Restaurante

Avaliações de Flagship London Finchley

3.5 out of 5
Flagship London Finchley
Leisure Way, 3, London, ENG

Avaliações

7,4

Boa

Nota 10 - Excelente. 181 de 750 avaliações" "
Nota 8 - Boa. 298 de 750 avaliações" "
Nota 6 - Ok. 169 de 750 avaliações" "
Nota 4 - Insatisfatória. 63 de 750 avaliações" "
Nota 2 - Terrível. 39 de 750 avaliações" "

7,8/10

Limpeza

8,2/10

Serviço e funcionários

6,8/10

Comodidades

6,8/10

Condições e instalações da propriedade

6,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente custo-benefício
Hospedou-se por 5 diárias em jun. de 2018
Resposta de David em 9 de jul. de 2018
Many thanks for taking the time to score your recent time at the hotel.

8/10 - Boa

FLAVIA, São Paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel afastado do centro, mas com fácil acesso ao metro. Ponto de ônibus na porta. Centro comercial com restaurantes ao lado. Quarto com bom tamanho, limpo e confortável. Faltou o cofre.
Resposta de General Manager em 27 de set. de 2016
Thanks for your kind comments on your time at the hotel.

8/10 - Boa

Flora-D

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Établissement correct car nous n’avions pas d’autre choix à un prix « raisonnable » sur Londres. Les photos ne correspondent pas car les équipements sont beaucoup plus anciens. Un désavantage important l’hôtel était loin du centre-ville. Sinon le personnel était agréable.
Resposta de Ava em 22 de dez. de 2022
Heureux de l'entendre, Invité ! Merci de faire partie de notre famille et nous nous efforcerons toujours de répondre à vos attentes. Amitiés, Ava

10/10 - Excelente

Mark

Hospedou-se por 1 diária em dez.. de 2022

2/10 - Terrível

Edith

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was not functioning as an hotel any more????
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Ava em 22 de dez. de 2022
Hi, Edith! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

8/10 - Boa

Raju

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was good stay, quiet and comfi.
Hospedou-se por 2 diárias em dez. de 2022
Resposta de Ava em 22 de dez. de 2022
Hi, Raju! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Ava

8/10 - Boa

a m

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quiet and comfortable stay
Nice hotel, very quiet, comfortable size room and bed. It is a lower budged hotel, do keep that in mind. With that said, all affords were made to make it comfortable. It's a bit run down, but room service was very good - clean towels and coffee / tea, etc. It's little tricky to find if you arrive late at night, but as the signposting is not very clear. There is a car park should you need one and good access to transport to local shopping area. Staff were very friendly and checking was super easy.
Hospedou-se por 5 diárias em nov.. de 2022
Resposta de Ammy em 1 de dez. de 2022
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

8/10 - Boa

Joanne

Hospedou-se por 1 diária em nov. de 2022
Resposta de Ammy em 1 de dez. de 2022
Hi, Joanne! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 - Boa

John

Hospedou-se por 1 diária em nov. de 2022
Resposta de Ammy em 1 de dez. de 2022
Hi, John! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

4/10 - Insatisfatória

Jodi

Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
Generally very dated and in need of repair or refurbishment. The window could be opened from the outside with no ability to lock it, not ideal being on the ground floor. Bathroom was stained, sink had a spoon in the drain and taps were prone to exploding water everywhere if you weren't incredibly careful. Only one large towel supplied for two of us (rest were hand towels). Heating was overly complicated with no instructions. It was a bed after a long night, which was the only positive point.
Hospedou-se por 1 diária em nov. de 2022
Resposta de Ammy em 23 de nov. de 2022
Hi, Jodi! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Noah

10/10 - Excelente

Marcia

Hospedou-se por 1 diária em nov. de 2022
Resposta de Ammy em 23 de nov. de 2022
Thanks for the positive rating, Marcia! Hope to welcome you again soon. Regards, Noah

6/10 - Ok

Selena

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The man that checked me in was speaking with his colleague at the same time as dealing with me which I thought was rude. The hotel smelt horrible and is in need a refurbishment. The room didn't look the same as pictured and the bathroom needed mould and meldrew to be removed and for the fixtures and fittings to be replaced as they are badly worn.
Hospedou-se por 1 diária em nov. de 2022
Resposta de Eva em 19 de nov. de 2022
Hi, Selena! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva

8/10 - Boa

Rebecca

Pontos positivos: Serviço e funcionários e conforto do quarto
Good little hotel!
The bed was super comfortable, and the room was a really good size. Loved the vending machine. Travel into and out of central London was super easy too! My only gripe was there was an amount of mould around the bath and on the roof in the bathroom.
Hospedou-se por 2 diárias em out. de 2022
Resposta de Eva em 19 de nov. de 2022
Hey, Rebecca! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

4/10 - Insatisfatória

Malene

Hospedou-se por 2 diárias em out. de 2022
Resposta de Eva em 19 de nov. de 2022
Hi, Malene! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

8/10 - Boa

Stuart

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2022
Resposta de Eva em 19 de nov. de 2022
Hey, Stuart! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Eva

6/10 - Ok

Molly

Pontos positivos: Serviço e funcionários
Pontos negativos: Conforto do quarto
Okay stay - but needs some much needed TLC!
The staff were plenty pleasant enough however its the hotel itself that could do with some TLC. The hallways had an awful smell to them (particularly the areas near the lifts..at some points it was almost unbearable) and big stains on the floor (carpet definitely needs replacing) the room was a great size but beds are rock hard and even though we had four pillows in total they were as flat as a pancake! Definitely time to be replaced! Bathroom was really outdated and marks over tv unit/walls. That being said, it does have a big carpark, loads of restaurants nearby and a bus stop. If the hotel had a revamp it couldn't be faulted! Luckily we were only staying for one night so cracked on with it!
Hospedou-se por 1 diária em out. de 2022
Resposta de Eva em 19 de nov. de 2022
We are sorry to disappoint you, Molly! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

2/10 - Terrível

Lisa

Hospedou-se por 1 diária em out. de 2022
Resposta de Eva em 19 de nov. de 2022
Hi, Lisa! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

10/10 - Excelente

Ashley

Hospedou-se por 1 diária em out. de 2022

2/10 - Terrível

richard

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Dirtest hotel we have ever seen
The dirtiest hotel we have ever stayed in. Mould, grime, limescale in the bathroom, blonde hair all over the floor in living part, finger marks everywhere, broken cupboards with mould in, the kettle was old and had limescale and mouldy dirt on it, the bed was extremely springy my partner had to ask for extra padding due to health issues so they gave an old grubby futon mattress thing. She was bitten 3 times whilst being in the bed! Extractor fan didnt work, the windows didnt shut properly. The lift and hallways stank and there was mould and stains up on the roof. Cluby banging music playing at 4am above us which woke us up and constant cars beeping outside. Will never ever stay in these hotels again, we felt dirty.
Hospedou-se por 2 diárias em out. de 2022
Resposta de Eva em 19 de nov. de 2022
Hi, Richard! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel for the price especially in London 😊 only downfall was the bathroom really could do with a re vamp abit grubby flush didn’t work very well and the taps were all or nothing.
Hospedou-se por 1 diária em out. de 2022
Resposta de Eva em 19 de nov. de 2022
Hi, Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

6/10 - Ok

Jamie

Viagem de negócios
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza e condições e instalações da propriedade
Tired and not very clean but you get what you pay4
Hospedou-se por 1 diária em out. de 2022
Resposta de Eva em 19 de nov. de 2022
Hi, Jamie! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

10/10 - Excelente

Robert

Hospedou-se por 1 diária em out. de 2022

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2022
Resposta de Ammy em 1 de dez. de 2022
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 - Boa

Ionut

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Decent room
Nice room, walls need redecorated, comfy beds, clean.
Hospedou-se por 1 diária em out. de 2022
Resposta de Ammy em 23 de nov. de 2022
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 - Boa

Craig

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The over all stay was average nice clean and fairly comfortable room. Average size room and bathroom but did what it needed to. Was a little dissapointed that breakfast was not included with the stay. Also would have liked a booklet of some kind giving prices and activities of the venues around the hotel.
Hospedou-se por 1 diária em out. de 2022
Resposta de Ammy em 1 de dez. de 2022
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

10/10 - Excelente

Howard

Hospedou-se por 1 diária em out. de 2022
Resposta de Eva em 19 de nov. de 2022
Thanks for rating us superbly, Howard! Glad to know that you loved our services :) Regards, Eva

8/10 - Boa

Patricia May

Pontos positivos: Limpeza
This is your basic budget hotel. I stayed for 3 nights and no one cleaned the room, but then I didn't ask for this service. The room was a good size and was clean, with plenty of clothing storage. The hallways were in need of updating and reception area was also a bit uninspiring, but the staff at the front desk were friendly/ helpful. There were nearby bus and underground links and this hotel was convenient for events at Alexandra Palace.
Hospedou-se por 3 diárias em out. de 2022
Resposta de Eva em 19 de nov. de 2022
Hi Patricia May! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Eva

10/10 - Excelente

Jean-Luc

Hospedou-se por 1 diária em set. de 2022
Resposta de Ammy em 2 de out. de 2022
Hi, Jean! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 - Boa

Ryan

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Good sleep and convenient for onward travel/London
We stayed at OYO as it was conveniently located to Finchley Central and Northern Line in to London the following day. It was a late check-in for us following a long drive. The area around the hotel is busy with a retail park, but we parked no problem directly outside the hotel. Check in was quick and friendly. The hallways to the room and the lift etc are a little tired, as are the rooms, but the room was clean and comfortable. The family all also well, so no real complaints. It did the job for us for sure.
Hospedou-se por 1 diária em set. de 2022
Resposta de Ammy em 2 de out. de 2022
Hi, Ryan! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

8/10 - Boa

Michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent apart from issue with hot water
Overall a very pleasant stay. The receptionist was very friendly and helpful. The car park was full when we arrived but the receptionist allowed us to move a traffic cone that was in front of a parking space. The room was clean and comfortable. Only major downside was that there was no hot water in the morning. (this was a big negative)
Hospedou-se por 1 diária em set. de 2022
Resposta de Ammy em 2 de out. de 2022
Hi, Michael! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

10/10 - Excelente

barbara

Hospedou-se por 1 diária em set. de 2022
Resposta de Jacob em 26 de set. de 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

6/10 - Ok

Miss

Hospedou-se por 1 diária em set. de 2022
Resposta de Terry em 26 de set. de 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry

8/10 - Boa

Hei Yau

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2022
Resposta de Jacob em 26 de set. de 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

10/10 - Excelente

ALA ELDEEN

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2022
Resposta de Greta em 19 de set. de 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

10/10 - Excelente

Stephen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
What a nice surprise!
I booked this for my daughter and her partner for a birthday trip and on checking in her partner informed the staff he was going to propose whilst in the city. On returning from the show in London the management had put a bottle of Bubbly in their room to celebrate. This was going over and above and was really appreciated by them and me
Hospedou-se por 1 diária em set. de 2022
Resposta de Greta em 19 de set. de 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

10/10 - Excelente

Jessica

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good value.
We stayed for one night. The staff were friendly and efficient. The room was clean and the bed comfortable. The hotel is on a trading estate where there are a number of places to eat and drink. Good value for money.
Hospedou-se por 1 diária em ago. de 2022
Resposta de jan em 11 de set. de 2022
Hi, Jessica! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Jane!

10/10 - Excelente

Tim

Hospedou-se por 3 diárias em ago. de 2022
Resposta de Ammy em 11 de set. de 2022
Thanks for the positive rating, Tim! Hope to welcome you again soon. Regards, Amelia.

10/10 - Excelente

Lee

Hospedou-se por 1 diária em set. de 2022
Resposta de Ammy em 6 de set. de 2022
Thanks for the positive rating, Lee! Hope to welcome you again soon. Regards, Amelia.

4/10 - Insatisfatória

Ian

Viagem de negócios
Noisiest place I’ve ever stayed until 4;00 am midweek
Hospedou-se por 3 diárias em ago. de 2022
Resposta de Jane em 6 de set. de 2022
Sorry for the hassle you faced, Ian! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 - Terrível

CHRISTOPHER

Viagem em grupo
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
NOT HAPPY!!!
Started off badly. Was given key to room only to find someone already in there. Thankfully they were very understanding but it was highly embarrassing. Front desk didn’t seem to care very much but did correct the error. The room: Air Conditioning not working, fan in bathroom broken, uncomfortable bed and it was very hot in the night. Asked to change room next day only to find whilst the new room was cooler, the air con still didn’t work, nor did the bathroom fan and the beds were even more uncomfortable. Safe to say, I cannot recommend and will NEVER return or use this chain again.
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Jane em 23 de ago. de 2022
Hi, Christopher! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

8/10 - Boa

Michael

Hospedou-se por 1 diária em ago. de 2022
Resposta de Arthur em 23 de ago. de 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Arthur

2/10 - Terrível

AREZOU

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very bad Avoid thid hotel Very firty The bed sheets were dirty There were no towels, when I asked for towel first they said they have none Then they gave me a dirty towel which was not the hotel standard ( blue colour) I could not have shower I could not wash up Discusted I used my own bed sheeting Dried my face with toilet papers I told the receptionist the TV remote doesnt work but he just looked and said oh Very bad I have to have a refund Not happy at all Avoid this hotel
Hospedou-se por 1 diária em ago. de 2022
Resposta de Greta em 19 de set. de 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we know. Regards, Greta

4/10 - Insatisfatória

adrian

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
stayed during heatwave, there was no aircon, the windows only opened 4 inches, no complimentary water, nowhere to buy water, vending machine out of water... shower broken
Hospedou-se por 5 diárias em ago. de 2022
Resposta de Jon em 19 de ago. de 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

10/10 - Excelente

Andrew

Hospedou-se por 1 diária em ago. de 2022
Resposta de Jon em 17 de ago. de 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

6/10 - Ok

William

Pontos negativos: Limpeza
Hospedou-se por 1 diária em ago. de 2022
Resposta de Ammy em 19 de ago. de 2022
Hi, William! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Amelia.

10/10 - Excelente

Sebrina

Hospedou-se por 1 diária em ago. de 2022
Resposta de Jon em 17 de ago. de 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

8/10 - Boa

MR GLEN ELLEN

Pontos positivos: Serviço e funcionários
Hospedou-se por 4 diárias em ago. de 2022
Resposta de jon em 17 de ago. de 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Awful customer service, Very old TV in room please upgrade was not able to use at all due to no signal. Bathroom cleanliness was not up to standard compared to pictures. Shower curtains were very dirty. There was only two socket plugs available, one was used by the TV. So technically only 1 available. There should be one beside each table of the bed. Shower curtains were dirty.
Hospedou-se por 1 diária em ago. de 2022
Resposta de Arthur em 17 de ago. de 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

6/10 - Ok

Robert

Hospedou-se por 1 diária em jul. de 2022
Resposta de Ammy em 19 de ago. de 2022
Hi, Robert! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

8/10 - Boa

Hayley

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Good stay
Staff very friendly and helpful, hotel was clean and pleasant, only issue is that the air conditioning didn’t work a fan was put in the room but was of poor use, other then that I would recommend and would stay again
Hospedou-se por 1 diária em jul. de 2022
Resposta de Jon em 17 de ago. de 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon