in our room. they needed attention.
Hospedou-se por 1 diária em jun. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2019
Resposta de Ana em 27 de jun. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

Viajante verificado

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was good enough for staying a couple of nights. Quiet zone.
Hospedou-se por 1 diária em jun. de 2019
Resposta de ana em 21 de jun. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

Viajante verificado

Hospedou-se por 1 diária em jun. de 2019
Resposta de ana em 21 de jun. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

6/10 - Ok

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The staff was very friendly and attentive and checked us right in. They ordered us a cab for the next morning which really helped.. However we needed the hair dryer in the morning and the one in the bathroom did not work. Thankfully we were given another one fairly quickly. The location was less than desirable and construction was going on just below our window waking us up early. The shower was nice but the floor was quite slippery so we had to be careful. Also the light above the sink did not work. There was no complimentary breakfast in the morning. We would have had to pay $16 for 2 of us which would be a little steep. It is fairly close to the airport which is why we chose this hotel.
Hospedou-se por 1 diária em mai. de 2019
Resposta de Ana em 30 de mai. de 2019
We appreciate your honesty and I can assure you that my team have been made aware of your comments, where we can we will use this constructively as we look to improve our guest experience.Please be assured that i have personally passed on your compliments on to reception . Regards Customer service

8/10 - Boa

darren

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Functional.
Average hotel, room was ok.
Hospedou-se por 1 diária em mai. de 2019
Resposta de ana em 21 de jun. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

Viajante verificado

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent staff service. We enjoyed a great dinner as well.
Hospedou-se por 1 diária em mai. de 2019
Resposta de ANA em 26 de mai. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly professional staff, welcomed me with a big smile
Hospedou-se por 1 diária em mai. de 2019
Resposta de ANA em 20 de mai. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel

4/10 - Insatisfatória

S

Viagem com a família
Pontos positivos: Limpeza
we asked for family room £90. we actually had 1 double, 1 single for 2 children and married couple!..receptions tried to resolve by offering separate room for kids- age 8+10. declined.we asked for a mattress to be brought into the room for one child to sleep on, she did bring a camper bed and tried hard. not her fault... rooms had not been cleaned. room booked 6 months prior.
Hospedou-se por 1 diária em mai. de 2019
Resposta de ana em 22 de mai. de 2019
Thank you for taking the time to share your feedback with us. I am very sorry to learn that your stay was not satisfactory and please accept my sincerest apologies for this. We appreciate your honesty and I can assure you that my team have been made aware of your comments, where we can we will use this constructively as we look to improve our guest experience. Regards Customer service

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Very nice staff, tbey made our overnight stay an enjoyable one
Hospedou-se por 1 diária em mai. de 2019
Resposta de ana em 9 de mai. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

John

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
Great stay in a very nice hotel The car park could be a little more user friendly- get rid of the obstacles/ trees etc
Hospedou-se por 1 diária em mai. de 2019
Resposta de ANA em 7 de mai. de 2019
Thank you very much for staying with us and sharing your feedback It is really motivating to read such a wonderful feedback. I will share this with the rest of the team as this will encourage us to keep working hard to deliver the best service we can for all of our guests. Thanks a million for this! The team and I are looking forward to welcoming you back again in the future!

6/10 - Ok

Merle

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2019

10/10 - Excelente

YUE

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em abr. de 2019
Resposta de ANA em 7 de mai. de 2019
Thank you very much for staying with us and sharing your feedback . It is really motivating to read such a wonderful feedback. I will share this with the rest of the team as this will encourage us to keep working hard to deliver the best service we can for all of our guests. Thanks a million for this! The team and I are looking forward to welcoming you back again in the future!

10/10 - Excelente

YUE

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em abr. de 2019
Resposta de ana em 1 de mai. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to our team. Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

10/10 - Excelente

Paul

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best Western Airline Hotel London Heathrow
The reception staff was friendly and helpful. The room was warm and very clean. The hotel was located in the centre of the town with access to facilities and places of interest. I like the hotel and would use it again whenever I am in the area. neighbourhood. Paul
Hospedou-se por 1 diária em abr. de 2019
Resposta de ana em 16 de abr. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

Maureen, Waunakee, WI USA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very knowledgeable and friendly. Food excellent, especially the soups. Motel older but clean and neat..
Hospedou-se por 1 diária em abr. de 2019
Resposta de ana em 16 de abr. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

10/10 - Excelente

Janith

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mar. de 2019
Resposta de Ana em 30 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments to our team . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very good Indian menu, friendly and helpful staff.Good value for money
Hospedou-se por 3 diárias em mar. de 2019
Resposta de S Suresh em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good business stopover.
A very acceptable overnight stay close to Heathrow and the M4 (junction 3). The room was comfy, there wasn't any noticeable noise (even in a ground floor room beside the road) and the bathroom fine (although the water temperature in the shower required some fine tuning). The breakfast buffet was very good. There is limited parking on site, but the hotel is located beside a surfaced local authority car park which (at the time of writing in March 2019) was free because the ticket machines were missing. It is a ten minute walk to Hayes and Harlington railway station. The staff were very friendly and welcoming. Wi-fi connectivity was good and free to access.
Hospedou-se por 1 diária em mar. de 2019
Resposta de Suresh em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to our staff. Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

Shu Chun

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
To my surprised
Toilet space in a room allocated nice; room was clean and quiet; it could be choice for my next trip to there.
Hospedou-se por 1 diária em fev. de 2019
Resposta de suresh em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mar. de 2019
Resposta de ana em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to our staff. Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2019
Resposta de ANA em 1 de abr. de 2019
Dear , Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

10/10 - Excelente

Viajante verificado

Hospedou-se por 5 diárias em fev. de 2019
Resposta de ANA em 1 de abr. de 2019
Dear , Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
location within an easy walk to railway station and lots of fast food properties in the immediate area
Hospedou-se por 1 diária em fev. de 2019
Resposta de ANA em 1 de abr. de 2019
Dear , Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service

8/10 - Boa

Gregory

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good service by the receptionist, and clean and quiet room. I did not use any other services
Hospedou-se por 1 diária em fev. de 2019
Resposta de ana em 28 de mar. de 2019
Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Airlink Hotel London Heathrow, and that our staff were efficient and helpful in their service. Please be assured that i have personally passed on your compliments on to reception . Thank you again for your feedback, I look forward to welcoming you back to Best Western Airlink Hotel Regards Customer service