Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 304 de 384 avaliações" "
10 - Excelente
304
Nota 8 - Boa. 57 de 384 avaliações" "
8 - Boa
57
Nota 6 - Ok. 13 de 384 avaliações" "
6 - Ok
13
Nota 4 - Insatisfatória. 4 de 384 avaliações" "
4 - Insatisfatória
4
Nota 2 - Terrível. 6 de 384 avaliações" "
2 - Terrível
6
9,6/10
Limpeza
9,4/10
Comodidades
9,6/10
Condições e instalações da propriedade
9,4/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Cecilia, Sao Paulo
Viagem com a família
22 de mai. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Good size of the apartment for two people. Very new and clean. 24h front desk, safe. Easily accessible by train or underground, but away from the noise in other busy parts of London. Additional set of glasses, cups, plates would make the use of the dishwasher more efficient.
Cecilia
Hospedou-se por 10 diárias em mai. de 2023
Resposta de Andrea em 23 de mai. de 2023
Hello Cecilia! Thank you so much for your review! We are glad you liked the apartment and the area. Bermondsey is a great place to visit local shops and restaurants, as well as some of the most well known monuments in London like Tower bridge! It also has great transport links :) Thank you so much also for your honest feedback about kitchenware, we will pass your review to Housekeeping Manager to see if we can add some additional pieces. We loved hosting you and we hope to see you back very soon! Love, Andrea and Your Bermonds Team x
10/10 - Excelente
roberta
3 de jan. de 2021
Pontos positivos: Limpeza e conforto do quarto
roberta
Hospedou-se por 9 diárias em dez. de 2020
Resposta de Bermonds Team em 26 de jan. de 2021
Thank you Roberta! Hopefully will see you back soon!
10/10 - Excelente
Sloane
Viagem com a família
5 de mai. de 2024
Great all around but had trouble using the kitchen appliances. Directions would have been appreciated.
Sloane
Hospedou-se por 4 diárias em mai. de 2024
10/10 - Excelente
Malik
5 de mai. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Malik
Hospedou-se por 7 diárias em abr. de 2024
10/10 - Excelente
Ryan
1 de mai. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Everything felt very clean in the room. It is very close to Tower Bridge and the London Bridge underground/rail station, making for easy access to transportation.
Ryan
Hospedou-se por 8 diárias em abr. de 2024
6/10 - Ok
Wendy
1 de mai. de 2024
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Great location, friendly staff but the bed was horrible. The front desk said that they would give me a new mattress. They didn’t but exchanged the feather mattress topper which did nothing to help with the major sagging right in the middle of the mattress. They also flipped the mattress and that didn’t work either. They offered after two nights to move me to another room. I asked how old the hotel was and they said 3 1/2 years. At that point, I wasn’t gonna waste half of my sightseeing day to pack up and move to another room. My assumption was all their beds would be in terrible shape because the mattress I was sleeping on was only 3 1/2 years old. There’s no way a 3 1/2 year-old mattress would be so miserable to sleep on unless they bought cheap mattresses when they opened the apartment hotel.
Then the morning I left, there was no hot water. So lucky me I got to fly all the way back to San Antonio, Texas from London without being able to take a shower before leaving for the airport.
The property was cute in a great location and the staff very friendly
I definitely don’t recommend staying here because of the mattress issue I will be contacting the hotel directly as I feel I should be compensated for something with between no hot water and a miserable bed
Wendy
Hospedou-se por 7 diárias em abr. de 2024
10/10 - Excelente
Daniel
30 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
There was no stationery in the room.
Daniel
Hospedou-se por 7 diárias em abr. de 2024
8/10 - Boa
Arnaldo, Hollywood
Viagem com a família
30 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Muy bien en general
Arnaldo
Hospedou-se por 3 diárias em abr. de 2024
10/10 - Excelente
Chris
29 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Chris
Hospedou-se por 4 diárias em abr. de 2024
10/10 - Excelente
Mary-Ann
27 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Mary-Ann
Hospedou-se por 5 diárias em abr. de 2024
10/10 - Excelente
Kevin
24 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Kevin
Hospedou-se por 5 diárias em abr. de 2024
10/10 - Excelente
Lindy
23 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Lindy
Hospedou-se por 3 diárias em abr. de 2024
10/10 - Excelente
Akihito
22 de abr. de 2024
Akihito
Hospedou-se por 3 diárias em abr. de 2024
10/10 - Excelente
Asia
Viagem a dois
21 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Friendly staff, walkability to Borough Market and Tower Bridge.
Asia
Hospedou-se por 2 diárias em abr. de 2024
10/10 - Excelente
Muhammad Ashraf
Viagem com a família
21 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Accessible, a short walk from London Bridge. Super vibrant place. Staff were friendly. Facilities were clean
Muhammad Ashraf
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kahm em 25 de abr. de 2024
Hey Muhammad,Thanks so much for sharing your experience! It's brilliant to hear that our location worked so well for you and that you found Bermonds Locke to be vibrant and welcoming. We're delighted that our team made a great impression and that you appreciated the cleanliness of our facilities.Looking forward to your next visit!Kahm and the Bermonds Locke Team
10/10 - Excelente
James
19 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great location and in room facilities
James
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Diana em 26 de abr. de 2024
Hi James,Thank you so much for taking the time to share your review following your stay at Bermonds Locke!We're thrilled to hear that you enjoyed our great location and in-room facilities. Providing a comfortable and convenient experience for our guests is always our top priority, and we're delighted to know that we hit the mark during your visit.Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!- Diana & The Bermonds Locke Team
8/10 - Boa
Jennifer
Viagem com a família
15 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
This hotel has a great vibe. Rooms are nice.
We had an issue with our third bed but the hotel did what they could to recify the situation as quickly as possible. Staff was very friendly!
Great walkable neighborhood.
Jennifer
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Rico em 17 de abr. de 2024
Dear Jennifer,Thank you for choosing Bermonds Locke and for your kind words! We're glad you enjoyed the vibe, rooms, and friendly staff. Apologies for the hiccup with the third bed, but we're pleased we could swiftly address it. We hope to welcome you back soon!Best,Rico
10/10 - Excelente
Mark
15 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Fabulous self catering place with great attbtion to design and wonderful work/lounge areas.
Mark
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kahm em 25 de abr. de 2024
Hi Mark,Thank you for taking the time to leave us this fabulous review on Expedia! We're delighted to hear that you enjoyed the design and the work/lounge areas at Bermonds Locke. We strive to create spaces that not only look good but also feel welcoming and functional for our guests. It sounds like we hit the mark for you!We hope to see you again soon for another stay. Maybe next time you'll have a chance to explore more of what we have to offer!Best wishes,Kahm & The Bermonds Locke Team
10/10 - Excelente
Amy
Viagem com a família
15 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
My wife and 72 y.o. mother-in-law really enjoyed this location.
Amy
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Rico em 17 de abr. de 2024
Dear Amy,We're delighted to hear that your wife and mother-in-law enjoyed their stay with us! Thank you for choosing our location for your visit. We hope to welcome you all back soon.Best regards,Rico & The Bermonds Locke
10/10 - Excelente
Melanie Yvonne
10 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Melanie Yvonne
Hospedou-se por 5 diárias em abr. de 2024
10/10 - Excelente
paul, Bexhill On Sea
8 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
I was very pleased and the rate was excellent
paul
Hospedou-se por 1 diária em abr. de 2024
Resposta de Rico em 17 de abr. de 2024
Hey Paul,Thank you for your kind words! We're thrilled to hear that you were pleased with your stay at our hotel and that you found our rates to be excellent. We appreciate your feedback and hope to welcome you back again soon.Best regards,Rico & The Bermonds Team
10/10 - Excelente
Abbie
Viagem com a família
7 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We had an amazing experience at Bermonds Locke. The staff were so lovely and couldn’t be more attentive and helpful. The room was gorgeous, clean and had everything we needed. My only wish would be for us to have stayed longer! :) thank you x
Abbie
Hospedou-se por 1 diária em abr. de 2024
Resposta de Rico em 17 de abr. de 2024
Dear Abbie,Thank you for your glowing review! We're thrilled to hear that you had an amazing experience at Bermonds Locke. Your kind words about our staff, room, and amenities mean the world to us. We hope to welcome you back for a longer stay soon!Warm regards,Rico and the Bermonds Locke
10/10 - Excelente
Sara
6 de abr. de 2024
Sara
Hospedou-se por 3 diárias em mar. de 2024
10/10 - Excelente
Emir
Viagem com a família, Viagem com família e crianças pequenas
2 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Sauberkeit: Das Hotel war makellos sauber, sowohl die öffentlichen Bereiche als auch die Zimmer.
Mitarbeiter: Das Personal war sehr freundlich, hilfsbereit und zuvorkommend. Sie gaben uns hilfreiche Tipps und sorgten dafür, dass unser Aufenthalt angenehm war.
Lage: Das Hotel liegt zentral in Bermondsey, nur 10 Gehminuten von der Tower Bridge entfernt. Die nächste U-Bahn-Station ist nur wenige Gehminuten entfernt, so dass man alle Sehenswürdigkeiten Londons leicht erreichen kann.
Modernes Design: Das Hotel hat ein modernes und stilvolles Design. Die Zimmer sind geräumig und komfortabel und verfügen über alle Annehmlichkeiten, die man für einen angenehmen Aufenthalt benötigt
Emir
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Kahm em 4 de abr. de 2024
Dear Emir,Thank you so much for taking the time to share such a glowing review! We are thrilled to hear about your impeccable experience with us, from the spotless cleanliness of both our public areas and rooms to the friendliness and helpfulness of our staff. It's wonderful to know that our team's recommendations contributed to the enjoyment of your stay.We're also delighted that you appreciated our central location in Bermondsey, close to Tower Bridge and conveniently near the tube station for easy access to all of London's attractions. It's great to hear that our modern and stylish design, along with the spacious and comfortable rooms equipped with all the necessary amenities, met your expectations for a pleasant stay.Thank you again for choosing us for your stay in London. We look forward to welcoming you back soon for another enjoyable experience.Warm regards,Kahm & The Team at Bermonds
10/10 - Excelente
Sean
2 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Sean
10/10 - Excelente
Lee
Viagem com a família
1 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very friendly staff. Great location. Clean and comfortable.
Lee
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kahm em 4 de abr. de 2024
Dear Lee,Thank you for taking the time to share your experience on Expedia with a perfect rating! We're over the moon to hear that you found our staff very friendly and our location great. It's always our goal to provide a clean and comfortable environment for our guests, so we're thrilled to see those efforts reflected in your stay.We look forward to welcoming you back for another enjoyable visit in the future. Thanks again for choosing us!Best wishes,Kahm & The Team at Bermonds Locke
10/10 - Excelente
Malle
Viagem a dois
1 de abr. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Attentive staff and modern amenities. Bus stop right in front made getting along easy and affordable.
Malle
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Diana em 1 de abr. de 2024
Hi Malle! Thank you so much for sharing your fantastic review following your recent stay at Bermonds Locke!We're thrilled to hear that you had such a wonderful experience and that you found our amenities to be modern and our team to be super attentive. It's also great to know that our location was convenient for you.If there are any additional details or preferences you'd like to share with us for your future stays, please don't hesitate to reach out.Once again, thank you for choosing Bermonds Locke. We can't wait to welcome you back for another wonderful stay!- Diana & The Bermonds Locke Team
10/10 - Excelente
nigussie
25 de mar. de 2024
The staff’s professionalism is excellent. The location is ideal
nigussie
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Diana em 27 de mar. de 2024
Hi Nigussie! Thank you so much for taking the time to leave such a wonderful review of your recent stay at Bermonds Locke. We are thrilled to hear that you found our staff to be professional and that you enjoyed the ideal location of our hotel.Your kind words mean a lot to us, and we truly appreciate your feedback. It was a pleasure to host you, and we can't wait to welcome you back for another fantastic experience in the future.If there's anything else we can assist you with, please don't hesitate to let us know.Diana & The Bermonds Locke Team
10/10 - Excelente
Kenneth A
Viagem com a família
22 de mar. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice apartel, nice room with comfy bed, fridge, microwave/oven, cooktop, sofa/dining room table... Staff were fantastic, esp Diana. Bus stops right outside the doors, could get anywhere we wanted to go. Would recommend and stay here again.
Kenneth A
Hospedou-se por 9 diárias em mar. de 2024
Resposta de Diana em 23 de mar. de 2024
Hi Kenneth! Thank you so much for sharing your wonderful experience at Bermonds Locke! We're thrilled to hear that you had a fantastic stay and that you found your room to be comfortable and well-equipped with all the amenities you needed. It's great to know that our location was convenient for you as well. We're especially delighted to hear your kind words about our team. Your shout-out means a lot to us! If there are any specific preferences or requests you'd like us to note for your future stays, please don't hesitate to let us know. Once again, thank you for choosing Bermonds Locke. We can't wait to welcome you back soon for another memorable stay! Diana & The Bermonds Locke Team
10/10 - Excelente
Anne
21 de mar. de 2024
This was a wonderful place to stay near the Tower Bridge and London Bridge Station. Many excellent coffee shops and dining in the area. The room had a fridge, stove top, washer /dryer dishwasher, and wonderful wall of windows for light and air (609) the staff was extremely friendly and helpful, showing us our way to Bermondsey and beyond. Highly recommend. Also excellent common areas and work space. I hung out on a lounge chair but I was on vacation so didn’t need common working areas. Truly enjoyed thanks to all!
Anne
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Diana em 24 de mar. de 2024
Hi Anne! Thank you for sharing your fabulous review following your stay at Bermonds Locke! We're thrilled to hear that you had a wonderful experience with us. It's fantastic to know that you enjoyed exploring the area and made the most of our lounge facilities. We're also delighted that your room provided everything you needed for a comfortable stay and that our team was able to assist you in navigating Bermondsey and beyond. Providing exceptional service is always our top priority, and we're glad to hear that we succeeded in making your stay enjoyable. We truly appreciate your kind words and your decision to choose Bermonds Locke for your accommodations. It would be our pleasure to welcome you back for another memorable stay in the future. Diana & The Bermonds Locke Team
10/10 - Excelente
Natalie Ann
Viagem a dois
17 de mar. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Such a great place to stay and will definitely recommend to family and friends who are visiting London in the future. The location is quiet, safe, clean, and trendy. The staff were all very friendly and quick to answer our questions.
Natalie Ann
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Diana em 21 de mar. de 2024
Hi Natalie! Thank you so much for taking the time to leave such a wonderful review of your recent stay at Bermonds Locke! It's wonderful to know that you found our location to be quiet, safe, clean, and trendy. We're proud to be situated in such a vibrant and convenient area of the city, and we're delighted that it met all your expectations.Our team works tirelessly to ensure that every guest feels welcome and well taken care of, so we're thrilled that you found them all to be very friendly and responsive to your needs. If there's anything else you'd like to share or if there are any additional ways we can make your next stay even better, please don't hesitate to let us know.We can't wait to welcome you back for another fantastic stay in the future! Diana & The Bermonds Locke Team
10/10 - Excelente
Jessica
Viagem em grupo
12 de mar. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I loved the staff here! They were incredibly nice and so helpful!
Jessica
Hospedou-se por 4 diárias em mar. de 2024
Resposta de TJ em 15 de mar. de 2024
Hello Jessica,Thank you so much for your kind words and positive feedback! We are thrilled to hear that you loved our staff and found them incredibly nice and helpful. Providing excellent service and ensuring our guests feel welcomed and cared for are top priorities for us.Our team takes great pride in delivering exceptional hospitality, and it's always gratifying to know that their efforts have made a positive impact on your experience with us. We will be sure to pass along your compliments to our staff members, as they will be delighted to hear your appreciation.We look forward to welcoming you back again soon and providing you with another wonderful stay. If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know.Love TJ & Bermonds Locke Team x
10/10 - Excelente
Ivana
Viagem a dois
10 de mar. de 2024
Pontos positivos: Comodidades e condições e instalações da propriedade
Amazing
Ivana
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Diana em 16 de mar. de 2024
Hi Ivana! Thank you for taking the time to share your experience at Bermonds Locke and for leaving such a fabulous review. We are absolutely delighted to hear that your stay was rated 5 out of 5! We are eagerly looking forward to welcoming you back and ensuring an even better experience next time. Diana & The Bermonds Locke Team
10/10 - Excelente
Jill
9 de mar. de 2024
Jill
Hospedou-se por 4 diárias em fev. de 2024
10/10 - Excelente
seda
Viagem com família e crianças pequenas
5 de mar. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Wlan im Zimmer katastrophal sonst alles super
seda
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kahm em 10 de mar. de 2024
Hey Seda,Thanks for taking the time to leave us your feedback. We're really glad to hear that, aside from the Wi-Fi in your apartment, everything else was super! We're on it with the Wi-Fi issue – ensuring you have a seamless connection is definitely on our radar for improvement. Looking forward to having you with us again and making your next stay even better.Kahm and the Bermonds Locke Team
10/10 - Excelente
Jessica Avery
Viagem a dois
4 de mar. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We loved staying here while exploring London. So many incredible dining options within walking distance and conveniently located to access transit options for reaching the rest of the city.
The staff were consistently kind, helpful and informative. The space was simple but clean and worked perfectly for my husband and I.
Thanks Bermonds Locke for a lovely home away from home in London!
Jessica Avery
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Kahm em 5 de mar. de 2024
Dear Jessica Avery,Thank you for taking the time to share your wonderful experience at Bermonds Locke! We're delighted to know that you and your husband had a lovely stay and felt right at home with us while exploring London.It's great to hear that our location provided convenient access to transit and a variety of incredible dining options within walking distance. We pride ourselves on our prime location, and we're glad it added value to your stay.We're especially thankful for your kind words about our staff. Our team is committed to providing helpful, kind, and informative service to make our guests' stays as enjoyable as possible. It's rewarding to hear that we were able to meet your expectations.We hope to welcome you back to Bermonds Locke in the future for another memorable stay. Should you plan another trip to London, don't hesitate to reach out to us for any assistance or to ensure your next stay is just as comfortable and enjoyable.Warmest regards,The Team at Bermonds Locke
10/10 - Excelente
Chloé
Viagem em grupo
2 de mar. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Really clean, stylish and comfortable. Staff was very nice and helpful. Would come back any time.
Chloé
Hospedou-se por 8 diárias em fev. de 2024
Resposta de Kahm em 5 de mar. de 2024
Dear Chloé,Thank you so much for your fantastic review! We're thrilled to hear that you found our place clean, stylish, and comfortable. Our team works hard to ensure our guests have the best experience possible, and it's wonderful to know we've achieved this with you.We're especially pleased you found our staff to be nice and helpful. Customer service is a top priority for us, and feedback like yours is incredibly rewarding.We look forward to welcoming you back anytime. Don't hesitate to reach out to us for your next visit.Warmest regards,Kahm & The Team at Bermonds Locke
10/10 - Excelente
Brendan
Viagem a dois
29 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Easy access to the tube/overground. Super friendly staff. Great coffee shop downstairs.
Brendan
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Kahm em 2 de mar. de 2024
Hey Brendan,Cheers for the top marks and sharing your experience! Thrilled to hear you found our location handy for zipping around on the tube and overground. We're all about keeping vibes friendly at Bermonds Locke, so it's great to know our team made a good impression.Glad you enjoyed the coffee shop too – it's a gem for kick-starting the day or for a little pick-me-up. Hope we get to welcome you back soon for more of those great coffee moments and another stellar stay.Kahm and the Bermonds Locke Team
10/10 - Excelente
Erika
Viagem com a família
29 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I really enjoyed the full kitchen, nice bathroom, comfortable rooms and nice windows to the street outside, as well, the pleasant ambiance of the cacti, plants, open work spaces, cafe, seating, fun classes, and nearness to all the tourist attractions, such as the Thames, London Tower, pubs, and easy access to transit.
Erika
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Kahm em 2 de mar. de 2024
Hey Erika,Absolutely chuffed to hear you had such a fab time with us! It sounds like you made the most of what Bermonds Locke and our neighbourhood have to offer – from the comfort of your apartment (with that full kitchen and comfy setup) to the lively ambiance around with our greenery, open workspaces, and cafe vibes.It's brilliant that our location hit the spot for you, making it a breeze to check out the iconic spots and hop on transit. We're all about creating those unique experiences, so we're over the moon that you enjoyed the classes and the local scene.Can't wait to have you back for more adventures and relaxing stays with us. Until then, take care!Kahm and the Bermonds Locke Team
10/10 - Excelente
Sarah
28 de fev. de 2024
Sarah
Hospedou-se por 2 diárias em fev. de 2024
10/10 - Excelente
Jaime
27 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great place to stay
Jaime
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Kahm em 2 de mar. de 2024
Hey Jaime,Thrilled to hear you found Bermonds Locke a great place to stay! We're all about creating a cosy and memorable experience for our guests, so it's fab to know we hit the mark for you.Looking forward to welcoming you back for another stellar stay whenever you're in town next. Cheers for the shout-out!Kahm and the Bermonds Locke Team
10/10 - Excelente
Xiaoyan, ALAMEDA
Viagem com a família
26 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It's a perfect stay with everything that you need. Modern and upbeat vibe. Highly recommend it
Xiaoyan
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Diana em 29 de fev. de 2024
Hi Xiaoyan! Thank you so much for your fabulous review. We're thrilled to hear that you had a perfect stay and found everything you needed during your time with us. It's wonderful to know that our modern and upbeat vibe resonated with you. Your satisfaction and enjoyment are what we strive for every day. Thank you for choosing Bermonds Locke. We're eagerly looking forward to welcoming you back for an even better experience. Love, Diana & The Bermonds Locke Team
10/10 - Excelente
Jolanda
Viagem com a família
25 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very nice room/apartment with small kitchen with all utensils. Very friendly and helpful staff!
Jolanda
Hospedou-se por 5 diárias em fev. de 2024
Resposta de TJ em 15 de mar. de 2024
Hello Jolanda,Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed your room/apartment and found the small kitchen equipped with all utensils. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad that we could meet your expectations in this regard.We're also delighted to hear that you found our staff to be very friendly and helpful. Providing excellent service is at the heart of what we do, and we're pleased that our team members were able to enhance your stay with their hospitality.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Love TJ & Bermonds Locke Team x
10/10 - Excelente
Kevin
Viagem a dois
20 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
A great property in Central London, loved Bermondsey area, a great choice of food and bars. Close to local attractions. The staff in Bermond Locke are lovely and friendly and happy to offer suggestions for places to eat and visit. Would definitely recommend a stay
Kevin
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Diana em 21 de fev. de 2024
Hi Kevin! Thank you so much for sharing your wonderful experience at Bermonds Locke!We're thrilled to hear that your stay was delightful and that our team played a significant role in making it enjoyable. It's fantastic to know that they were lovely, friendly, and eager to provide excellent suggestions for places to eat and visit. We take pride in offering personalized recommendations to enhance our guests' exploration of the vibrant surroundings.We're also pleased that you found the location convenient and enjoyed the lovely area with its abundance of restaurants and bars.Your feedback is truly appreciated, and we can't wait to have the pleasure of welcoming you back for another fantastic experience. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. Warm regards, Diana & The Bermonds Locke Team
10/10 - Excelente
Kenton, Vancouver
Viagem com a família
19 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We stayed at Bermonds Locke for two weeks. Our room was spacious and easily accommodated an extra bed for our daughter. Enjoyed the convenience of the kitchen and washer dryer. Staff were super friendly and helpful. Bermondsey has a variety of restaurants when we decided to eat out in the neighbourhood. London Bridge station and Tower Hill station are within walking distance.
Kenton
Hospedou-se por 12 diárias em jan. de 2024
Resposta de Diana em 21 de fev. de 2024
Hi Kenton,Thank you for sharing your experience at Bermonds Locke!We are thrilled to learn that your stay was wonderful and that you enjoyed the spacious room and facilities provided in the apartment. Our team takes pride in being super friendly and helpful, and it's fantastic to hear that they made a positive impact on your stay.Exploring the vibrant Bermondsey area and its many restaurants must have added to the overall experience, and we're pleased to have been a part of your London adventure.Your kind words and feedback are much appreciated. We look forward to the pleasure of welcoming you back for another fantastic experience. If there's anything specific you'd like for your next stay, please don't hesitate to let us know.Best regards,Diana and The Bermonds Locke Team
10/10 - Excelente
Giuseppe
Viagem a dois
19 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
New property, cozy and very nice, I would gladly return
Giuseppe
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Diana em 21 de fev. de 2024
Hi Giuseppe! Thank you for taking the time to share your experience at Bermonds Locke!We are delighted to hear that your stay was wonderful and that you found the place cozy and very nice. Creating a comfortable and pleasant environment for our guests is always a top priority for us.Your feedback is valuable, and we appreciate your choice in staying with us. We look forward to the opportunity of welcoming you back for another excellent experience. If there's anything specific you would like for your next visit, please feel free to let us know.Warm regards, Diana & The Bermonds Locke Team
8/10 - Boa
Terry, Edinburgh
Viagem de negócios
14 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Excellent hotel for the price.
Terry
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Kahm em 14 de fev. de 2024
Hey Terry,Thanks for your review on Expedia! We're really glad to hear you found Bermonds Locke excellent value for the price. It's great to know that we met your expectations in terms of what we offer. We're always aiming to provide a top-notch experience without breaking the bank. Hope to see you back with us again soon for another excellent stay!Kahm and the Bermonds Locke Team
10/10 - Excelente
Shervin
13 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The staff were so friendly. The location is good. I prefer to had my Breakfast at the place but the restaurant was not open yet.
Shervin
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kahm em 15 de fev. de 2024
Hey Shervin,Thanks a ton for your top-notch review on Expedia! We're chuffed to hear you found our staff friendly and the location to your liking. Your feedback about breakfast is invaluable, and we're sorry the restaurant's timing didn't match up with your morning plans. We're always looking for ways to improve our guests' experiences, so this is something we'll certainly think about. We hope to have the pleasure of welcoming you back soon, hopefully with an even more convenient setup for your breakfast needs!Kahm and the Bermonds Locke Team
10/10 - Excelente
sarah
11 de fev. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Beautiful place to stay. Don’t hesitate to go.
sarah
Hospedou-se por 1 diária em fev. de 2024
Resposta de Kahm em 14 de fev. de 2024
Hey Sarah,Thank you ever so much for your glowing review on Expedia! We're absolutely thrilled you found Bermonds Locke a beautiful place to stay. It means the world to us to know that we've created an environment that's not just welcoming but also leaves a lasting impression. Thanks for encouraging others not to hesitate to visit; we can't wait to welcome you back for another memorable stay.Kahm and the Bermonds Locke Team
10/10 - Excelente
Pavanpreet
Viagem com a família
4 de fev. de 2024
Pontos positivos: Limpeza e conforto do quarto
Wonderful decor and location.
Lovely architecture, clean, great location and the staff here is wonderful. Not your typical extended type stay place and that’s not a bad thing. Coffee shop in the lobby, we work like atmosphere in the lobby. Lively during that day. If you have kids just make sure the bed is big enough for you. (Our kid was young enough this wasn’t an issue)
Pavanpreet
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kahm em 6 de fev. de 2024
Dear Pavanpreet,Thank you for your glowing review! We're delighted to hear that you enjoyed our wonderful decor, cleanliness, and prime location. Our aim is to provide a unique experience beyond the typical extended stay, and it sounds like we were able to offer that to you, especially with the added touch of our coffee shop and the lively, work-friendly atmosphere in our lobby.We appreciate your advice to future guests regarding bed size and family accommodations. It's great to know that your stay was comfortable and met your needs, even with a young child.We hope to welcome you and your family back to Bermonds Locke in the future for another memorable stay. If there's anything specific you'd like to see or experience during your next visit, please let us know.Warmest regards,Kahm &The Team at Bermonds Locke