Recepção

Avaliações de Montcalm Chilworth Townhouse, Paddington

5 out of 5
Montcalm Chilworth Townhouse, Paddington
55 Westbourne Terrace, Paddington, London, England

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 490 de 1002 avaliações" "
Nota 8 - Boa. 300 de 1002 avaliações" "
Nota 6 - Ok. 118 de 1002 avaliações" "
Nota 4 - Insatisfatória. 55 de 1002 avaliações" "
Nota 2 - Terrível. 39 de 1002 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,2/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Sara

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Sara,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

6/10 - Ok

Sabrina

Hospedou-se por 1 diária em out. de 2022

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2022
Resposta de Ankita Bangera em 10 de out. de 2022
Dear Sir/Madam,Thank you for your review following your recent stay with us.On your next visit to The Chilworth, it will be my pleasure to personally assist you and hence ensuring you enjoy your stay with us.We look forward to welcome you back again.Kind Regards,Reception Team

8/10 - Boa

Roberto

Pontos positivos: Serviço e funcionários e conforto do quarto
Good Hotel
A good hotel, great value for money. It is well located, infrastructure perfectly meets the needs of short-term travel. Recommend for a short stay. Um hotel bom, ótimo custo beneficio. É bem localizado, infraestrutura atende perfeitamente as necessidades de viagens de curta duração. Recomendo para uma estadia curta
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Vinayak Girgune. em 25 de jan. de 2022
Dear Roberto, Thank you for sharing this wonderful feedback with us from your recent stay at the Chilworth Hotel. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service, the rooms always up to the highest standards. We would love to host you again on your nearest visit to London. Kind Regards, Vinayak Girgune.

10/10 - Excelente

Ana

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Moderno, Confortável e localização
Quarto moderno (incluindo a casa de banho) e confortável. As áreas comuns estão bonitas e confortáveis. Muito perto da estação de Paddington, para o metro e Heathrow Express.
Hospedou-se por 1 diária em nov. de 2019

10/10 - Excelente

Tadeu

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente localização em Londres
Hotel muito bem localizado e funcionários muito simpáticos. Excelente quarto limpo, silencioso e funcional. O café da manhã é variado e muito bom. Retornaria ao hotel com certeza.
Hospedou-se por 3 diárias em jun. de 2019
Resposta de Prashant em 1 de jul. de 2019
Dear Tadeu Thank you for sharing your feedback about your recent stay at The Chilworth London Paddington. We really appreciate your lovely comments. We are pleased to know that you enjoyed your stay with us. It would be a pleasure to have you stay with us again in the future. Kind Regards, Prashant Marne Hotel Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom hotel
Tem tudo o que precisa para um bom hotel, e ótima localização. O que mais chamou atenção foi o ótimo atendimento do pessoal.
Hospedou-se por 6 diárias em abr. de 2019
Resposta de Prashant em 7 de mai. de 2019
Dear Guest Thank you for sharing your feedback about your recent stay at The Chilworth London Paddington. We really appreciate your lovely comments. We are pleased to know that you enjoyed your stay with us. It would be a pleasure to have you stay with us again in the future. Kind Regards, Prashant Marne Hotel Manager

10/10 - Excelente

Elisabete

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great location
Convenient location only a short walk from Paddington station. Very helpful staff.
Hospedou-se por 1 diária em nov. de 2018
Resposta de Prashant em 5 de dez. de 2018
Dear Elisabete, Thank you for sharing your feedback about your recent stay at The Chilworth London Paddington. We really appreciate your lovely comments. We are pleased to know that you enjoyed your stay with us. It would be a pleasure to have you stay with us again in the future. Kind Regards, Prashant Marne House Manager

6/10 - Ok

Tsubasa

Pontos positivos: Limpeza
Hospedou-se por 5 diárias em mai. de 2024

4/10 - Insatisfatória

Wolfgang

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
I know that rooms can be small in most hotels in the UK, but this was one of the worst I’ve seen. Beyond cramped. My first room was in a basement where neither wireless nor internet were accessible. The second was so small to make it impossible to walk around the bed. Also, I booked a late check-in and emailed the hotel twice about it. At the front desk they told me they “don’t read emails.” I was also quite surprised that the idea of a paid, late check in could be so foreign for them. All in all, I shall never again visit this property.
Hospedou-se por 7 diárias em mai. de 2024
Resposta de Telvina em 28 de mai. de 2024
Dear Wolfgang , Thank you for the review on your recent stay with the Chilworth hotel . I am sorry to hear about the check-in , I will take the review on board and will try to investigate in this matter . Your review is important to us as it helps us improve on our services . Also sorry to hear that your stay was not comfortable if had to known at the time of stay would surely help you with different option as we do have many larger rooms with different categories . I apologise for all the trouble you face . If given a chance in future would like to personally assist you with the stay .

6/10 - Ok

Richie

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Telvina em 28 de mai. de 2024
Dear Richie , Dear Angela , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

8/10 - Boa

GOPALA

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place to stay, so accessible to Paddington, central, walkable distance to mist of the places.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Telvina em 28 de mai. de 2024
Dear GOPALA , Dear Angela , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

8/10 - Boa

Fred

Pontos positivos: Limpeza
I’ve stayed at this hotel quite a lot in the past, but I think they are lowering their standards lately. The fire alarm kept going off for quite some time late in the evening. I tried to get a drink from the bar and they wouldn’t serve me. I understand they don’t work open the bar all But when you disturbed the fire alarm, I thought it should be possible to at least get a drink To say this is a five star hotel they need to look at their policies
Hospedou-se por 1 diária em mai. de 2024
Resposta de Telvina em 12 de mai. de 2024
Dear Fred , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience , also we will take your review into consideration and and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

10/10 - Excelente

Joanne

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Would recommend. Easy access to Paddington station. Comfortable bed. Great for Royal Albert Hall…. 25 min walk through gardens. Would stay again.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Telvina em 12 de mai. de 2024
Dear Joanne , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London

8/10 - Boa

Charlene

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Perfectly location near Paddington Station and pubs. Walkable to Kensington Park.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Telvina em 9 de mai. de 2024
Dear Charlene , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

10/10 - Excelente

Ordemia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Thoroughly enjoyed my stay here. The property exceeded my expectations. Only concern, I was initially booked for a basement room and asked front desk if I could be moved to another room. It was done with no issues.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Telvina em 9 de mai. de 2024
Dear Ordemia , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

10/10 - Excelente

Ordemia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Telvina em 9 de mai. de 2024
Dear Ordemia , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

8/10 - Boa

Henry

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was very convenient and the people at the hotel were very helpful. I did not like the size of my room as it was very small considering how much I paid per night.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Telvina em 9 de mai. de 2024
Dear Henry , Thank you for the review on your recent stay with the Chilworth hotel . I am pleased to see that you liked the location of the hotel along with the services provided by our staff . Although sorry to hear about the room if had to known at the time of stay would surely help you out with some other options as we have many larger rooms with different categories . I apologise for the inconvenience caused . If given a chance in future would like to personally assist you with the stay .

2/10 - Terrível

Jamileh

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I checked into my first room, only to find a crawling worm like bug on the mattress - I was understandably shocked! The rest of the room was ok, though very dark and dusty. I spoke to reception - they came to check the bed and found the same (or another) bug also on the mattress, so agreed to move me. However, they didn't help me with my bags until I asked, there were very little words spoken to me about the situation, and certainly nothing said that would reassure me the same would not happen in the next room (which was only next door to the first room). The member of the team then stood and watched me strip the bed in the next room to check the mattress, still no word of apology for the inconvenience, and also no consideration for my distress, and the fact I was now running very late for an event. The bed in the second room was ok, but not the cleanest I've ever experienced, and again the room was dark and dusty, with other half dead white 'flies' all over the carpet and around the ceiling lights. I had to stay in the room as I had no time to find a new hotel and make my event in this instance, but I barely slept on returning to the room, and left very early the next day. I was really shocked and upset at the lack of care provided by the team, along with the level of hygiene in the rooms - I would not recommend this hotel at all.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Telvina em 9 de mai. de 2024
Dear Jamileh , Thank you for the review on your recent stay with the Chilworth hotel . I am sorry to hear about the trouble you had to face during your stay . I will take your review on board and will investigate on this matter . Also your review is important us as it helps as improve on our services . I apologise for all the trouble you had to face

10/10 - Excelente

Jenny

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Telvina em 9 de mai. de 2024
Dear Jenny , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 - Boa

Jazmine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Telvina em 9 de mai. de 2024
Dear Jazmine , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

10/10 - Excelente

Emilie

Hospedou-se por 1 diária em fev. de 2024
Resposta de Telvina em 9 de mai. de 2024
Dear Emilie , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

6/10 - Ok

Emma

Viagem de negócios
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Sadly, this doesn’t present as a 5* hotel. The staff were lovely but the doors to neighbouring rooms were slamming regularly and the room wasn’t particularly clean.
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Claudia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything
Hospedou-se por 2 diárias em fev. de 2024

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
1週間の滞在でしたがとても快適に過ごせました。室内の清掃やWi-Fiの速度に問題はありませんでした。 地下の部屋に滞在しましたが、快適に過ごせました。 ただ、コーヒー等の粉末飲み物の補充が滞在中されなかった点は驚きました。
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Anonymous,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 - Excelente

Jane

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was the perfect place to stay, very clean, food lovely and staff couldn’t do enough. central to for the underground. Would definitely recommend this, and will definitely be booking again
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Jane,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 - Boa

Gary

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location , close to the underground subway and restaurants and shopping . Probably the smallest room I’ve ever stayed in but I was travelling solo so it was ok . I would not recommend a room in the basement as it was so loud and had no windows. However the front desk very accommodating and moved me after the first night .
Hospedou-se por 8 diárias em fev. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Gary,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

6/10 - Ok

Srinivasa Rao, Ashburn

Hospedou-se por 1 diária em fev. de 2024
Resposta de Telvina em 9 de mai. de 2024
Dear Srinivasa Rao , Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.

6/10 - Ok

P

Pontos positivos: Limpeza e serviço e funcionários
Steps in the room was very dangerous. But overall it was nice place to stay.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear P,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 - Boa

Neal

Hospedou-se por 1 diária em fev. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Neal,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 - Boa

Paul

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Paul,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 - Boa

Trevor

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Small room
Nice hotel, good location, room was so small. So small we could not open our cases!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Trevor,Thank you for the review on your recent stay with the Chilworth. I am sorry to hear about the trouble you had to go through during your stay .We do have larger rooms with different option if had to known at the time of stay would surely help you out with different option, if given a chance in future would like to assist you personally .

2/10 - Terrível

Naheeda

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Naheeda,Thank you for the review . I am sorry if you had any trouble during the stay , would you like to express more about what was the cause so we can improve on our services for future guests . Your review is important to us . If given a chance in future would like to assist you personally with your stay

10/10 - Excelente

Ethan

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pleasant staff, clean rooms, nice bathrooms
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Telvina em 25 de fev. de 2024
Dear Ethan,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 - Boa

Darren

Hospedou-se por 1 diária em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Darren,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 - Excelente

Fred

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I always enjoying my stay at this hotel. They only thing I don’t like you staying in rooms in the basement I like to have a window in my room
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Fred,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 - Excelente

David G

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a great place to stay! Clean and the staff was very friendly and attentive!
Hospedou-se por 8 diárias em dez. de 2023
Resposta de Telvina em 25 de fev. de 2024
Dear David G,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 - Excelente

H

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear H,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 - Excelente

Bailey

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Telvina em 25 de fev. de 2024
Dear Bailey,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 - Boa

Daichi

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location to stay and see around the city, very calm and quiet neighborhood- this will definitely one of the hotels I would recommend to my friends and colleagues. One thing that I did struggled was that it took 2-3 mins till the hot water comes out from the shower
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Daichi,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 - Excelente

Loreto

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Loreto,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 - Excelente

Louise

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastic Hotel located next to Paddington station so incredibly convenient. Solo lady traveler, felt very safe and respected. Rooms super comfortable with great amenities Great restaurant that specializes in Indian cuisine but has European dishes also. Staff were incredibly friendly and helpful. Will be staying again.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Louise,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

6/10 - Ok

Krystle

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Good location
I recently stayed at a hotel that had a fantastic location. The hotel was situated in the heart of the city, surrounded by popular attractions, restaurants, and jgood transport link. It was incredibly convenient and made exploring the area extremely easy. However, one aspect that I found slightly disappointing was the size of the hotel. The rooms were quite small, which made it a bit challenging to move around comfortably, especially if you have a lot of luggage. Additionally, the limited space made it feel a bit cramped.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Krystle,Thank you for the review on your recent stay with the Chilworth Hotel. I am pleased to see that you liked the location of the hotel , although i am sorry to hear about the room , if known at the time of stay our team would have surely helped you out with different option as we do have many larger rooms with different categories. If given a chance in future would like to personally assist you with your stay .

10/10 - Excelente

Alastair

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Alastair,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 - Boa

louise

Viagem com a família
Hospedou-se por 1 diária em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear louise,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 - Excelente

Ann

Hospedou-se por 1 diária em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Ann,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

8/10 - Boa

Sophia

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place. Very good indianfood in restaurant.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Sophia,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

10/10 - Excelente

Richard

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Small rooms but we new that going I. Great location, nice staff, clean, comfortable but the rooms are small.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear Richard,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London. Kind regards Telvina

6/10 - Ok

nigel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Only gripe would be the smell, smelled a bit like cat pee in hallways and stairwell. Oh and the annoying bright green light above the door I guess for safety to show the way to the door, but it just seemed really bright so might keep light sleepers awake.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Telvina em 25 de fev. de 2024
Dear nigel,Thank you for the review on your recent stay with the Chilworth Hotel. I am sorry to hear about the fire exit safety light . We will surely take your review into consideration and try to see if we can do something about it as its for safety of guests. If given a chance in future would like to personally assist you on your next visit .

8/10 - Boa

Paul

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Avoid basement level 8
Please make sure you book a club room. Deluxe doubles are tiny. Room 829 on the lower floor is a must avoid for spa and staff noise. On a positive note, when we spoke to the staff they were extremely helpful and moved us to a club room. Would stay again as overall it was a good value and clean.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Telvina em 10 de jan. de 2024
Dear Paul,Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at The Chilworth hotel the next time your travels take you to London.