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Avaliações de OYO The Arch, Wembly Stadium

3 out of 5
OYO The Arch, Wembly Stadium
324 Harrow Road, Wembley, England

Avaliações

7,2

Boa

Nota 10 - Excelente. 95 de 408 avaliações" "
Nota 8 - Boa. 151 de 408 avaliações" "
Nota 6 - Ok. 75 de 408 avaliações" "
Nota 4 - Insatisfatória. 40 de 408 avaliações" "
Nota 2 - Terrível. 47 de 408 avaliações" "

8,2/10

Limpeza

7,2/10

Serviço e funcionários

6,8/10

Comodidades

7,6/10

Condições e instalações da propriedade

7,2/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Christopher

Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Room and bathroom were clean, but bathroom smelt of damp. TV didn’t work. No tea and coffee making facilities.
Hospedou-se por 1 diária em abr. de 2024

6/10 - Ok

Andreas

Viagem a dois
Pontos positivos: Serviço e funcionários
Nettes Hotel, jedoch fehlt ein Föhn im Badezimmer, der Zustand der Einrichtung ist auch nicht der Beste. Aber sonst völlig ok.
Hospedou-se por 3 diárias em abr. de 2024

2/10 - Terrível

RAVICHANDRA

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I stayed only 5 hours and no water for shower also. I demand my money to be returned
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Andrew

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good value property with good transport links

8/10 - Boa

Daniel

Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Harry

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value room, clean and comfortable.
Hospedou-se por 4 diárias em jan. de 2024

6/10 - Ok

Dylan

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Bed bugs
The hotel and staff where nice. But unfortunately the beds was not clean. As i got bitten by bed bugs. And ended spending tye next day at A &E as i had a reaction and my face swelled up. Did inform the staff there was apologies and the moved me to another room. But i ended up checking out 1 day early as the room i got moved to. When looking at bed sheets i could see someone else hair
Hospedou-se por 3 diárias em jan. de 2024

8/10 - Boa

Chris

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024

4/10 - Insatisfatória

Philip

Hospedou-se por 1 diária em jan. de 2024

6/10 - Ok

Ricky

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Decent
Overall good, mainly two issues. Firstly, I booked my stay on Friday which unfortunately coincided with DJ night, therefore, couldn’t get a sleep till late as the music was loud and speakers vibrations rippled through the room. Second no fridge in the room.
Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

Jason

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Would recommend
No one available at check in. Only one key to the room given despite 2 of us staying. This hotel doesn't offer breakfast. Issue with the thermostat in the shower. Really clean room. Very comfortbale beds. Minor issues with shower and lack of pillows dealt with very promptly and with no fuss. Very close to wembley and facilities. Would stay again, just advise anyone who wishes to stay to plan ahead for breakfast.
Hospedou-se por 3 diárias em dez. de 2023

6/10 - Ok

PARULBEN

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Everything Okk but the problem is that if you need anything For anything you want nobody is there. There is no shampoo or no extra facilities there as per the price excellent but they need to improve as well the room facilities
Hospedou-se por 2 diárias em dez. de 2023

8/10 - Boa

Anne Marie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was apprehensive on the approach as the area looked run down. However the property was surrounded by a well kept gated area. It was clean and the room was adequate for a over night stop after a show at the OVO, which was very walkable. There are no tea and coffee facilities in the room but there is a 24hr station at the reception for tea and coffee. It was unclear if the water in the room was drinkable so we opted to get some bottled water. The bathroom was very clean. I would definitely book again and recommend
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

David

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location 15 minutes walk to tube .clean but basic facilities red hot shower .lovely bar area serving late with late with a disco of
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Thomas, St Albans

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Basic but good accommodation above a pub a stones throw from Wembley Stadium. Room was warm, bed comfortable and all clean. Lovely big TV in the room but no kettle or hairdryer. However hot / cold water and tea coffee making facilities in communal area. Being above a pub I imagine it could be noisy on a Friday night / weekend but I stayed mid week and it was pleasantly quiet. Overall better than I expected and I would stay there again.
Hospedou-se por 2 diárias em nov.. de 2023

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Hotel per teenager
Hotel carino e pulito. Problema molto grande che sotto l'albergo c'è un locale che mette musica techno fino oltre la mezzanotte. Non ideale per riposare
Hospedou-se por 1 diária em nov. de 2023

6/10 - Ok

Oliver gw

Pontos positivos: Condições e instalações da propriedade
Nice place
It was perfect for Wembley stadium, i would say that Wembley park was a bit closer than Wembley Central, the room eas perfect for one person and the bathroom was exceptional 👌, yes there was load mudic but it does say music till 1pm
Hospedou-se por 3 diárias em nov.. de 2023

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023

8/10 - Boa

Anna-Marie

Hospedou-se por 1 diária em nov. de 2023

8/10 - Boa

Adele

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good stay
Good location to wembley park, room was comfy and clean, bathroom was nice and bar below was fun and friendly to visit after the concert- would recommend as a base
Hospedou-se por 1 diária em nov. de 2023

8/10 - Boa

Emma

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Stayed here to avoid travelling back after the football, no complaints. It can be noisy but it's nothing unexpected for a pub/hotel. It was a Tuesday night and the music didn't go on late. Great location of using Wembley Stadium, Arena or LDO shopping
Hospedou-se por 1 diária em out. de 2023
Resposta de Joey em 6 de nov. de 2023
Hi Emma, That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Joey

10/10 - Excelente

Vincent

Viagem de negócios, Viagem a dois
The room is a good size as is the bathroom. Looks new. Very comfortable. All good - one point for improvement. Put a large OYO sign outside, where it can be seen. Thank you.
Hospedou-se por 1 diária em out. de 2023
Resposta de Joey em 6 de nov. de 2023
Hi, Vincent! We are elated to know that you liked our services. Regards, Joey

2/10 - Terrível

Christina

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Don’t stay here.
The area around the hotel is not safe. While there is security, there were multiple drug deals happening in the outdoor restaurant. The staff had to push and force locals outside the gated area. It’s a poor area which is unsafe. When we asked for a refund, we were told the manager was ‘partying” and unavailable.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Tim em 6 de nov. de 2023
Apologies for the problems you had faced, Christina! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 - Terrível

Jennifer

Viagem de negócios
Pontos negativos: Serviço e funcionários
Extremely disgusting
Hospedou-se por 1 diária em set. de 2023
Resposta de Barbara em 6 de nov. de 2023
Hi, Jennifer! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

10/10 - Excelente

Maya

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff that work here were extremely kind and helpful and there are great places to eat near by that you can easily walk to! They even offered to help me take my luggage up and down the stairs! Highly recommend!
Hospedou-se por 4 diárias em set. de 2023

10/10 - Excelente

michelle

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel
Very comfortable room great powerful shower. Very convenient for stadium. Staff very friendly and helpful
Hospedou-se por 1 diária em ago. de 2023
Resposta de Ava em 12 de set. de 2023
Thank you for rating us with such awesome words, Michelle! We will strive to keep up with your expectations always. Regards, Ava

6/10 - Ok

Victoria

Pontos positivos: Limpeza e condições e instalações da propriedade
Honest review
We arrived on a Friday, the music downstairs went on until 1.00am, there was no way to block it out unfortunately, so it was hard to sleep. The TV in the room had no signal, so we had to use our phones to watch anything. There was only 2 fairly flat pillows. No one was at reception, so we couldn’t request any more pillows or ask about the tv. Excellent place for the stadium, pub downstairs and restaurant were top notch and the downstairs staff were very polite. Could do with access to a hairdryer. Spotlessly clean
Hospedou-se por 2 diárias em ago. de 2023

10/10 - Excelente

Benjamin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent venue
Hospedou-se por 2 diárias em ago. de 2023

4/10 - Insatisfatória

HEMA

Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

olusola

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Surprisingly decent for the low price I paid! Pleasantly surprised indeed. Will definitely visit again!
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Sam

Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

Juan Carlos

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
La estancia muy buena ,el hotel muy limpio y amplio Lis cuartos ,buena vista y lo bueno abajo está un bar q no necesitas salir si no te apetece al centro de la ciudad ,la verdad muy agradable ✌️
Hospedou-se por 1 diária em jul. de 2023
Resposta de Barbara em 15 de jul. de 2023
Thanks for rating us, Carlos! Your review made our day. We hope to delight you with our services. Regards, Barbara

8/10 - Boa

Nisha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean rooms and excellent helpful staff. Will stay again. Only negative is it doesn’t have any elevators.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Barbara em 15 de jul. de 2023
Hi, Nisha! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Barbara

8/10 - Boa

Claire

Pontos positivos: Limpeza e condições e instalações da propriedade
No one was at reception when I arrived and I waited for 20 minutes then had to go find someone in the pub downstairs as I arrived at 3.15 and needed to get ready for an event at the stadium.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Barbara em 15 de jul. de 2023
Thanks for your kind and lovely words, Claire! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

8/10 - Boa

Peggy

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great for the price
The hotel is better than you would expect for the price. It’s really clean and good modern decor. The main thing is it’s above a bar and there is music on a Friday night. I wanted to have quiet so I was kindly upgraded for free to a better room which was a bit further from the bar. No kettle in the rooms tho - you have to go to reception to use the water machine there.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Barbara em 15 de jul. de 2023
Hi, Peggy! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

8/10 - Boa

Alireza

Pontos positivos: Limpeza e serviço e funcionários
Noisy
Hospedou-se por 3 diárias em jun. de 2023
Resposta de Barbara em 15 de jul. de 2023
Thank you for rating us with such awesome words, Alireza! We will strive to keep up with your expectations every time. Regards, Barbara

2/10 - Terrível

Vincent

Hospedou-se por 1 diária em jun. de 2023
Resposta de Noah em 15 de jul. de 2023
Hi, Vincent! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah

2/10 - Terrível

Jayne

Hospedou-se por 1 diária em jun. de 2023
Resposta de Dewi em 15 de jul. de 2023
Hey, Jayne! Thanks for notifying us and we do regret the hassle faced. Your feedback will help us in handling future guests more diligently. Request you to treat this as an exception and we will look forward to serving you better. Have a wonderful day! Regards, Dewi

10/10 - Excelente

Lisa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean, bright room, great value
Hospedou-se por 1 diária em mai. de 2023
Resposta de Lisa em 3 de jun. de 2023
Heartfelt gratitude for sharing this, Lisa! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming :) Regards, Lisa

10/10 - Excelente

Pamela

Hospedou-se por 1 diária em mai. de 2023
Resposta de Barbara em 15 de jul. de 2023
We are happy to see you liked the stay, Pamela! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Barbara

8/10 - Boa

Nancy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We had to quickly find a hotel for the night when most of London was booked. Our flight was late and we missed a connecting flight. It was further from London (expensive taxi rides)than we wanted but they had a room. Had to get back to the airport, so we left at 5 in the morning. The shower water was really hot. Minimal accommodations but the price was right for a very short stay. Attendents were great!
Hospedou-se por 1 diária em mai. de 2023
Resposta de Ava em 31 de mai. de 2023
Hi Nancy! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Lisa

10/10 - Excelente

Robin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2023
Resposta de Ava em 18 de mai. de 2023
Hey, Robin! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

4/10 - Insatisfatória

William

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
If COVID was not a thing it would of been ok
Customer service was welcoming, but that was the highest point. The bed felt uncomfortable, bedframe was sticking, the hygiene was don't enough a thing. It felt like the bed sheets (which had a plastic tag thing on the inside) and towels things updated from the previous guest but then the towels were looking quite tired. I would attach photos but it doesn't seem to let me upload
Hospedou-se por 1 diária em abr. de 2023
Resposta de Ammy em 19 de abr. de 2023
Apologies for the problems you had faced, William! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 - Excelente

Jeremy

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2023
Resposta de Ammy em 10 de mai. de 2023
Hi, Jeremy! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

6/10 - Ok

Tina

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Great location for Wembley. Over a pub , we were lucky as it was fairly quiet , though probably on disco nights it could be noisy as window opened as room so hot! Bed was very hard and only one thin pillow. Tea/ coffee facilities in corridor. Newly decorated.
Hospedou-se por 1 diária em abr. de 2023
Resposta de Eva em 6 de abr. de 2023
Thank you for your valuable feedback, Tina! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Eva

2/10 - Terrível

NEAL

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was given a room that was opposite room that had some kind of machinery apparently to do with a boiler that was going on and off constantly all night without any pause. Hotel could do nothing about it even when I said the room was not fit for purpose. Total waste of money.
Resposta de Lisa em 1 de abr. de 2023
We are sorry to disappoint you, Neal! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa

10/10 - Excelente

Megan

Hospedou-se por 1 diária em mar. de 2023
Resposta de Ammy em 23 de mar. de 2023
Hi, Megan! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 - Boa

Rachael

Hospedou-se por 1 diária em fev. de 2023
Resposta de Lisa em 7 de mar. de 2023
Thanks for rating us superbly, Rachael! Glad to know that you loved our services :) Regards, Lisa

10/10 - Excelente

Natasha

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed here for 2 nights with my partner for a gig and the arena was a grate stay friendly staff
Resposta de Ava em 2 de mar. de 2023
Great to hear this, Natasha! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ava

8/10 - Boa

Jasmine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2023
Resposta de Ammy em 23 de mar. de 2023
Thanks for the positive rating, Jasmine! Hope to welcome you again soon. Regards, Noah.